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Great to have actual hot tastey meal on a flight. Well done
Great to have actual hot tastey meal on a flight. Well done
It was a great flight Food was great Crew was spectacular
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.
Perfect experience from boarding through to leaving the flight, comfortable and personalised service from all staff, highly recommended
Even though it was a very full flight, the service was still excellent, the plane did not feel too cramped and cabin crew made a sincere effort to help passengers find overhead space for stowing luggage.
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
We were able to check in 48 hours before departure. The boarding was a breeze. The business' seat is very large with large tv screen. The lunch and dinner were excellent with selection of wines and other drinks. The seat was converted to a totally flat bed for sleeping which was very comfortable as well. We will definitely fly with Singapore Airline again in the future.
Would have been nice to have more variety and less dairy in the Indian Vegetarian special meal. Why do they include Parathas as part of the entree and also on the side (substitute for bread/roll)? Also, no need for so much dairy...don't need milk packet, yogurt and Chobani Greek yogurt in the same meal.
Flight attendants seemed a little more stressed out than in past Singapore flights. Not sure if that was because we had a completely full flight or if it was because it was just before Christmas. Food was decent but someone needs to update their Indian Vegetarian menus to ensure more variety, less duplication of items (Parathas included in2 different formats) and less dairy.
Flight got canceled without any prior information and it caused lot of trouble
Not that good The crew in the plane were rim professional & almost lost in their work distribution
Flight from Dubai to Zagreb very bad cabin crew. Bad food
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Newly reconfigured 380 I assume. Has a new ife with usb c ports and Bluetooth connections
Had the salad which tasted awfully spat it out but still got food poisoning 1 after running to toilet crew would not let me sit near toilets I was stuck in window seat
I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin
The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.
service was slow, to get water had to press 4-5 times , crew come near but never notice, serving those they like to serve, hope this crew can improve their attentive ness and serve everyone respectfully.
Boarding was chaotic ,wish it was better orgnaised. Seating was comfortable , however food quality left much to be desired. Over all a great experience but with room for imporvement. The Dubai Delhi sector was terrible with poor seat pitch over crowded rack space , crew trying to put even laptop containing bags in to luggage even the waiting area was poorly kept - the dubai - delhi lap was extremly poor flying experience in all respects - the waiting area, the craft the seat pitch & the service quality. It is sad but this will make me look for other options when flying out of Delhi.
The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.
I cancelled the flights in good time but could only get a partial refund. I was not warned of this.
Not good. Flight was purchased for my father who needed medical assistance to board and transfer due to a heart condition. No one at Hong Kong from Cathay was there to assist and he barely made the connection. When I talked to him he could barely breath and was not sure he was going to make it. Really poor service even though the ticket stated he needed a wheelchair assistance.
we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
Flight was delayed. Drink was only offered during meal. Would have been nicer if crew walk around to offer drink after take off or in between meals.
We requested special assistance and Cathay Pacific provided it in Sydney, but we were completely forgotten about in Hong Kong - when we really needed the help to catch our connecting flight. Really disappointing service.
Would have liked working outlets on the flight. The first meal was very bleh, the second meal was a lot better so overall okay meals
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**
The staff we fantastic and seemed to work very well with each other
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
Wonderful crew, good food. Absolutely loved the wine spritz and wish I could buy it!
Don’t like last minute airline change. Not able to choose seat earlier.
It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations
I really appreciated the fact that when I checked my bags at the Quantas counter after arriving from an international flight an hour early, the agent noticed I had a very long layover. He then found an earlier flight that allowed me to get to Cairns several hours earlier than I planned. That was amazing because I had already traveled over 20 hours and wasn’t looking forward to such a long layover. It allowed me to see my daughter and grandchildren much earlier (it had been two years since I visited last).
6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air
We had 2 attempts to land at Singapore Changing during a thunderstorm. Everything was delayed by 1 hour plus.
Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.
The crew was not customer oriented at all, even confrontational . The aircraft needs more attention to detail as far as comfort, and the 1 hour sitting at the gate with no air is inexcusable
We flew on the 787 Dreamliner direct to main gate at KLIA2, quick entry via eGate and on the train 41mins after touchdown. Go well SCOOT
Was on scoot plus. The only good thing about the flight was the spacious seats. Tables and armrests were extremely dirty Food: bad Entertainment: non existent Wifi: unable to connect, then was painfully slow that we couldn’t even send messages Good thing we had a night flight, so we just slept throughout.
Not clear why boarding passes could only be issued at the counter and not through the kiosk. I had already check-in on the web, so waiting to obtain a boarding pass 1.5 hours before the actual flight defeats the purpose of early web check-in.
no charging point. food offering is limited and very much on the budget line. Overall is not satisfying for such a price and duration of flight.
We were delayed, but there was never any update given. Everyone was standing at the gate as boarding was supposed to commence at 13:10 for a 13:55 flight. We didn't actually start getting on the shuttles to the plane, until after 14:00. No updates, no information given at all.
Scoot refused to change my flight even though I had booked a flexible ticket. MyTrip wanted to charge me an extra $271 for a ticket that was only listed as $217. I complained about this to scoot and they didn't give a shite. So never again will you be getting money from me Scoot. You can Scoot off.