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Cons: Late getting off.

Cons: Be on time.

Cons: Better food better seats and bad movies. Nothing good to pass the time

Pros: The safety video.

Cons: Cleanless, dont charge people to change seats when the flight is not super busy....

Pros: The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport.

Cons: The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to.

Pros: The seats were nice

Cons: They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids

Pros: Seats were nice

Cons: Complementary water... It was a decently long fly not to offer anything.

Pros: NA

Cons: flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo

Pros: Entertainment

Cons: Everything else

Pros: Entertainmet

Cons: Everything else

Cons: BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy.

Pros: It left when I needed it to

Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.

Cons: It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst

Pros: Food was ok. That was it.

Cons: Old aircraft. No leg room. No air con above the seat. Very stingy with drinks. Never again with BA

Cons: Luggage did not make it to Warsaw

Cons: My brand luggage was damaged during the flight. Although I still had to pay 65 pounds for the extra bag.

Pros: They sped up the flight time after leaving Chicago two hours late.

Cons: We sat in the dark on the tarmac with the door open and below freezing temperatures with irregular updates as to the delay or expected arrival time. The flight details were not updated to say the flight would be delayed until after it was originally to have arrived in Milwaukee.

Pros: The crew was friendly. The boarding process was very organized.

Cons: The seat and entertainment were terrible. The TV worked only in the last hour and the seat was not comfortable. No leg room, and the passenger in front of me wasn't considerate -- I couldn't move in my chain when his chair was down).

Cons: there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes

Pros: On time

Cons: Better more comfortable seats

Pros: None

Cons: None

Cons: We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!

Cons: Flight were delayed abnd canceled

Cons: I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable.

Late flight

Pros: I was the only on 3 row seats and slept 5 hours

Cons: My trip was longer than 15 hours. I bought it under 10 hours