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Information for flights to Tokyo Narita from Sydney Kingsford Smith

Avg. flight duration 9h 50m
Flights arrive in Tokyo Narita
Flights depart from Sydney Kingsford Smith
Flight price $580
Distance 7,831 km
Airlines Philippine Airlines, Malaysia Airlines, Jetstar, Japan Airlines, Singapore Airlines, Qantas Airways, XiamenAir, China Eastern, Fiji Airways, Scoot, China Airlines, Vietnam Airlines, Korean Air, Cebu Pacific, Garuda Indonesia, Asiana Airlines

Good to know

Low season:
October
Best time to beat the crowds
3%
expected price decrease
High season:
December
Most popular time to fly
14%
expected price increase
Average price:
$1026
(avg. price over the last 2 weeks)
Good deal:
$809
or less (return)

When to Book Flights from Sydney to Tokyo Narita

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $809 or less.
The cheapest flight from Sydney to Tokyo Narita was found, on average, 26 days before departure.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 54% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Flights to Tokyo Narita from Sydney

How long does a flight from Sydney to Tokyo Narita take?
An average non-stop flight takes 9h 50m, covering a distance of 7831 km.
How many flights are there between Sydney and Tokyo Narita?
There are 14 (non-stop) flights between Sydney and Tokyo Narita per week, averaging 2 per day.
Which airlines provide the cheapest flights from Sydney to Tokyo Narita?
In the past 3 days, the cheapest return tickets were found on Philippine Airlines ($580), Malaysia Airlines ($612) and Jetstar ($654).
Which airlines fly most frequently between Sydney and Tokyo Narita?
Japan Airlines (1 times daily), LATAM Airlines (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Sydney to Tokyo Narita?
For Sydney to Tokyo Narita, Tuesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Tokyo Narita back to Sydney, the best deals are generally found on Wednesday, with Friday being the most expensive.

Book cheap flights from Sydney to Tokyo Narita (return)

Airports
Origin
Sydney
$580
only
$580
Destination
Tokyo
$580
only
$580
Tue., 14 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
34h 40m
Sun., 26 May
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
22h 15m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,300 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.9
Entertainment
6.8
Food
7.0
YVR
MNL
Good 7.3

Pros: The flight crew was very good.

Cons: We waited a long time to take off once we boarded on account of the plane not done being loaded.

MNL
SFO
Good 7.6

Pros: Entertainment was good... boarding was good.

Cons: Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions.

MNL
JFK
Excellent 8.0

Cons: Check-in counter at airport. Long line. Boarding was pretty bad. Otherwise -- everything else was good/excellent

MNL
YVR
Excellent 8.6

Pros: Flight was smooth and short.

Cons: Price is a bit higher compare to other airlines

MNL
HKG
Excellent 10.0

Pros: Nice seats in business, good food, nice crew.

Cons: Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK

Mon., 13 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
20h 55m
Thu., 23 May
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
20h 55m
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,228 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
KCH
KUL
Excellent 8.0

Pros: Friendly staff, smooth ride, easy boarding

HYD
KUL
Good 6.6

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

SGN
KUL
Excellent 10.0

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

KUL
JHB
Good 6.6

Cons: cabin not so clean, no foot rest. But crew good service.

KUL
JED
Excellent 10.0

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing

Tue., 14 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
13h 45m
Wed., 29 May
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
17h 55m
Trip: 16 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 4,092 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
MEL
PER
Mediocre 2.0

Pros: The full refund.

Cons: Jetstar cancelled my New Years Day flight on the evening of New Years Eve “due to crewing requirements.” It was a blessing-in-disguise because it forced me to fly Virgin for the first time. Not only was my last-minute Virgin ticket cheaper than Jetstar, I didn’t have to pay the ridiculous extra baggage fees Jetstar charges, and a meal with alcohol was included in my flight. Virgin all the way!

OOL
SYD
Good 7.6

Cons: The flight left late. It just made it to landing in Sydney before an electrical storm shut down the airport. If the flight had left on Tim e it would have made it to Sydney before the shut down. We spent 3 hours in the plane on the Sydney tarmac.

MEL
BNE
OK 4.0

Pros: unexpectedly about an hour into the flight an announcement came over the loudspeaker. It was something like this : Attention Attention please pull on your oxygen mask when it drops and place it firmly over your mouth and breathe calmly. I was shocked and everyone that I could see looked shocked. Then nothing. It was the announcement that you never want to hear when on an aeroplane. About 5-10 minutes later another announcement that it was an error and a wrong button had been pushed. It certainly was the wrong button to push.

DPS
SIN
Good 7.0

Cons: Baggage fees. Website. I tried for days to prebook bags. It kept coming g back with msg. Session expired. Go back. I did this several times finally gave up. Cost me $100 at airport. I had flown Virgin three days before and had baggage included. Wil fly them or Quantas next time.

SYD
MEL
Good 6.3

Pros: Efficient boarding

Cons: The flight was nearly 40 mins late

Wed., 5 Jun.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
9h 50m
Wed., 19 Jun.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
9h 50m
Trip: 15 days
9.6ExcellentShow reviews
Overall 9.6 Excellent
Based on 15 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
SYD
NRT
Excellent 10.0

Pros: Service was excellent. Premium economy seats well worth the few extra $$.

NRT
HAN
Excellent 8.6

Pros: Two choices of meal and friendlier staff. Props to JAL.

SYD
NRT
Excellent 10.0

Pros: full service

Cons: long flight

SYD
NRT
Excellent 8.0

Pros: Crew was very pleasant

Cons: Food was fair, not great.

MSJ
HND
Excellent 8.0

Pros: Everything

Cons: Nothing

Mon., 10 Jun.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
25h 05m
Tue., 25 Jun.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
32h 00m
Trip: 16 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,146 reviews
Overall
8.7
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
FRA
JFK
Excellent 9.0

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

BKK
SIN
Excellent 8.6

Pros: Well organized boarding, friendliness of staff, food service

Cons: Flight was delayed by about an hour.

SIN
CHC
Good 6.0

Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system

HKG
SIN
Excellent 10.0

Pros: Premium economy was great.

LAX
NRT
Mediocre 3.0

Pros: Nothing.

Cons: Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible.

Mon., 3 Jun.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
30h 15m
Sun., 30 Jun.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
33h 50m
Trip: 28 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4,191 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
SYD
LAX
Excellent 10.0

Pros: Great crew! Cheap flight

Cons: Food okay, flight delayed both ways, seating uncomfortable in economy.

DFW
SYD
Excellent 10.0

Pros: Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections

Cons: Seat arms didn't fold completely back between seats.

LAX
AKL
Good 6.3

Cons: Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller.

SYD
DFW
Good 7.3

Pros: Great Business Class Lounge close to departure gate.

Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.

SIN
BNE
Excellent 9.6

Pros: The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys.

Cons: Nothing much. I have long legs so it's hard to get comfortable enough to sleep.

Sat., 2 Mar.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
27h 30m
Sat., 23 Mar.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
17h 20m
Trip: 21 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 457 reviews
Overall
6.9
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.6
Food
6.7
XMN
LAX
Mediocre 3.6

Cons: got severe food poisoning from the airline food.

TPE
XMN
OK 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

LAX
XMN
Mediocre 2.3

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

XMN
LAX
OK 4.0

Cons: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX

SIN
FOC
Mediocre 2.0

Pros: Nothing

Cons: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Fri., 1 Mar.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
17h 20m
Fri., 22 Mar.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
21h 45m
Trip: 21 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,784 reviews
Overall
6.6
Boarding
6.6
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.0
LAX
NKG
OK 5.0

Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible

PVG
OKA
Mediocre 2.0

Pros: Terrible experience with sick passenger next to me

Cons: Terrible experience with sick passenger next to me

PVG
SIN
Excellent 10.0

Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.

YVR
NKG
Excellent 8.0

Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.

Cons: N/a

PVG
JFK
Good 7.2

Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.

Fri., 10 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
13h 35m
Sun., 12 May
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
25h 25m
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Fri., 29 Mar.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
15h 15m
Wed., 10 Apr.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
15h 55m
Trip: 13 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 854 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
BNE
Excellent 10.0

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

NAN
CHC
Excellent 9.6

Pros: Pleasant, fast, and efficient process

Cons: Leg space cramped for my tall husband

SYD
NAN
Excellent 10.0

Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.

Cons: None.

NAN
LAX
Excellent 9.0

Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.

Cons: movies were dated.

AKL
NAN
OK 5.6

Pros: Good flight

Cons: Food

Mon., 18 Mar.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
20h 40m
Fri., 5 Apr.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
13h 00m
Trip: 19 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 270 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SIN
KBV
Good 7.3

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

TPE
SIN
Mediocre 2.3

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

HNL
KIX
Excellent 9.3

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

ATH
SIN
Mediocre 2.0

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

DMK
NRT
Excellent 8.0

Pros: On Time No Frills.Overall Good

Cons: Nothing

Wed., 13 Feb.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
22h 35m
Mon., 25 Feb.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
21h 55m
Trip: 13 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,178 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
TPE
JFK
Good 7.0

Pros: the headphone was so great that i was away from the noise, and i do had a good sleep on the plane.

Cons: it’s a pity that i missed the hot snack of premium economy.

TPE
ONT
Excellent 9.0

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.

TPE
JFK
Mediocre 3.3

Pros: The staff were actually very nice and possibly the only good thing about this trip.

Cons: The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.

TPE
LAX
Excellent 9.6

Pros: Excellent customer service with every question

Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.

MNL
TPE
Excellent 9.0

Pros: Excellent customer service

Cons: 15-20min delay to board

Tue., 19 Feb.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
27h 55m
Wed., 6 Mar.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
36h 55m
Trip: 16 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 1,059 reviews
Overall
7.9
Boarding
7.9
Comfort
7.8
Crew
8.2
Entertainment
6.6
Food
7.2
SIN
SGN
Good 7.0

Pros: boarding time is on time dinner have 2 choices

Cons: minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor

SGN
NRT
OK 5.6

Pros: Standard process

Cons: Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane.

SGN
BKK
Excellent 10.0

Pros: Business Class flight was a smooth ride from Vietnam to Thailand.

Cons: N/A

HAN
SGN
Excellent 10.0

Pros: The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it.

Cons: It was early but that was our choice!

HKG
SGN
Excellent 10.0

Pros: The food which we didn't expect. The friendly crew. Ease from checking in to flight.

Cons: Nothing

Fri., 25 Jan.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
27h 00m
Wed., 20 Feb.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
19h 50m
Trip: 27 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,375 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
SFO
ICN
Excellent 9.3

Pros: Overall good, comfortable, nice and food and entertainment was very good quality.

Cons: I didn't realized we were on a code share flight from Seoul to Hanoi until we got to check in counter and they couldn't issue boarding pass even though it was a through check in for till Hanoi. In our booking itinerary it was printed as Korean air with a small print that said operated by jinair. It wasn't so bad but the hassle of going to another terminal to board and being in a smaller aircraft after a long flight wasn't the best.

BOM
ICN
Excellent 10.0

Pros: Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff

ICN
SFO
Excellent 10.0

Pros: Great service. Clean plane, good seating

HNL
NRT
Good 7.6

Pros: service/food excellent

Cons: old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type.

HKG
ICN
Good 6.6

Pros: bibinba(korean food)was very good rfor me.

Sun., 30 Jun.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
24h 50m
Wed., 17 Jul.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
20h 00m
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 476 reviews
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.6
HKG
MNL
Excellent 10.0

Pros: Very clean

Cons: Most of the Cebu Pacific flights feel like a greyhound bus

MNL
DXB
Excellent 8.0

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

BCD
MNL
OK 5.6

Cons: So late, I missed a 3 hour connection.

GES
MNL
Mediocre 2.6

Pros: Nothing much. The flight crew were ok.

Cons: Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun.

MNL
BKK
Excellent 10.0

Pros: On time

Sun., 7 Apr.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
24h 40m
Fri., 12 Apr.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
18h 25m
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 599 reviews
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.8
TRK
CGK
Excellent 9.3

Cons: No TV on cjr1000

DPS
PER
OK 5.3

Cons: Meal was terrible

CGK
PLM
Excellent 10.0

Pros: Despite a short delay fo boarding, everything's just great!

Cons: a short delay on boarding

PER
DPS
OK 5.3

Pros: Quick flight

Cons: Food was terrible

CGK
SUB
Excellent 8.0

Pros: Fast boarding

Cons: Food is low quality. Nothing special.

Sat., 4 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
26h 40m
Sat., 11 May
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
18h 00m
Trip: 8 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,775 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
SIN
Mediocre 2.6

Pros: Didn’t like any part of the flight.

Cons: The cabin was way too hot for comfort. The food wasn’t good. Little entertainment options.

ICN
LAX
Good 6.0

Pros: The price. Significantly cheaper than our normal ride on EVA through Taipei. Having said that...won't do it again.

Cons: We travel between the US and Asia a couple of times a year and normally fly on EVA, who has wonderful service and great food. We took Asiana this time because the ticket price was significantly less than EVA. Below are the reasons we won't do it again. 1. The food was awful. My wife had the Asian dishes and I had the Western dishes. Both were well below the quality of food we're used to on EVA. 2. Transit in Seoul. On the way to Bangkok from LA we had 50 minutes to transit Seoul to our next flight. The transit security line was quite long and it was obvious that we, along with a few dozen other passengers, weren't going to be able to make the connection. After much complaining from us and our fellow passengers they ran us through another security line. Rushed to the airplane and made it. On returning to LA from Bangkok it was exactly the opposite. The only option was nearly 8 hours connection in Seoul. But we had plenty of time to negotiate the transit security line. These connect times did not occur because of a last-minute ticket purchase. I purchased these tickets in July for a December/January flight to Bangkok and return. 3. Inflight service was not at the level of EVA. Like any other Asian carrier, the flight attendants were light years ahead of ANY US airline crew, but below the standard of EVA. Waking you up to eat a meal (I typically don't eat dinner at 1AM), etc. I was sleeping with my seat reclined and the flight attendant took it upon herself to upright my seat at meal time and woke me up, presumably so the person in the seat behind me was more comfortable with space to eat their meal, but hey...I purchased the seat to sleep just like the other passenger purchased the seat to eat, so I think I had just as much right to "my space and comfort" as the other passenger did. Just little stuff that doesn't happen on EVA. 4. Inflight entertainment is lacking as compared to EVA. Few movie and TV choices, few game choices. 5. We sat in economy. The seats were not very comfortable. Seems the cushions were thin and it became like sitting on plywood after a while. Legroom on the 747 flight wasn't so great, but there was plenty of legroom on the A380. The A380 seating was still kinda hard, but the legroom sure helped. 6. Boarding process. Poorly organized. Nobody pays a bit of attention to "boarding by row number". Consequently it's a bit of chaos during boarding. The old saying, "you get what you pay for" is true. For a flight of that length I won't choose to save the $200 or so per ticket and will ride on EVA. We've proven to ourselves that EVA is just pretty hard to beat.

ORD
ICN
Excellent 8.3

Pros: Staff are very nice

Cons: Few selections of movies

ICN
SEA
OK 5.6

Pros: Service was excellent

Cons: Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior

SEA
ICN
Good 6.0

Pros: I'll give a more complete and less-biased review if I get it back!

Wed., 22 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
26h 45m
Tue., 4 Jun.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
22h 15m
Trip: 14 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,300 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.9
Entertainment
6.8
Food
7.0
MNL
YVR
Excellent 8.6

Pros: Flight was smooth and short.

Cons: Price is a bit higher compare to other airlines

MNL
JFK
Excellent 8.0

Cons: Check-in counter at airport. Long line. Boarding was pretty bad. Otherwise -- everything else was good/excellent

BKK
MNL
Excellent 10.0

Pros: The flight, service, hospitality.

Cons: Nothing

MNL
HNL
Mediocre 3.0

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?

LHR
MNL
Excellent 10.0

Pros: Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's.

Cons: I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport.

Tue., 26 Feb.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
21h 15m
Wed., 13 Mar.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
22h 45m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,228 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
KUL
SIN
Excellent 8.0

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

HYD
KUL
Good 6.6

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

KUL
HKG
Excellent 9.3

Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

HKG
KUL
Good 7.3

Cons: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.

KUL
JED
Excellent 10.0

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing

Thu., 23 May
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
15h 10m
Tue., 4 Jun.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
18h 05m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,300 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.9
Entertainment
6.8
Food
7.0
MNL
HKG
Excellent 10.0

Pros: Nice seats in business, good food, nice crew.

Cons: Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK

MNL
SFO
Good 7.6

Pros: Entertainment was good... boarding was good.

Cons: Totally uncomfortable.... big guy had his legs almost on top of mine under the seat in front of me. He was so wide, his shoulders and arms were on top of my chest at some points of the journey. Bigger people should not be able to buy coach seats. They should have size and weight restrictions.

BKK
MNL
Excellent 10.0

Pros: The flight, service, hospitality.

Cons: Nothing

YVR
MNL
Good 7.3

Pros: The flight crew was very good.

Cons: We waited a long time to take off once we boarded on account of the plane not done being loaded.

MNL
HNL
Mediocre 3.0

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?

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