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Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Pros: Service, food served.

Cons: Economy class legroom is too tight and not comfortable.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Cons: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Pros: All was good service, seating comfort and food..

Cons: Entertainment content can be more popular in terms of film and television programs

Pros: Gave me aisle seat, great service

Pros: They were able to accommodate my request to move to an aisle seat

Cons: Sticklers for luggage weight and the plane was small

Pros: Crew were ok

Cons: Delayed Not enough blanket Seat angle too upright, not comfortable

Pros: The cabin crew were very friendly, organised and polite

Cons: The layover at Brunei airport was a little boring as there's not much to do for three hours.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Cons: Nothing.

Pros: The crew was really friendly and helpful

Cons: I didn’t like nothing

Pros: Service, food served.

Cons: Economy class legroom is too tight and not comfortable.

Pros: Good value over all, good on board entertainment

Cons: Food could have been better

Pros: Nothing

Cons: Need improvements

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Cons: Food can be way better

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Cons: airplane is a little bit old.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Cons: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Pros: New Boeing 787, crew very tidy and efficient.

Cons: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: Still an affordable choice to fly from Brunei direct to Australia.

Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Pros: I Like The Flight is On Time

Cons: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks

Pros: the seat are comfortable. Flight stewards are responding to anything I need but on the downside, lavatories are clogged most of the time ( maybe because too many are using it.) Another issue is the travelers card, the letters are printed too small that seniors like me can't read it inspite of the fact that I'm wearing my eyeglasses.

Pros: On time, early

Cons: Food

Pros: A great airline! From flight attendants, to meals , on time departure and even an early arrival , very happy with my first experience with them

Cons: Was perfect!

Cons: The food (fish and rice) was tasteless.

Pros: I HAD TO CANCELPAL TOLD ME GO TO VAYAMA VAYAMA STAFF MISINFORMED ME ON COSTS AND PROCESS

Cons: I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate.

Pros: Yes, the crew were amazing.. since I was booked In the economy class, it was not that comfortable but good enough.

Cons: There are not much choice for food aside from the usual that come from the airline catering service.

Pros: Crew was great. Food was excellent.

Cons: Boarding process. Everyone rushed in when the gate was opened. No sequential boarding.

Pros: It’s OK

Cons: Need improvements

Pros: N/A

Cons: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.

Cons: Entertaintmebt was poor, and quality of screen was bad

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Crew and food

Pros: On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired.

Cons: No toilet available at gate due to enhanced security measures when flying to the USA.

Cons: Flight was a little long!

Pros: Great crew. Old plane. Late arrival. Great food.

Cons: Business class seats are old.

Pros: The plane was good, comfortable, service excellent! Business lounge at Singapore airport is excellent!

Cons: The websites should be improved that allow users to login.

Cons: Food can be way better

Cons: Change to HiFly plane - noticeable difference in most aspects

Cons: Everything was good except for the food. It was average

Pros: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Cons: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

Pros: Service, food served.

Cons: Economy class legroom is too tight and not comfortable.

Pros: Entertainment

Cons: Crew miss my drink

Pros: Clean cabin and good service

Cons: Not every body is doing extra miles to make customer happy

Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.

Pros: New aircraft

Cons: The willingness to provide a better quality service by the entire cabin crew and improved food quality.

Pros: It’s ok

Cons: Timing and food

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Pros: Glenlivet whisky for free

Pros: Food and crew was good

Cons: An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side

Pros: Great business class

Pros: Friendly and professional crew

Cons: All aspects of the travel to be recommended from check in staff, crew member and comfort on board

Pros: Crew was better and helpful

Cons: The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm

Cons: More food variety

Cons: Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists.

Pros: Crew was excellent

Cons: Better seat cushions

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: Staff was efficient and pleasant. The food was excellent and nicely served.

Cons: The lie flat seats were narrow and not very comfortable.

Pros: Crew were great. Seating was comfortable.

Cons: Boarding seems a bit of a crazy process.

Pros: The crew was very nice.

Cons: There were passengers clapping through the whole flight.

Pros: Friendly crew. Short flight, very efficient

Pros: On time service and crew service

Cons: Improvement to entertainment and food selection

Pros: Still an affordable choice to fly from Brunei direct to Australia.

Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Pros: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Cons: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

Pros: They were able to accommodate my request to move to an aisle seat

Cons: Sticklers for luggage weight and the plane was small

Pros: Service with a smile. Great manners.

Cons: Nothing. Great crew, food, flight.

Pros: The aircraft was good Ahead of time arrival Immigration at AbuDhabi

Cons: In tag

Pros: Ok

Cons: Comfortable

Pros: Everything

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing