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Service is not good

The food served was nice.

The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!

Excellent Service

Everything was good!

I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?

This is how a flight sould be lots of leg room the seat went back ,the flight was from Heathrow unlike other airlines that fly from the worst airport I have ever been to that's Luton

Noting

I have nothing more to say about British Airways, What I have to say about British Airways is Excellent.In terms of customs services they are number one in the whole world.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

They had a massive storm in Sydney that delayed the departure of the plane from there but originally it was only going to be 15 mins then it was half hour then after two hours the plane had arrived and we went through to boarding lounge for about ten minutes only for them to say the flight was cancelled due to them running out of workers hours. Then they said they we all had to go find our own accommodation and they accept no responsibility as it was due to the weather. To top it all off they told us to be back by 7 only to find out they had already delayed that flight and didn't even tell anyone so we were all lined up and nobody knew what was going on

Boarding was good

Checking in was unfriendly

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight.

Excellent service

Food was more wordt than in the past

Staff was accommodating and friendly.

Aircraft condition, smelly.

Delay weather, not their fault

Service very good

Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor .

Nothing

When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment.

Great entertainment. Crew was calm and professional.

Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing.

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Average flight

The worst waiting for a boarding pass I ever seen.2 priority lines and a bag drop line and a check in line.both for ba 1 for city airport and the other for Gatwick at the same time.choas.

Excellent staff

There is nothing to dislike about BA

Much of your service is excellent!

Although the very well crafted advertisement for Qatar at beginning of watching each movie is partially beautiful, I personally find it a bit offensive as a woman the clear emphasis on "my son, this watch and all that is mine will be yours", my daughter, your highest moment will be to get married. My disturbance with what I experience as sexist, worsened each time I saw this. Luckily I learnt how to fast forward, but the sexism of this left me disturbed. so although in reality much of your service is excellent, this advertising of a sexist world view was too disturbing to ignore. I hope my comments are helpful to you in considering that many women in the world now expect their fathers to consider passing on a fair share of their resources to their daughters as well.

Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay..

Everything went smoothly, I had no bad experience with this flight..

Friendly staff

The plane was old and the standard was not business class. They ran out of many of the dishes and the food was very poor. The plane was understaffed resulting in poor service. I declined to join the air miles scheme as I shall not be travelling with them again.

That we arrived safely

The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early.

Everything we want to fly business class next time

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.

The time it took to get to Brisbane

My bags were tampered with in some way

staff onboard the flight were helpful to mum, she said they were really nice

I booked this flight for my mum who has dementia. I was told o pick her up at the excess baggage area, where her walker would be and that she would be brought by staff there via wheelchair. After 45mins and no mum, I asked staff where she was. They said they were waiting for me at the gate as they didn't have enough staff to bring her, and I couldn't take her walker through security, so I had to go there and pick her up (passing 4 staff members with golf carts just sitting and waiting). luckily she wasn't distressed, but when I got to her, the man at the desk was then told over the radio tthat he could bring her down... poorly organised. Not the end of the world, because she was okay, but it could have been really upsetting for her otherwise.

As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number. What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood. Very much disappointing.

Cabin crew friendly and efficient, great service

Boarding, Staff all great; comfortable, full meal and good entertainment;

Respect the scheduel and well organize.

Everything else was good besides the below content.

The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere.

Great service all round and lovely staff on board! A delight to fly.