Flights to Lisbon (LIS)

Pros: great crew and comfortable flight.

Cons: sceens in the plane to show map and direction of travel

Cons: Flight cancelled

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Cons: If I knew how to recline my seat earlier. I did try several times

Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.

Pros: The entertainment was excellent, the seats very confortable

Cons: Some of the crew members where “to green”, perhaps a bit more of experience is needed.

Pros: Everything

Cons: WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)

Pros: Entertainment and boarding

Cons: Food

Pros: Crew was very attentive especially effective helping a mother with a spoilt screaming child!

Cons: The food was very mediocre!

Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Pros: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Cons: No downsides at all

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: the crew was nice

Cons: Seat confort on long flights, leg rooms,

Pros: Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights.

Cons: The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult.

Pros: Crew was helpful, food was good

Cons: Seating could have been better

Pros: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Cons: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Pros: Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price.

Pros: Lovely crew, very helpful

Cons: N/A

Pros: Seating is tight. The crew was great !

Cons: As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.

Cons: Lost all our bags so couldn’t ski

Pros: quick/efficient boarding - good staff - good food - easy flight !

Cons: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Pros: Crew were great, food, entertainment, seat and everything else was great as well.

Pros: Seating is tight. The crew was great !

Cons: As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.

Pros: My seat at the window was great and the staff really friendly and courteous!

Pros: Seat space a bit tight . I should have upgraded to more leg room . Next time!

Pros: much better than average food

Cons: shorter length flight but maybe little can be done,

Pros: The food and crew were great

Cons: Older plane the tv panels were faded

Cons: Delay at landing

Pros: Great

Cons: Everything thing is fine

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: On time and friendly crew

Cons: Boarding needs improvement

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Pros: Hi enjoy the trip

Cons: No complaints

Pros: I liked the window seat.

Cons: They didn’t talk much about the landing card.

Pros: The fact that we were offered an additional round of water and the friendliness of the crew.