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Could not really fault anything. We had a really short time between flights (about 45 mins), and had to get across the other side of the terminal. But we made it and crew were helpful. Food was good and service for the kids was great.

Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them

On time, friendly staff and decent food. Would definitely recommend.

My daughter and I had a pleasant trip to Singapore. Reliable and on time.

Once again the meal served was delicious - we got chicken rice

Singapore Airlines from Mumbai was late, we were rerouted to Copenhagen and then to Los Angeles. As senior citizens, we should have been given a hotel voucher for a night and fly out the next day. I hope Singapore Airlines should give us a credit in good faith if they want us to fly with them. I doubt it, but you never know.

The flight was very late, sitting on the plane for over an hour and missed our connecting flight from Singapore to LA. As senior citizens, we were rerouted to Copenhagen and then to LA. They should not do this to senior citizens. They should have given us a hotel voucher for a night, then catch a flight to LA the next day. Singapore Airlines should grant us some kind of credit for the next trip, if they want us to fly with them. I doubt if we will ever hear from them.

They bumped us up. They overbooked the flight and we hurried to the next flight. We are a family of 5 with 13, 10 , and 6 year olds kids. Everybody was running to the next flight. We never been exhausted in our flights hust like we have experienced this week. Mismanagement in scoot and kayak.

Awesome! Was impressed with the hospitality and the thoughtful services. The cabin attendants were superb.

If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations

Usually Emirates is my go to Airline on this flight: 1) All the crew seemed very inexperienced 2) Meal service for 7 hour flight was very slow - slowest I have ever experienced. 3) ONE flight attendant in economy serviced everyone on the left aisle in 2 cabins - thats 6 passengers per row (half the row) and over 30 rows of passengers. The others were no where to be seen. Thats pouring drinks and serving trays and offering options of meal and drinks for 180 passengers. by herself. In most flights it's 2 attendants per cart servicing one section. 4) Meal was not served till 3.5 hours later for some passengers at the back. 5) As a result only one meal was served even though the menu explicitly said 2. 6) Everyone was thirsty and starving 7) There were 2 loud crashes at the back galley 8) One passenger was out cold due to the sleeping tablets he had taken. The Flight attendants in their inexperience chose to try wake him up and create a situation where passengers were panicking and the passenger finally woke up and was annoyed. 9) They chose to wake up every sleeping passenger to feed them rather than move past the sleeping passengers. Do they know how hard it is to actually sleep on a plane?

Seats are not as easy to move as you would hope in premium econo Y

When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.

Very good!! If at all, the business class chair/bed was bit small!! It’s because of older plane- as was told!

No Vegetarian options onboard, made to wait for a long time for boarding

It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.

We did not fly and our agent has been uncilling and uncooperative to help us rebook flight. We will never use Kayak ever again to book our flights, and we will let our network of friends know that using Kayak is equal to losing $$$$$.

Surprised how empty comfortable seats in economy were not offered by crew to tall passengers. Felt like courtesy hall mark of emirates is changing. We were told in order to get those seats we have to pay $210. Not the emirates I know from past travels.

The plane was very old and uncomfortable. Service was very slow!

Vegetarian food was unpalatable! Definitely need to look into this. The crew were prompt and helpful and the flight as one would want was uneventful. It was a comfortable flight, with new aircraft more legroom and seating space. Would recommend travel with Emirates to others as well.

Always liked Thai Airways but in the past they have been very expensive, not being a millionaire just yet, I will use cheaper airlines. Bangkok to London £370 11 hours 45 mins. Old plane but ok. Lovely ladies on board, very polite. Food was ok. Will always use them if the price is right.

Could have been better. I prefer Thai airlines only but it hasnt been reliable.

Service on board was excellent. Flight attendant was very helpful. I wish the website is more functional. I can't even choose seats online and had to call the customer service. During check-in at the counter in CGK, I saw a printed page about paying for the bulkhead and exit row seats, so I asked the staff at the check-in counter. I was told that the flight is full and there isn't any seats available for paid upgrade. When I boarded the plane, I saw so many bulkhead and exit row seats empty and asked the flight attendant. He allowed me to purchase the upgrades on board. It would have been nice if I could purchase the upgrades ahead of time, eg. During online check-in or bag drop at the airport. The economy seats in the A350-900 are arranged in 3-3-3 configuration. Seat width is a bit tight for me.

Overall things were very good and orderly. The food was very good but I want able to get a second drink very easily, so that could have been better for services. The seats seemed to be lacking legroom but I'm also 6'1" so I'm used to wanting more legroom but the plane seemed smaller then others when it came to legroom. My kids all enjoyed the entertainment as did I so that was perfect!

The flight attendants ignored us several times which was annoying. The sandwich thing wasn't very good but it's only an hour flight, it would have been better to have entertainment over bad food.

It was good overall. At 6 foot 1 it's hard to say anything seat on a flight is comfortable but it would be nice to have more legroom. The meals were good but would have liked to get wine much sooner.

Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.

The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.

My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight

We are satisfied with the cabin crew serviceand the quality of meals served.

The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.

Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

Do I need to repeat my complaints about my lost carry on bag?

Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.

As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

Not good. Expected a lot more as far as excellence.

I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.

Overall it was a very good experience. Boarding was efficient and well organized. The cabin crew were excellent. The meals were tasty and quite filling. The warm bread rolls were a nice touch. Seats were comfortable even if they were a little narrow. Entertainment selection was excellent.

The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.

Flight delayed 3 hours 45 minutes. Connecting flight changed. Would have missed cruise ship. Had to cancel return flight, because we couldn't just cancel flight to Nice.

Pilot made us late 45 minutes with no explanation, missed our connection, they didn’t care

The flights from EWR to Stockholm and from Copenhagen to JFK were great. Love everything from SAS

First off, numerous things were misrepresented. When we purchased the Economy Plus tickets the fare allegedly includes access to lounge. At Logan Airport where the signs points to, there is no longer SAS lounge. We were directed to Delta lounge, which is located at the other end of the terminal. When we got there, Delta reps told us that it is for SAS business class passengers only. The advertised seat selection 30 hrs prior to departure did not work online. When I called SAS, they told me that it was more than 30 hrs before our connecting flight in Copenhagen, although it was less than 30 hrs before the departure for Copenhagen. Customer service representatives would not provide any assistance. The tray table in my seat was not fully unfolding to be able to place the food tray on it. Therefore, I had to keep it on my laps.

It was a rather short flight. The meal given was a sandwich which did not look appealing at all. Unlike other European airlines, SAS did not leave the middle seat empty for the higher fare paying customers. Luckily since the flight was light, I could move to another row with no other passenger.

Passengers need to be consistently told by the stewardesses to position their seats up from recline when eating. This is not something passengers should have to request. Common courtesy...

They charge for bottles of water which is crazy period we hit turbulent weather and it's in a good job period

Good and drinks could be better. My checked baggage was damaged

The employees were very nice. I liked my bulkhead seat. The flight was delayed unfortunately. It was a smooth ride. I was prepared for a cold plane with extra clothing. I assume there is no way to make it warmer.

Got delayed, we missed our connection because of this and were stranded for hours in Los Angeles with no way to go home. Don't fly Scandinavian Airlines!!