$3,245 Find Cheap Flights to Crete

They cancelled our flight, rebooked, cancelled that one. We are now flying New Zealand Air and need a refund please. How do we get it?

Wifi was not operational for the whole trip. Other than this, flight was well received .

Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬

Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.

Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.

The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.

Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.

Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat

Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.

On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.