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Information for flights to Tokyo from Queensland

Flights arrive in Tokyo
Flights depart from Queensland
Flight price $497
Airlines Jetstar, Malaysia Airlines, Philippine Airlines, Qantas Airways, Scoot, China Eastern, China Airlines, Singapore Airlines, EVA Air, Fiji Airways, Air China, Japan Airlines, Korean Air, Virgin Australia, Thai Airways, Cathay Pacific

Book cheap flights from Queensland to Tokyo (return)

Airports
Origin
Cairns
$497
only
$497
Brisbane
$593
only
$593
Coolangatta
$702
only
$702
Destination
Tokyo
$497
only
$497
$718
only
$718
Sat., 2 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Tue., 19 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

AYQ
MEL
Mediocre 2.0

Cons: City of Yulara had a city wide communications failure. Other airlines had backup plans to get passengers out with a manual procedure. Jetstar didn't have a manual process and failed to get us on the plane. I missed my connection and they didn't help with my lost ticket. I ended up buying a new international ticket.

SYD
AVV
Excellent 8.0

Pros: It’s okay

Wed., 8 May
BNE
Brisbane
NRT
Tokyo Narita
20h 40m
Wed., 22 May
NRT
Tokyo Narita
BNE
Brisbane
21h 55m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,201 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
HKG
KUL
Good 6.0

Pros: Not much

Cons: Left late with no explanation

TWU
KUL
Mediocre 2.0

Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.

Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.

KUL
SYD
OK 5.6

Pros: Having 2 seats to ourselves

Cons: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr

KUL
DPS
Mediocre 2.0

Cons: I haven't even made it to my destination yet.

BTU
SBW
Mediocre 2.6

Cons: Delayed for more than an hour..

Thu., 7 Mar.
BNE
Brisbane
NRT
Tokyo Narita
26h 05m
Wed., 20 Mar.
NRT
Tokyo Narita
BNE
Brisbane
23h 05m
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2,224 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.7
Food
7.0
MNL
SIN
Excellent 10.0

Pros: The flight was underbooked so I had a row to myself. That always makes a happy flight.

MNL
GUM
Good 7.0

Pros: One of the smoothest landings I’ve ever extin my life! The food was excellent- all our children ate from 17 down to 2. We were provided blankets and pillows (which you sometimes can’t get on other airlines). Would fly with them again for sure - great budget airline

Cons: We had about a 35 minute wait once on the plane before we could take off. Not sure why it took so long (other than they said we were number 7 for takeoff). Also once we went through airport security and sat around we had to go through security again before getting to our waiting area (or hold area) but we had to throw out our water. Not sure why seeing as we purchased the water in the airport.

SGN
MNL
Excellent 9.0

Pros: Crew and check in were very accommodating to our family with two small children.

Cons: Food served did not have any vegetarian choices.

SIN
MNL
Good 7.0

Pros: Everything was smooth - no issues or delays. Food was great Would fly with them again for short distances.

Cons: Apparently if you book with a third party booking Philippine Airlines does not provide you with meal or hotel voucher in Manila for long layover (22 hours). Had I booked directly through them they would have provided meals/hotel for the night. Instead we had to get two rooms for our family of 6. For this, I wouldn’t recommend them (if using third party booking).

MNL
SGN
Excellent 10.0

Pros: Well organize & very courteous..

Cons: So far no complaint

Wed., 13 Mar.
BNE
Brisbane
NRT
Tokyo Narita
9h 10m
Thu., 14 Mar.
NRT
Tokyo Narita
BNE
Brisbane
9h 10m
Trip: 2 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 16 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
BNE
NRT
Good 7.0

Pros: Warm service, provide healthy high fiber choice of food

Cons: I asked for some drink but it's not delivered until the crew started serving drinks to all passengers. I guess she forgot about my request. The aircraft is also a quite old one so entertainment facilities are not so updated.

PER
SYD
Good 7.0

Pros: Overall a good flight

Cons: Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working.

BNE
NRT
Mediocre 2.3

Pros: Friendly staff, efficient processes, on time - and the only airline with a direct flight from Brisbane to Tokyo.

Cons: If only I could afford business class :(

SYD
DFW
Good 6.0

Cons: Seating space was horrible! The seat in front of me, when reclined, was IN MY LAP! Headphones were bad. This LONG flight left A LOT to be desired!

BNE
SYD
Excellent 10.0

Pros: everything about he flight was perfect

Wed., 8 May
OOL
Gold Coast
NRT
Tokyo Narita
35h 30m
Wed., 22 May
NRT
Tokyo Narita
OOL
Gold Coast
8h 50m
Trip: 15 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 264 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
DMK
NRT
Excellent 8.0

Pros: On Time No Frills.Overall Good

Cons: Nothing

SYD
SIN
OK 5.0

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

KIX
HNL
Excellent 10.0

Pros: MinimumService!

Cons: MinimumService!

SIN
HKG
Excellent 9.6

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

SIN
TPE
OK 5.0

Pros: It was a good flight

Cons: The long delay......

Wed., 27 Feb.
BNE
Brisbane
HND
Tokyo Haneda
34h 40m
Mon., 18 Mar.
HND
Tokyo Haneda
BNE
Brisbane
23h 20m
Trip: 19 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,684 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
PVG
CEB
Excellent 10.0

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

PVG
LAX
Excellent 9.0

Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

PVG
NRT
Good 6.6

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

TYN
PVG
Excellent 8.3

Pros: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Cons: Flight attendants are excellent, polite, warm, professional.

Thu., 18 Apr.
BNE
Brisbane
NRT
Tokyo Narita
21h 05m
Tue., 23 Apr.
NRT
Tokyo Narita
BNE
Brisbane
13h 40m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,140 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
SYD
TPE
Excellent 8.3

Pros: Got an exit row seat. Lots of leg room.

Cons: No complaints.

TPE
JFK
Excellent 8.0

Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.

Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!

MNL
TPE
OK 4.6

Cons: Dirty

TPE
SFO
Good 6.0

Cons: China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance.

BKK
TPE
Excellent 10.0

Pros: seats were full configurable, tray table very logical and space all felt useable.

Cons: the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.

Fri., 10 May
BNE
Brisbane
HND
Tokyo Haneda
16h 50m
Sun., 19 May
HND
Tokyo Haneda
BNE
Brisbane
16h 05m
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,092 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
PER
Excellent 9.0

Pros: More space then previous flights. Attendants very pleasant and helpful.

Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.

AKL
SIN
Excellent 8.0

Pros: personel provided excellent service

Cons: food was ok. A faulty entertainment system did make our flight feel longer.

LAX
NRT
Good 6.3

Pros: The inflight entertainment was great, lots of movie selections

Cons: The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines

SIN
HAN
Excellent 10.0

Pros: Friendly staff Good customer service

Cons: There was nothing i dislike

NRT
LAX
Excellent 8.0

Pros: The service is exceptional!

Wed., 20 Mar.
BNE
Brisbane
NRT
Tokyo Narita
15h 20m
Wed., 17 Apr.
NRT
Tokyo Narita
BNE
Brisbane
18h 35m
Trip: 29 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,041 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.4
Food
8.3
IAH
TPE
Excellent 8.3

Pros: Friendly and helpful flight attendants

Cons: The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine.

TPE
SFO
Excellent 9.6

Pros: Alll good and arrived early!

BKK
TPE
Excellent 9.0

Pros: Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus.

DPS
TPE
Mediocre 2.0

Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.

TPE
YYZ
Excellent 10.0

Pros: 機艙舒適,機組人員態度良好,熱心親切,服務快速,空服員讓人看起來友善美麗,飛機乾淨衛生,讓人放心搭乘。

Cons: 機上購物的電視螢幕上,想訂購的物品都沒有,很可惜。

Thu., 31 Jan.
BNE
Brisbane
NRT
Tokyo Narita
20h 55m
Fri., 22 Feb.
NRT
Tokyo Narita
BNE
Brisbane
24h 20m
Trip: 23 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 831 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
LAX
NAN
Good 7.3

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

NAN
BNE
OK 4.0

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

SYD
NAN
Mediocre 3.6

Pros: I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller.

Cons: Worst Fiji ground staff at Sydney airport

NAN
AKL
Good 7.3

Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.

Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Sat., 2 Feb.
CNS
Cairns
HND
Tokyo Haneda
19h 40m
Tue., 5 Feb.
HND
Tokyo Haneda
CNS
Cairns
15h 45m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed., 20 Feb.
BNE
Brisbane
HND
Tokyo Haneda
21h 40m
Sat., 2 Mar.
HND
Tokyo Haneda
BNE
Brisbane
18h 40m
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 4,906 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
PEK
SZX
Good 7.0

Cons: Flight very delayed, no information provided in English.

MNL
PEK
Good 7.3

Pros: New plane Alert crew Comfy seats in economy Excellent cabin service on 12 hr flight

Cons: Awful food even when Muslim meal ordered before

MNL
PEK
Excellent 8.3

Pros: comport

Cons: nothing at all

MNL
PEK
OK 5.0

Pros: Short waiting period for connecting flights

Cons: Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus

PEK
CAN
Mediocre 2.0

Cons: We only had one hour to catch our connecting flight, which was canceled and rescheduled by air China not by customer. Rude!

Fri., 8 Feb.
BNE
Brisbane
HND
Tokyo Haneda
23h 00m
Mon., 25 Feb.
HND
Tokyo Haneda
BNE
Brisbane
28h 50m
Trip: 18 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,890 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
HND
SFO
Excellent 10.0

Pros: Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef.

SFO
HND
Excellent 10.0

Pros: Everything ! Makes me what to travel to Japan more.

Cons: I loved it

NRT
LAX
Good 6.0

Pros: Service was excellent

Cons: Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane

CTS
NRT
OK 4.3

Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight

NRT
ORD
Excellent 10.0

Pros: Comfortable and great crew

Sat., 16 Feb.
BNE
Brisbane
HND
Tokyo Haneda
15h 00m
Sun., 24 Feb.
HND
Tokyo Haneda
BNE
Brisbane
27h 05m
Trip: 9 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,325 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.0
Entertainment
8.6
Food
8.5
ICN
MNL
Good 6.0

Pros: Accomodating the cew

Cons: None

ICN
IAD
Excellent 9.5

Pros: Crew, Food, Boarding, Entertainment.

Cons: My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!

ICN
PEK
Excellent 10.0

Pros: Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!

HNL
NRT
Excellent 9.3

Pros: Clean comfortable

Cons: Vegan meal option needs more veggies

ICN
KUL
Mediocre 2.0

Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE

Sat., 2 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Tue., 19 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

CNS
NRT
Good 7.6

Pros: Inflight infrastructure Warm crew

Cons: Water size for sales was too small

SYD
AKL
Excellent 10.0

Pros: Good price, nice flight.

Cons: Waited a very long time to get off the plane & be shuttled to the terminal - 20-30 minutes. Flight attendants shouldn't have to go all the way up front or to the back to bring me a cup of tap water. They could have a pitcher or bottle handy for those not purchasing drinks or food.

CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

CNS
NRT
Mediocre 3.6

Cons: The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items.

Thu., 10 Jan.
BNE
Brisbane
NRT
Tokyo Narita
23h 20m
Wed., 23 Jan.
NRT
Tokyo Narita
BNE
Brisbane
19h 10m
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,917 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
MEL
AKL
Excellent 8.0

Pros: Plane was clean, crew were fantastic, food was acceptable

Cons: Seating doesnt allow a lot of leg room for taller people unless you want to pay more for Premium Economy, We travelled early December and the Entertainment still referred to the November listings

LAX
SYD
Excellent 10.0

Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.

Cons: Nothing

SYD
LST
Excellent 9.0

Pros: First time trying the new inflight Wifi - great!

SYD
MEL
Excellent 8.0

Cons: Initial temperature was a little low but it improved

PER
CBR
Excellent 8.0

Pros: Director flight at a good time

Cons: nothing

Sun., 17 Feb.
BNE
Brisbane
HND
Tokyo Haneda
33h 30m
Sun., 24 Feb.
HND
Tokyo Haneda
BNE
Brisbane
24h 30m
$1042
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1,798 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
BKK
LHR
OK 5.0

Cons: Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff

HND
BKK
Good 7.0

Pros: Food and service was great.

Cons: Old plane, headset did not work well.

KBV
BKK
OK 4.6

Pros: Quick flight

Cons: Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight

HKG
BKK
Good 6.0

Pros: Food still up to standard. Better then some flight from Thai Airways.

Cons: Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray.

BKK
KUL
Excellent 10.0

Pros: The service was great as was the space.

Cons: I would have liked a window seat.

Sat., 2 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Tue., 19 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 18 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
CNS
NRT
Excellent 8.0

Pros: The plane was nice and I was comfortable for the most part in coach. Which is where I always fly. The leg room was good and I had ample storage overhead and below the seat in front of me. The staff were nice. The co-pilot was very polite.

Cons: At the end of the day you don't want the customer thinking....geez, for the cost I ended up paying, I could have bought the higher priced ticket with _____ airline. My opinion, this would not be my choice of business models. - Some reasonable amount of luggage should be included past the carry on. - I would not charge separately for blankets and entertainment. If I did it would be such a nominal fee that everyone would just do it. - I feel the same way for snacks, water, soda, coffee, etc. Some appropriate fee that is not a major upcharge. I think from a customer satisfaction standpoint I would charge $25 more on each ticket and provide more without all the upcharges. It just feels better.

CNS
NRT
Mediocre 3.6

Cons: The flight to destination (Cairns, Australia) was uncomfortable. The overhead storage above my seat was a storage bin. The flight attendant kept going in and out of it throughout the flight. The flight attendants in the galley kept opening and closing doors for majority of the flight. The flight was a red eye so it was hard to rest. The flight does not offer blankets, pillows, food, or drinks without paying for these items. So, if you are flying with Jetstar make sure to bring these items.

CNS
NRT
Excellent 8.0

Pros: Best price by far for a direct flight to our destination. Optional paying for food and entertainment, etc, was perfect for our needs and budget.

Cons: Didn't realize we wouldn't even be given water without paying for it. Nothing wrong with the policy that you pay for everything extra, but needed more explanation up front for a first-time user. Baggage weights, food and drink, entertainment--all are extras, and sometimes cheaper to pay for it at original booking. I didn't understand that until I'd already bought the tickets.

CNS
NRT
OK 4.6

Pros: The plane is new and big

Cons: We left 3 hours late and I got into Narita Tokyo too late to make a train home.

SYD
AKL
Excellent 10.0

Pros: Good price, nice flight.

Cons: Waited a very long time to get off the plane & be shuttled to the terminal - 20-30 minutes. Flight attendants shouldn't have to go all the way up front or to the back to bring me a cup of tap water. They could have a pitcher or bottle handy for those not purchasing drinks or food.

Mon., 15 Apr.
BNE
Brisbane
HND
Tokyo Haneda
29h 35m
Tue., 23 Apr.
HND
Tokyo Haneda
BNE
Brisbane
26h 30m
$1103
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,174 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SIN
Excellent 10.0

Pros: Quick check in. Courteous.

HKG
LAX
Excellent 10.0

Cons: Great service and got back earlier than expected.

HKG
YVR
Excellent 9.6

Pros: Food

Cons: Nothing

HKG
BOM
Excellent 8.0

Pros: Enjoyed food and entertainment films.

AKL
HKG
Mediocre 2.0

Pros: Very delayed flight that resulted to missed my flight going to davao

Wed., 8 May
BNE
Brisbane
NRT
Tokyo Narita
20h 40m
Wed., 22 May
NRT
Tokyo Narita
BNE
Brisbane
21h 55m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,201 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
BTU
SBW
Mediocre 2.6

Cons: Delayed for more than an hour..

KUL
SYD
OK 5.6

Pros: Having 2 seats to ourselves

Cons: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr

KUL
HKG
Good 7.3

Pros: easy securityand boarding at kl

Cons: food bland

SUB
KUL
Good 6.6

Pros: The boarding process was really fast and efficient.

Cons: No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping.

TWU
KUL
Mediocre 2.0

Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.

Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.

*
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