Find cheap flights to Helsinki

HEL

Find cheap flights to Helsinki

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Helsinki Helsinki-Vantaa
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Good to know

Low season

May Best time to beat the crowds (3% less expensive on average)

High season

December Most popular time to fly (11% more expensive on average)

Average price of a return ticket

$1,599 (avg. price over the last 2 weeks)

Good deal for a return ticket

$615 or less

Top tips for finding cheap flights to Helsinki

  • Looking for cheap airfare to Helsinki? 25% of our users found return tickets to Helsinki for the following prices or less: From Hobart $880, from Canberra $1,155, from Melbourne $1,299
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Helsinki is April.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Helsinki flight deals.
  • Helsinki Airport (HEL), also known as Helsinki-Vantaa Airport, is located 17 km north of Helsinki and is Finland's main airport.
  • There are different methods of transportation to and from Helsinki Airport. You can travel by bus, train, taxi, or car. Travel time from Helsinki Airport to Helsinki Central Station is about 30min by bus, train, or taxi.
  • Helsinki Airport has two terminals—a domestic and an international terminal. Terminal 2 operates long haul flights but still handles some domestic flights. Check your boarding pass for the correct terminal.
  • If you need to drop off or pick up passengers, there is a charge of about € 2–6 (A$ 3.25-9.75) depending on the duration that your car is parked, when waiting between 10 to 60min. There is no charge if you exit within 10min.
  • Travelling with children from Helsinki Airport? Both terminals have a playroom for kids, and plenty of cafes and restaurants to keep young kids calm and occupied while waiting for a flight.
  • There are also various VIP lounges with dining services as well as baggage care, shops, currency Exchange, and other assistance for your journey.

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Top 5 airlines flying to Helsinki Helsinki-Vantaa

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,475 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Cons: "Breakfast could have been better"

Pros: "Simple check in and boarding, right on time."

Cons: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pros: "Nothing to complaint. Excellent airline nowadays"

Pros: "The crew and food was amazing, with ample entertainment selections."
Cons: "Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats."

Pros: "33" seats"
Cons: "nothing"

Pros: "The crew was organized and efficient."
Cons: "Entertainment: movie choices were limited."

Pros: "I think Japan Airlines is the best airline."

Cons: "If the flight was on time."

Cons: "Very good airline except for the fact that the staff at Narita airport."

Cons: "No additional comment"

Pros: "Wonderful crew"

Pros: "Yes."

Pros: "very good"

Pros: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Cons: "Check in and apps stuck in 80'"

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Pros: "The food the service and the staff"

Pros: "The food the service and flight was great"

Pros: "The service are great!"

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Cons: "in-flight Wifi is not working"

Pros: "Kind people, quality service. Very helpful. On time."
Cons: "Had trouble hearing instructions from flight crew since volume of the speakers was low."

Pros: "It was very good no prO lens at all:)"

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."

Pros: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Cons: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pros: "Beautifully presented and tasty Japanese food. Electronic windows."
Cons: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pros: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."

Pros: "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
Cons: "No entertainment. Still a long flight for kids."

Pros: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Cons: "Double standard"

Cons: "No AC"

Pros: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Cons: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."

Pros: "Space between the seats."
Cons: "Color of the seats."

Pros: "So cramped. Very uncomfortable flight."

Pros: "Great service."

Pros: "Awefull I did get to use my ticket"
Cons: "Japan could have helped me change my name in my reservation to match my passport"

Cons: "No smiling faces of flight attendants. Service was mediocre; food same"

Pros: "I got an upgrade!"

Cons: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."

Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."

Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."

Pros: "best airline"
Cons: "when its best there is no comment"

Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."

Pros: "Yes"
Cons: "No comments"

Pros: "Amazing crew. Very attentive to passengers and genuinely nice."

Pros: "Amazing service. Incredible comfort."
Cons: "Nothing"

Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."

Pros: "All great experience!!!"

Pros: "Perfect"

Pros: "Always on time"
Cons: "Food bad. Much better taste at the lounge in Doha"

Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."

Pros: "Tripulación muy atenta"

Pros: "Everything normal as expected on an economy class nothing special."
Cons: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Pros: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Cons: "Nothing"

Pros: "The crew was amazing"
Cons: "it would be better if the flight departure on the scheduled time"

Pros: "Discount offer"
Cons: "N/A"

Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Pros: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Pros: "The crew was super nice"
Cons: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."

Pros: "All except the food"
Cons: "The food"

Pros: "The A330, despite being an old plane, had really good recline."
Cons: "The entertainment was very outdated."

Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Pros: "Crew etc excellent"
Cons: "In flight WiFi expensive and not reliable"

Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pros: "Great staff, great comfort. Great airline!"
Cons: "The boarding system is somewhat confusing with 5 different zonings."

Pros: "Crew was exceptional. QSuite very comfortable."

Pros: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Cons: "Nice if they offered/served drinks before meals"

Pros: "The crew very good and helpful"
Cons: "The crew are well organised"

Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Pros: "Seat where comfortable and thank needed more leg space"
Cons: "Good was poor bcz going and back was same menu of choice of food."

Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"

Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pros: "They greeted us in Georgian at the gate during boarding, this was very nice."
Cons: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."

Pros: "Great service from all staff ,"
Cons: "Nothing"

Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Cons: "Nothing"

Pros: "Attention to detail. Very professional."

Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."

Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"

Cons: "Seat didnt fit to me."

Pros: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Cons: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."

Pros: "Qatae Airways is second to non as always"

Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Pros: "Very good crew"
Cons: "8 hr layover in Doha"

Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"

Pros: "All was good"

Cons: "Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now."

Pros: "The tv size, charging station, foot hammock"
Cons: "No delay,"

Pros: "Nothing really."
Cons: "I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service."

Cons: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."

Pros: "I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled."
Cons: "My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty."

Pros: "On time"
Cons: "No inflight entertainment available."

Pros: "Lovely staff and great food"
Cons: "There was no in-seat entertainment and we weren’t advised of this in advance"

Cons: "They all very much friendly staff and very helpful"

Pros: "Excellent food and service."

Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"

Cons: "Movie selection could have been better"

Pros: "Everything went well. boarding and check in."
Cons: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."

Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"

Pros: "Staff was wonderful. Food and cleanliness was good. Pilots communication was accurate and helpful."
Cons: "We were travelling with an infant. Although we had requested for crib/bassinet we didn’t get one. To add to the anxiety, we noticed that none of the bassinet seats were allocated to parents with infants. There were at least 3 families with infants and lots of children due to school holidays. But we all had to make do with our cramped seats. Maybe Qantas can plan this better. It isn’t so difficult as they usually know how many infants are travelling, in advance."

Pros: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Cons: "Smallish serves of food (dinner & light breakfast) for a long flight"

Pros: "everything was lovely"
Cons: "the outdated on flight entertainment system"

Pros: "Staff, seat (exit seet)"
Cons: "The Q streaming app has limited options and a nuisance to use. Better to have screens on back of seats as of old or at least a better selection on the streaming service."

Pros: "staff were very friendly"
Cons: "the entertainment equipment had a glitch and not function properly"

Pros: "Quick!"
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."

Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."

Pros: "The Qantas lounge in Singapore is very nice. Nothing special relative to some others like Cathay, but lots of showers and good food are the key for a stopover, and the Qantas Lounge has that. The meal options are better out of Singapore than coming in to Singapore, The "order ahead" breakfast concept, where you place your order for breakfast when you board has it pros and cons. The personal service is nice, but one needs to know almost 12 hours ahead of time what they feel like eating. Overall a positive, but for me, it's hard for me to anticipate my appetite. It was my first A380 flight (together with the Sydney - Singapore leg), and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful."
Cons: "Mostly an issue with security, two separate very long lines. The lines are marked priority and economy, but those are not adhered to. The seats in business class are not very comfortable. I feel like I had more comfortable seats 15 years ago on BA, and the world has come a long way since then. The planned upgrades are sorely needed."

Pros: "Exit row seat. Lovely aircraft and cabin crew."

Pros: "Landing"
Cons: "There was no entertainment on board. There was provision for iPads in the backs of the seat, but none provided. There were drop down TVs but the audio was not working. Had I known in advance that this would be the case, I would have been able to prepare my own device and headphones."

Cons: "This airport is disorganised and undersized for the volume of patrons passing through. Was frustrated with the poor response of Sydney airport go manage an obvious failure of their baggage handling system. No fallback procedure was activated(manual for eg) to actually progress baggsge hangling even for those with connections to make. Disappointed and embarrassed by the defensive attitudes of staff who were given no Support by mgt of either airport or airline."

Cons: "Our flight was delayed 3 hours. We were stuck on the plane 2 of the 3 hours! Terrible!"

Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."

Pros: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"

Pros: "Pleasant, clean & comfortable"
Cons: "Nothing"

Cons: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."

Pros: "They provided much more than a seat. One of us was overcome with air sickness. The flight attendants provided all the help and comfort necessary to recover from sickness. They were indeed very helpful. We are very thankful and grateful for all the care they gave us during the flight."

Pros: "Friendly and easy"
Cons: "I found the seat really uncomfortable. My back was hurting well before the end of the flight."

Cons: "The seat for leg was discomfort!"

Pros: "The flight was like floating on a cloud. Stunning crew, so efficient"

Pros: "Overall experience was decent. Food, boarding and entertainment was top notch"
Cons: "Super cramped for a long haul flight. Could barely organize myself. Could barely reach down to get a book out of my bag. Thank goodness i was sitting next to my husband because we had to be totally in each others space to be comfortable;((("

Pros: "Crew"
Cons: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"

Pros: "Staff were friendly."
Cons: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."

Pros: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Cons: "The seating was s cramped Glad the flight was only 3 hours"

Pros: "Friendly, courteous staff. Good accommodations"

Pros: "Fine, but completely unmemorable."

Cons: "747 not as pleasant or spacious as A380"

Pros: "Great service, easy flight."

Pros: "Flight ran on time Cabin staff good"
Cons: "Insufficient leg room for normal sized person Food choice poor Maybe seat backs could be fixed in place (as in the US)"

Pros: "The flight was on time. Crew was pleasant."
Cons: "The food was terrible."

Pros: "Easy to check in on the app. The Qantas crew as usual are friendly and helpful, and entertainment is pretty good."
Cons: "Unfortunately we picked the seats by the toilet, which made sleeping an issue. The space between the seats is quite cramped, very hard to get comfortable for a rest."

Pros: "it was good to escape more than 3 hrs long, tiring journey to Sydney and also lesser wait period at Sydney"

Pros: "I liked the empty seat beside me."
Cons: "No complaints, really. Wish I hadn't slept through the midnight snack. But I was able to sleep! That's a hit!"

Pros: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"

Pros: "The service and the meals and snacks- American airlines do not provide any of those things anymore, Qantas did domestically as well as on our international flight."
Cons: "Seat room on the international flight - became uncomfortable after over 17 hours and could not afford upgrade to business or 1st class."

Pros: "Great service, flight was not packed and had an exit row to myself."
Cons: "Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago."

Pros: "Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices."
Cons: "There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class."

Pros: "Love love love this airlines! I wish the US carriers were like this!"

Pros: "The food was good and the service was mostly good."
Cons: "Our cabin was very warm and seats were uncomfortable."

Pros: "Great crew, confortable seats, free complimentary internet service"
Cons: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Pros: "Amazing crew, confortable seats, great complimentary internet service"
Cons: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Pros: "Turkish got us on board although our incoming flight was delayed."
Cons: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Pros: "As above"

Pros: "All was really good"
Cons: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"

Pros: "The service"
Cons: "No entertainment. Late boarding."

Pros: "Full meal and entertainment system even for a shorthaul flight."
Cons: "Tight leg room"

Pros: "Food is really decent in economy. Good portions and variety."
Cons: "Leg room seems tight compared to other airlines."

Pros: "Vree"
Cons: "A little late"

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Food and service in business class were exceptional."
Cons: "Lie-flat seats hard as plank boards!"

Pros: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Cons: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Pros: "On time, friendly, good food"

Cons: "Trip delay"

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Entertainment options good"

Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pros: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Cons: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Cons: "The food"

Cons: "Need More premier economy seats"

Pros: "Personal Travel bag"
Cons: "Delay"

Pros: "Nothing"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pros: "Nothing Really Nothing"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Pros: "The food and quality of the flight was incredible."

Cons: "passengers with seats in the back of the plane should be boarded first."

Pros: "W2"

Cons: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Pros: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Cons: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Cons: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Cons: "I could not use my ticket I was trying to extension date but customer services terrible"

Pros: "Facilities are really nice"
Cons: "I only got one boarding pass at the check in."

Pros: "Friendly good service"
Cons: "Istanbul changing gate to get to such long walk"

Cons: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"

Pros: "Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful."

Pros: "I liked the overall plane journey."
Cons: "Flight was delayed which caused us to miss our connection flight."

Pros: "The staff, the comfort, the food, the green tea aroma scents in the restrooms. <3"
Cons: "N/A"

Pros: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Cons: "Eight hours waiting for a connecting flight at Istanbul airport."

Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Pros: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Cons: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Pros: "Crew and efficiency"
Cons: "Too hot in the plain"

Pros: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Cons: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Pros: "Excellent food Friendly staff who are willing to help"
Cons: "Nothing"

Pros: "Great service. Great food. Comfortable flight both ways"

Pros: "Arrived on time. Crew was very helpful."
Cons: "Too crowded Airport."

Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"

Pros: "I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son."
Cons: "Please see answer above. The aircraft should have been maintained."

Pros: "Brand new A321 Neo"
Cons: "Couldn't find a way to recline seat"

Pros: "Left early, arrived early."
Cons: "Get rid of M&S and go back to including a G&T with the ticket."

Cons: "Bathroom faucet awful. Seats in premium economy not comfortable."

Pros: "Crew good, food okish."
Cons: "Entertainment system below average. Disembarkment was poorly handled and resulted in big delays."

Pros: "Delicious inflight meal and outstanding service!"
Cons: "Please keep up the same standards"

Pros: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Pros: "Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing."
Cons: "More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair."

Pros: "not much"
Cons: "Equipment change from A350 to very old 777. Long delay."

Cons: "WiFi"

Cons: "Honestly nothing needed improvement/ it was a really good experience!"

Pros: "Seats and crew great boarding was a nightmare"
Cons: "Better boarding patrol"

Cons: "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"

Pros: "My flight with Qantas was late and I missed the flight, they refused to move me to a later flight even though I had a paid ticket!"

Pros: "Na"
Cons: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."

Pros: "Na"
Cons: "Kayak.com overwrote the passenger name with an incorrect name. Neither Kayak.com or lastminute.com could correct this which resulted in me losing approx. £600 and taking the issue to the small claims court."

Cons: "It was good"

Cons: "They could have offer tea or coffee for the breakfast"

Pros: "NA"
Cons: "Free food"

Cons: "The food service was terrible I was in row 20 and they ran out of all sandwiches and coffee!!!!! I thought flying BACK would be superior to EasyJet who I normally fly with but quite frankly your service is not nearly as good"

Cons: "Update passengers as and when possible. Was left in the dark about many things."

Pros: "On time, standard flight for BA no frills airline."
Cons: "Not the best organised inflight service,"

Pros: "Polite crew"
Cons: "The food, inflight entertainment. Our flight was delayed by over an hour."

Pros: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"

Pros: "Good service, good flight, all on time."
Cons: "Nothing"

Pros: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Pros: "The crew was enthusiastic"
Cons: "No m&s sandwiches on board, half filled tea cups (even when asking for no milk)"

Pros: "Pilot was informing us about the reason for slight delay. Can not comment on food or entertainment ."
Cons: "British Airways introduced boarding by groups Inspite of my plea for my husband who recently undergone heart surgery he had to stand and queu until our group number was allowed to enter the plane. We have been told very firmly by taciturn lady at Fumicino Rome that this are new rules nad they are to be obeyed! compassion is not forte in our experience of British Airways."

Cons: "Missed Connection due to late Arrival at Heathrow from BOS, causing us to miss connection to MXP. then took a flight to LIN. Problem, was rental car was near MXP. It cost $129.70 for taxi , but have only been reimbursed $64.26 even though told at the counter that we would be reimbursed in full."

Pros: "Staff were lovely."
Cons: "Old plane with an ancient entertainment system, generally cramped and uncomfortable. Paid for a specific seat but was given a different one."

Pros: "Arrived early"
Cons: "Arrived pm from manchester stayed in hotel at heathrow to fly out following day to Basel at 8am. BA would not check bag all way through. Seems they only do this at Gatwick. Poor service from Heathrow/BA"

Pros: "Easy trip to Helsinki."
Cons: "Food & drink sales by M&S was unusual. Even water at a price"

Pros: "Friendly FA, good entertainment options."
Cons: "The seat density BA has put on the 787 is ridiculous for a long haul flight. Impossible for a grown adult to get comfortable with the narrow seat pitch on this aircraft."

Pros: "Couldn’t check my bag through to another BA flight"

Pros: "It was a peaceful flight"
Cons: "BA just don't get holiday travel. They are hopeless at boarding a plane efficiently, the crew appear uncomfortable with charging for food and drinks, etc. BA compares v badly to Easyjet, Ryanair and Norwegian for efficiency and focus when dealing with holiday makers"

Pros: "Great crew. Comfortable."
Cons: "Business class seat configuration remains a problem. Meal service changes means no acknowledgment of frequent fliers with status. Meals assigned in row order so no choices left if you sit at back of business class. If your loyalty is not recognised why be loyal to BA????"

Pros: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Cons: "Everything was for sale"

Pros: "New 787-900 went in service last month"

Pros: "Short flight so no food"
Cons: "All good"

Pros: "Crew were helpful, polite"
Cons: "Flight was late boarding and departing Not particularly comfortable seats No free drink"

Cons: "always late"

Cons: "Waiting 6 hrs"

Cons: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Pros: "Check in too long for drop off bag otherwise quick boarding, flight early and bagage delivered very quickly"

Pros: "Plenty of leg room"
Cons: "The plane was way too hot"

Pros: "Comfortable seats, good selection of food/drinks from the menu and courteous staff"
Cons: "NA"

Cons: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."

Cons: "Sitting on the tarmac for to long...."

Pros: "Comfortable wear in business cabin"
Cons: "Food poor. Service mediocre. Fails to compete with middle eastern competitors"

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