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Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"

Pros: "Crew amazing , cooperative"
Cons: "Doing great"

Pros: "The entertainment was good."
Cons: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pros: "Great staff, great comfort. Great airline!"
Cons: "The boarding system is somewhat confusing with 5 different zonings."

Pros: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."

Pros: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Cons: "stock the fridge"

Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"

Cons: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Pros: "Crew was very accommodating"

Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Pros: "The crew were fab"

Pros: "Everything was perfect !!"

Pros: "Great"

Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Cons: "too hot called groups too fast for boarding"

Pros: "crew was lovely and plane was very new"
Cons: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pros: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Cons: "nothing"

Pros: "All the crew"
Cons: "The airline services"

Pros: "The wider space between all seats and the selection of the food"
Cons: "Nothing at all"

Pros: "everything"
Cons: "nothing"

Cons: "The food was horrible"

Pros: "everything went smoothly, no delays, boarding was easy and quick"

Pros: "Good service but need to improve food quality and quantity."

Pros: "Dedicated to customer service"

Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."

Pros: "Great flight with good food and crew."

Pros: "Excellent service. Flight on time."

Pros: "Overall nice"
Cons: "Same as above"

Cons: "Seats and legroom too small"

Pros: "Food"
Cons: "Seat"

Pros: "Great service. Great food. Solid entertainment."
Cons: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"

Pros: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."

Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"

Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."

Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."

Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Pros: "Service outstanding"
Cons: "Nothing"

Pros: "On time departures Good entertainment options Could charge my electronics"
Cons: "Food was ok Boarding was somewhat disorganized"

Pros: "Same"

Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Pros: "Cabin crew friendly and efficient, great service"

Cons: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."

Pros: "I can understand what kind of flight it was because it was a small plane"
Cons: "Bad smells and an old plane i hope you will change the plane to another better one"

Pros: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."

Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Cons: "I love Emirates"

Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."

Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."

Pros: "Comfortable seats. Good food."

Pros: "Great food & great entertainment. Love the free WiFi"

Cons: "Food worse quality than before. No snacks as well"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Pros: "Great crew, excellent legroom"

Cons: "Info system is not that easy to navigate So hard to find a movie"

Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"

Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Cons: "Too long of a wait for "parking" after landing"

Cons: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."

Pros: "First time we flew on business on international (we upgraded)."

Pros: "Everything was nice.."
Cons: "None..."

Pros: "Fast and easy"

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "the seats, the window"
Cons: "fliglth to short"

Cons: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"

Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"

Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pros: "Comfortable overall, not much turbulance"
Cons: "Nothing"

Pros: "Comfort, amenities"

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Cons: "All good"

Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pros: "Our seats & the crew."
Cons: "Food was ok & entertainment was ok but not great."

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "Got upgraded to Business!"
Cons: "Nothing really, crew was professional"

Pros: "Bar in business class"

Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Pros: "Everything"
Cons: "Nothing"

Cons: "The fact that I didn't fly due to ill health and got no refund"

Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Pros: "The entertainment system"
Cons: "Everything else"

Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"

Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"

Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"

Pros: "Loved the staff, very friendly and extremely accommodation nothing was too much trouble. Very comfortable"

Pros: "The airplane was nice and clean, good selection of movies and music."
Cons: "I didn't like the service! Flight attendants are not very helpful Food was very bad!"

Pros: "Crew were lovely"
Cons: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."

Pros: "Started my Movie on the Ground before takeoff"
Cons: "Flight was delayed and there was absolutely no announcement with everyone lined up at the scheduled departure time. Communication on the delay was non existent. There was one announcement made 10minutes after boarding was suppose to commence to say the boarding will be delayed. No details as to why, approximate time."

Pros: "There's nothing not to like"
Cons: "The whole experience is very good"

Pros: "it was ok."
Cons: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."

Cons: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."

Pros: "Flight crew was on top of things. Flight was smooth and ontime."
Cons: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Pros: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."

Pros: "crew"
Cons: "comfort, leg room, very crowded, overhead space jammed"

Pros: "Service was slow, but fine."
Cons: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"

Pros: "The food was great. The service is excellent. Swiss Air gets an A+."

Cons: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Cons: "I missed my connection and got to Hong Kong a day late."

Pros: ";Flight attendants very attentive;"
Cons: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Pros: "Everything"

Pros: "N/a"
Cons: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Pros: "The best thing is that they’re always on time"
Cons: "The seats are way too cramped"

Pros: "Swiss is the best"

Cons: "Almost missed my third plane, too."

Pros: "Never made connection so now 1 day late."

Pros: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Pros: "All good with this 1:20 min flight."
Cons: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Pros: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Cons: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Cons: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"

Pros: "Crew was great. Flight kept time. Safe trip. Thank you."
Cons: "The on board duty free did not have ample change, so I had to forfeit $3 in change.. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"

Pros: "Chocolate was good, a bigger piece, or 2 of them would be better"

Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."

Pros: "Comfort"
Cons: "Delay in BCN for an hour"

Pros: "The flight attendants seemed very courteous, but unable to do anything about the situation."
Cons: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."

Pros: "Staff & service were super nice & friendly. In this day & age that airline travel is getting really hectic, it was a breath of fresh air to see friendly & dedicated staff who clearly enjoy what they are doing."
Cons: "Can't think of anything"

Pros: "quick"
Cons: "late boarding but quick, lost my luggage"

Pros: "good service"
Cons: "late in departure"

Pros: "Priority boarding, quick boarding, efficient service"
Cons: "Dirty bathroom, late take off/late arrival, non-gluten free or healthy options for food"

Pros: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."

Pros: "Loved the cute attendant we had on flight :)"
Cons: "Old TV screen and remote"

Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Pros: "Flight was good and comfortable"

Pros: "Courteous staff,"
Cons: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Pros: "Na"
Cons: "Na"

Pros: "The food"

Pros: "The crew was excellent. The food was pretty good and service was frequent even in economy."
Cons: "The seats are too close to each other. The couple in front of use reclined the entire flight and they were nearly in our laps. We could not get in and out of our seats to stretch. The flight attendant needed to ask them to sit up during meals so that we could eat."

Pros: "Friendly crew and very professoinal"
Cons: "Old plane"

Pros: "Polite crew"
Cons: "The service and food was excellent. There is no question about dislike"

Pros: "Everything is perfect!"

Pros: "Agbundance of newspapers and magazines and great variety of entertainment"
Cons: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."

Pros: "Boarding / deplaning process, well maintained aircraft, good food. Fair price."
Cons: "Cramped seating."

Pros: "Excellent inflight experience with the entertainment; snacks were plenty, crew was very efficient."
Cons: "Notithing to dislike comes to mind."

Pros: "Flight attendants were perfect, sincere, and friendly. Great selection of free movies."
Cons: "I could not open my laptop and do any work once the person in front of me put their seat back. Big time bummer."

Pros: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."

Pros: "on time flight; friendly staff"
Cons: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Pros: "Good frequent food / beverage service."
Cons: "Bathrooms were pretty soiled - may have just been seen between having been noticed by staff."

Pros: "Crew"
Cons: "Waiting so long in the security check line. Food could be better."

Pros: "Great tasting food and lots of movies to choose from"
Cons: "Wish they would board the plane from the back to the front. Maybe that would eliminate the back up in the aisle during boarding times."

Pros: "Pilot's landing was top noch."
Cons: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Pros: "My sleep"
Cons: "Food"

Pros: "On time, check in staff was friendly and helpful"
Cons: "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"

Pros: "Crew was good but could be better...timeing was very good."
Cons: "Food, entertainment"

Cons: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Cons: "The temperature on board was extremely hot! Add this to body odor and you get a terrible flight."

Pros: "Entertainment screens good"
Cons: "On the flight from Istanbul to Malaga the entertainment screens were very poor."

Pros: "The service of the crew was exceptional"

Cons: "The grilled cheese sandwiches. They've been in the menu for a while but my family does not enjoy them at all. Tuna sandwich on another flight was much better. Also lack of entertainment. They allow you to access it, then they turn it off. Is such a tease. Plane left late and kept us in very hot cabin."

Pros: "The food was nice, seat was comfortable"
Cons: "Flight attendants never come back on my query, even after asking to 2 crews"

Cons: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

Pros: "Crew was very helpful & friendly. Cabin was well pressurized."

Cons: "I booked a place in advance, but the place was changed because I did not check in 24 hours before the flight. And I got a place near the restroom. It was terrible!!!! it was impossible to sleep and eat normally. And the smell of the restroom all the way. Very upset."

Pros: "Crew and the food"
Cons: "That the WiFi didn’t work."

Pros: "the flight attendants were more present and even spoke English."

Pros: "Timely departure and arrival. Excellent landing. Helpful crew."

Cons: "Leg space on this flight was less compared to other flights I had with TK."

Pros: "Food."
Cons: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Pros: "Service, updates, smooth flight"
Cons: "Very tight seating in enconomy."

Pros: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Cons: "One of my luggage didn't come came 3 days later."

Pros: "I like the food and the service plus the entertainment on the Telvision"
Cons: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."

Pros: "Crew attendance"
Cons: "No place for hand luggage"

Pros: "I like the comfort, food and the entertainment."
Cons: "As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect."

Pros: "Great"
Cons: "Nothing"

Pros: "Everything was good"
Cons: "All good"

Cons: "Flight was delayed. Not good food service."

Pros: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."

Pros: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Pros: "food is always good..crew too"
Cons: "why more spece in short hail flights then long haul??"

Pros: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Cons: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."

Pros: "Always courteous service."
Cons: "The flight was delayed and we had to run for our connection."

Pros: "Trip was excellent. Plane was new and clean; good good; service very friendly."
Cons: "The delayed boarding and take off."

Pros: "Plane was comfortable .. Good food from New York to Istanbul"
Cons: "Poor quality of food , from return trip. To New York"

Pros: "Thanks for the homemade cookies :)"

Pros: "food was good."
Cons: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."

Cons: "boarding the treat you like animals"

Pros: "food"
Cons: "the worst costumer service ever"

Cons: "I missed this flight also and tried to get a refund for it because the times were not good for me."

Pros: "Nothing"
Cons: "Staff was rude, was so bad cannot even use word customer service to describe it"

Cons: "No TV's, but ok it was a short flight."

Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."

Pros: "I have been flying with Turkish Airline for over 24 years. And they are the best ever. If they have flights to my destination I sure fly with them."
Cons: "N/A"

Pros: "Everything operated fairly smoothly on the flight. Service was very good."
Cons: "Boarding was haphazard, no use of group numbers. They ran out of one selection for dinner less than halfway through the plane. My entertainment screen froze about 2 hours into the 9 hour flight and they couldn't/didn't reset it though I asked several times, so I read a book instead. I will say this was the exception flight out of the other 3 I have had with Turkish. On those, I encountered no issues."

Cons: "Did not update food preferences after the flight was changed due to cancellation by Turkish airlines"

Pros: "Very Modern plane, good seats an entertainment system, reactive crew."
Cons: "No problems"

Pros: "food es very good, service also awesome,"
Cons: "very dirty plane."

Pros: "Everything! Voted best airlines in Europe for a reason!"
Cons: "Nothing! Everything was great"

Cons: "I am 200 cm tall and nobady ask me if wanna sit exit door .. some people 160 and 170 were there ..please next time to put tall people there .."

Pros: "Departure and arrival were on time. Fairly smooth flight"
Cons: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Pros: "flight was on time helpful staff nice meals"

Cons: "It was good enough."

Cons: "Perfect flight"

Cons: "Wasn't able to online check-in thus losing my window seat 21A I had selected."

Cons: "Short boarding time.missed the flight and had to pay."

Cons: "Extremely unfriendly staff at check-in. Boarding was chaos."

Pros: "The crew"
Cons: "More support"

Pros: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Cons: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."

Pros: "Fantastic"
Cons: "Everything"

Cons: "Seat I had was terrible .. not comfortable"

Pros: "Nothing"
Cons: "Definitely the food!!"

Pros: "Everything very excellent"

Cons: "Nothing"

Pros: "Seat 16 B was great"

Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Cons: "There were not enough vegetarian options, so I had only bread, butter, and dessert."

Pros: "Everything was on time"

Cons: "40 minute delay in departure due to late arrival of incoming aircraft."

Pros: "Really not many things to complain about on this kind of flight."
Cons: "Boarding could be improved. Especially when it comes to hand luggage placement. They should definitely introduce boarding by place of seats."

Pros: "Very attentive staff Good info from captain and flight crew Nice individual TV"

Cons: "They lost my bag"

Pros: "The Lufthansa service in rebooking."
Cons: "Lost bag- this was after my luggage tag was scanned and I was assured the bag was on the plane. Getting information from Lufthansa about bag status was impossible. Help phones were either busy or never answered. A black hole of no information until the bag arrived 30 hours later. Then a 45 min. At airport to get it back."

Pros: "Crew was friendly and efficient. Plane was newer (and cleaner)."

Cons: "I was transferring from an international flight and was not able to check 8n online, thus I didn’t get to choose my seat. I ended up squeezed in a middle seat next to a man who was served a lot of alcohol and took up more than his share of room."

Pros: "Good service, good IFE, smooth, great cabin crew, no complaints."

Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Pros: "Nothing"
Cons: "Sno excuse for delaying a flight due to paperwork. The rescheduling was chaotic"

Pros: "Friendly service"

Pros: "Prompt, great crew"
Cons: "No power ports, entertainment options"

Pros: "They’re very polite persons"
Cons: "The way they treat people"

Pros: "Lufthansa is extremely efficient, and the staff is very helpful all while being cheerful and kind. The planes are new and clean, everything was a notch above typical economy carriers. Well done!"

Pros: "Didn’t die."
Cons: "Took off almost an hour late. Flight personnel repeatedly skipped me for drinks, meals, etc. on plane for nearly 8 hours without a drop of water."

Cons: "Walk from gate extreme"

Pros: "At least should have good brands of alcoholic drinks. Ugly mag limit the no of drinks consumed but keep better standard drinks"

Pros: "Mothing"
Cons: "I didn't like anything"

Pros: "The service and the air hostess were very nice and kind"
Cons: "The chairs are not comfortable at all :("

Pros: "comfort ,crew was polite and catering delicious"

Pros: "Very professional crew !!"
Cons: "Nothing to write ."

Cons: "Got delayed from atl to wash. And my flight from wash to munich left."

Pros: "Great crew very attentive."
Cons: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Pros: "Nothing"
Cons: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."

Cons: "None"

Pros: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pros: "Super staff!"

Cons: "They forgot the luggage at Frankfurt."

Cons: "Very long flight. Try to get as much sleep as possible."

Pros: "in flight entertainment, bathrooms, and charging capability"
Cons: "Not enough service/availability of water"

Pros: "I liked the in flight movies"
Cons: "Can't say there was anything I didn't."

Pros: "Overall good flt crew.....and service. Good food & selection. Clean airy plane"

Pros: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Cons: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Pros: "Crew was nice, doing the best they could under the circumstances."
Cons: "Awful food, small seats. Exactly same as economy."