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(Return)
Airports
Origin
Brisbane
$754
only
$754
Perth
$642
only
$642
Melbourne
$625
only
$625
Sydney
$812
only
$812
Destination
Tokyo
$625
only
$625
Fri, 17 Nov
MEL
HND
27h 15m
Mon, 27 Nov
HND
MEL
18h 05m
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2802 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
IAD
PEK
Excellent 8.0

Food

PEK
BKK
Mediocre 2.3

See above. Also stewardesses gave free rein to travel agent passengers, everyone else was instructed "sit down" while these travel agents roamed the aisles before boarding and were not told one thing. It seemed the stewardesses were afraid of them and this was a strange unfair favoritism.

PEK
EWR
Excellent 8.6

crew were nice and attentive

Food was pretty bland Not very many films in english

FRA
PEK
Mediocre 2.0

They have no refund policy. I needed to change my flight date, but did not have a firm date in mind. Air China does not allow this. This is very unusual in my experience. And I fly a lot. Cheap bastards.

PEK
LAX
Excellent 8.0

Crew was friendly and helpful.

Plane was dirty. Area around sink looked like it hadn't been cleaned in some time.

Thu, 18 Jan
PER
HND
28h 40m
Mon, 29 Jan
HND
PER
16h 55m
Trip: 12 days
Overall 5.8 OK
Based on 196 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

Wed, 7 Mar
MEL
HND
16h 20m
Mon, 30 Apr
HND
MEL
16h 00m
Trip: 54 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3199 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.6
PNH
CAN
OK 5.3

Out of Phnom Penh, the roll was good, but then Cambodia is famed for its French bakeries. The fruit included fresh dragonfruit, a favorite. The rest was really rather disgusting.

Crowded flight - very cramped seating. No bench, stool, or anyplace to sit in the smoking room at Guangzhou, but they did seem to have air extractors or something because other airports (e.g. Doha) are totally dreadful. No jetway to deplane, and stairs are a bit of a problem for me. Staff oblivious! Another passenger helped me down the stairs.

CAN
SFO
Excellent 10.0

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

CAN
DEL
Mediocre 2.0

Bad service..missed connection..Missed our connection..

CAN
NGB
Good 6.6

The flight CZ3517 was delayed by more than 2 hours.

ICN
CAN
Excellent 10.0

Everything was great.

Wed, 21 Feb
MEL
HND
24h 00m
Thu, 1 Mar
HND
MEL
24h 30m
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 968 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
BKK
DPS
Good 6.0

Mobility service help. Ground staff service with a smile

LHR
BKK
Excellent 8.3

Attentive service, great food, smooth flight

Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping

SIN
BKK
Excellent 10.0

Awesome flight with great deal from kayak and thai airways. Overall service was awesome and will definately try again

DPS
BKK
Excellent 10.0

The seats, entertainment and food.

BKK
NRT
Excellent 8.6

On time, friendly staff

Sat, 4 Nov
SYD
HND
28h 40m
Sun, 5 Nov
HND
SYD
15h 25m
Trip: 2 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3045 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
CRK
HKG
Excellent 10.0

My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service

The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking

MNL
HKG
Excellent 10.0

The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful

None

HKG
EWR
Excellent 10.0

Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt

None

SFO
HKG
OK 4.0

Crew behaviour

Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie

HKG
SFO
OK 4.0

Boarding

Food was worse no snacks at all

Mon, 5 Feb
MEL
HND
22h 10m
Tue, 20 Feb
HND
MEL
20h 55m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1816 reviews
Boarding
8.2
Comfort
7.9
Crew
8.4
Entertainment
7.4
Food
7.2
MEL
LAX
OK 5.3

Breakfast mushrooms were good.

No butter for breakfast roll.

MEL
LAX
Excellent 10.0

Service, entertainment, efficient cost. Direct flights from LAX to Melbourne.

SYD
CNS
Good 6.0

I missed the connection in Sydney to get to Cairns… So, still waiting to board the last leg of the flight. The airport in Sydney was really busy and it just took a while to go through customs, and baggage claims etc..

CNS
BNE
OK 5.0

Courteous, friendly staff.

SYD
BNE
Mediocre 2.0

Comfortable seat

Lack of communication - flights to and from Brisbane to Sydney 2/3 hours late in departure.

Thu, 1 Feb
SYD
HND
15h 05m
Thu, 22 Feb
HND
SYD
24h 10m
Trip: 22 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 2476 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.2
JFK
ICN
Good 7.3

Overall smooth flight and pleasant staff

Seats weren't totally clean

HAN
ICN
Good 6.6

My seat reclined more than usual

Their website that said that we could pay to use their lounge but when got to the lounge , I couldn't and had a 10 hr layover when I expected to be able to use it

ICN
JFK
Good 7.3

Very unorganized boarding process.

ICN
HAN
Excellent 10.0

Nice attendants

No english subtitles

ICN
SYD
Excellent 10.0

After flight. No jet lag always a problem for me.

All was good

Tue, 14 Nov
SYD
HND
15h 50m
Fri, 1 Dec
HND
SYD
26h 55m
Trip: 18 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3188 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.6
DPS
ICN
Excellent 9.6

I enjoy flying Korean Air. I get great deals with great service and accommodation.

It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours.

ICN
PRG
Excellent 8.3

I would like to have a vegetarion menu option

IAH
ICN
Excellent 10.0

Everyone is so helpful and when I have questions anyone is ready to answer.

ICN
BKK
Excellent 9.0

Great staff

SGN
ICN
Mediocre 2.0

I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again

Everything!!

Mon, 4 Dec
SYD
HND
25h 50m
Fri, 8 Dec
HND
SYD
18h 40m
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 665 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
SGN
HKG
Excellent 8.0

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

SGN
TPE
OK 4.6

Being stuck in a middle seat and not being served enough water. Attendants not very friendly

PQC
SGN
Excellent 10.0

Food served inflight was excellent, new airplane, and comfortable legroom

LPQ
HAN
Excellent 8.0

Good weather and a quick smooth flight

They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane.

SGN
BKK
Excellent 10.0

service was great

Plane is a bit old

Wed, 22 Nov
MEL
HND
21h 55m
Wed, 29 Nov
HND
MEL
30h 25m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2802 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
PEK
LAX
Excellent 8.0

Crew was friendly and helpful.

Plane was dirty. Area around sink looked like it hadn't been cleaned in some time.

IAD
PEK
Excellent 8.0

Food

IAD
PEK
OK 4.6

Fare was low.

They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash.

FRA
PEK
Mediocre 2.0

They have no refund policy. I needed to change my flight date, but did not have a firm date in mind. Air China does not allow this. This is very unusual in my experience. And I fly a lot. Cheap bastards.

LAX
PEK
Excellent 10.0

Excellent service.... clean aeroplane... good food and great staff...

Sat, 13 Jan
PER
HND
28h 40m
Sat, 20 Jan
HND
PER
30h 50m
Trip: 8 days
Overall 5.8 OK
Based on 196 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
TPE
KUL
OK 5.3

Cheap

Very narrow seat No free water You pay what you get...

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

Wed, 1 Nov
MEL
HND
18h 35m
Mon, 13 Nov
HND
MEL
23h 15m
Trip: 13 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2802 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
WEH
PEK
Good 6.0

My TV was not working. I was asking to change to last sit, The flight attendant told me, that sit is for them. However later after, I saw a couple was sitting over there. The couple were not working stuff.

IAD
PEK
Excellent 8.0

Food

FRA
PEK
Mediocre 2.0

They have no refund policy. I needed to change my flight date, but did not have a firm date in mind. Air China does not allow this. This is very unusual in my experience. And I fly a lot. Cheap bastards.

PEK
LAX
Excellent 8.0

Crew was friendly and helpful.

Plane was dirty. Area around sink looked like it hadn't been cleaned in some time.

NGO
PEK
OK 5.3

Flight attendants are quite nice.

1) The lock from the bag was cut off on the first leg. 2) Coming back, they lost my luggage - instead of Nagoya, Japan, they sent it to Cambodia! It's 5 days already of waiting for my bag, and I don't know what is to expect of its content. 3) They have a strange rule not to serve wine with other drinks - only after or during the meal.

Thu, 9 Nov
PER
HND
34h 10m
Tue, 21 Nov
HND
PER
20h 50m
Trip: 13 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3199 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.6
CAN
LAX
OK 4.6

food was disgusting

CAN
DXB
Excellent 10.0

Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

CAN
DEL
Mediocre 2.0

Bad service..missed connection..Missed our connection..

ICN
CAN
Excellent 10.0

Everything was great.

CAN
LAX
Mediocre 2.0

The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation.

Tue, 20 Feb
PER
HND
14h 40m
Sat, 10 Mar
HND
PER
16h 55m
Trip: 19 days
Overall 5.8 OK
Based on 196 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

TPE
KUL
OK 5.3

Cheap

Very narrow seat No free water You pay what you get...

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

Sat, 25 Nov
MEL
HND
42h 35m
Sat, 2 Dec
HND
MEL
30h 25m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2802 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
LAX
PEK
Excellent 10.0

Excellent service.... clean aeroplane... good food and great staff...

IAD
PEK
Excellent 8.6

Food, blanket, movies on board

The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first

MNL
PEK
Excellent 8.0

Long time of waiting

NGO
PEK
OK 5.3

Flight attendants are quite nice.

1) The lock from the bag was cut off on the first leg. 2) Coming back, they lost my luggage - instead of Nagoya, Japan, they sent it to Cambodia! It's 5 days already of waiting for my bag, and I don't know what is to expect of its content. 3) They have a strange rule not to serve wine with other drinks - only after or during the meal.

PEK
BKK
Mediocre 2.3

See above. Also stewardesses gave free rein to travel agent passengers, everyone else was instructed "sit down" while these travel agents roamed the aisles before boarding and were not told one thing. It seemed the stewardesses were afraid of them and this was a strange unfair favoritism.

Thu, 22 Feb
PER
HND
36h 05m
Sat, 10 Mar
HND
PER
29h 40m
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 968 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
USM
BKK
Mediocre 2.0

Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back.

SIN
BKK
Excellent 10.0

Awesome flight with great deal from kayak and thai airways. Overall service was awesome and will definately try again

BOM
BKK
Excellent 8.5

Staff was courteous and accommodating. 747 is still one of the best planes out there, quiet, powerful, and lands softly.

Seats in business do not fully recline, which is hard to sleep on. Also the seats are very hard and uncomfortable for business. Not much padding to sleep on.

BKK
NRT
Excellent 8.6

On time, friendly staff

DXB
BKK
OK 5.0

Vegetarian food was ok. Crew was very polite and helping.

Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight

Mon, 29 Jan
SYD
HND
14h 25m
Thu, 8 Feb
HND
SYD
32h 10m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3045 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
SFO
HKG
OK 4.0

Crew behaviour

Food was bad..more snacks needed...movie list was not updated ...should be more Bollywood movie

HND
HKG
OK 5.6

Able to sleep. Arrived safely.

I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem.

BOS
HKG
OK 4.3

Movie selection

The crew. I will never fly with this airline again

JFK
HKG
Good 7.6

The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters .

There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved .

HKG
EWR
Excellent 10.0

Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt

None

Mon, 5 Mar
BNE
HND
28h 55m
Mon, 12 Mar
HND
BNE
16h 25m
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3199 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.6
LAX
CAN
Mediocre 2.0

Very bad flight..Mechanical problem missed connection..it took 3 days to reach to destinations. No service at all.

CAN
LAX
OK 4.6

food was disgusting

CAN
SFO
Excellent 10.0

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

CAN
DEL
Mediocre 2.0

Bad service..missed connection..Missed our connection..

CAN
DPS
Good 6.0

Not enough food

Sat, 24 Feb
BNE
HND
47h 30m
Sat, 3 Mar
HND
BNE
17h 05m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1816 reviews
Boarding
8.2
Comfort
7.9
Crew
8.4
Entertainment
7.4
Food
7.2
SYD
CNS
Good 6.0

I missed the connection in Sydney to get to Cairns… So, still waiting to board the last leg of the flight. The airport in Sydney was really busy and it just took a while to go through customs, and baggage claims etc..

SYD
BNE
Mediocre 2.0

Comfortable seat

Lack of communication - flights to and from Brisbane to Sydney 2/3 hours late in departure.

CHC
SYD
Good 6.0

Helpful checking in agent smoothed boarding.

It was not clear at the time of booking that baggage was not included, causing delays and confusing at the airport.

LAX
SYD
Excellent 10.0

They found the bags and delivered it the next day right on my doorstep.

No one manning the baggage claim counter at Sydney airport. Almost missed my next flight due to waiting to file a claim.

CNS
BNE
OK 5.0

Courteous, friendly staff.

Wed, 21 Feb
PER
HND
14h 40m
Sat, 10 Mar
HND
PER
30h 50m
Trip: 18 days
Overall 5.8 OK
Based on 196 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

Flights to Tokyo Haneda

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