|Top route||Oulu to Helsinki-Vantaa|
No complaints at all. The flight was terrific
We thought that we needed to be at the airport 3 hours early because we were returning to the US. It turns out that since we were flying to Helsinki first we only needed to be there 2 hours in advance. Check-in in Stockholm was confusing b
The food wasn’t great
Prefer others masking. Even though it was announced many were not masked
Seat allocation or lack of availability is a mystery. My wife and I had to sit apart from each other, and teenage children elsewhere but I checked in at the first possible opportunity (24 hours to flight) and at this stage 95% of all seats were gone. How is this possible? What can I do differently next to to be able to sit together with my ffamily on a long haul night flight?
Food choice Complimentary coffee and tea
It was all wonderful!!
The crew was rude and lazy. Ran out of food and water. One crew member did not follow mask protocols.
I couldn’t fit my bag under my seat— and the boarding process was super chaotic and disorganized
The trip was smooth
This flight was a bit of a let down compared to our departing flight. The food was pretty bad, I couldn't even cut the meat. But the thing that made this less enjoyable was the terrible check-in process. We waited over 70 minutes to check in for Business class. Numerous people almost missed their flight, which made the line even longer. I've never waiting in a standard line that long to check-in, so to experience it for Business class was disappointing at best. Also, the flight attendants weren't as friendly as the ones on our flight to London. One of them with dark hair was great, but the other 2 were grumpy and seemed irritable most of the flight. The experience was quite different from our flight from SEA to LHR, so it was a bummer to end the trip on a mediocre note--especially with the cost of these tickets.
Nice amount of leg room compared to others .
Excellent staff and good in flight service
IM STILL WAITING FOR MY REIMBERSTMENT OF MONEY FOR TICKETS
For some reason l was unable to obtain my boarding pass online for both flights. I almost missed my last flight because it took so long to get one at the airport. Also my arm rest wasn’t moving and the movie on an 8 hr flight wasn’t working.
Clean airplane with great staff
Vegan food for my daughter was great ! Finnair and the country of Finland are vegan friendly!!! Way to go! Thank you
Denied at check-in even though I met all the requirement. This happened due to supervisor at AA(American Airlines) having lack of knowledge in international travel restriction. I tried to show the website that lists the traveling rules but he insisted he knew all the rules and denied my check-in. This also happened to another person in the same flight as well. I think the AA crew needs to hire more knowledgeable supervisor.
[ ] Chaotic is an understatement! I was flying from Helsinki to Los Angeles via Stockholm and eventhough I booked everything directly thru finnair, they gave me only 35 min to change planes that required crossing accross terminal 5 and going thru customs. I asked helped to different staff multiple times and no one cared. Finally when I made it to the gate the flight had been delayed because finnair did the same thing to other flights yet the app and website never updated. Finnair made several of us think we had missed our flight! [ ] Then when I got to the gate, the staff checked all of my documents again eventhough I had been checked in Finland less than 2 hrs before. If you fly with Finnair get ready for chaos. [ ] Messy online presence. Too many emails saying the same thing but hard to find relevant information (for example, I couldn't find any information about the trip from Stockholm to LAX) [ ] they provide the option to check in online and tag your bags at the airport but then have no bag drop line at some airports. [ ] Luggage information in Helsinki was never clear and caused us to step out and have to ring the doorbell to get our bags. It took forever for someone to open the door. [ ] Staff are careless about customer comfort. In rovaniemi, we had to board thru the tarmac and the attendants didn't care that people had to wait outdoor on freezing temperatures while the passengers were taking forever to put in their luggage and sit down. [ ] the only positive is that the airplanes are in good condition.
Had to pay £65 (~$90)to check my bag even though it was free on the outgoing flight. Had to pay surcharge for paying at check in even though I tried to correct in advance over phone and online. Kayak was no help.
I love love this airline. The crew was awesome; so friendly, professional, and playful. The seats were comfy & very clean. Great entertainment selection and the Complimentary wine was most appreciated! 3 thumbs up 👍🏽👍🏽👍🏽
Traveling these days can be a little strange and at times more difficult than normal due to this pandemic. Finnair did an amazing job and all areas of the trip! I would absolutely fly with finnair again and will recommend the airline to friends and family.
British Airways food was very tasteless but the staff were very accommodating for me and my baby boy.
Pleasant flight, was delayed 3 1/2 hours
Business class crew was extremely helpful and pleasant. Breakfast likewise - tasty, healthy and substantial. All in all, the flight itself was great, so kudos to Finnair. What a contrast, then, to the pitiable Terminal 8 at JFK, where it was almost impossible to even find a seat (no exaggeration!) before security.
On board Finnair flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Finnair assistance team will most likely ask you to pay extra for checked luggage.
Finnair offers direct flights to 81 cities in 35 different countries. Helsinki, Oulu, and Stockholm are the most popular cities covered by Finnair.
Finnair concentrates most of its flight operations in Helsinki.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Finnair.
When traveling with Finnair, guests are able to go to more than 130 different destinations that can be found in over 40 different countries. If you would like to go to Europe, countries such as England, Spain, and Italy are all options with this airline, while if you are interested in Asia, you can go to places such as China, India, or Japan. There are several destinations in Africa and South America as well, including the countries of Egypt, South Africa, Colombia, and Brazil.
To help keep the little ones comfortable and entertained during your trip, this airline gives out free gifts, such as activity books, coloring materials, and stuffed animals. Additionally, certain airports, including Helsinki Airport, offer services like a special family check-in desk and free baggage tags for kids that are decorated with Moomin, the company’s beloved mascot.
Customers that will be flying with Finnair have the ability to choose from two classes, otherwise known as Economy Class and Nordic Business Class. While Economy Class provides travelers with basic services such as free meals and drinks, Nordic Business Class will allow you to take advantage of additional amenities, like priority boarding, free personal amenity kits that contain pillows, blankets, eye masks, and earplugs, seats that fold into flat beds, and complimentary alcoholic beverages.
This airline codeshares with many other popular international airlines, including Air France, British Airways, Iberia, and Qantas. Additionally, Finnair has partnerships with additional airlines, like Alaska Airlines and American Airlines, meaning that these companies often help service each other’s flights.