British Airways (BA)
| IATA code | BA |
|---|---|
| Routes | 496 |
| Top route | Glasgow Intl to London Heathrow |
| Airports served | 217 |
| Top airport | London Heathrow |
Pros: Nothing
Cons: Everything
Pros: The crew were friendly and helpful as usual. No issues at all.
Cons: Really cannot complain about anything!
Pros: I have no time for you sorry
Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.
Pros: The entertainkeb5 was
Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,
Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.
Pros: Good enough amount of leg room. Easy to checkin online.
Cons: Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle.
Pros: perfect
Cons: nothing could have made this flight better
Pros: It was absolutely on time. Great!
Cons: The meal is always too spicy and for more south Asian style. I prefer more European meal.
Cons: Even a small coffee/tea service would be a nice addition.
Cons: The breakfast scone was disgusting but dinner was great!
Cons: The breakfast scone was disgusting but dinner was great!
Cons: Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again.
Pros: Terminal 5
Cons: Expensive
Pros: The Capain kept us well nformed
Cons: 4 hours trip, international, and only food to purchase.
Pros: Nothing
Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain.
I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.
Pros: Brand new A321 Neo
Cons: Couldn't find a way to recline seat
Pros: it was and, it was as well
Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.
Pros: it was fit on me
Cons: tap water for free?
Cons: I like everything about the flight
Pros: Friendly staff
Cons: Fly on time
Pros: Quick flight. Friendly cabin crew.
Cons: Nothing.
Pros: Left early, arrived early.
Cons: Get rid of M&S and go back to including a G&T with the ticket.
Pros: Great Friendly Cabin Crew
Cons: Entertainment System
Poor choice of films - Bad Sound System
Pros: Everything was great!
Cons: Nothing to complain about
Pros: Amazing crew
Cons: Better seats.
Cons: Bathroom faucet awful. Seats in premium economy not comfortable.
Pros: It was OK experience. Nothing special.
Cons: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.
Cons: 4 hs delay
Cons: Legroom was no better than economy class
Pros: Very good crew who were welcoming and attentive
Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!
Pros: Premium Economy was very comfortable
Cons: Food was delivered in a hurry just after we embarked
A bit more relaxed would have been better
Cons: Ability to check in earlier.
Pros: Fast boarding, early arrival
Cons: If I weren't super hungover
Cons: Excellent legroom, unlike flight out with American Airlines.
I was just unlucky in choice of seat
Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.
Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.
Pros: Flight attendants
Cons: Free water please!
Cons: No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience.
Pros: Nothing
Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible
Cons: Hotel was rubbish
Cons: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues.
On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.
Pros: Pilot announcements were very clear
Cons: Too many oversized cabin bags
Pros: The flight was pleasant and we landed early.
Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.
Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.
Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.
Pros: Promptness in service!
Cons: Food
Cons: More legroom please
Pros: The seats could have been a bit roomier.
Cons: Boarding
Pros: It was great.
Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)
Cons: Provide power outlets at seats.
Cons: The plane was older and the screen was very small.
Pros: Wasn’t a crowded flight so had room to spread iut
Cons: The food choices
Pros: Nothing.
Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.
Cons: Very cramped business set with no place for storage. Comfort is good though
Pros: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.
Cons: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.
Pros: The flight was on time and landed early
Cons: The bags could have come out earlier and the food could be better
Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.
Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up
Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.
Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.
When you are flying British Airways with a small child, your little one will be provided with a free Skyflyers activity pack that includes items such as an activity book and crayons. Additionally, amenities such as child seats and carry cots can be provided on all flights for no extra cost. Children’s meals and baby food are also available and will be provided before adult meals.
British Airways offers four different classes in order to ensure that all of your travel needs and preferences can be met. Economy is convenient for anyone that wants to travel as affordably as possible, while Premium Economy is a more private option that is in a spacious cabin. Business will give you access to flat beds, free drinks and meals, and lounge access, whereas First will provide you with your own personal suite.
This airline is known for having close partnerships with many different airlines both within Europe and across the Atlantic, including Alaska Airlines, American Airlines, and Loganair. The company also codeshares with other additional airlines, with some examples being Cathay Pacific, Vueling, and Japan Airlines.
Known for using over 15 different types of aircrafts, British Airways operates a large fleet that is composed of upwards of 275 planes. The Airbus A320-200 is the most commonly used aircraft as it can fit around 177 passengers and is a convenient choice for middle-range trips, while the Airbus A380-800 is the plane that fits the most passengers, with the maximum being just over 460, making it ideal for long haul international flights.
