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The flight was canceled, and the airlines stated that they don't know when they can put me on another flight. I had to purchase another flight from a different airline. I am now having issues requesting a refund. What a nightmare experience, I will not refer anyone to this airline.

The airline was very clean, and the crew very kind and thoughtful.

It was a quick and comfortable flight. There was no entertainment or food so I gave them poor marks. I wasn’t really expecting either so wish there was a NA option. Great flight with more leg room than my longer, overseas seating!

Great easy And smooth check in boarding and flight. Great experience. The allergen free meal was good because I could eat, but flavor and texture left a bit to be desired.

Just a little puddle jumper from Los Angeles to Vegas. Not much can be said, I had to go ask for some water.

WiFi inflight was not working. Then they told everyone they had no beef for the steak option. So that left just sea food and snacks. So all I ate for the 11 hour flight, was an ice cream sundae. Gave out Casper mattress pads, which are always so nice.

I think they can improve on the check in process and seat arrangement for family with minor. Waited in line for a hour. When at the check counter, the lady just took our passports and disappeared for an hour. We were panic of missing the flights and had to look for her. They placed my younger daughter by herself at the back of the plane while I am in the middle of the plane.

Great service. Premium coach seat was uncomfortable. Food was non-descript.

Enjoyed all.. clean and FAs are very nice. Will most likely book again in the future.

American Airlines didn’t allow you to complete online check-in unless you paid for your seats. Quite disappointing.

I was traveling with my 3 minor children, one leg I was seated two aisles behind them. On the longest leg I would have preferred sitting across the aisle from them, not behind. My youngest is 4yos. I understand airplane seating configurations are not the airlines problem but seating the one adult with a reservation apart from the minors was very difficult.

Crews are not allowed to perform any service whenever the captain deems there’s a chance of turbulence. Even if it is perfectly smooth air.

If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations

The Premium economy class is not the same as some other airlines because there are no economy seats on these planes. Basically you’re getting an economy seat that’s a little wider. The seats are not that much more comfortable. The service and food experience is similar to economy class on other Asian airlines. There aren’t enough toilets for the entire plane therefore we are forced to share the business class toilets that are closed off with curtains.

Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service

Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

Great to have actual hot tastey meal on a flight. Well done

In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.

Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold

It seems paying premium economy does not make difference with economy. No priority boarding, not worthy paying extra$$$ for premium economy.

Extremely low quality food. Ordered muslim meals but got vegetarian meals instead. Muslims are not vegetarian, they love meat as much as any other non-vegetarian person, so make a decent effort to get halal meals. Regardless, the vegan sandwich was absolutely tasteless. I am pretty sure the company making that sandwich does not even do a taste test itself

Arriving at Heathrow was a complete disaster because air bridge broke down and it took ages to find spare stairs! Something that I'd kick Heathrow in the shins for, not Finnair - who were great.

Not great. Flight attendants were aloof, food was mediocre, seats that I paid $150 were given to someone else without any concession. I will probably never use kayak again. Terrible experience from start to finish.

The wine was low quality Finnair label stuff in small bottles and only one small bottle each. Embarassinng. A competing airline served me two generous glasses of a nice South African Shiraz from regular wine bottles, a Beck's beer, and a generous Dewar's White Label on the rocks. Cabin service was good and polite, plane interior was beautiful, but cramped.

All good- I love BA and the professionalism of the crew and pilots.

Great flight- smooth, nice crew, nice clean aircraft, departed a little late but arrived 10 early.

It was listed on my ticket as Finnair but there was no indication that the flight was Finnair. In fact the number was even different. There were no employees there until exactly 2 hours before so we had to wait in line at Iberia and hope

Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate

The flight was Finnair but there was no indications anywhere that the checkin was for Finnair also. There was no one to ask. I think at a minimum they should list the code shares so people don’t stand in the wrong line for an hour.

I booked the flight with Finnair, which made the arrangements for downloading a boarding pass unnecessarily complicated. I wouldn't do that again. Instead I'd book direct with AA.

I love it, the internet is bad even i paid for it

I took a nine-hour flight in economy class, and the seats were quite comfortable. I even managed to take a long nap, which rarely happens. There was a good selection of movies, and the complimentary kit included socks, ear plugs, a sleep mask, lip balm, and a toothbrush with toothpaste.

Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,

We waited 4 hours in the flight to take off but then the flight was cancelled.

It was ok. This flight was for my 80 year old grandparents and when they arrived to Beirut no wheelchair (as requested) was waiting for them. My grandpa had to pick up his own luggage, he got soooo tired. No one to help him as we submitted the request ahead of time

It was fine. We will fly Turkish again for sure.

Terrible seats are very uncomfortable and narrow. Really hard time eating and painful buttons.. crew was very rud not allow anyone to stand not even to go to the toilets

Overnight flight in the old style Business class, but still very good.

There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.

the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up

The check in computers were difficult to use, we waited a long time to get off the flight and the food was terrible on the outgoing flight.

We arrived at the airport 2 1/2 hours early and barely made our flight due to a 90 minute wait to check our bag

They were charging $$$ for first glass of wine. That first glass should be included in such a high price.

Very difficult to locate check in area, but after that everything went smoothly. Surprised to learn that soft drinks were not complimentary.

It was difficult to order a children's meal via online or the SAS app. Otherwise, flight crew and experience was great

Improved communication while boarding. The first bus to taxi from the terminal left without explanation. people were asked to line up to board then not told in a timely manner of any delays.

Boarding and crew were excellent. Seat could have been more comfortable (hard on lower back).

We endes up sitting separate because J refuse to pay for a seat when I already paid for a ticket. Bummer. Food was pretty bad and we had to pay for wine. We flew through rough weather. I guess it’s all about reducing cost. Movies were good though.

flight attendant spilled juice on me entertainment was limited i wanted to upgrade but $$$ was exorbitant i purchased $69 seat, only to find out day of flight/purchase never went through & I was "assigned" a terrible seat! ( btw another passenger complained of the same thing happening to her)

Bathrooms weren’t too clean. Onboard entertainment was light. Other than that everything was great. Food, service, comfort and crew. Although it was hard to understand the crew announcements.