Flights to Scotland

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

Pros: My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew.

Pros: service attitude

Pros: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Cons: There was nothing I didn't like about this flight

Pros: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .

Pros: Limited numbers in the top deck, silence, service and deplaning first.

Cons: Food has to much of an asian slant.

Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you

Pros: Everything except the food

Cons: The food is atrocious. Even if I have to pay to upgrade my meal, I would...

Pros: The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,

Cons: Long walk to the gate but no problem

Pros: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Cons: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options

Pros: Flight from Abu Dhabi to kolkata

Cons: When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff

Pros: have good lounge seats

Pros: The crew were pleasant and visible.

Cons: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.

Pros: Ontine departure and arrival

Cons: Airport Staff behaviour in Pakistan

Pros: All was fine

Cons: Nothing

Pros: Cabin crews was a good helper

Cons: Food

Pros: Loved the service and the movie options.

Cons: The food was just okay. It was pretty bland.

Pros: fast boarding time Premium Economy

Cons: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.

Pros: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.

Cons: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.

Cons: I like this flight

Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.

Cons: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.

Pros: The entertainment was reasonable, I enjoyed the festive choices.

Cons: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Pros: Food was quite good along with service

Cons: No entertainment or tv monitors - 6 hours of no movies!!!

Pros: service attitude

Pros: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Cons: There was nothing I didn't like about this flight

Pros: Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good.

Cons: Everything was good.

Cons: Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide.

Pros: Food was quite good along with service

Cons: No entertainment or tv monitors - 6 hours of no movies!!!

Pros: I enjoyed the quick flight and friendly staff

Cons: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours

Pros: The crew were pleasant and visible.

Cons: Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress.

Cons: The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better

Pros: Overall excellent

Cons: Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY

Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Pros: Crew was very professional, food options were excellent.

Pros: Good service

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

Pros: NOTHING

Cons: We DIDN"T GET TO FLY TO SYDNEY. We were re-routed to SAN FRAN, then to Melbourne! WE MISSED TWO DAYS of our trip!!

Pros: Price.

Cons: Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price.

Pros: Overall a good flight

Cons: Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working.

Pros: everything about he flight was perfect

Cons: As above

Pros: Same as above

Cons: Same as above

Cons: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Pros: Flight from Abu Dhabi to kolkata

Cons: When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff

Pros: The layover was hell. They put me in a warehouse with wooden benches for beds. Never again

Cons: Horrible service. The US part of the journey was fine but the rest was aweful.

Pros: My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew.

Pros: Food was quite good along with service

Cons: No entertainment or tv monitors - 6 hours of no movies!!!

Pros: The food

Cons: No tv monitors or any entertainment

Pros: Breakfast was slightly better than dinner choice

Cons: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

Cons: As above

Pros: Same as above

Cons: Same as above

Cons: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Pros: All was fine

Cons: Nothing

Pros: Cabin crews was a good helper

Cons: Food

Pros: Ontine departure and arrival

Cons: Airport Staff behaviour in Pakistan

Pros: Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help

Pros: service attitude

Pros: Food was quite good along with service

Cons: No entertainment or tv monitors - 6 hours of no movies!!!

Pros: My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew.

Pros: The food

Cons: No tv monitors or any entertainment

Cons: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Pros: The seats on the A380 are a bit larger and offer more leg room. The food is always good and the service is first class.

Pros: Ontine departure and arrival

Cons: Airport Staff behaviour in Pakistan

Pros: Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help