Find Deals on International Flights to Australia

Pros: The crew was very good and did an outstanding job accommodating the passengers. Thank you.

Cons: I really think everything was great and Jetstar is very well organized. You can teach the US carriers how to efficiently run an airline service. Thank you for taking pride and responsibility for running a well organized airline.

Pros: it was delayed

Cons: not being delayed

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Pros: I didn’t book a seatbelt beforehand so when I checked in and was assigned the front row, which is an emergency exit row, I was very pleased because it meant I could board early and had extra legroom. The check in agent was also very patient with me while I tried to sort out my bags

Pros: Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

Cons: The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

Pros: Staff were nice and kind.

Cons: Nil.

Cons: Was delayed by 40 minutes for weather (fine), but then they boarded and we sat in the plane while they refueled and waited...for another hour. Seats were very narrow, not clean, and charged extra for 1 checked bag.

Pros: Everything was great!

Pros: New plane.

Cons: Really small plane. They placed my 6’8 husband in a regular row, when there were 2 bulk head and 1 exit row seat available. The “meal” = 3 half sandwiches - mayo & tuna (smelled through the cellophane wrapper) and a bottle of water. No entertainment. LOST MY LUGGAGE! Yuck. Avoid Jet Star.

Pros: yes it was

Cons: Music!!

Pros: We eventually got to our destination.

Cons: Flight was 4 hours late. We had even received notices by email the flight would depart on time, just 30 minutes before. Not once did any staff or flight crew apologize for the delay. Also they had to reshuffle passengers because the weight was off.

Pros: Comfy

Cons: Need free movies

Pros: Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.

Pros: The window seats are good for sleeping.

Cons: No major issues on this flight.

Pros: Punctual

Cons: Aircraft not the cleanest

Pros: I will never fly Tiger again.

Cons: Tigerair gouges passengers for luggage, the website does not clearly explain their policy. While a single 15kg piece of baggage, if paid for on the website, was $13, if paid for at checkin was $72. And whereas a computer cabin bag is everywhere in the world we have flown is allowed in addition to a regular cabin bag without having to pay extra, we had to pay $36 for the computer bag that we had not paid for on the website. And they apply their confiscatory fees at the gate where passengers have no alternatives, their policy is buried in fine print (weasel words), not clearly stated on their website Your website should call out the baggage and cabin luggage fees so that passengers can avoid being ripped off by Tigerair. I shall never fly with them again..

Pros: It is a budget airline so don't expect royal treatment. However, compared to other budget airlines I've flew on, this one is pretty decent. You can bring carry on, only it has to be under a certain weight. The chairs recline and the staff is very nice.

Cons: I was told (via two notification emails) that the flight was delayed by 5 hours. Went to the airport, and then they told me the flight had gone on time. They also told me my fare had been “forfeited”. Last time I book with this airline.

Pros: Friendly crew, helpful

Cons: Seat pitch was very tight. Boarding by stairs and not jetway.

Pros: Cabin crew pretty so-so. No food to buy, no tea or coffee. Just water.

Cons: Practically everything!

Pros: on time, clean aircraft, efficient crew.

Cons: Changed departure gate not announced. Auckland gate signs misleading.

Pros: Seat was comfortable.

Cons: Slugged $60 for having one kg extra than on the flight down. Rep Australia in senior golf event ..given a wine box this was weighed too. What a rip off!

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Pros: Pleasant staff, comfy seats on the new 737-800

Cons: Delayed boarding, no food to purchase on board

Cons: Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Pros: The crew was friendly and timely. The flight overall was easy and time effiecient

Cons: The seats were very uncomfortable

Cons: Was delayed by 40 minutes for weather (fine), but then they boarded and we sat in the plane while they refueled and waited...for another hour. Seats were very narrow, not clean, and charged extra for 1 checked bag.

Pros: We got to queenstown a little bit sooner

Cons: They have crazy expensive fees for luggage if over weight..I will not choose them again

Pros: The seating was comfortable

Pros: I didn’t book a seatbelt beforehand so when I checked in and was assigned the front row, which is an emergency exit row, I was very pleased because it meant I could board early and had extra legroom. The check in agent was also very patient with me while I tried to sort out my bags

Pros: boarding has been delayed however there is poor communication between the staff regarding estimated of delay...

Pros: The window seats are good for sleeping.

Cons: No major issues on this flight.

Pros: The crews did their best in a bad situation and were informative and engaging. Tiger also have an easy and economical upgrade to cabin baggage weight limit.

Cons: Outbound we were delayed on the tarmac for 45mins as the cabin PA had failed. A tech had to board and reboot the computer system. Our return journey was delayed 80mins as the assigned plane had another technical issue and required replacement. On landing deboarding was delayed a further 10mins as the ground crew had brought the wrong set of steps and couldn't find the correct set. Every time fly tiger I vow it will be the last time, but they are cheap...

Pros: Pleasant staff, comfy seats on the new 737-800

Cons: Delayed boarding, no food to purchase on board

Pros: Crew is ok

Cons: Ticket is not cheap but even checkin is self service. Luggage fee is so high. No food and even no water on a three hour flight

Cons: Eat and sleep

Pros: Economical and value for money

Cons: With an aisle seat, bumped several times by crew everyone they walked up and down the aircraft

Pros: Crew was lovely. Very polite and friendly especially after a quick turnaround and late flights.

Cons: Bring a small pillow or something to comfort your seat a little. Seats aren’t the best, but it’s an airplane

Pros: Basic flight. Got me from A to B.

Cons: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.

Pros: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.

Cons: My poor spine does not like budget airline seats at all.

Pros: The chicken sarnie was really nice!

Pros: Nothing.

Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Pros: Nothing

Cons: Baggage gouging, terrible customer service, long lines.

Pros: Nothing and won't travel with them again.

Cons: On timeliness!

Pros: Security was super fast. Boarding was straight forward.

Cons: Jetstar baggage policy is, as most know, annoying. 7 kg limit on carry on bags or else you have to pay for extra “weight allowance.” Quite annoying since I can’t very well weigh my bag at home and it really changes nothing. You still bring the bag on the pla e. You just have to pay extra

Pros: jetstar is good interstate and quick and efficient

Cons: Free coffee

Pros: it was fast and effective

Cons: nothing

Pros: Comfy

Cons: Need free movies

Pros: Efficiency, timeliness, friendly crew

Cons: 1. Center of seat was so thin I could feel some part of the structure pushing against my spine to the point of discomfort. 2. Temperature was quite cold for both flights (row 19 & 21). Not sure if it was my location or something else, but I fly a fair amount and the temp was below what was comfortable for me.

Pros: New food range good at breakfast

Cons: Seats a bit tight for big guys, late departure no effort to arrive on time, weighing carryon to the gram.

Pros: Crew is ok

Cons: Ticket is not cheap but even checkin is self service. Luggage fee is so high. No food and even no water on a three hour flight

Pros: Only one of the staff was friendly.

Cons: Only allowed 7 kilos of baggage, would have been nice to know that, the charge for my 10 kilo bag was $75, same price as my ticket, you find this out at the gate, what a scam. Flight was 1 hour late. Gate check in lady was yelling at customers to take out headphones and listen to her! Will not use them again.

Pros: It’s on time

Pros: The seating was comfortable

Pros: The ease of online check-in and printing my baggage stickers upon arrival at the airport. The staff at the check-in desk were lovely, the staff on the plane were lovely; it was great.

Cons: Nothing. I've previously had very average experiences with Jetstar which made me uncertain about booking these flights but I was completely overthrown by the service turn-around. I'm now a Jetstar advocate.

Pros: The check in agent offered us exit row seats without prompting because my husband is 6'4"!

Pros: Was onetime and landed early.

Pros: The crew was friendly and timely. The flight overall was easy and time effiecient

Cons: The seats were very uncomfortable

Pros: The staff were fantastic, very professional, friendly and helpful. On board wine and food was surprising with some gluten and dairy free options and a sparkling Tempus Two.

Cons: I purchased MoveMe to allow me to change to an earlier flight if my schedule changed. It did, and I arrived at the airport over an hour before the earlier flight was due to depart. I attempted to use the MoveMe option at the check in Kiosk and discovered it is not available at the kiosk. On speaking to a ground staff member, she advised that I was in plenty of time to move to the earlier flight, she confirmed that on a recent print out there were quite a few seats available and I simply had to go to the Service Desk.... which had a queue of approx. 8 people. Unfortunately, it took approx 20 mins to get served and it was now too late to get on the flight. If Tigerair are not resourced to efficiently manage face to face service then the MoveMe option must be available through the kiosk. This was an incredible waste of my time with well over 2 hours spent at the airport.

Pros: Toastie sandwich was delicious

Cons: Small child continually kicking the back of my seat despite requests to have her stop

Cons: You guys didn't make it clear I didn't have luggage on the way to Brisbane it was included on the way back it wasn't ? So was hit with a unexpected fee for luggage

Pros: one crew member appeared to authentically greet and farewell clients with a twinkle in his eyes.

Cons: many of the other crew members appeared to actively dislike their job and to treat passengers disrespectfully,

Pros: the actual flight was fine

Cons: When I looked up the flight option through your site I selected one checked bag per person and it showed the price and I decided to purchase. Then when I tried to check in at Jetstar online it showed I had no checked bags WHY?! then I complained about it in an online chat and the chat agent would not agree and said I had to pay for checked bags if I had any and said he/she could do that and asked how much the bags weighed. Since I did not know and could not answer how much the weighed I decided to check them online myself since it gave me options for weight/price I knew our bags would be under - the chat ended and I proceeded to try to pay for one bag each online. However, after more than a half dozen attempts which were all rejected I had to close the online check in and leave as we were running short on time to get things done and get to the airport. At the airport I told all this to the agent at bag check and she would do noting but charged me about $240 for the two bags - grossly more than the $28 for one and $38 for the other that I was trying to pay online & roughly as much as the cost of the flights! Will you please let me know what can be done to get my money back as this is just not right?

Pros: The crew heard this person carrying on and did nothing

Cons: Another passenger was rude and disrespectful to personal space in my seating

Pros: Avalon is quiet, decent facilities

Cons: Should give water on the flight. Didn’t buy food didn’t use entertainment

Pros: Flight attendants were friendly, professional, and very efficient while performing their duties

Cons: The landing was rough. Pilot needs to work on landing

Pros: Pleasant staff, comfy seats on the new 737-800

Cons: Delayed boarding, no food to purchase on board

Pros: Cabin crew pretty so-so. No food to buy, no tea or coffee. Just water.

Cons: Practically everything!

Cons: The landing is really bad, i'm very sick on that plane

Cons: No leg room at all...

Pros: The flight was at a convenient time.

Cons: I didn't like that when I submitted my request to fly from Melbourne that Jetstar flew from 2 airports. I found this confusing and caused a problem since I'm unfamiliar with the area.

Pros: Nothing

Cons: Baggage gouging, terrible customer service, long lines.

Pros: I liked the convenience of the airport and getting on the flight.

Cons: I didn't like that there are a lot of hidden fees with Jetstar. I didn't realize you needed to purchase bags for the flight and was unpleasantly surprised when we got to the airport and were told it was going to be $160 to get our bags on our flight and that if we would be paid for it a day before it would have been substantially cheaper. Also, nothing was provided for free on the flight-not even water or the entertainment for a 6 hour long flight.

Cons: Was delayed by 40 minutes for weather (fine), but then they boarded and we sat in the plane while they refueled and waited...for another hour. Seats were very narrow, not clean, and charged extra for 1 checked bag.

Cons: We did not get on the flight, there was no staff available to check in our bags. Everyone we spoke to was rude and abnoxious at Brisbane airport. The only people were lovely and helpful were the volunteers in the blue shirts who tried to direct us in the right direction. We finally got on a flight and still had to pay for it.

Cons: The flight was extremely delayed and appeared to be the turn around time due to the flight arrival time and the passengers on the flight unloading. I note that my departure flight was also delayed significantly. This return flight delay caused me to miss my flight, even though I had a good buffer.

Pros: Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.