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Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Cons: "flight on time. flight was delayed and gate changed"

Pros: "Crew was attentive and made extra effort to meet special requests from passengers."

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "Excelent"
Cons: "I recomended yo my friend"

Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."

Cons: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"

Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."

Pros: "Amazing crew."
Cons: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."

Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."

Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pros: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Cons: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"

Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."

Cons: "Old plane. Technology didn't work"

Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Pros: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Cons: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."

Pros: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Cons: "no problems"

Pros: "Punctual flight with friendly crew."

Cons: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."

Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"

Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Cons: "Outdated Cabin Fit Out"

Pros: "Very good service"
Cons: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Cons: "Some staff not courteous which surprised me"

Cons: "leg space."

Pros: "The serivce was amazing. Also it was clean and the food was great."

Pros: "Premium economy"

Pros: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Cons: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"

Cons: "Na"

Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."

Cons: "The cabin was quite warm"

Pros: "Prem econ very good. Crew very friendly."
Cons: "Nothing"

Cons: "too long a flight 17 hours from SFO to Singapore"

Pros: "Food was delicious!"

Pros: "Movie"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Pros: "Personal TV"

Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Pros: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."

Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"

Pros: "nothing"
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"

Pros: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"

Pros: "Crew and entertainment"
Cons: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"

Cons: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"

Pros: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Cons: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"

Pros: "The service"
Cons: "The quality of the red wine"

Pros: "Crew and staff were great and accommodating."

"Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating."

Pros: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."

Pros: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Pros: "The seat that I picked."
Cons: "Running water in the bathroom"

Pros: "Amazing aircraft! Amazing crew!"

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Pros: "Crew was great. TV Entertainment system was excellent."

Cons: "Headphones- only one channel."

Pros: "Stuff are so excellent clean plane good food"

Cons: "Entertainment on the Boeing 777 suffered from access problems"

Pros: "Seats are great!"
Cons: "The food options were not that good this time."

Pros: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Cons: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"

Pros: "The other two seats in my row were not occupied"
Cons: "The excessive and second security checking at Doha"

Pros: "Ambiance"

Cons: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"

Pros: "Everything was good - food, entertainment, on time."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Cons: "HOSPITAL LIKE FOOD GIVEN,"

Pros: "Very good crew"
Cons: "8 hr layover in Doha"

Pros: "Just that the food is quite small but the variety is OK."

Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"

Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"

Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Pros: "quick eficient"
Cons: "long flight"

Cons: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."

Pros: "everything went smoothly, no delays, boarding was easy and quick"

Pros: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Cons: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Cons: "The website is not easy to navigate."

Cons: "this time food was not that good which when traveled before."

Pros: "The crew service"
Cons: "The cost of internet access"

Pros: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"

Pros: "Office staff was cooperative Overall flight was good"
Cons: "Ground crew was rude in behavior - not all but briefing counter staff"

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Pros: "It was a direct flight with good food and movies to choose from"
Cons: "Small cramped seats in economy"

Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Pros: "The flight was on time and boarding was fast"

Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."

Pros: "It was excellent."
Cons: "It was excellent."

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pros: "Good service, plenty of entertainment options, modern aircraft."

Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Cons: "Food could have been better. Dessert was disappointing, more choice could have been good."

Pros: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Cons: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"

Pros: "Everything"
Cons: "Maybe the food"

Pros: "Crew Boarding"
Cons: "Food Not so comfy"

Cons: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."

Pros: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
Cons: "The economy seats are just not comfortable. The entertainment system is glitchy"

Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."

Pros: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"

Pros: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Pros: "Plane was modern and more comfortable than most"
Cons: "I do understand that it was an overnight flight but the crew came around only during meals and at no other time did they check on us. I hit the call button and nobody came - call button just went off. I was in the middle next to a sleeping passenger and could not get up."

Pros: "It was a less old plane than in my JNB-DXB flight, but still old."
Cons: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."

Pros: "The crew was great and the dinner was really good!"
Cons: "Breakfast could have been better and the seat was pretty uncomfortable"

Cons: "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."

Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pros: "Timing of flight"
Cons: "Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200."

Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."

Pros: "Flight was quicker than expected"
Cons: "Food and the attendants"

Pros: "Nothing after being ripped off with false misleading baggage policies."
Cons: "WTH matters now. I will not fly this airline again. As well as advise"

Pros: "The crew was fantastic. The food was good for airline food."
Cons: "The seats were narrow and seemed a bit smaller than usual."

Pros: "Food excellent, seating room to tight"
Cons: "Service in general, bad"

Pros: "Good food friendly staff"

Pros: "Service was excelleny"

Pros: "I loved the entertainment choices and the food wasn’t bad"
Cons: "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."

Pros: "the crew are nice"
Cons: "food limited selection"

Pros: "All of the above"
Cons: "Nothing that i didn't like"

Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pros: "Need a little more leg room. Staff made sure the toilets were clean."
Cons: "No footrest."

Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."

Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"

Pros: "The boarding was efficient."
Cons: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."

Pros: "Helpful staff"
Cons: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."

Pros: "The staff - every one of them - was pleasant, helpful & knowledgable. Great combination - makes for a terrific flight! The food was really delicious. All 2 desserts we had were in the category of Spectacular! Stickey toffee pudding was off-the-charts fantastic! Chocolate Mousse was terrific and the lemon pie (?) was awesome. I would love to know the baker or confectioner of your offerings so I could purchase from home! Nice touch . . . offering hot steeped tea poured & ready to drink."
Cons: "Boarding seems so disorganized and is doesn't need to be. There were no clear directions for boarding categories which would have helped n the States because we are so used to following a simple procedure. More than that is needed in Athens where the V formation usually rules when talking about lines. Once on board, we were not served anything until @ 90 minutes after takeoff. If people didi not come on board with a drink - that is a long period of time to wait!"

Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"

Pros: "Best entertainment system."
Cons: "Wifi didn't work. Seats could be more comfortable."

Pros: "Staff was excellent. Food good. Great choice of movies."
Cons: "Bigger and more comfortable seats."

Pros: "Friendly staff and on time schedule"
Cons: "Tight leg room"

Pros: "Everyone was nice and attentive nice meals"

Cons: "The crew was welcoming and helpful. The plane was clean.... the food was pretty good."

Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."

Pros: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Cons: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"

Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Pros: "One of the better experiences I've had on a plane"

Pros: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Cons: "A little confused with the max weight of baggage. Website was not so specific."

Cons: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"

Pros: "Food was great"

Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Pros: "The crew was incredibly welcoming and supportive. I was traveling with my daughter and they were so sweet to take pictures with her and bring her to the cockpit. The plane was state of the art and our flight was early. Now I see what everyone means when they say flying with Emirates is flying with among the best. Thanks Emirates."

Pros: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Cons: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."

Cons: "My bag was left in Newark and did not make it to Greece. Absolutely unacceptable"

Pros: "Cleanliness, customer service, rapidness"
Cons: "Entertainment was a little outdated"

Pros: "Staff was great, plane was comfortable."

Pros: "First flying Emirates, non stop from NY to Athens, everything was very good."

Pros: "Food was decent"
Cons: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."

Pros: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."

Pros: "The outbound service from US was 10 times better than the inbound. US to Dubai would get 10/10 however the same flight inbound in terms of service, crew, food was 5/10."

Pros: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Cons: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Cons: "Better choice of movies"

Pros: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Cons: "Actually making the flight"

Pros: "Ok"
Cons: "Flight was late"

Pros: "Everything!!"

Pros: "Friendliness"
Cons: "The boarding by groups could improve the process"

Cons: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."

Pros: "Very positive experience."
Cons: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"

Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Cons: "We were scheduled for a 55 minute layover in Zurich which was not nearly enough time. Our plane was 10 minutes late in landing but our next flight was delayed 5 minutes. We had to take a bus from the plane to the terminal, go through immigration with very long lines, take a tram to our departure terminal and then run to our gate which was at the end of a very long hallway. Luckily they held the plane but it was very stressful and exhausting getting to our plane."

Pros: "Friendly and professional crew. Plane was clean"
Cons: "Tight space in economy class(to be expected)"

Pros: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Pros: "Loved the warm and very delicious quiche, thank you!"

Pros: "The service was outstanding!"
Cons: "Most people had to wait at the gate for a boarding pass and my daughter and I were in completely different parts of the aircraft."

Pros: "Class staff"
Cons: "Bit of a delay"

Pros: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Cons: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"

Pros: "The food."
Cons: "They didn't offer hot drinks like coffee/tea."

Pros: "Quick flight"
Cons: "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Pros: "Seats a bit tight"

Pros: "Flight staff was attentive and professional."
Cons: "The food was mediocre."

Pros: "Good and fast service"
Cons: "The size you allow for the hand baggage is insufficient"

Cons: "Boarding is a mess There is no order at all That delays the flight"

Pros: "Arrived safe"
Cons: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Cons: "It was a 2 hour 40 minute flight. No entertainment."

Pros: "Great seats,comfortable, food was delicious,good section movies. Friendly staff"

Pros: "I was rerouted to another country so that I could still make it to Greece on the same day."
Cons: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."

Pros: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Cons: "The flight was delayed by 85 minutes from Newark to Zurich"

Cons: "My tv screen wasn’t working."

Pros: "Flight was good"
Cons: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Pros: "Professional service"
Cons: "Lounge in Dublin poor"

Pros: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Cons: "No complaints. Smooth from start to finish."

Pros: "Fast"

Pros: "We arrived early"
Cons: "No entertainment, no pillows or blankets, uncomfortable seats"

Cons: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"

Pros: "Nothing"
Cons: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Pros: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Cons: "NOTHING"

Pros: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Cons: "Too narrow seats."

Cons: "The security check point was frustrating. I was detained for :20 regarding my sealed duty free purchase.... Will not shop duty free again on a two-leg itinerary."

Pros: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"

Cons: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."

Cons: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("

Pros: "The trip thank God was not a long flight."
Cons: "Crew was not very nice unfortunately."

Cons: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Cons: "Sandwiches Delay"

Pros: "Bad inedible food and no leg room, and I am small."

Cons: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Pros: "boarded from rear of plane forwards, which made boarding go more smoothly. Very efficient and fast flight attendants. Food Ok: Vegetarian was one of two standard options. Included a few nice touches like warm crossants."
Cons: "So little elbow room in center aisle that it was quite challenging to eat meals. Not enough lavatories, so they were in continual use, preventing any chance of rest. We were 3 aisles away in darkened cabin, but the flashes of light bright enough to read by and loud CLACKS of door latch when the door opened & closed kept us up the whole flight."

Pros: "Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile."

Pros: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Cons: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"

Cons: "Wifi was horrible. Selection of movies was weak."

Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."

Cons: "The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking."

Pros: "Crew were lovely. Boarding was quick. Flight landed early."
Cons: "Food was average"

Pros: "Easy great flight. Good entertainment comfortable seats."

Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"

Pros: "Crew was helpful"
Cons: "3hrs late"

Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."

Pros: "Lovely crew especially Heidi"
Cons: "Nothing, all was well"

Pros: "Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time"
Cons: "Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!"

Pros: "Food was delicious and service excellent"
Cons: "Slow customs in Honolulu"

Pros: "Great leg room. Good food and entertainment."

Pros: "Normal standard for that kind of trip"

Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."

Pros: "We strayed to competing airlines the last few trips, but can't best Qantas for friendly service, inclusive and on time departure"

Cons: "The flight was held up in Sydney airspace by traffic control causing a short but significant delay which was not recognised by Qantas even though they knew we were connecting to International."

Cons: "I was seated in business class - the attendant gave my special order food to another guest and gave me something else instead. I could have gotten very ill from this, and notified the flight attendant who shrugged it off and walked off."

Cons: "The airport closure wasn't PALs fault but the absolute lack of organisation and an attitude "act of God so look after yourself" is disgusting. Flying business expected some service but had nothing and they smiled and said they rebooked me 16 days later. Other airlines would book you on different carriers but not PAL. Last time no matter what special deal they offer."

Pros: "It got me home in one piece safe and sound, what more can you ask for."

Pros: "."
Cons: "Crew kept skipping over me and trying to laugh it off. Annoying and unprofessional"

Pros: "Wonderful staff, the flight felt quick and easy."
Cons: "The food, there was no vegetarian option."

Pros: "Entertainment - lots of movies"

Pros: "I'm not sure the reason I wasn't able to change my food selection on QANTAS, but the site never allowed me. I bought the flight thru Justfly.com"

Pros: "Great choice of entertainment. Served good food often with nice menu selection. Seats a bit tight as with all airlines. Fruit was fabulous and fresh - there were none left when I requested mine, but the flight attendant said there may be some left from other servers. Within a few minutes, she did bring one which I was thankful as I didn’t care for the other selection."
Cons: "Close seats especially when others recline, but we were lucky on this flight no one did as it wasn’t a full flight so people moved around."

Cons: "We missed our flight due to Justfly and Quantas not informing us about our schedule change. Did not get on our flight"

Pros: "On time, good food, flite staff and attendants were friendly and helpful."

Pros: "Outstanding service and a nice mid day snack."
Cons: "Ride a bit bumpy due to rain and cloud cover descending into Brisbane."

Pros: "The service and the meals and snacks- American airlines do not provide any of those things anymore, Qantas did domestically as well as on our international flight."
Cons: "Seat room on the international flight - became uncomfortable after over 17 hours and could not afford upgrade to business or 1st class."

Pros: "Friendly flight attendants"
Cons: "Leg room is tight in economy"

Pros: "Friendly crew and great food"
Cons: "Not applicable"

Cons: "Flight turned around after being in the air for two hours. No compensation was provided for the incovinevnce. rebooked on a Virgin flight. I want to be refunded for the qantas flight."

Pros: "Quick boarding, punctual flight, nice snack for a short flight."
Cons: "Dash 8 is a bit cramped when it is full."

Pros: "Flight was comfortable, in flight entertainment was good, food was good"
Cons: "Nil."

Pros: "It was a smooth uneventful flight. We arrived on time."
Cons: "The distance between the seats has decreased substantially. Reminds me of a Jetstar budget flight. The food being served in cardboard boxes was Aldo a big shock. For the cost of a qantas flight I expected more comfort and better food served"

Pros: "I was surprised by the amount of food included in the fare. I was not expecting two full meals. I also appreciated all the movie choices. Thanks for making a 14 hour flight bearable."

Pros: "I like food and service of crew members"
Cons: "Yes I like it"

Pros: "Loved the leg room, kind attendants, great meals."
Cons: "The technology malfunctioned the entire flight. It was less than ideal."

Pros: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Cons: "Nothing, really."

Pros: "The crew were fantastic! Attentive, humorous, efficient and very professional."
Cons: "The plane is well outdated. Cramped seats for a 14 hour flight. Minuscule TV screens. The 747 is a health hazard for flights over 6 hours. Bring on a Dreamliner or an A383 for that flight - PLEASE!!!"

Pros: "Seamless flight & good service from the cabin staff"
Cons: "Bus from terminal to plane No inflight entertainment"

Pros: "It was on time and very good service."

Pros: "Tivi was broken"
Cons: "the crew gave me 50.00$ credit back to next fly I am very impress"

Pros: "I flew over NYE and liked the complimentary sparking wine provided so we didn't miss out on the celebrations. Also food, staff and service was really good!"
Cons: "My preference is to not sit towards the back, but I couldn't check in online and there wasn't anything else available at the counter"

Pros: "The crew was very friendly and helpful."
Cons: "The seat cushions are stiff and uncomfortable. And the seat backs were in my face the whole time."

Pros: "The seating, streaming movie choice and food exceeded my expectations."
Cons: "Nothing."

Pros: "Should have put me on one of the Qantas flights that left sooner, no explanation, no compensation."

Pros: "Crew was amazing."
Cons: "Seats are cramped. Entertainment was slow, limited selection and didn't work in a bunch of our seats. Flight was delayed 3 almost 4 hours and threw off the sleeping plan for our kids. No explanation other than " we are running late" and no compensation."

Pros: "It was a Qantas flight not an Emirates flight for your correct information."
Cons: "I was hoping to be on board an Emirates plane notQantas msybe another time"