Flights to United Kingdom

Pros: Same as outbound flight.

Cons: Same as outbound flight.

Pros: Still an affordable choice to fly from Brunei direct to Australia.

Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Cons: Nothing.

Pros: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.

Cons: See above. Aircraft not ok for busy sector. Eg A330 required

Pros: Yes, and yes

Cons: More new movies selection

Pros: Food was good. Seating is very tight. Bathrooms were clean and well-stocked.

Cons: I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination.

Pros: The crew was so attentive and hospitable

Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.

Pros: crew is OK, Seat is never comfortable for long ride.

Cons: there is no room for improvement because of limited space.

Cons: Transfer in Seoul could have been easier to understand

Pros: Such a pleasant flight compared to the 3 other flights I had taken on this trip. The crew were friendly and food was delicious!

Pros: Clean plane, good cabin crew, and it was nice being offered a meal while only on a 2-hour flight,

Cons: Compared to other airlines the entertainment is not as good, and the tv screens are quite dated.

Cons: The entertainment selection was dated.

Cons: Terrible transfer facility in Manila. Poor security staff with bad attitudes. Poor and inadequate waiting areas

Pros: the crew were amazing, flight was smooth & fast

Cons: Need more leg room

Pros: Entertainment options were excellent. Lots of choice. Staff were friendly.

Cons: Flight attendants need to come around more often to offer water or other beverages because dehydration is such an issue on a 16+ hour flight. In addition, we boarded on time at 1:00 for a 1:45am flight but did not leave the gate until 4:00am. This jeopardized my connection in Manila.

Pros: Since I was upgraded to business class for free due to overbooking, there really is nothing I didn’t like! It was a once-in-a-lifetime experience!

Cons: The dual headphone jack at my seat designed for use with the provided headsets outputted only a constant clicking noise on the right channel, so I ended up using my own earbuds.

Cons: The airplane broke from Abudabi to Delhi with 4 hrs delay.

Pros: Love Etihad service

Cons: Snacks, i didn't want set meal

Pros: On time, drop off to home in Mercedes!

Pros: Quick departure

Cons: Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people.

Pros: Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)

Pros:

Cons: they cancelled by booking just before hour depature..

Pros: Crew was very attentive.

Cons: Timing, the connection timing was bad, I missed my connection to Calgary

Pros: The crew was very kind and the staff made sure I had an isle seat as well as an exit row because I am quite tall. The check-in process and support was excellent. I would highly recommend this flight line to anyone needing to travel through China.

Cons: The individual seats did not have any way to charge devices. This made it impossible to do any offline work on my phone for fear that it would run out of charge on the extended flight.

Pros: A380 plane so it was quiet and comfortable

Cons: 1. Great difficulty selecting seats ahead of time 2. In flight entertainment system limited and poorly organized 3. No power or usb connection 4. Food was not very good - even by airplane standard

Pros: Great crews, food was okay, overall pretty good. Definitely will travel again

Cons: Choice of entertainment and food could be been better.

Pros: The crew is amazing.

Cons: The quality of the food could be better.

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: Crew was supportive

Cons: Improve food quality and variety for vegetarians

Pros: Food and crew!

Cons: The moment they gave out the ice cream it broke in half and began melting. Its hard to eat in the dark and turning on the light with a sleeping neighbor is no fun. Not the best choice to provide it as a popsicle... maybe a cup would be best.

Cons: Plane trip was great , baggage pick up very slow. No entertainment on trip Melb to Cairns so can't comment.

Pros: Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline.

Cons: Flight left late... I missed my Delta connection from LAX to New York. The Delta staff told me that this flight routinely arrives late. Also, my previous flight that I was booked on, VA7, was canceled the day before. It’s been a nightmare

Pros: Cabin crew was amazing!

Cons: Food was mediocre and we've had better on Singapore Airlines before.

Cons: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Pros: Newer Aircraft and very convenient

Cons: I dont see any thing to improve

Pros: Crew, food, time all great.

Cons: WiFi did not work. Flight data unavailable.

Pros: The crew was nice and friendly, food was ok

Cons: Food should request order by the crew, rather then trolly push like an old style

Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Cons: The crew should be friendlier while they deliver their service.

Pros: Absolutely nothing

Cons: Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!

Pros: Vegetarian food

Cons: If you provide blankets

Cons: Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though.

Pros: The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off

Cons: N/a

Pros: Everything

Cons: Really, nothing

Pros: korean air is always great, service was awesome

Pros: Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats.

Pros: Crew was great food was great flight was safe

Cons: More room

Pros: The crew was on it when it came to responding to the call button.

Pros: Crew was awesome.

Cons: It was a very long flight and the leg room is too small especially for a very tall person.

Cons: Crew could have been more pleasant

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: It was incredibly quick!

Pros: The crew was good, very helpful.

Cons: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster

Cons: On time departure

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Pros: Portion of the food

Cons: More food for long flight

Pros: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.

Cons: On this flight, honestly cant think of any.

Pros: Crew were ok

Cons: Delayed Not enough blanket Seat angle too upright, not comfortable

Pros: Crew was okay. Food was the worse ever. Middle comfort on seats

Cons: If the food was suitable for human being

Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.

Pros: Very great!

Cons: Hard to get better!

Pros: The Crew was Awesome

Pros: Nothing

Cons: Seats could have been a lot more comfy

Pros: not any games to play on the behind seat screen, it helps to pass the time...

Cons: The food was just ok,,,,could have been better..

Cons: If the food is better and no flight delay

Pros: the crew were amazing, flight was smooth & fast

Cons: Need more leg room

Cons: Entertainment was not working

Pros: The service was good

Cons: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Pros: Flight was ok

Cons: Food, bus journey to the plane

Cons: Average for business class. Didn't get value

Pros: In-flight entertainment choices.

Cons: It was a long flight, frequent offers of snacks and drinks would’ve been great.

Pros: Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!

Cons: I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating.

Pros:

Pros: Boarding was efficient. Staff were polite and helpful.

Cons: Food was okay, seats were less so. Not enough leg room.