Daily cleaning, installation of cabin HEPA filters on flights from Canberra to the United Kingdom
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Scores according to KAYAK customer reviews
Pros: "Crew and plane were fine. Nothing super special. Definitely less desirable a flight than European."
Cons: "The international flights Quantas runs are fine. Beware of JETSTAR this airline is somehow even worse than value airlines in the United States. They weigh bags at check in, harass customers, the worst experience I have ever had in the air. Fly anyone else. JETSTAR IS BEYOND TERRIBLE."
Pros: "Crew was friendly, flight was very smooth and arrived early"
Cons: "All I got for breakfast was a muffin, they ran out of fruit and yogurt before they got to my seat"
Pros: "Crew were very friendly, very comfortable flight and quick boarding/ off boarding"
Cons: "Having my luggage come with me! I have to wait more than a day to get it back"
Cons: "The plane's interior needed a makeover, as is old"
Cons: "More leg room and space between seats is needed."
Pros: "On time"
Cons: "No inflight entertainment available."
Pros: "Lovely staff and great food"
Cons: "There was no in-seat entertainment and we weren’t advised of this in advance"
Cons: "Movie selection could have been better"
Pros: "enjoyed the newer planes"
Cons: "less use of single use plastics. air canada could become a pioneer and use compostavle plastics or better yet the new paper box water bottles!"
Pros: "Professional service.."
Cons: "No complaints"
Cons: "Seating space was horrible! The seat in front of me, when reclined, was IN MY LAP! Headphones were bad. This LONG flight left A LOT to be desired!"
Pros: "Crew was very professional and willing to help"
Cons: "Selection of movies not that great when you spend 14 hours sitting on a chair for that long you expect at least to have some good movies to watch ... that was a let down. Also everytime they served us food it seemed lime yhey didnt have enough of the choices we were given as the crew had run out of our choices all the time making choose things we didnt lie"
Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"
Pros: "Staff, seat (exit seet)"
Cons: "The Q streaming app has limited options and a nuisance to use. Better to have screens on back of seats as of old or at least a better selection on the streaming service."
Pros: "Qantas is a good reliable Airline, fleet of 747-400 getting a bit old. Too bad they will retire those costly planes as I have good memories going 20 times to Australia. Bring on the newer generation Boeing 787 dreamliners."
Cons: "Waiting at Brisbane Airport to fix the AC."
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Pros: "Exit row seat. Lovely aircraft and cabin crew."
Cons: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Pros: "food was good, great entertainment, crew very attentive"
Cons: "everything was good"
Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."
Pros: "Not much"
Cons: "Terrible meals. Ran out if nany items. Only one refreshment s tree and in the back of the plane."
Pros: "Excellent service and helpful staff."
Cons: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."
Pros: "For a coach flight it was pretty standard. I did feel the penne pasta that I had for dinner was a little lacking. Breakfast was good."
Cons: "Legroom seems to be getting less and less."
Cons: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"
Pros: "Staff were friendly."
Cons: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."
Pros: "Great entertainment and new release movies. Food was great"
Cons: "The man in front kept jamming his chair into my knees just so he could get back as far as he could, despite the only thing stopping this was my actual legs, when I tried to explain that he got a little abusive. Iv got got some light bruising on my right knee. Food was better then expected and am happy to fly Qantas again"
Pros: "Flight ran on time Cabin staff good"
Cons: "Insufficient leg room for normal sized person Food choice poor Maybe seat backs could be fixed in place (as in the US)"
Pros: "it was good to escape more than 3 hrs long, tiring journey to Sydney and also lesser wait period at Sydney"
Cons: "Over all service was poor. TVs weren't working either."
Pros: "Great flight. Staff very friendly. Good food too!"
Cons: "Flight delayed by 2 hours so I missed my connecting flight home. Had to wait at LA airport for 8 hours to catch another flight. Flight to sydney on August 26th was also 2 hours late leaving LA. My experience is not good."
Pros: "A cut above all others"
Pros: "Excellent service as always. Luggage was checked through to the final destination."
Cons: "The passenger next to me was too big to have the armrest down."
Cons: "I am a frequent flyer with QANTAS and a regular customer for many years. Why then do I get the worst seats on the aircraft (last row without reclining). These seats are often assigned to me and they are extremely uncomfortable. I booked a paid fare and did not claim points. My FF preferred seats are mid-plane, aisle. The screen had very poor contrast and it was like watching through cloth. To make it worse the entertainment system had very poor sound with long periods of frozen frames and staccato sound making it difficult to follow the plot. My wife's system (also FF) was the same. Not happy with the "special welcome" given to FF passengers!"
Pros: "Surprised they served breakfast on short haul flight. Check in easy."
Pros: "The service was great. Flight got delayed a day, but everyone was well taken care of in spite of the situation. During the flight the staff was attentive and courteous. I'd definitely fly with Qantas again."
Cons: "The fact that the flight was delayed, but that was to no fault of the staff. I'd definitely let that slide."
Pros: "Staff friendly. Dinner served on flight. Unexpected but welcomed and delicious. Arrived on time. Thank you Qantas (((:"
Pros: "Attentive crew Loved that they ranged in ages and races I also loved that the crew were helpful and cheery Crew interacted with my daughter well and always stopped to talk or smile at my daughter as they walked past Qantas are truly the best!"
Pros: "Excellent service from counter to end of flight, well dine"
Pros: "Friendly service, reasonable food"
Pros: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."
Pros: "Perfect flight, departure and arrival in time. Friendly team on board. Appreciate it! Thank you!"
Pros: "Flight attendants were the best. Everything about the flight was perfect. Also, I didn't even realize we had landed it was such a smooth landing."
Pros: "Like the staff -so down to earth Australian -no airs and graces like some other airlines. No fuss service. Always very helpful.You actually get food and drinks gratis on Qantas! The craft are always clean and well maintained. Easy to check in on line too. Offered in flight entertainment but didn't require it."
Cons: "We boarded a bit late -so there was a bit of waiting around without being advised of what was happening. But we figured when we saw a man in a wheel-chair being helped on before everyone else that -that was the issue. So happy to wait."
Cons: "It was late"
Cons: "Flight was delayed by 1 hour"
Cons: "Customers service, politeness and general helpfulness"
Cons: "The legroom is not sufficient for taller people"
Cons: "did not deliver baggage to Glasgow"
Cons: "I had almost two hours to make my Moscow connection. I almost missed the flight! The bus transfers are awful. I will avoid this airport if possible. M"
Cons: "My Seat was very uncomfortable"
Cons: "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"
Cons: "People were so rude"
Pros: "Boarding was efficient and fast"
Cons: "Nothing in particular"
Pros: "Great service"
Pros: "Departure and arrival time"
Cons: "See above - I never went from Dallas to London."
Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."
Pros: "Admirals Club was great, service board excellent and the Dreamliner 787 is really friendly on the body."
Cons: "The check for Business Class was poorly signposted and a tad difficult."
Cons: "Middle seat"
Pros: "Good service friendly made sure I had morning coffee even though I was sleeping during service"
Cons: "The breakfast, no hot meal just sugary food."
Pros: "Almost empty in economy"
Cons: "I liked everything"
Cons: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."
Pros: "Food was surprisingly good. Smooth ride could have been just good weather, but it was nice. We got in early!!!"
Cons: "Legroom was ok for me because I'm short. Others may have needed more."
Pros: "Great time. It was one of the best flights I have ever taken."
Pros: "Perfect t"
Pros: "Friendly staff."
Pros: "In general everything was good."
Cons: "There was no menu to know ahead what was coming so I could have decided before the meals came"
Cons: "Check in personnel were very unprofessional"
Pros: "The spaciousness of the economy cabin. Arriving early at destination!"
Cons: "Food could be improved upon."
Cons: "No wifi Display units very old"
Cons: "Indian vegetarian rice uncooked vegetables cold inedible when asked about different food no protein no vegetables Please have better food more options for vegetarian"
Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"
Pros: "Overall was great."
Pros: "Food was decent, service was okay"
Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."
Cons: "Boarding was a little chaotic. Could have been more organized."
Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Pros: "fly was on time, good service, food and entertainment."
Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"
Pros: "Dame coments"
Cons: "Same coments"
Pros: "All good! Nice staff. Easy travel."
Cons: "Food was nasty and they didn't have a non dairy option"
Pros: "Reasonable , competitive airfare."
Cons: "Impersonal service of attendants"
Cons: "Three gate changes and 45 minute delay. Same happened two years ago"
Pros: "The food was actually really good and not just by airline standards. The entertainment choices were excellent and by the time i finished viewing " the comedisn" and 12 years a slave", the pilot was descending inyo Heathrow.."
Cons: "The aisles are very narrow with the food carts constantly banging into my arm as I was seated in an aisle seat. . One of the 2 nearby bathrooms was out of order, which led to a rather long line awaiting to use same."
Cons: "Had to cancel cruise but could not cancel flights without paying fees that were half the fare price. Would have been cheaper if we bought direct from the airline."
Cons: "Food not so great"
Pros: "Slick boarding"
Cons: "No movies on way out."
Pros: "I was served breakfast and lunch/dinner"
Cons: "Trying to sleep in an airport is near impossible"
Cons: "No team communication"
Airlines flying from Canberra to the United Kingdom have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Canberra to the United Kingdom
Masks required on board, masks provided on flights from Canberra to the United Kingdom
Social distancing seating
Middle seats unavailable to book on flights from Canberra to the United Kingdom
Testing for antibodies, testing for symptoms for flights from Canberra to the United Kingdom
Waiving of change fees. Search flexible flights from Canberra to the United Kingdom