Find Cheap Flights from North America to Sydney

Pros: The planes were clean.

Cons: When we purchasing tickets through Kayak we were not informed that we would have to pay $25 per kilogram on our checked bags. These bags are normally roller wheel carry-ons, but we were not allowed to carry them on. The cost was $640! We were told only when we got to the counter (there are no electronic tickets or electronic check in.) we received a 'discount' and had to pay $360. The jet star agent admitted that she gets multiple complaints DAILY about these fees. Jet Star scams its customers. The reviews are poor precisely because of this. Avoid this airline.

Pros: That they re-booked me to Quantas

Cons: That it arrived too late to make my connecting flight and it seemed Jetstart wasn't aware of the passengers that were re-booked or that we wouldn't make the next flight

Pros: Flight itself was OK. No free warm drinks a bit pissing off.

Cons: Our luggage was not properly transferred in Sydney and then the recovery action was very slow and as if nobody cared.

Cons: They cancelled our flight 2x and customer service was awful. Ended up getting a refund and flying with Hawaiian. Never again will I fly with Jetstar

Pros: Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways.

Cons: Food was average and I could not put my seat back slightly.

Cons: Boarding a bit chaotic

Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.

Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

Pros: Free WiFi and a snack of crackers and a dip.

Cons: All good!

Cons: The boarding had not started at the time due 22:25, I went to the rest room and on return the gate was closed for boarding. Staff advised they had commenced removing my luggage from the plane. The plane was still there but they would not let me board.! There was no call or final call or even a personal call with my name., staff said they were not required to do that. Then after pleading with no result, I requested my baggage. Staff sent me to baggage claim 2. There was no baggage, and by that time no Virgin Australia staff in the airport until 3pm the following day. I was stuck in a foreign airport, no luggage, no assistance at all from Virgin Australia to get my luggage, find accommodation, rebook a flight which resultingly cost US$900. I was distraught, the plane was still there and my luggage had not yet been removed and they refused me to board the flight!! The Virgin guy in charge was obnoxious and could not have cared less about my welfare, he personally accused me of swearing and I calmly reminded him I had not once used derogitorive language, that language was from another customer who was also refused to board. I question W that the flight was overbooked? This is not the airline Sir Richard Branson whom I have briefly met in Cairns airport promotes. Pitiful service.!!

Cons: I didn't like the fact that there were no snacks served between dinner and breakfast. It was a long flight and some snack could have been offered

Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.

Cons: Nothing

Cons: Everything ! It's just like Southwest Airlines

Cons: The plane was almost unbearable hot for a 15 hour flight. It got to a point where I felt like I was almost suffocating. Eventually the air came on stronger bit that was lile 7 hours in.

Cons: Bad airlinws. No respect of ppl waiting for chk in

Pros: Die Sitze waren richtig bequem, es war ein neues Flugzeug. Auch in der Economi hab ich sehr gut gesessen.

Cons: Maybe it is foot to have one German Stewardess, I had one chinese / englisch Speaking ones.

Pros: Accurate arrival time

Pros: Delta always does a superior job - domestically and internationally!

Cons: Snacks

Pros:

Cons:

Pros: I liked that they accommodated my dietary restrictions and that they supplied us with food for different parts of the flight.

Cons: I didn't like that I was delayed in the beginning of the flight

Pros: Not enough food

Pros: Very nice and speedy check in. Boarding ok. Food good but no fruit.

Cons: slow entertainment system. Some shows and maps unavailable

Pros: Service and staff were great. Especially liked that they provide a personal kit for everyone which has a toothbrush, toothpaste and an eye mask and ear plugs. Excellent!

Cons: As always, more seat room.

Pros: The crew were all very attentive.

Pros: Seat was comfortable (exit row) for a commuter jet.

Pros: flight was great

Cons: food could've been a little better

Pros: The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date.

Cons: The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV.

Pros: I liked the atmosphere and safety

Cons: The food isn't that good

Cons: Jet star are the most fraudulent airline I have ever had the displeasure of dealing with. Their entire set up is a scam and airlines such as these should have the license to provide international travel revoked. $120USD extra charge for a single bag. Extra charges for transportation between terminals. Extra charge for absolutely everything. Not a single offer of water on a 10 hr flight with children.

Cons: No Service - passengers walk to the back and help themselves with water, the only thing that is marked free. Hostesses are either selling duty free items and other merchandises or chatting with each other in one of Chinese dilects.

Pros: Left in time and flight had no incident

Cons: I didn’t like the fact that my luggage was lost. This is a big issue after traveling so far to have no luggage. Especially as I’m staying 45 days! I’m praying it will be found.

Pros: Nice flight crew.

Cons: Extremely long queues for checking in.

Pros: They were super nice and did not charge me for boiling water and tap water as I made my own meal on the plane. They gave me an extra-large cup which made it easy for me to make my freeze-dried meal!

Cons: Reading the reviews - I also got the impression from Kayak that there would be 1 free checked bag. It took 2 hours for me to get my bags upon arrival, so I was almost unable to re-check my bags when the layover was almost 3 hours. I had to take a cab from the international airport to the domestic one, rushing to make the bag check-in deadline, and then get there to see the flight delayed 30 mins. The delay is not the problem, stuff happens, it was the lack of communication, from start to finish that was frustrating. Other airlines have texting and email services, and offer to check bags right outside of customs. I was glad to have brought my own food - $10 for 5 tablespoons of rice? $7.50 for instant noodles? at least the portion size looked OK. The flight staff were very nice, but I felt like the girl at the bar only drinking water.

Cons: Everything a-la-carte, even tea and coffee. Book the baggage, seat and food package when you make initial booking. Did not see flight attendants come around to offer water, if they did, I did not notice.

Pros: I liked the entertainment that's it lol

Cons: Didn't like the delayed flight at all which had us literally running for our connecting flight which meant we didn't have time to eat after a 10 hour flight which had the most horrible food and menu I've ever seen so I literally starved for a whole day thanks to jetstars horrible menu and also did not get my luggage till 2 days later worst experience I've ever had not happy to pay $1200 and starve #worst experience ever!!!!

Cons: They control the windows during flight on the 787 so the whole plane is very dark. Like we are all under their control and will be arrested if we even move. Awful atmosphere. I paid for a window seat to see the ocean and I saw it through a window dimmed 80%. Food close to awful. Crew ok.

Pros: I liked the organisation

Cons: The food

Pros: It was cheap, you get what you pay for and you do pay for everything.

Pros: Nice customer service at check-in to help with our bags.

Cons: Was not well-informed about the excessive baggage fees at the time of purchase. You have to pay for everything on the flight - food, drinks, entertainment.

Pros: The complimentary in flight entertainment was a welcome treat. Was it due to Thanksgiving?

Pros: Friendly and helpful agent at check-in. Price was good, but...

Cons: Didn't know it was cheaper to pay for luggage when buying the ticket so I had to call up and was still charged more than what was listed. Plane was crowded and leg space was very tight. They charge for EVERYTHING and don't even offer a cup of water.

Pros: Pretty comfortable, good entertainment.

Cons: Staff could have been friendlier. I asked for a cup of water and the flight attendant seemed annoyed that I interrupted her. I waited almost ten minutes for my 3/4 filled cup.

Pros: I liked the organisation

Cons: The food

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Cons: No information around delayed flight. There were 4 delays..

Pros: Poor service in business class Low quality food Asked for dessert didn’t get it

Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

Pros: Nice customer service at check-in to help with our bags.

Cons: Was not well-informed about the excessive baggage fees at the time of purchase. You have to pay for everything on the flight - food, drinks, entertainment.

Pros: Very helpful with my Visa problem

Pros: I liked the organisation

Cons: The food

Pros: Flight itself was OK. No free warm drinks a bit pissing off.

Cons: Our luggage was not properly transferred in Sydney and then the recovery action was very slow and as if nobody cared.

Pros: My flight to Los Angeles was great comfortable seats and the food was very good

Cons: Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel

Pros: Poor service in business class Low quality food Asked for dessert didn’t get it

Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route

Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.

Cons: Food was limited and not great.

Pros: The service and food

Cons: Plane seems dated

Pros: Toilets were more spacious than normal

Cons: Virgin app did not authorise my boarding credentials

Pros: Entertainment, complimentary meal and beverages given the time

Cons: No Wi-Fi like other domestic flights

Pros: Fast boarding. Efficient in flight service including a bev and energy bar.

Cons: Nothing.

Cons: CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?

Cons: If it had left on time Waited 3 hours at the airport

Pros: Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years.

Cons: Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it.

Pros: Nice new seats

Cons: Was too warm inside the plane. Boarding address was mobbed and not very well managed

Pros: Best I've flown in a while.

Cons: No Upgrades available when they had empty sets in business class. ??? Not sure why.?

Pros: The movies

Cons: I booked through justfly and then that flight was cancelled and they put me on a United flight to SFO and changed my seating to a middle seat, when I had paid for a window seat. They would do anything to change it back or refund me my money.

Pros: Fantastic. the crew was very kind and professional. Food was the best airplane food I have had so far.

Pros: Nothing. Have used qantas for 20 years...this is the last time.

Pros: was good service and food was nice

Pros: Nothing was real impressive but nothing really bad for a budget airline.

Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Cons: Business class is Not a business class seat On the new 737.