- Morning (Before 12pm)
- Afternoon (12:00-18:00)
- Evening (After 18:00)
|Avg. flight duration||9h 45m|
|Flights arrive in||Tokyo Narita|
|Flights depart from||Sydney Kingsford Smith|
|Airlines||Jetstar, Philippine Airlines, Scoot, XiamenAir, Malaysia Airlines, China Airlines, Vietnam Airlines, Fiji Airways, Singapore Airlines, Qantas Airways, Cathay Pacific, Thai Airways, China Eastern, Asiana Airlines, Korean Air, Japan Airlines, Garuda Indonesia|
Pros: The crew was really nice.
Cons: All snacks & drinks cost extra on Jetstar.
Pros: All were very good.
Pros: Thank you so much for returning my laptop to me. I left it on board seat 4c. Made my day , comfy fast flight
Cons: Boarding routine Space available
Pros: The flight crew was awesome. The aircraft was beautiful.
Pros: The crew was friendly
Cons: The flight schedule was late and there were too many last minute changes in my flight schedules which drastically changed all my vacation plans as well.
Pros: the crew were amazing, flight was smooth & fast
Cons: Need more leg room
Cons: Checking in was terrible. We had 2 luggage each allowed by Japan airlines. When we checked in to our connecting flight with Philippines airlines, we were told we were very excessively overweight. We had to pay almost 10,000 pesos for the excess weight.What is acceptable to one airline is not with Pa
Pros: Overall great
Cons: Was not able to online check in
Cons: The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.
Pros: comfortable seat
Cons: No TV on plane
Pros: very nice while Landed and take off.
Cons: We did not order any foods. No suggestion.
Cons: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.
Cons: Everything but the price. Worst customer service ever!!!
Cons: Too many security points
Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!
Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.
Pros: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.
Cons: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.
Pros: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..
Cons: How you guys gonna do for it ?
Cons: Better movies , better vegan food
Cons: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation
Pros: the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all.
Cons: the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum.
Pros: The MAS stewardess was really nice & helpful
Cons: Everything was perfect
Pros: The crew was extremely hospitable, and the food was excellent.
Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.
Cons: I am an average-size person but even for me I found the seats were small and uncomfortable.
Pros: Nice space on the seat!
Cons: Washroom could’ve been bigger
Pros: Good staff and very helpful
Cons: Not much variety of food in a long flight
Pros: Yes the crew was amazing and the seat
Cons: As long as nothing bad happens that is plenty good enough.
Pros: Plenty of room, noise low, allowing for me to sleep several hours. Crew efficient and friendly.
Cons: Many stale films, but I really don't care!
Pros: We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean.
Cons: Boarding was behind schedule and we arrived slightly late.
Pros: The entire flight was pleasurable. The crew was outstanding.
Cons: Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged.
Pros: The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it.
Cons: It was early but that was our choice!
Pros: Company in the plane Stewards were indeed what saved the whole ordeal with Fiji Airways for me.
Cons: Not leaving at the advertised time both from SFO and NAD Not having enough overhead space in the NAD to TBU flight.
Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.
Cons: Food was limited and not great.
Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.
Pros: We arrived safely
Cons: 90 minutes delay without information or appology.
Pros: Same as above on SIN-BKK
Cons: Next time in B787 Dreamliner
Pros: Amazing services and foods
Cons: The business class seat was great
Pros: Crew is attentive to our needs
Pros: The crew Were exceptional .
Cons: If The seat recline could go down a bit more innpremium economy, that would be perfect
Cons: No complain . It’s singapore airlines
Pros: New screens new seats and very modern
Cons: Flight delay could’ve been shorter.
Pros: The distance between the seats in economy is inhumane.
Pros: I liked that nothing was a hassle to get to, the staff were amazing and the pilot was well-skilled.
Cons: My only con was the fact that there were many people around me coughing. That's not your fault though, I understand. But still, it was nasty.
Pros: Good food and entertainment
Cons: The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking.
Pros: The crew was nice and friendly, food was ok
Cons: Food should request order by the crew, rather then trolly push like an old style
Cons: The in flight entertainment is very old.
Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.
Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.
Cons: The crew should be friendlier while they deliver their service.
Pros: Flight crew was friendly.
Cons: The TV on my seat was not working.
Pros: The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!
Cons: The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!
Pros: Everything was great
Cons: More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort
Pros: Thai airways is always good, they are always one of our carriers of choice
Cons: Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard.
Pros: The crew were pleasant and the aircraft was clean
Cons: Seat pitch
Pros: Food was amazing
Cons: The WIFI
Pros: Nothing is amazing.
Cons: 8 hour delay. Paid for luggage. No food or beverages. Man behind me played a loud video with a baby crying and wasn’t told to turn it down. No help with luggage up stairs or down stairs.
Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.
Cons: Seat size would be my only complaint.
Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.
Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly
Pros: The crew was helpful.
Pros: Check in was smooth all helpful Cabin crew were efficient cockpit communication good.
Cons: No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight
Cons: Everything was good
Pros: The seat was so hard for a really long flight
Pros: Good service
Cons: Update new movie
Pros: Food choices were great, Crew were friendly, fast and efficient, Toilets were kept clean, organized and stocked the whole time.
Cons: More choices for movies, and i wish subtitles in English would be made available even when watching the movie in English.
Pros: Not much
Cons: Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time
Pros: Crews are always super well trained.
Cons: Between continental flight need more movies, in my perspective
Pros: Seat super comfortable wheelchair is perfect awesome
Pros: Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class.
Cons: Nothing except flying first class.
Pros: Onboarding on time and kind
Pros: All of the crews were polite and friendly, and the food was tasty.
Cons: If there're more variety of movies, that would be great.
Cons: The chairs were just a little uncomfortable, too firm, but everything else made up for it.
Pros: The crew and food both are amazing.
Pros: Wonderful crew
Pros: On time, clean aircraft
Pros: Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!
Cons: Nothing to dislike.
Pros: The cabin crew was great!
Pros: The level of care given I required wheelchair assistance to the aircraft.
Cons: Being woken up at 4am for breakfast, when I asked not to be woken up.
Cons: No TV on cjr1000
Cons: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.
Pros: No drama.
Pros: Seat was uncomfortable, crew was lovely
Cons: Tired seats should be updated.
Cons: Ridiculous delays to our flight with no explanation. They initially advised us of a 6 hour delay then on arrival at the airport the board says there is a further 2 hours delay. So I’m stuck at the airport between 2:30am till 6:00am with a useless meal voucher from them because nothing is open. :(
Cons: Cheaper checked bags
Pros: it was jfk to vancouver that time. but now 2019 its non stop from jfk to manila
Pros: Crew very friendly as you would expect from PAL. The food was surprisingly good considering it's airplane food. No vegetarian option though.
Cons: I couldn't manage my flight online before checkin, although that appears to be changing so you may not have that issue. Other problems weren't their fault: We sat on the tarmac over an hour before takeoff. The Manila airport is tough to navigate.
Cons: There was no entertainment at all. The screens were all broken. There was no food or water for 10 hours and the flight was delayed for an hour
Pros: Food and service were good, so was inflight entertainment
Cons: Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto
Pros: crew was great/ airline was clean
Cons: the flight from manila to jfk. the security check was 3x. i justthought it was crazy
Pros: Overall it was a good flight.
Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.
Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.
Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.
Cons: I am not sure why they were delayed.
Cons: Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either.
Cons: Music or movie will be good.
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