On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.
Pros: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"
Cons: "Great flight back to the UK, flight crew were very pleasant and attentive."
Cons: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."
Pros: "Amazing flight and service. Would fly Emirates all the time if I could."
Pros: "In general, everything as expected, some crew members were even extra nice."
Cons: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Cons: "Crew was a little less cooperative than my usual Emirates experiences"
Pros: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Cons: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Cons: "Took a long time to get the crew together after the plane was ready"
Pros: "Good flight on A380. Food and entertainment were great."
Cons: "We had to disembark into buses because all gates were being used."
It is an international flight so food, entertainment and blankets is minimum requirement. Also cleanliness was very poor.
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Pros: "Seat was very comfortable and the flight was on time."
Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Pros: "Entertainment system, crew responsiveness"
Cons: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Pros: "God was good. Staff was efficient"
Cons: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Pros: "Ended up with 3 seats to myself at night."
Cons: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Seats to cramped. Food served needs better selection and more taste. Even though it was economy class a little upgrade in food would be a big plus in choosing Alaska Airlines again and more seat room. Thank You.
Polite staff but incompetent staff. They changed my window seat to isle seat and then lied saying the seat was broken, yet I see someone else sitting there! They lost my luggage. Their standards have dropped a lot compared to pre-pandemic.
This flight was delayed by 12 hours. This meant that instead of leaving at night, having a nice dinner, then sleeping and arriving in Singapore rested, we left in the morning, were offered breakfast even though we had all had breakfast, and then no-one could sleep (day flight) but instead snacked to Singapore. Qantas ran out of quiet snacks and everyone in Business that was awake was eating pretzels in NOISY packets. I was trying to sleep. When we arrived in Singapore of courser the Qantas First Lounge was closed, great management thanks..
Pros: "Plane was clean"
Cons: "Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late"
Cons: "This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you"
Cons: "Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price."
Pros: "The seats were comfy."
Cons: "I booked through Budget Air and was initially online able to confirm seats and meals for my husband and I online with Qantas easily. Months out my flight was cancelled and I was rebooked onto a later flight that would have made us miss all of our transfers to our honeymoon on Fitzroy Island. Because I had booked through 'a 3rd party' Qantas refused to assist me. I managed to convince budget air to change our flights. We were moved to a jetstar flight from Melbourne to cairns. I had to confirm that this had occurred and go through multiple people online to reallocate seats and food options for my husband and myself again. Only my luggage allowance was carried across to jetstar and neither of our meal allowances were. When it came to online check-in with jetstar I could not check my husband in online only myself. I spoke to multiple people online who all confirmed they didn't know why or there was no problem and we should just present ID and check in in person. When we got to the airport Qantas had not transferred the e-ticket code across for my husband's booking and this is why we could not check him in online. The jetstar staff had to try to get his original booking code from Qantas. As it turned out I had to original booking code through budget Air in my hand and had to assert this information to staff. Flying back we were able to check in online fine with Qantas. Our boarding passes printed different sizes but did not present a problem when we dropped off our luggage. When we sent to check in the staff member couldn't get the smaller pass to read and my husband had to assert that he also had it on his phone. Despite all of my online conversations the aisle seat was allocated to me and not my husband who required it because of a medical condition and the flight was 30min delayed. We won't be traveling with Qantas or jetstar, or booking through budget Air again."
Cons: "ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics."
Cons: "Couldn't get on the flight, thanks to the airline counter person."
Cons: "The seat space is a bit small， there is too less Chinese and Japanese movies to choose from."
Staff were good and nice. There should me 3 meals instead of only 2 and snacks.
Pros: "The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much."
Pros: "Food was slightly better than the previous flight."
Cons: "Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . ."
Pros: "The crew was so attentive and hospitable"
Cons: "Not enough let room, I’m 5.9 and it was uncomfortable for me."
Cons: "Next time I have to check in on line before going back.because there was a long line up."
Pros: "Yes, the crew is doing good but the size of seats to small is not very comfortable."
Cons: "If can make a seat a little bigger"
Pros: "the headphone was so great that i was away from the noise, and i do had a good sleep on the plane."
Cons: "it’s a pity that i missed the hot snack of premium economy."
Pros: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Cons: "How can u loose a luggage"
Pros: "I liked the entertainment. But you should really add more child movies and more fun games."
Cons: "I didn't like the food no offense but terrible."
Cons: "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
Nothing was good everthing was hopeless especially your staff at indira gandhi international airport india.Everthing has deteoriated
Pros: "Staff was efficient and pleasant. The food was excellent and nicely served."
Cons: "The lie flat seats were narrow and not very comfortable."
Pros: "It is good airline"
Cons: "The flight was very late, the airline did nothing for the time we were waiting"
Cons: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"
Cons: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
Cons: "Very quick through immigration and customs. Then a short cab ride to city."
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Pros: "They opened counter till before original traveling time by 30 minutes due to bad traffic conditions and delay of plane ."
Cons: "Delay if 1.5 hours to take off , no food was given to me during the 16 hours of flying, part of it I was sleeping, Help bottom was used several time with no response from crew ."
Pros: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful."
Cons: "Food was quite mediocre to be honest."
Cons: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."