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Check in was awful.., Desks gone….it was a cheap chaotic environment not the usual seated staff member not there….instead a staff little platform…(staff were good) the whole thing reeked of cheap penny pinching- underwhelmed

The legroom in economy on an A321 is wholly inadequate for a 6’3” man. Deeply dissatisfied.

It's basically 15 hours with an airline in economy class. There's really not much of anything that could have been done better unless I had a first class ticket. Cathay Pacific does excellent work, with a very professional, friendly and attentive crew. It's literally the only airline that I will fly to Southeast Asia.

Great entertainment system, the seat is a bit old style needs refurbishment

Special request meals are really below average. Vegetarian options are very limited if you didn't prebook.

Meal options for vegetarians can be provided… Nothing was offered for me for dinner.. crew just said no vegetarian option available and did even bother to provide any alternatives or something to eat.

The flight was delayed for half an hour, hope this can be better

There is very little in the title" Premium" in the Economy experience with Cathay, Melbourne to Hong Kong. The seats are uncomfortable and the cabin with outdated 1990's decor and trim. The food service was sloppy and the leg room providing little to no advantage over regular economy seating. Infact, the Sunday flight was not fill occupancy and I would have done better saving the significant additional costs for the PREMIUM ticket and taken advantage of the seating. If you are a regular premium economy traveler of EMIRATES expecting the same experience on CATHAY, you will be disappointed. Emirates far superior.

The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.

Average flight for which I paid too much for on a last minute purchase.

Poor. Flight was delayed by 50 mins. Poor quality aircraft. Aged, few parts broken. Bad plane.

Small twin prop plane. Basic flight. Food was half a chicken & pesto sandwich. As the flight departed after 12pm alcohol was available. No on board entertainment. No wifi services.

I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.

Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility

Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .

From start to finish, every part of the experience was outstanding. The care and kindness shown to my 95-year-old mother was exceptional—truly 10 out of 10. From the assistance she received at Sydney Airport while boarding the plane to the help she was given when arriving at Wagga Wagga Airport, every staff member was friendly, professional, and genuinely caring. They made her feel comfortable, safe, and well looked after throughout her journey. A heartfelt thank you to everyone who helped make my mother's trip such a wonderful experience. Your compassion and dedication are greatly appreciated.

Was disappointed that we couldn't use our lounge passes as the booking was a group booking.

Five hour flight instead of four hours due to westerly headwinds which wasn’t the fault of Qantas !

The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.

Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.