|Avg. flight duration||9h 38m|
|Flights arrive in||Tokyo|
|Flights depart from||Sydney Kingsford Smith|
|Airlines||AirAsia X, Jetstar, Malaysia Airlines, XiamenAir, Scoot, Air China, Qantas Airways, Japan Airlines, China Airlines, Vietnam Airlines, Philippine Airlines, China Eastern, Fiji Airways, Cathay Pacific, Cebu Pacific, Singapore Airlines, ANA, Garuda Indonesia, Asiana Airlines|
Pros: Pleasant attitude of crew.
Pros: Flatbed services
Pros: Fast boarding ND excellent service
Cons: Very limited moving space
Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.
Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.
Pros: crew are so helpful
Cons: hard seat...no cushion...air temp very cold and no free blanket.
Pros: Crew wasn’t that polite.
Cons: Anything extra
Pros: Seat was comfortable.
Cons: It's like traveling on Spirit in the USA...you have to pay for everything
Pros: The seating was comfortable
Pros: The flight was on time.
Cons: I just don't like Jetstar. An airline of pick pockets, and crooks. You're best to only bring your toothbrush, and nothing else.
Pros: Having 2 seats to ourselves
Cons: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr
Pros: cabin crew very friendly and professional
Cons: Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar
Cons: No seat back entertainment. Very old plane.
Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.
Pros: crew provided attentive and excellent service. Good food and beverage.
Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.
Cons: I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!
Pros: The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all.
Cons: They require us to get the luggage and check in again tomorrow.
Pros: This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese.
Cons: Really, no complaints. More entertainment choices would be appreciated however is not my priority.
Cons: The flights got delayed. One of the flights got delayed without a notice in advance.
Cons: Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.
Pros: On Time No Frills.Overall Good
Pros: comfortable seat
Cons: No TV on plane
Pros: Crew were kindly
Cons: Seats can be more comfortable
Cons: Journey / organisation
Pros: on time and departed early
Cons: none. is budget airline
Pros: Great price and reasonable to good service for a family on a budget, this worked well.
Cons: Both flights had delays based on weather, and it seemed the communication around it could have been better.
Cons: All old movies, no charging ports for economy class, and the flight attendants weren’t the nicest I’ve encountered.
Cons: User totally different airline than air China The seats are far too small for Western people
Pros: Everything smooth and comfortable
Cons: The in flight entertainment system was very limited and of no interest
Pros: This flight had significantly less turbulence than my flight to Melbourne
Cons: The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order.
Pros: The onboard crew was very nice and attentive.
Cons: Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so.
Pros: Quantas Entertainment app was great!
Cons: Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs.
Pros: Everything was fantastic!
Pros: The crew were friendly and very helpful. Good choice of movies, tv shows, podcasts and music.
Cons: When the person in front put his seat back there was no room at all for me. He had it back for the whole 12 hour flight except when the staff asked him to put it up for service.
Pros: was not able to board and was checked in 4 hours in advance
Cons: Be able to select seats online within 24hours of flight for free
Pros: Spacious leg room
Cons: Toilets can be cleaner . And food could be tastier with 2 choices .
Pros: crew was professional, attentive and polite
Cons: The food and drinks were sub-par
Pros: The flight TPE - HAN was fine. The flight SFO-TPE was OK. The seat in premium economy did not recline properly. Service seemed to disappear for several hours during the flight. I am not as excited about using premium economy for my return. The seats in economy look very narrow.
Cons: Answered above. The seats looked bigger and better but the equipment looks tired.
Cons: Next time I have to check in on line before going back.because there was a long line up.
Pros: Love China air. Comfortable. Lots of movies. Food okay
Cons: I didn’t know My stop over would be more than 8 hours between flights Very disappointed. I don’t think will use your services again
Pros: The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US.
Cons: Seating can always be made more comfortable.
Pros: Boarding by rows - great!
Pros: Boarding was quick and Flight was Smooth
Cons: Food basic,Crew not so friendly.Flight left 15 minutes late.
Pros: Onboarding went well and bagage was out fast in Nha Prang
Cons: Seats at Vietnam Airlines are hard and old. Do not sit well so would not take a long flight with them despite that the crew is very professional.
Pros: boarding time is on time dinner have 2 choices
Cons: minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor
Pros: The system cancelled my ticket & need to buy a new ticket
Cons: Non action from airline & IRRESPONSIBLE replies from customer service
Cons: I am Filipino and would really love to support this airline, but I can’t help it; the airline really needs to get it together. This is the second and the last time I’ll be flying with this airline internationally.
Pros: Always great service on pal flights
Pros: delayed flight
Pros: Friendly crew
Cons: Not sure what that sandwich was supposed to be... but it was not good.. some kind of pseudo-Spam.
Pros: Good food.
Cons: The lost my luggage from Manila to Bangkok. I had to travel on to Phuket without my luggage for 4 days. It was mind over matter to get to speak to anyone. I called 3 to 4 times a day to get my luggage. What a nightmare. I had to by extra clothes to survive. Nothing like flying 15.5 hrs, 5 hrs.
Pros: Wonderful seat in first class. Good crew. On time departure and early arrival.
Cons: The food was skimpy and not interesting.
Pros: It was a better experience (no screen that turns off and on by itself, no lopsided tray table) than my outbound flights, so kudos for that. The crew was very pleasant.
Cons: Food/snacks. I know people usually complain about airplane food, but I am not a picky eater and usually eat whatever is provided. I ended up picking at what was served. Perhaps I’m just not used to the selection since I usually fly American planes.
Pros: Business was very comfortable
Pros: The frights were pretty comfortable. They provided drinks and food in proper time. Crews were very nice.
Cons: I wanted to gave 5 star if only some of my personal items weren’t missing from checked in luggage.
Pros: Crew was friendly. Plane was nice. Food was good.
Cons: No information around delayed flight. There were 4 delays..
Pros: Efficient crew and boarding.
Cons: Hard to see movies overhead due to brightness of cabin.
Pros: Good price but not too good services
Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger
Pros: Food was very tasty. In-flight movies were up to date and very good.
Cons: Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day.
Pros: Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual
Pros: The crew was very friendly and did their jobs well
Cons: What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book.
Pros: My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class
Cons: not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time
Pros: Crew was amazing and diligent !
Cons: Food could have been better with some more options available onboard!
Pros: Food& Beverage :)
Pros: Nothing much. The flight crew were ok.
Cons: Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun.
Pros: Seat was ok but could not sit with my husband
Cons: Check in queue at Bangkok Airport was very long nd took ages
Pros: Boarding was quick and flight was on time.
Cons: No in flight entertainment, but you get what you pay for.
Cons: Because of the weather delay, I made it by the skin of my teeth to my next flight. It was quite stressful waiting for my baggage to come out so I could re-check in to my next destination.
Pros: Efficient boarding
Cons: Satisfied service friendly staff overall satisfied.
Cons: Cramped seats, no leg room, horrible food, stupid COLD snack!
Cons: Seat space could be wider for working
Cons: We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there
Pros: The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know.
Cons: It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me.
Pros: Crews were great. They worked fast and helpful.
Pros: The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service
Cons: Seats are cramped and small
Pros: Great customer service and very kind staff!
Pros: Helpful crew staff who assisted arranging our next connection flight.
Cons: Food quality can be improved.
Pros: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.
Cons: There is nothing not to like.
Pros: Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!
Cons: Nothing to dislike.
Pros: Food and beverage service
Cons: 45 minutes delayed when departing
Pros: Amazing in business class
Pros: The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA).
Cons: Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up.
Pros: Then crew and in flight service were excellent.
Cons: Rude flight attendant. Disgusting!
Pros: Everything but the seat cushion
Cons: Better cushion on the seat
Pros: They are accommodating and respectful
Cons: Fair enough
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.