$2,049 Find cheap flights to Pisa

We did not fly and our agent has been uncilling and uncooperative to help us rebook flight. We will never use Kayak ever again to book our flights, and we will let our network of friends know that using Kayak is equal to losing $$$$$.

Plane was old and seats uncomfortable but staff were friendly and helpful

The plane was very old and uncomfortable. Service was very slow!

The internet connection did was not functioning as per normal.

Everything was good but I think food choices could've been better

Flight was delayed and no information was provided what was new time Change gate 3 times at Madina airport First gate was 113 Second gate was 204 And last gate was 113 again

Same problem with very poor food. Gluten free options can taste great, there is not reason to be give suboptimal meals in this situation.

Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.

Flight from Dubai to Zagreb very bad cabin crew. Bad food

Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.

No priority boarding for business class. Delays, seat 4D was inoperable, table was broken. Movie choices were limited. Staff tried hard. Very poor experience based on previous Lufthansa’s flights. This was Discovery $8,600 was too much for this level of service. We will go back to DELTA when ever we can

They canceled our flight right before it was to take off and then we stood in line for four hours to make other arrangements. It completely ruined our trip.

Very smooth flight and crew was very attentive and helpful

Flight boarding was delayed. Old, low capacity overhead bins requiring many to gate check their carry-on luggage. Beverages other than water were at a charge.

Kayak advertised prices that included luggage. They lied. The airline is fine, Kayak is no longer my source for travel purchases.

Flight was cancelled and I didn’t arrive until 11 hours after I was scheduled to.

Sorry my last review for prg to fra was for this flight. My prg to fra flight was fine but my second flight back to Washington DC was with a slow awful crew who wouldn’t come in a timely manner to take trash and take trash before serving coffee tea and was shoving other people’s bottles of water on me when we were not traveling together

Lufthansa was amazing. Definitely upgrade your seat if you can swing it - they take very good care of their passengers. Customs in DC is nothing short of a nightmare though. Stood in line waiting to go back through security for 30 minutes, had to RUN through and across two terminals to make my connection and only had 5 minutes to spare. Terrible. Very very poor coordination by the airport staff and CBP.

I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.

Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.

We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.

Flight was delayed by 7 hours and it caused all kind of issues

I liked nothing, my connection was missed after a 6hr delay, 3 of those hours were spent trapped on the tarmac going nowhere. They rebooked me with a different airline for the next day but never confirmed my seat, so I had to wait another entire day… after walking around an airport for the whole first day waiting for the front desk to open to get my ticket. A 19hr trip turned into an 80+hr trip. Of course, British airways has no actual customer complaint phone line, so I have heard nothing at all from the airline. Oh, and they lost my bag. This trip cost an additional $3000, several days of missed free time, and some agonizing discomfort from so much wandering around airports and venice trying to find replacement clothing. This sucked.

After British Airways flying with Qatar was a breath of fresh air. All the little things that make a long haul flight awesome. Efficient, friendly, genuine. Amazing.

All luggage was lost. Had an almost 2 hour layover, but still non of our luggage was able to get to the plane.

The flight was delayed for several hours. After many hours of waiting, they said it was delayed until the next day. This is completely understandable, as the staff had to wait on Boeing to approve the plane. However, the staff said hotel and meal vouchers would be issued via email (they never were). An hour after leaving the airport, our flight was cancelled.

They canceled the flight and would not rebook us within several days

During breakfast the fligh attendants missed one side of the plane for tea/coffee. I was on the other side and received tea. Unfortunately my husband and friends did not.

Awful. Delay, lost vacation time and travel time now more than 24h

We left our sons tablet on the British Airways plane And we can’t get a hold of anyone to try to locate it. I have to call multiple numbers.