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Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Cons: There was a delay of more than 1 hour.

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Pros: Staff

Pros: The crew were very friendly and accommodating.

Cons: Most long flights giveaway a personal kit. They didn't.

Cons: Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts.

Pros: Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional.

Cons: Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours.

Cons: Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg.

Pros: Good service by crew.

Cons: Online check in was not working which meant long line to check in at airport.

Cons: The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class.

Pros: Great crew, great customer service by phone, great food and entertainment.

Cons: Boarding and deplaning took ages, but don't they always?

Cons: The fish is terrible - no matter it is regular or low salt meal.

Pros: Nice crew , good and good

Cons: If someday ... someday....I can afford First Class . That’s will be Nice for a long flight .

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Pros: Liked the plug/outlet availablity and the movies.

Cons: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Pros: A lot of food was served - much more than any flight in the USA

Cons: nothing

Pros: Window seat on my own. Landed early.

Cons: Direct flight to Melbourne.

Pros: Nothing really.

Cons: I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service.

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Pros: Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible.

Cons: It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise.

Cons: Lounge is disorganised with bad coffee

Pros: Business class seats require improvement

Cons: A bigger, more comfortable aircraft

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Pros: The crew was informative

Cons: Inflight sandwiches

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Customer care was super supportive

Cons: Inflight sandwiches

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Pros: Friendly crew

Cons: It was okay

Pros: Nada

Cons: Charged me 30 for allegedly overweight suitcase. The they proceed to lose it.

Cons: A bit too small the seats

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Ok

Cons: Comfort

Cons: Broke my luggage

Pros: The overall experience was good.

Pros: Crew we're friendly and helpful. Seats were good.

Cons: Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied.

Pros: everything was decent

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: Crew were very pleasant

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Cons: The crew's attitude. It was pathetic.

Cons: The entertainment system did not work properly

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Pros: I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly.

Cons: Dinner choices could be better. Slow boarding process.

Cons: The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should

Cons: I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight

Pros: The crews were very polite and efficient.

Cons: The seats were excellent, but the storage and configuration below the Airbus equivalents.

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Good seating and entertainment.

Cons: Sort out the food.

Pros: Entertainment always the best!!! The spacious seat and quick check in system

Cons: The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options

Pros: Good leg space and entertainment options

Cons: I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly

Cons: Broke my luggage

Pros: I was unable to board the flight so there is nothing to talk about.

Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Pros: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Cons: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Pros: good service, nice staff, confort ok

Cons: food can always be improve but overall ok

Cons: There was a delay of more than 1 hour.

Pros: Crew were very pleasant

Pros: Everything

Pros: comfortable

Cons: Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right.

Cons: For economy, maybe more variety on meals ?

Cons: Offer cappuccino along with coffee, tea, and juice.

Pros: Crew was great

Cons: The seats were pretty stiff compared to the A380 business class seats on my preceding flight.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Cons: 4 hr delay

Pros: Crew was fantastic! Great seats! Little extras like toothbrush are wonderful!

Cons: Can't think of anything

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service