Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Tokyo Haneda
ANA, Air New Zealand and Japan Airlines have all waived their change and cancellation fees on flights from Sydney Kingsford Smith to Tokyo Haneda. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights from Sydney Kingsford Smith to Tokyo Haneda.
Most visitors from Sydney will not be allowed to enter Tokyo Haneda.
Visitors from permitted countries will not be permitted to enter if they have been in a banned country in the last 14 days. All foreign nationals without a re-entry permit will need to apply for a visa.
Restriction do not apply to Japanese nationals, holders of permanent or long-term residency permits with a re-entry permit or re-entry confirmation letter, spouses or children of Japanese citizens or permanent residents, direct relatives of Japanese nationals.
For more details visit the Japan Ministry of Foreign Affairs.
Read more about travel restrictions for Tokyo Haneda
Visitors from Sydney will need to quarantine for 14 days upon entering Tokyo Haneda.
Visitors from Sydney must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Tokyo Haneda.
Written Pledge Form
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
The average direct flight takes 9h 35m, covering a distance of 7817 km.
There are 31 (direct) flights between Sydney and Tokyo Haneda per week, averaging 4 per day.
In the past 3 days, the cheapest one-way tickets were found on Singapore Airlines ($670) and Multiple Airlines ($783), and the lowest round-trip tickets have been found on ANA ($926) and Qantas Airways ($1,068).
ANA flies 12 times weekly (Tuesday, Thursday, Friday, Saturday, Sunday), Air New Zealand flies 12 times weekly (Tuesday, Thursday, Friday, Saturday, Sunday), Japan Airlines flies 5 times weekly (Tuesday, Thursday, Saturday).
For Sydney to Tokyo Haneda, Friday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Tokyo Haneda back to Sydney, the best deals are generally found on Monday, with Saturday being the most expensive.
There are some direct flights available for this route. Qantas and ANA are airlines that provide direct flights from Sydney Kingsford Smith to Tokyo Haneda. Airlines that provide flights with only one stop on this route include Cathay Pacific and China Southern.
If you are prepared to purchase a day pass for roughly A$ 65, you will be able to access the airport lounge for economy-class travellers. This standard day pass will only allow you a single entry to the airport lounge.
You will be able to find childcare rooms near bathroom facilities within the airport. You can also take advantage of free stroller use in departure areas of the airport.
You can contact the airport staff from the terminal area of the airport and the airport staff will bring a wheelchair to you if you are in need of additional assistance.
There are mostly local cuisine eateries located in Tokyo Haneda. Restaurants such as Takafuku, Katsusen, and Hyakuzen are eateries that can be found in the airport. You can also find a McDonald’s in Terminal 1.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sydney to Tokyo Haneda.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tokyo Haneda from Sydney is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Tokyo Haneda with an airline and back to Sydney with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tokyo Haneda from Sydney up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The experience was really good. I’ll be using JAL again."
Cons: "Keep doing a good job."
Pros: "Boarding very efficient."
Cons: "Boarding in New York could have been better organized"
Cons: "I am satisfied with AA overall."
Pros: "Lots of Leg room"
Pros: "The crew members polite and nice."
Cons: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Pros: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Cons: "Air on the plane was stuffy"
Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Pros: "Service was excellent. Premium economy seats well worth the few extra $$."
Pros: "Smooth ride"
Pros: "Everything ! Makes me what to travel to Japan more."
Cons: "I loved it"
Pros: "Overall is good :)"
Cons: "Everything. I will fly out from Narita from this point forward."
Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."
Pros: "Good service. Flight went off without a problem."
Pros: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
Pros: "Rebooked me because I went to wrong airport — thanks"
Cons: "The business meal was just okay this time. Not as good as before."
Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Pros: "Very helpful and polite"
Cons: "I got a sore but comes the seat was not very padded"
Pros: "Friendly diligent staff"
Cons: "No announcement to acknowledge the bumpy ride"
Cons: "No AC"
Pros: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Pros: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Cons: "Can’t think of any thing"
Pros: "Excellent service, excellent seats and comfort . Good food"
Pros: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Pros: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Cons: "Can't really say anything bad! It was great!"
Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."
Pros: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"
Cons: "more movie options!"
Pros: "Awesome experience, nothing like any other. Will fly again."
Pros: "JAL doesn't disappoint!"
Pros: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Pros: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Cons: "No food offered, not even a biscuit, only very basic drink selection."
Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Pros: "All was fine"
Pros: "The airplane and all crevices"
Pros: "Friendly staff"
Cons: "only drink provided but no snack"
Pros: "Service and polite staff."
Cons: "Not much space between the seats for my long legs."
Pros: "Comfort seat, decent food, polite service"
Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Pros: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Cons: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
Cons: "Free Wi-Fi would be nice"
Cons: "too little legroom seating is designed shorter legged Japanese"
Pros: "The service, food, entertainment, everything was perfect. Thanks so much"
Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"
Pros: "crewe were excellent"
Cons: "nothing !"
Pros: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Cons: "The space is really tiny. The screen also tiny."
Pros: "Well maintained plane, nice staff and over very comfortable."
Cons: "The wifi worked only 1 hr of the 3 hrs I bought"
Cons: "the seats are not reclined, not comfortable at all"
Cons: "My experience overall is fantastic"
Pros: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Cons: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Pros: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Pros: "Staff was great and both the terminals and onboard"
Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Pros: "It was alright."
Cons: "Prepare to wake up with neck pain."
Pros: "Very polite staff"
Cons: "The curry made me sick and the movies were outdated."
Pros: "Staff are super kind."
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Cons: "Everything perfect for me!"
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Pros: "Great service"
Cons: "Interior show signs of aging"
Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Pros: "Very nice plane, enough room, didn't feel cramped"
Cons: "Had to switch gates 2 times"
Pros: "Seat was good and slept like a baby"
Cons: "Nothing really, slept the whole way"
Pros: "Almost everything was good"
Cons: "Check in was complicated."
Pros: "Most of all are good."
Cons: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
Pros: "Great customer service and very kind staff!"
Pros: "5 stars all around 5 stars around"
Pros: "Efficient, courteous crews,"
Cons: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Cons: "Food was a bit salty. Bread was so cold."
Cons: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Pros: "leg room!"
Cons: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Pros: "Ana is the best"
Pros: "I love ANA airlines ❤"
Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Pros: "Nice new plane"
Cons: "Delayed boarding"
Pros: "The crew"
Cons: "No food available only drinks"
Pros: "On time, comfort, good food, good deal"
Pros: "Staff are very attentive and helpful; the entertainment system is top class"
Cons: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
Pros: "everything was so smooth!!"
Cons: "entertainment : wish there were more japanese comedies!!"
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Pros: "It was clean and nice"
Cons: "Not enough English movies/tv shows"
Cons: "I waited 20 minutes for my baggage to return"
Cons: "The seats were uncomfortable to sleep in."
Pros: "nice sevice"
Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"
Pros: "Super good crew."
Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"
Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Pros: "Crew, food, time all great."
Cons: "WiFi did not work. Flight data unavailable."
Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"
Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Cons: "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."
Pros: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Cons: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Cons: "Very tight space"
Pros: "Service was great on both sectors"
Cons: "Premium economy seat is still not comfortable enough in comparison with economy."
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"
Pros: "Punctual flight with friendly crew."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Pros: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Cons: "Some staff not courteous which surprised me"
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Pros: "I like everything about Singapore airline service."
Pros: "Staff worked very hard and were very helpful."
Cons: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Cons: "Expected to have more indian movie choices."
Pros: "Liked the service"
Cons: "Nothing special."
Pros: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Cons: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Cons: "The cabin was quite warm"
Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Pros: "Prem econ very good. Crew very friendly."
Pros: "Food was delicious!"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Pros: "Friendly, attentive crew. Clean plane."
Cons: "Cramp set space. Lack of movie choices, not all had closed caption."
Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."
Pros: "The crew is friendly and helpful"
Cons: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Pros: "Main Entree hot"
Cons: "Cold bread; dessert similar sweetened gak"
Pros: "Very nice crew."
Cons: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "No fuss flight but lacking that something extra"
Pros: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Pros: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Cons: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Pros: "Seating space was very good. Meals terrific"
Pros: "crew was efficient and friendly"
Pros: "Flight attendant service is spot on, quick and most of all, very friendly!!"
Cons: "As for this particular flight, I wished they offered a premium economy class. It’s like your either rich or poor...economy or business class. To upgrade on this flight was $1850 each leg!!"
Pros: "Crew was great"
Pros: "The crew was the best I've ever seen! Went above and beyond to make our baby comfortable."
Cons: "Nothing, it was do thoughtful!"
Pros: "comfortable flight"
Cons: "TV options and headphones"
Pros: "Great service from the crew!"
Cons: "The entertainment, and to a lesser degree, the food"
Pros: "The lounge"
Cons: "It is no total flight old plane."
Cons: "The aircon was not cold enough"
Pros: "Have kit to listen"
Cons: "Kit to use the tv"
Pros: "Thai airways is always good, they are always one of our carriers of choice"
Cons: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
Cons: "More options for music and movies."
Pros: "Good food. Thoughtful crew"
Cons: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Pros: "Yes crew was very hosptile."
Cons: "The TV on seat 55A was really hard to see and brightness would keep reverting back to low. Entertainment systems need to be freshened up."
Pros: "The flight was comfortable, staff was friendly, and food and snacks were abundant. Loved the variety of cocktails served even in economy class, they served champagne in flute glasses."
Cons: "The screens had pretty bad resolution"
Pros: "The made it easy to travel with a young child"
Pros: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Cons: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
Pros: "Flight was full, but generous seat pitch and efficient crew made the difference!"
Pros: "Courteous and professional stadd"
Cons: "Some hurry up but not overly so"
Pros: "The flight was smooth and quick. The meals were delicious too"
Cons: "Long time getting through Frankfurt airport security"
Pros: "Entertainment, general comfort"
Cons: "Crew was not very attentive"
Pros: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Cons: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
Cons: "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
Pros: "Service was great, food options were good. I have no complaints."
Cons: "I have not complaints about this trip."
Pros: "Very efficient and attentive service . On time departure and arrival."
Cons: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
Pros: "The crew was very kind and the service lways with a smile. The toilts clean."
Cons: "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."
Pros: "Everything was ok"
Pros: "Although it’s a short one hour flight, a light snack was served."
Cons: "No announcement for boarding, people just line up to be boarded."
Pros: "on flight entertainment made the long flight easier to deal with"
Cons: "nothing everything was perfect"
Pros: "The Cabin Crew were very attentive & nice. Great customer service."
Cons: "It’s time for the 747 to retire. It looked tired and worn."
Pros: "Punctual and efficient flight"
Cons: "Food was poor and staff were not at all friendly"
Cons: "Late ,always late leaving and Landing"
Pros: "Thai airway always tries to give good service."
Cons: "The flight was delayed 1 hour an 15 min. due to mechanical problem"
Pros: "Flight was fine. Good entertainment. Skychat nice add on"
Cons: "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."
Pros: "The staff were great but couldn't rectify the entertainment."
Cons: "No entertainment as the movie wouldn't play or watch anything else."
Cons: "No wifi"
Pros: "Its a very good flight with good service and hospitality"
Cons: "I find the selection of movies and songs quite limited."
Cons: "The plane was dirty. There were stains everywhere."
Pros: "Firstly, I do really appreciate that I had great deal from Kayak and Thai airways. Flights was awesome."
Pros: "great service"
Cons: "Tight seat space."
Pros: "did not really like anything very much unfortunately"
Cons: "the plane was old, it had no windows on the right hand side in business class, the food in business class was terrible and the service was not warm or hospitable. they only gave me one glass of wine with my dinner and did not ask if i wanted a refill."
Pros: "It was only a short flight, but Thai Airways provided full service."
Cons: "Nothing too much"
Pros: "I love the Japanese style food as well."
Pros: "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
Pros: "Mostly i like the food, boarding, take off & landing are smooth. The cabin crew are so friendly & helpful. I love Thai Airways."
Pros: "747, beautiful people and views"
Pros: "First class airline"
Cons: "decor inside plane looked a little dated"
Pros: "Forgot my tablet in the pocket of my seat on my flight from Bangkok to Kathmandu and didn't notice until I was packing to return 5 days later. When I checked in to return to Bangkok, they had me flagged in the system for a lost item. Not only did they have my tablet but everyone from the airline staff to airport security knew about the incident and was happy to get my tablet back to me."
Pros: "Courteous staff at the counter and aboard."
Pros: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
Cons: "It was a night flight but I wish water was served often."
Cons: "Have a choice of both sweet & savoury snacks onboard."
Cons: "Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude"
Cons: "very cramped"
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("
Pros: "Normal standard for that kind of trip"
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "Flight was nearly an hour late leaving."
Cons: "Flight was late departing."
Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"
Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Pros: "As before great assist with wheel-chair support"
Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"
Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."
Pros: "Friendly Crew"
Cons: "The 3 Hour Delay in Sydney!!!"
Pros: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Cons: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."
Pros: "Not much"
Cons: "Delayed no information"
Pros: "Great at all."
Pros: "I watched heaps of movies and programs."
Pros: "Staff was very accommodating"
Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."
Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."
Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"
Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."
Pros: "Snack and Qantas Entertainment app"
Pros: "Everything on time."
Cons: "Average airline compared to Singapore & MZ airlines"
Pros: "Close to two hours delay leaving Australia"
Cons: "I was surprised that we were flying a different carrier than Emirates"
Pros: "The food and service were excellent!"
Pros: "On time dep and arr."
Cons: "Nothing specific."
Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."
Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"
Pros: "Helpful staff, good vegetarian foods"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."
Pros: "on time"
Cons: "very rough ride"
Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."
Pros: "Friendly service"
Pros: "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."
Pros: "I liked that they accommodated my dietary restrictions"
Cons: "I didn't like the seating. It was really cramped"
Pros: "It seemed that being in seat 33, the crew kept forgetting to come back and get our rubbish. It seemed when they collected the rubbish, they were full at seat 32 row, come back and start at seat 34"
Cons: "My gates changed at Sydney abruptly and some of the ones checking flights through at gate 1c were rude as the Tv screens said my flight was boarding when it wasnt."
Pros: "The special meals for my son and daughter were amazing!"
Pros: "The crew were exceptionally pleasant and accommodating. From beginning to end the journey was seamless and smooth."
Cons: "can't think of anything that needs addressing"
Pros: "Seats comfortable and seats good and staff friendly"
Cons: "Nil entertainment if you didn't have an iPad or downloaded the entertainment app which you would expect more in business class."
Airlines flying from Sydney to Tokyo Haneda have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Tokyo Haneda
Masks required on board, masks provided on flights from Sydney to Tokyo Haneda
Social distancing seating
Middle seats unavailable to book on flights from Sydney to Tokyo Haneda
Testing for antibodies, testing for symptoms for flights from Sydney to Tokyo Haneda
Waiving of change fees. Search flexible flights from Sydney to Tokyo Haneda