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Pros: Nothing

Cons: Flight was late. Poor support from ground personnel in LHR Poor service

Delayed flight

Pros: Taking off, flight, & landing were ok.

Cons: Delayed flight Weight limit of 23kgs. made us carry too much carry-on luggage. Entertainment was really poor compared with Emirates. The flight attendant with the long hair serving Economy Class was not friendly. In fact, He was almost shouting at the passengers especially two ladies wearing hijab. With all honest, BA is not the same airline that it used to be.

Terrible Flying Experience

Cons: Extremely old aircraft. Entertainment was terrible with old screens which had half the pixels missing, mapping was 1980s style. It's about time BA updated or got rid of these old planes. Seat would not recline as we were stuck in the very back row of economy. Very uncomfortable experience. BA, this is no longer good enough - relying on customer loyalty will no longer work!

Cons: Food are discasting

Pros: I thought British Airways was a better airline. I hope they do better job to when I return back to my home next mointh!