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Cons: Very less leg room

Pros: Great business class

Pros: Good food and comfortable seats

Cons: Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports

Cons: The entertainment system did not work properly

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Cons: No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable.

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: Crew was great and food was nice!

Cons: Food variety

Pros: Everything is excellent

Cons: All is well

Pros: attentive crews, clean toilets

Cons: waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible

Pros: The crew were very friendly and accommodating.

Cons: Most long flights giveaway a personal kit. They didn't.

Pros: The overall experience was good.

Pros: Great business class

Cons: -Seat comfort - stingy with morning coffee -terrible departing plane

Pros: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Cons: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Pros: The crew was amazing!

Pros: Entertainment always the best!!! The spacious seat and quick check in system

Cons: The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options

Pros: Crew we're friendly and helpful. Seats were good.

Cons: Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied.

Pros: plane is comfortable and business class bar is great

Cons: Boarding was a mess and food is terrible

Pros: Good experience overall

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Pros: crew was amazing

Cons: no traveller pack, toothpaste, etc. seats too tight.

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Pros: Great business class

Pros: comfortable seats. Flight duration was good. Layover was little longer. Overall good experience

Pros: Comfortable abd lovely

Cons: Internet was not available in the next flight

Pros: Good food and comfortable seats

Cons: Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: Nothing

Cons: Everything!

Pros: Boarding was easy

Cons: Expensive flight

Pros: Great seat with extra legroom, very attentive cabin crew.

Cons: Boarding

Pros: Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant.

Cons: Food wasn't overly great.

Pros: Crew was very nice and helpful

Cons: Boarding with Nigerians is always difficult

Pros: Staff

Pros: Seat spacing, food, crew Everything

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Nothing

Cons: Everything!

Pros: The aircraft was good Ahead of time arrival Immigration at AbuDhabi

Cons: In tag

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: Nothing

Cons: Need improvements

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: comfortable

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: It’s OK

Cons: Need improvements

Cons: More comfortable seats.

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure.

Cons: Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Nothing

Cons: Need improvements

Cons: Narrow seats

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag