Prices are in Australian Dollars.

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Airports
Origin
San Francisco
$1006
only
$1006
Kahului
$892
only
$892
Honolulu
$490
only
$490
Los Angeles
$856
only
$856
Lihue
$1036
only
$1036
Kailua-Kona
$934
only
$934
Destination
Brisbane
$883
only
$883
Melbourne
$856
only
$856
Sydney
$490
only
$490
Mon., 3 Jun.
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Thu., 13 Jun.
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 35m
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
Excellent 10.0

Pros: Great price comfortable flight and great staff from the beginning until landing. Accommodated our baby extremely well allowing us a row to ourselves

HNL
SYD
Excellent 10.0

Pros: Very helpful with my Visa problem

HNL
SYD
Good 6.6

Pros: Long flight but staff attentive

Cons: Baggage at Sydney was extremely slow coming almost an hour !

HNL
SYD
Mediocre 2.0

Cons: The personnal was rude and unhelpful, the second flight was late and nobody told us why or apologized. I dont think that you should charger food in ten hours flights and special not that expensive for such awful food.

HNL
SYD
OK 5.0

Pros: People were friendly

Cons: It costs money for food and entertainment and drinks!! 10 hour flight and no snacks or drinks :((

Thu., 11 Apr.
LAX
Los Angeles
MEL
Melbourne & other airports
50h 30m
Thu., 18 Apr.
MEL
Melbourne & other airports
LAX
Los Angeles
54h 30m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

PVG
JFK
Excellent 9.3

Pros: Flight attendants are excellent, polite, warm and professional.

PVG
LAX
Excellent 10.0

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

PVG
NRT
Good 6.6

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

Wed., 26 Dec.
LAX
Los Angeles
MEL
Melbourne & other airports
15h 55m
Thu., 17 Jan.
MEL
Melbourne & other airports
LAX
Los Angeles
14h 30m
Trip: 23 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
LAX
MEL
OK 4.6

Cons: Tiny tiny seats with no leg room whatsoever. Couldn't check in online and couldn't get assigned seats or request a guaranteed aisle seat. Extremely uncomfortable for 15 hours.

LAX
MEL
Excellent 10.0

Pros: Pillows were comfy, seats reclined to a comfy position

LAX
MEL
Mediocre 2.0

Cons: Delayed sat kn tarmac coming and going. Paid for window seat and did not get it.

LAX
MEL
Excellent 9.3

Pros: Several genre and selections to choose from

Cons: The HBO selections were the same as 8 months ago

LAX
MEL
Mediocre 2.0

Pros: Dreamliner plane

Mon., 3 Jun.
OGG
Kahului
SYD
Sydney Kingsford Smith
19h 46m
Mon., 17 Jun.
SYD
Sydney Kingsford Smith
OGG
Kahului
14h 38m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon., 29 Apr.
LAX
Los Angeles
SYD
Sydney Kingsford Smith
26h 50m
Tue., 14 May
SYD
Sydney Kingsford Smith
LAX
Los Angeles
26h 35m
Trip: 16 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,013 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
MNL
CAN
Good 6.4

Pros: In general, the service is OK, but not outstanding. Try to do better!

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

CAN
LAX
Excellent 8.0

Pros: Overall, the service is good.

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

WUH
SFO
Mediocre 2.0

Cons: The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!

LAX
CAN
Excellent 10.0

Cons: I like this flight

CAN
KTM
OK 4.0

Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.

Tue., 1 Jan.
LAX
Los Angeles
SYD
Sydney Kingsford Smith
19h 40m
Tue., 22 Jan.
SYD
Sydney Kingsford Smith
LAX
Los Angeles
13h 50m
Trip: 22 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 112 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
LAX
SYD
Excellent 9.0

Pros: quick and easy boarding, friendly crew, decent leg room, in seat entertainment, clean facilities

Cons: seats are a bit hard, flight was very cold (can't control air flow), reading light was mixed up with another seat

LAX
SYD
Excellent 10.0

Pros: Everything from check in to exit was well executed. Kudos! Will definitely use Virgin Australia on next trips as well

LAX
SYD
Excellent 10.0

Pros: Service and crew is very great Comfortable

LAX
SYD
Mediocre 3.3

Pros: Nothing I liked about virgin Australia airlines

Cons: Delay - The flight got delayed by an hour, no one knows why? the screen at the boarding area show on time despite online flight stats say dealyed Boarding - We were in economy and no one cares to smile, assistance is too far to think Food - Only two meals, one when we were asleep around 1am - 2am LA Time. After 12 hours into the trip breakfast was served, announcement was omelette, ham & cheese or French toast, but when they came to the seat, they had only omelette. Crew - One of the worst crew, they chat for hours together but no help to economy customer, no smile, no coffee, no snacks in long haul flight, wish had them on camera but didn't want to invade privacy of others, they offer rotten fruits if one asks for snack

LAX
SYD
OK 4.3

Pros: Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)

Cons: Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered

Thu., 11 Apr.
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Tue., 23 Apr.
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 35m
Trip: 13 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
Excellent 10.0

Pros: Very helpful with my Visa problem

HNL
SYD
Mediocre 2.0

Cons: The personnal was rude and unhelpful, the second flight was late and nobody told us why or apologized. I dont think that you should charger food in ten hours flights and special not that expensive for such awful food.

HNL
SYD
Good 6.3

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

HNL
SYD
OK 5.0

Pros: People were friendly

Cons: It costs money for food and entertainment and drinks!! 10 hour flight and no snacks or drinks :((

HNL
SYD
Excellent 9.6

Cons: Baggage fees were rediculously high.

Mon., 24 Dec.
SFO
San Francisco
SYD
Sydney Kingsford Smith
21h 45m
Wed., 16 Jan.
SYD
Sydney Kingsford Smith
SFO
San Francisco
20h 59m
$1006
Trip: 24 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SEA
GEG
Mediocre 2.0

Cons: The pplane was two hours late to depart due to technical issues.

ATL
PHX
Excellent 9.3

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

BDL
ATL
Excellent 9.3

Pros: New plane with great entertainment arrived 30 mins early

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

BOS
PHL
Excellent 8.6

Pros: We left early

Sat., 6 Apr.
LIH
Lihue
SYD
Sydney Kingsford Smith
14h 22m
Tue., 23 Apr.
SYD
Sydney Kingsford Smith
LIH
Lihue
26h 10m
$1036
Trip: 18 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,902 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SEA
OGG
OK 5.6

Pros: Airline serves food without charging.

Cons: Have to pay for all movies and TV shows. Too many announcements.

LIH
OGG
Good 6.6

Pros: I love the energy of Hawaiian Airlines I truly feel the Aloha

Cons: My bag was lost ~ that's frustrating. This is an aspect of my travel, but overall my flight & experience was groovy.

LIH
LAX
Excellent 8.0

Pros: Should have free entertainment on a 4-6 hr flight

Cons: Nothing to watch unless pay a fee.

LAX
KOA
Mediocre 2.0

Pros: Food and service was pretty good

Cons: Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left.

SFO
HNL
Mediocre 2.0

Cons: My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland

Tue., 12 Feb.
LAX
Los Angeles
MEL
Melbourne & other airports
18h 30m
Thu., 28 Feb.
MEL
Melbourne & other airports
LAX
Los Angeles
18h 30m
$1053
Trip: 17 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
IAH
AKL
Excellent 8.6

Pros: Everyone was very nice, food was good, movie choice was great

Cons: Would have liked a more comfortable seat. Couldn’t sleep well

AKL
LAX
Excellent 9.0

Pros: Pinot noir

Cons: No temp control, a little stuffy

CHC
AKL
Good 6.0

Cons: $80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport

LAX
MEL
Excellent 10.0

Pros: New united planes are great

HNL
AKL
Excellent 10.0

Pros: Service and food choices. Seating and the mattress for bed.

Mon., 17 Jun.
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Tue., 25 Jun.
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 35m
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
OK 5.0

Pros: People were friendly

Cons: It costs money for food and entertainment and drinks!! 10 hour flight and no snacks or drinks :((

HNL
SYD
Good 6.3

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

HNL
SYD
Good 6.6

Pros: Long flight but staff attentive

Cons: Baggage at Sydney was extremely slow coming almost an hour !

HNL
SYD
Good 6.0

Pros: Comfortable flight. Good crew. Easy checkin.

Cons: $4 for a cup of coffee?!!!! No thank you. And not a single pretzel without charge. Geez.

HNL
SYD
Mediocre 3.3

Pros: I liked the price of the ticket.

Cons: The quality of the staff is so varied. There are a few of them, the stewards and stewardesses, who are top-quality, and then there are some that are absolutely horrible. Sexist, rude.

Thu., 14 Mar.
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Sat., 30 Mar.
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 40m
Trip: 17 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
Good 6.6

Pros: I liked the organisation

Cons: The food

HNL
SYD
Good 6.6

Pros: Long flight but staff attentive

Cons: Baggage at Sydney was extremely slow coming almost an hour !

HNL
SYD
Mediocre 2.0

Cons: The personnal was rude and unhelpful, the second flight was late and nobody told us why or apologized. I dont think that you should charger food in ten hours flights and special not that expensive for such awful food.

HNL
SYD
Mediocre 3.3

Pros: I liked the price of the ticket.

Cons: The quality of the staff is so varied. There are a few of them, the stewards and stewardesses, who are top-quality, and then there are some that are absolutely horrible. Sexist, rude.

HNL
SYD
OK 5.0

Pros: People were friendly

Cons: It costs money for food and entertainment and drinks!! 10 hour flight and no snacks or drinks :((

Thu., 23 May
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Thu., 30 May
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 35m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
Good 6.3

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

HNL
SYD
Mediocre 2.0

Cons: The personnal was rude and unhelpful, the second flight was late and nobody told us why or apologized. I dont think that you should charger food in ten hours flights and special not that expensive for such awful food.

HNL
SYD
OK 5.0

Pros: THE PRICE OF THE TICKET IS WHY YOU WOULD FLY JETSTAR. OTHERWISE, YOU WOULDN'T FLY JETSTAR.

Cons: The food menu is very limited to bready, carbohydrates - not a single salad or actual meal is available. Everything is tv dinner style. The entertainment only changes every few months so if you are frequent flyer with JetStar, you'll get bored of the movie and TV selection within three flights. The customer service varies wildly. I had one flight where a steward spilled a cup (literally) of water on me and handed me two napkins, and another flight where they moved me to a more comfortable seat upon request. Also, the JetStar membership is a JOKE! I paid for a year membership with the offer of deals and lower, membership prices. HA! I have yet to see an international offer, and they only reduce prices of say entertainment by $1. Also, they don't have an actual MILES program. If I was flying with ANY other company, I would have received some type of positive upgrade for all my flying with them. I must have flown 100,000 miles with them this year already.

HNL
SYD
Excellent 10.0

Pros: Very helpful with my Visa problem

HNL
SYD
Excellent 10.0

Pros: Great price comfortable flight and great staff from the beginning until landing. Accommodated our baby extremely well allowing us a row to ourselves

Tue., 5 Mar.
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Tue., 12 Mar.
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 40m
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
Excellent 9.6

Cons: Baggage fees were rediculously high.

HNL
SYD
Good 6.0

Pros: Comfortable flight. Good crew. Easy checkin.

Cons: $4 for a cup of coffee?!!!! No thank you. And not a single pretzel without charge. Geez.

HNL
SYD
Excellent 8.0

Cons: Na

HNL
SYD
Excellent 10.0

Pros: Great price comfortable flight and great staff from the beginning until landing. Accommodated our baby extremely well allowing us a row to ourselves

HNL
SYD
Good 6.3

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

Mon., 25 Feb.
HNL
Honolulu
SYD
Sydney Kingsford Smith
10h 20m
Tue., 19 Mar.
SYD
Sydney Kingsford Smith
HNL
Honolulu
9h 40m
Trip: 22 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 152 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
HNL
SYD
Excellent 10.0

Pros: Very helpful with my Visa problem

HNL
SYD
Good 6.3

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

HNL
SYD
Excellent 9.6

Cons: Baggage fees were rediculously high.

HNL
SYD
OK 5.0

Pros: People were friendly

Cons: It costs money for food and entertainment and drinks!! 10 hour flight and no snacks or drinks :((

HNL
SYD
Excellent 8.0

Cons: Na

Mon., 17 Dec.
LAX
Los Angeles
MEL
Melbourne & other airports
18h 25m
Wed., 23 Jan.
MEL
Melbourne & other airports
LAX
Los Angeles
14h 30m
Trip: 38 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
LAX
MEL
Mediocre 2.0

Pros: Dreamliner plane

LAX
MEL
OK 5.6

Pros: The food choices were lovely, plenty of bathrooms and touch screen entertainment (albeit with an outdated feeling and clunky interface.) The skycam was the best part of the entertainment interface options, giving you an outside view of the plane at all times from a camera at the top of the plane tail. Watching the plane during its descent and landing was very cool.

Cons: I’ve flown in tight-spaced economy seats before, but the lack of space to even bend over to reach items on the floor was extreme on this plane and unacceptable for a 15+ hour flight. It truly felt like a straightjacket. Serious acrobatics were required to reach items on the floor. The tray table would also fly down on its own, the lever holding it would slide free while I was sleeping. There was no wifi at all, not even for using the qantas apps. My fiancé flew on Virgin the week before and was able to purchase wifi and stay in touch with me for $19 for the duration of the flight. Even my flight earlier this year with Qantas on the Dreamliner lacked usable wifi, but the experience of the Dreamliner plane itself was wonderful. In addition, the usb ports on the end of the armrests weren’t working. I feel it should be part of the safety briefing to point out where the usable power points are, given how vital charged phones are these days for boarding passes, reaching loved ones and entertainment when the wifi isn’t working. I didn’t realize there was a plug for laptops/ block plugs until I asked about the USB ports not working until the last 2 hours of the flight. The location of that was somewhere few would notice or look if not explicitly told. This will be the last time I ever book with Qantas when an a380 model is involved, unless great overhauls and updates are completed. Economy should not lack basic ergonomic comforts and while I’ve spent years touting my love for Qantas, having had wonderful experiences in the past, this one fell far below what I had come to expect from the Qantas name.

LAX
MEL
OK 4.6

Cons: Tiny tiny seats with no leg room whatsoever. Couldn't check in online and couldn't get assigned seats or request a guaranteed aisle seat. Extremely uncomfortable for 15 hours.

LAX
MEL
Excellent 10.0

Pros: The flight attendants gotta be the happiest people in the biz. I didn't want to be there, but that they did made my whole trip better.

LAX
MEL
OK 5.0

Cons: The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts.

Mon., 15 Apr.
LAX
Los Angeles
SYD
Sydney Kingsford Smith
43h 15m
Sun., 28 Apr.
SYD
Sydney Kingsford Smith
LAX
Los Angeles
38h 55m
Trip: 14 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

JFK
PVG
OK 5.0

Pros: Food

Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE

BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Wed., 1 May
LAX
Los Angeles
SYD
Sydney Kingsford Smith
37h 40m
Mon., 13 May
SYD
Sydney Kingsford Smith
LAX
Los Angeles
26h 35m
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,013 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
CAN
SFO
Good 6.0

Pros: fast boarding time Premium Economy

Cons: entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787.

LAX
CAN
Excellent 10.0

Cons: I like this flight

CAN
KTM
OK 4.0

Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.

MNL
CAN
Good 6.4

Pros: In general, the service is OK, but not outstanding. Try to do better!

Cons: There is still room for improvement. Flight attendants need to be better trained in dealing with passengers. Spend the time to "listen" thoroughly instead of saying "OK I know" & then fuffill the passengers request. Sometimes, little details matter, even they did the job right. Try to do better!

CAN
JFK
Good 6.0

Pros: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.

Cons: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.

Mon., 3 Jun.
KOA
Kona International
SYD
Sydney Kingsford Smith
27h 07m
Mon., 10 Jun.
SYD
Sydney Kingsford Smith
KOA
Kona International
13h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed., 26 Dec.
LAX
Los Angeles
BNE
Brisbane
13h 55m
Thu., 24 Jan.
BNE
Brisbane
LAX
Los Angeles
12h 40m
Trip: 30 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 109 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
LAX
BNE
Excellent 10.0

Pros: Ahh Qantas. What a relief after an internal US flight on a US carrier. Spacious, comfortable, on time, good food.They even comped us for luggage delayed that was not their fault.

Cons: Nothing - all good. Thanks Qantas for showing us how it can and should be done.

LAX
BNE
OK 4.0

Pros: They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice.

Cons: Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie.

LAX
BNE
Mediocre 3.3

Pros: This flight was delayed and caused significant disruption to the remainder of our travel plans. We missed our next two flights and had to forfreit the cost of a hotel.

LAX
BNE
Excellent 9.0

Pros: Seriously, in all my years of flying this was the best experience I've ever had - and that includes comparing my Economy ticket at Qantas to previous First Class flights with Delta and US Air. Very coordinated, very well setup and prepared. The stewards were wonderful. Food and service outstanding through the entire 13hr flight.

Cons: My seat screen did not work, but I was ok with that as I had a charged iPad with me.

LAX
BNE
Mediocre 2.0

Cons: The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again.

*
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