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The flight was canceled, and the airlines stated that they don't know when they can put me on another flight. I had to purchase another flight from a different airline. I am now having issues requesting a refund. What a nightmare experience, I will not refer anyone to this airline.

It was a quick and comfortable flight. There was no entertainment or food so I gave them poor marks. I wasn’t really expecting either so wish there was a NA option. Great flight with more leg room than my longer, overseas seating!

Particularly meals were great. Service’s were excellent as usual. .

Great easy And smooth check in boarding and flight. Great experience. The allergen free meal was good because I could eat, but flavor and texture left a bit to be desired.

Just a little puddle jumper from Los Angeles to Vegas. Not much can be said, I had to go ask for some water.

The flight was pretty much as expected. Have spent a lot of time flying back and forth from Asia to the US. So it was normal, as usual, most Asian airlines do not have good food, of course, most airlines don't have very good food something to do with 30,000 feet in the air. The seats were a little cramped but that's kind of normal for economy class. Their notification of where to pick up baggage was really screwy. I had to run all over Harry Reid Airport in Vegas to find my baggage. A little better communication about that Would have been much nicer.

WiFi inflight was not working. Then they told everyone they had no beef for the steak option. So that left just sea food and snacks. So all I ate for the 11 hour flight, was an ice cream sundae. Gave out Casper mattress pads, which are always so nice.

Management of serious allergens despite advance notice. Did not know ingredients contained in their own food. Went as far as to have parents try to ‘take a look at the food’ to ‘see if it was Ok’ since they did not know ingredients. Will inevitably have a passenger with a severe incident if they do not train better.

Will definitely try to book with them again next time. FAs are very helpful and nice, bathroom always clean & flight was comfortable.

Overall mediocre-good, with the service on the flight operated by American Airlines being subpar and not the kind and standard you’d get from a Japan Airlines crew. The majority of the stewards on AA were not as gentle and friendly as those from Japan Airlines. Japan Airlines were more attentive to detail and your flight experience. AA was more interested in completing their tasks.

Good airlines, travelled 🧳 n Singapore multiple times and experience is consistent

I loved the comfort of the flight and the hospitality of the flight attendants!

Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.

Too many luggages for 1 passenger (4 bags) will make all the overhead luggage bins a challenge to fit them all. Some have oversized hand carry as in like back packer size bags shouldn’t be allowed as handcarry.

plus: service and personal assistance minus: online check-in did not work

The Premium economy class is not the same as some other airlines because there are no economy seats on these planes. Basically you’re getting an economy seat that’s a little wider. The seats are not that much more comfortable. The service and food experience is similar to economy class on other Asian airlines. There aren’t enough toilets for the entire plane therefore we are forced to share the business class toilets that are closed off with curtains.

My overall experience with Singapore Airlines is great. Will definitely fly Singapore airline again.

Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

All in all the flight was good. Love the fact that for airline food it was piping hot

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

Extremely low quality food. Ordered muslim meals but got vegetarian meals instead. Muslims are not vegetarian, they love meat as much as any other non-vegetarian person, so make a decent effort to get halal meals. Regardless, the vegan sandwich was absolutely tasteless. I am pretty sure the company making that sandwich does not even do a taste test itself

Arriving at Heathrow was a complete disaster because air bridge broke down and it took ages to find spare stairs! Something that I'd kick Heathrow in the shins for, not Finnair - who were great.

Not great. Flight attendants were aloof, food was mediocre, seats that I paid $150 were given to someone else without any concession. I will probably never use kayak again. Terrible experience from start to finish.

The wine was low quality Finnair label stuff in small bottles and only one small bottle each. Embarassinng. A competing airline served me two generous glasses of a nice South African Shiraz from regular wine bottles, a Beck's beer, and a generous Dewar's White Label on the rocks. Cabin service was good and polite, plane interior was beautiful, but cramped.

All good- I love BA and the professionalism of the crew and pilots.

Great flight- smooth, nice crew, nice clean aircraft, departed a little late but arrived 10 early.

It was listed on my ticket as Finnair but there was no indication that the flight was Finnair. In fact the number was even different. There were no employees there until exactly 2 hours before so we had to wait in line at Iberia and hope

Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate

The flight was Finnair but there was no indications anywhere that the checkin was for Finnair also. There was no one to ask. I think at a minimum they should list the code shares so people don’t stand in the wrong line for an hour.

I booked the flight with Finnair, which made the arrangements for downloading a boarding pass unnecessarily complicated. I wouldn't do that again. Instead I'd book direct with AA.

Awful. They cancelled my seats and demanded $1360 to rebook me

Flight crew was very nice and we had a direct flight, which was great. My seat was very cramped, despite paying for the seats. The food was terrible and the check in process was a bit chaotic.

Boarding was chaotic. The agent was so rude and yelled at me for standing in the lane according to my number instead of cutting across to get to him. So rude. Also asking to gate-check luggage was lengthy and chaotic. Not a good boarding experience.

Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,

Although we had booked seats months in advance, we arrived at the airport with only three seat assignments for our group of eleven because we had not checked in online and the airline had overbooked the flight. The rest of us had to fly standby, which was a pretty tense situation for a while. Ultimately, we were all very grateful to be on the same flight from Istanbul to Izmir.

Great service, great food, and comfortable business class seats... Friendly and professional flight attendants and ground crew, overall 5 star experience!

Overall it was good, but the flight was long and crews on such long flights in my experience generally get more involved. They make more rounds with water and snacks and check on wellbeing of passengers. It was not an overnight flight, so the ‘night’ atmosphere in the cabin was not called for

Friendly cabin crew and the flight was on time. Would recommend toanyone

Loved the check-in experience. Very friendly staff and not crowded. I did wind up with a middle-middle seat, which was quite uncomfortable. Always appreciate the very professional staff on TAL.

It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.

The check in computers were difficult to use, we waited a long time to get off the flight and the food was terrible on the outgoing flight.

We arrived at the airport 2 1/2 hours early and barely made our flight due to a 90 minute wait to check our bag

Very difficult to locate check in area, but after that everything went smoothly. Surprised to learn that soft drinks were not complimentary.

It was difficult to order a children's meal via online or the SAS app. Otherwise, flight crew and experience was great

Improved communication while boarding. The first bus to taxi from the terminal left without explanation. people were asked to line up to board then not told in a timely manner of any delays.

Had my knees pushed by the airline chair the whole flight and the SAS flight attendant said the have a right to have it down all the way even if it’s right on my knees hurting me!! I asked them to push it just a touch so it wouldn’t be like that and they dad refused and said it’s his right to have it like that for his daughter that looks to be around 8-10 years old

Good could have been better. Comfort was fine with decent leg room and seat comfort. Would have appreciated a USB-C charger port.

Boarding and crew were excellent. Seat could have been more comfortable (hard on lower back).

We endes up sitting separate because J refuse to pay for a seat when I already paid for a ticket. Bummer. Food was pretty bad and we had to pay for wine. We flew through rough weather. I guess it’s all about reducing cost. Movies were good though.

flight attendant spilled juice on me entertainment was limited i wanted to upgrade but $$$ was exorbitant i purchased $69 seat, only to find out day of flight/purchase never went through & I was "assigned" a terrible seat! ( btw another passenger complained of the same thing happening to her)