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Information for flights to Australia from Tokyo

Flights arrive in Australia
Flights depart from Tokyo
Flight price $693
Airlines Jetstar, Fiji Airways, Scoot, China Eastern, Malaysia Airlines, Qantas Airways, AirAsia X, Philippine Airlines, Singapore Airlines, Cathay Pacific, Cebu Pacific, China Airlines

Book cheap flights from Tokyo to Australia (return)

Airports
Origin
Tokyo
$693
only
$693
$848
only
$848
Destination
Cairns
$766
only
$766
Brisbane
$863
only
$863
Perth
$798
only
$798
Melbourne
$774
only
$774
Sydney
$693
only
$693
Tue., 9 Apr.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
13h 35m
Tue., 30 Apr.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
13h 45m
Trip: 22 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 4,015 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
ADL
MEL
Good 6.0

Pros: Efficient on time

Cons: One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello

AKL
WLG
OK 4.0

Cons: My luggage didn't make it to Wellington, which was disappointing since they now want to charge to have it sent from Auckland.

AYQ
SYD
OK 4.0

Pros: food

Cons: delay

PER
DPS
OK 4.0

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

SYD
AKL
Excellent 10.0

Pros: Good price, nice flight.

Cons: Waited a very long time to get off the plane & be shuttled to the terminal - 20-30 minutes. Flight attendants shouldn't have to go all the way up front or to the back to bring me a cup of tap water. They could have a pitcher or bottle handy for those not purchasing drinks or food.

Fri., 15 Mar.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
22h 25m
Tue., 19 Mar.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
15h 15m
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 831 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
LAX
Good 6.0

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

SFO
NAN
Good 6.6

Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.

NAN
BNE
OK 4.0

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

NAN
SYD
Excellent 10.0

Pros: Service is nice. Very friendly. Food is good.

VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

Sun., 10 Mar.
NRT
Tokyo Narita
PER
Perth
32h 30m
Mon., 18 Mar.
PER
Perth
NRT
Tokyo Narita
21h 45m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 264 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
DPS
SIN
Good 7.0

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

SIN
KBV
Good 7.3

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

KBV
SIN
Good 6.3

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

SYD
SIN
OK 5.0

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

DMK
NRT
Excellent 8.0

Pros: On Time No Frills.Overall Good

Cons: Nothing

Fri., 22 Mar.
HND
Tokyo Haneda
SYD
Sydney Kingsford Smith
17h 25m
Mon., 25 Mar.
SYD
Sydney Kingsford Smith
HND
Tokyo Haneda
34h 50m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,684 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
NRT
Good 6.6

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

JFK
PVG
Good 6.6

Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers

Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand

PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

Thu., 13 Jun.
NRT
Tokyo Narita
PER
Perth
16h 00m
Tue., 18 Jun.
PER
Perth
NRT
Tokyo Narita
14h 50m
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,201 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
MNL
KUL
Good 6.0

Cons: The food

SUB
KUL
Good 6.6

Pros: The boarding process was really fast and efficient.

Cons: No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping.

KUL
DPS
Mediocre 2.0

Cons: I haven't even made it to my destination yet.

HKG
KUL
Good 6.0

Pros: Not much

Cons: Left late with no explanation

KUL
AKL
Excellent 10.0

Cons: Connecting Time

Sat., 1 Jun.
HND
Tokyo Haneda
SYD
Sydney Kingsford Smith
9h 30m
Mon., 10 Jun.
SYD
Sydney Kingsford Smith
HND
Tokyo Haneda
9h 25m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 16 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
LAX
SYD
Good 7.3

Pros: Price.

Cons: Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price.

HND
SYD
OK 5.6

Cons: Old aircraft with seats in very bad conditions.

SYD
DFW
Mediocre 3.0

Cons: - There was a massive line for boarding and it took a while. We ended up leaving a little late because of it. - The crew overlooked the row I was in a few times. We had to call for assistance to get rubbish removed. - One of the toilets didn't have running water in the basin from the second hour of the flight onwards. - The galley in the back was locked for most of the trip. - The food wasn't cooked properly. - Everyone was asked if they wanted a drink with my meal except for me.

PER
SYD
Good 7.0

Pros: Overall a good flight

Cons: Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working.

PER
MEL
Mediocre 3.3

Pros: Online check in

Cons: Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it

Sun., 10 Mar.
HND
Tokyo Haneda
PER
Perth
30h 50m
Mon., 18 Mar.
PER
Perth
HND
Tokyo Haneda
38h 40m
Trip: 8 days
Overall 5.8 OK
Based on 299 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
PVG
KUL
Mediocre 3.3

Pros: Quick boarding

Cons: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.

SYD
KUL
OK 5.6

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

KUL
PUS
Excellent 9.0

Pros: Pleasant attitude of crew.

Cons: Late...again!

KUL
PVG
OK 4.0

Cons: Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

PVG
KUL
Mediocre 2.0

Pros: They got me to my destination

Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flight

Fri., 22 Feb.
HND
Tokyo Haneda
MEL
Melbourne & other airports
30h 35m
Mon., 25 Feb.
MEL
Melbourne & other airports
HND
Tokyo Haneda
24h 00m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed., 6 Mar.
HND
Tokyo Haneda
MEL
Melbourne & other airports
28h 20m
Sun., 17 Mar.
MEL
Melbourne & other airports
HND
Tokyo Haneda
16h 25m
$1011
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,225 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.7
Food
7.0
MNL
GUM
Good 7.0

Pros: One of the smoothest landings I’ve ever extin my life! The food was excellent- all our children ate from 17 down to 2. We were provided blankets and pillows (which you sometimes can’t get on other airlines). Would fly with them again for sure - great budget airline

Cons: We had about a 35 minute wait once on the plane before we could take off. Not sure why it took so long (other than they said we were number 7 for takeoff). Also once we went through airport security and sat around we had to go through security again before getting to our waiting area (or hold area) but we had to throw out our water. Not sure why seeing as we purchased the water in the airport.

CRK
CGY
Excellent 10.0

Pros: Im comfortable

Cons: The food

MNL
SGN
Excellent 10.0

Pros: Well organize & very courteous..

Cons: So far no complaint

SGN
MNL
Excellent 9.0

Pros: Crew and check in were very accommodating to our family with two small children.

Cons: Food served did not have any vegetarian choices.

SIN
MNL
Good 7.0

Pros: Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances.

Cons: Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking).

Sun., 14 Apr.
HND
Tokyo Haneda
MEL
Melbourne & other airports
17h 00m
Mon., 22 Apr.
MEL
Melbourne & other airports
HND
Tokyo Haneda
16h 50m
$1014
Trip: 9 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,092 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
PER
Excellent 8.0

Pros: Couldn't find a problem

Cons: Nothing

SIN
PER
Excellent 9.0

Pros: More space then previous flights. Attendants very pleasant and helpful.

Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.

SIN
HAN
Excellent 10.0

Pros: Friendly staff Good customer service

Cons: There was nothing i dislike

MNL
SIN
Excellent 10.0

Pros: loved d bnew 787 dreamliner planes. loved d medium haul biz class seats.

Cons: everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling .

SIN
SFO
Excellent 10.0

Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!

Cons: Nothing.

Wed., 2 Jan.
HND
Tokyo Haneda
PER
Perth
23h 20m
Sun., 13 Jan.
PER
Perth
HND
Tokyo Haneda
14h 40m
$1119
Trip: 12 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,174 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
NRT
HKG
Mediocre 3.6

Cons: Slow and old entertainment system. Bad seats

AKL
HKG
Mediocre 2.0

Pros: Very delayed flight that resulted to missed my flight going to davao

XMN
HKG
Good 6.0

Pros: Comfortable enough on board. Good service.

Cons: Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!

YYZ
HKG
Excellent 9.3

Pros: Cabot crew very nice an professional.

Cons: I wanted an aisle seat but I got stuck with a middle seat.

YVR
JFK
Excellent 10.0

Pros: As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep.

Wed., 6 Feb.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
19h 40m
Sat., 9 Feb.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
20h 00m
$1168
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 470 reviews
Boarding
6.7
Comfort
6.4
Crew
7.3
Entertainment
5.3
Food
5.6
MNL
DXB
OK 5.3

Pros: Friendly and ready to help crew

Cons: No form entertainment whatsoever. Deleted for about 2 hours

MNL
NGO
OK 5.0

Pros: cheap flight

Cons: delayed flight by almost 1 hour. no discipline officer to impose noisy and disturbing co-passengers

ILO
MNL
Good 7.3

Pros: Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time

Cons: No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s.

MNL
BKK
Excellent 10.0

Pros: On time

CRK
HKG
Excellent 10.0

Pros: Great customer service! Checking in was very fast!

Mon., 31 Dec.
NRT
Tokyo Narita
BNE
Brisbane
19h 15m
Thu., 10 Jan.
BNE
Brisbane
NRT
Tokyo Narita
22h 15m
$1196
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,140 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
TPE
SFO
Good 6.0

Cons: China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance.

TPE
ONT
Excellent 8.0

Pros: Service & price

Cons: Not much legroom for economy customers, limited entertainment & food selections

TPE
LAX
Excellent 8.0

Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!

Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.

LAX
TPE
OK 5.3

Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.

MNL
TPE
OK 4.6

Cons: Dirty

Thu., 14 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Mon., 25 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 12 days
Overall 4.4 OK
Based on 23 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
NRT
CNS
Mediocre 3.0

Pros: Check in staff member was nice

Cons: No food or drink - at least you could offer complimentary bag of peanuts and orange juice two times during the flight!! Unfriendly crew member on board - she said in a very.bossy way 'Careful of your foor sir' then later intentionally ran into my foot even though I did my best to keep all parts of my body out of the aisle and the offending foot wouldn't have been more than an inch or two at the most into the aisle!! Also the legroom and arm room is very poor indeed - who did you use as your models, pygmies? Also I was charged $100+ for a date change - but I was SURE I clicked the right date, and even if I didn't, you should have a confirmation screen which confirms what the customer is ordering before they finally approve the order.

NRT
CNS
OK 4.3

Cons: Its a discount carrier, so what do you expect except to get nickel and dime to death. Too costly, but they were the only airline that offered a direct flight that took 7.5 hours instead of 16 hours like the other major carriers.

NRT
CNS
OK 5.0

Pros: Great crew that were all very friendly, Water was provided for free

Cons: Meals are not provided and drinks other than water will cost you Australian airports and immigration is a pain, even for an Australian!

NRT
CNS
OK 4.3

Cons: Check in for the flight was a disaster. But we got there only a little delayed from a typhoon.

NRT
CNS
Good 6.0

Pros: Lower rate

Cons: Cost of our bags exceeded $400

Sun., 17 Feb.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
22h 25m
Thu., 21 Feb.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
35h 05m
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 831 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

LAX
NAN
Good 7.3

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

SYD
NAN
Mediocre 3.6

Pros: I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller.

Cons: Worst Fiji ground staff at Sydney airport

APW
HNL
Good 7.0

Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!

Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight

NAN
CHC
Excellent 9.6

Pros: Pleasant, fast, and efficient process

Cons: Leg space cramped for my tall husband

Wed., 20 Feb.
NRT
Tokyo Narita
PER
Perth
33h 30m
Sun., 3 Mar.
PER
Perth
NRT
Tokyo Narita
34h 00m
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 264 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
DPS
SIN
Good 7.0

Pros: Everything worked

Cons: Nothing

SYD
SIN
OK 5.0

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

SIN
KBV
Good 7.3

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

KBV
SIN
Good 6.3

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

KUA
SIN
Good 6.0

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

Thu., 7 Mar.
NRT
Tokyo Narita
MEL
Melbourne & other airports
16h 40m
Wed., 20 Mar.
MEL
Melbourne & other airports
NRT
Tokyo Narita
13h 30m
Trip: 13 days
Overall 4.3 OK
Based on 14 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
ZQN
OK 4.0

Pros: Cheap.

Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.

NRT
MEL
Mediocre 2.0

Pros: No much, was comfortable enough to make me not completely hate it.

Cons: You have to pay for everything, checked bags, entertainment, food. I'm used to this on the short domestic flights but a 10 to 11 hour flight that is international is ridiculous. The food I paid for was terrible and not cheap.

NRT
MEL
Mediocre 2.3

Pros: It was easy to book online.

Cons: The cost to check a bag was more than the cost of the flight. We bought food at Lawsons so didn't purchase the expensive food sold on board. They didn't even offer us water.

NRT
MEL
OK 5.0

Cons: The flight was freezing. The air conditioning was up way to high. Everyone on the plane was too cold. We were coming from Summer heading to winter and were still in summer clothing. I had a travel blanket, but still was shivering with the cold during the flight. Many people complained, and it was turned down for an hour or so but then it went back to freezing.

NRT
MEL
Good 7.6

Pros: My partner and I are very tall, so the flight attendant moved us to an exit row free of charge. It might have been a glitch in the system, but we got to use the entertainment system for free and it had a good selection.

Cons: Weight limitations for carry on bags. You have to pay for EVERYTHING-- blanket, cup of coffee, food/snacks, even on a 12-hour flight.

Thu., 21 Mar.
HND
Tokyo Haneda
BNE
Brisbane
23h 20m
Sun., 24 Mar.
BNE
Brisbane
HND
Tokyo Haneda
34h 40m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,684 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

JFK
PVG
Good 6.6

Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers

Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

PVG
JFK
Excellent 9.3

Pros: Flight attendants are excellent, polite, warm and professional.

Tue., 4 Jun.
NRT
Tokyo Narita
SYD
Sydney Kingsford Smith
23h 45m
Tue., 11 Jun.
SYD
Sydney Kingsford Smith
NRT
Tokyo Narita
14h 15m
Trip: 8 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 831 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
LAX
NAN
Good 7.3

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

NAN
SYD
Excellent 10.0

Pros: Service is nice. Very friendly. Food is good.

VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

AKL
NAN
Mediocre 2.6

Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

NAN
SYD
Excellent 8.6

Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.

Cons: Food was limited and not great.

Mon., 25 Feb.
NRT
Tokyo Narita
PER
Perth
24h 50m
Thu., 28 Feb.
PER
Perth
NRT
Tokyo Narita
36h 20m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 264 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
DMK
NRT
Excellent 8.0

Pros: On Time No Frills.Overall Good

Cons: Nothing

DPS
SIN
Good 7.0

Pros: Everything worked

Cons: Nothing

SIN
HKG
Excellent 9.6

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

KUA
SIN
Good 6.0

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
TPE
OK 5.0

Pros: It was a good flight

Cons: The long delay......

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