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Cons: First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings.

Cons: Boarding process

Pros: The crew most of all!

Cons: Transfer process from Terminal 1 to Terminal 2 in MNL.

Pros: The crew,the staff were very friendly and polite the food was definitely below par seat not very comfortable , entertainment good variety.

Cons: The food could be better ! My partner and brother in-law are filipino could not even eat let alone myself !! The seats are very close together even though there is lots of room under the seat in front witch was very much like myself being over 6 foot. I don’t know if the hardness of the seats are a safety thing but my ass was sore after the first half hour and after 8 hours wow not good!!!

Pros: The crew did above and beyond what was expected. They were nice, friendly, and professional.

Cons: The line up at the check in counter was a bit of a mess and it took longer to check in. I was extremely upset at not being able to check in online and select a seat, I was therefore assigned a seat towards the end of the plane which I am not very happy with but it was rectified during boarding.

Pros: Seat was great!

Cons: Long flight this good to offer drinks and snacks between meals

Pros: The ice cream dessert.

Cons: No tube to the terminal due to SEA Games. Bus service provided from tarmac to temporary immigration counters.

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Pros: Not Satisfied!

Cons: Need improvements

Pros: They did not crash the airplane.

Cons: Treat their customers with respect. Filipinos are soooo stupid, the words customer service do nit exist in the Philippines

Pros: Free space

Cons: Layover switch

Cons: food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets

Pros: Crew was very good. The food was better than most.

Cons: The toilets should be checked for cleanliness more often, and supplies replenished.

Pros: food and service

Cons: Food can be way better

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Pros: On time, early

Cons: Food

Pros: Leaving the gate early, and take off right on time, landing early and at the gate right on time: amazing!

Cons: The crew is enforcing strictly the rule that the "forward seats" need to pay extra, even though entire rows are empty... No exception for any reason.

Pros: Excellent experience and service. Appreciated the transfer process and shuttle service in Manila fromTerminal 2 to Terminal 1 to make the connection to NYC. Very smooth and efficient with a a 2 hour window to do all the security checks etc. Very good communications.

Cons: All very good except the VGML could be better and more creative.

Cons: Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available