Find Business Class Flights to Tokyo – Compare and Save

The stewardesses were excellent! The food and service were great. I will definitely fly ANA in the future.

I’ve always had pleasant experiences with ANA and that has made me a loyal customer.

Overall good except the checkin process at Bangkok airport. Can ANA explain why the line for business class is longer than that for economy? I, BC passenger, had to move from BC line to economy line to get faster service.

Excellent crew, food and comfort from LA to Narita. Flight from Narita to Manila was just okay, Food and comfort needs to improve. The business class was not comfortable.

Cabin Crew was excellent. They took care of everything requested. Flight was good

I didn’t know that my connecting flight from Japan to Hawaii was at a different airport - arrived in Haneda (ticket said Tokyo but didn’t notice the airport name) and had to get my bags and go out of immigration and back in to go to Narita airport 2 hours away. Such a hassle and SOOO confusing and complicated. Check your airports IN ADVANCE and NEVER book if you have to change airports. 40+ years of flying and first time had this. Never again. ANA is great but booking agencies will sell you a connection that you have a good chance of missing - even under the best circumstances.

The ROOM was great. We would love to have it on all of our flights. LOL

They lost my luggage on the inbound flight and then lost it again on this flight. I called online travel agent to change earlier flight to get a longer layover in Vancouver but ANA denied it

Business class on ANA was awesome. There lie flat seats made it easier to sleep on a 12 hour flight. Food was great and service was excellent.

Fast boarding. Cabin temperature was a bit warm, but I guess this is the standard in ANA. The Room seats are spacious, but not long enough for me.

Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility

Having the computer outage compounded by delayed takeoff while waiting for aircrew (who were also delayed) resulted in me missing my int’l flight

My flight with Qantas was excellent, the crew were exceptional, the food was very good, and the seats were surprisingly spacious and comfortable. I was extremely disappointed when my checked bag did not make it onto my connecting flight, but was pleased with the ease of filing a report of a missing bag with Qantas at the Auckland airport - there, my pleasure ended. I can see, with an apple tag on my bag, that it is still in Sydney and has not moved in more than 30 hours. I shared the tracking information with Qantas and was assured when I filed the missing bag report that my bag would be delivered first thing the next morning on the next flight from Sydney to Auckland. Qantas' missing bag tracking feature still lists its status as "searching for your bag, check back later" more than a full 24 hours after filing the report despite my having shared tracking information, a photo of the bag, and calling the customer care line and being assured that an "urgent action message" had been sent to the team in Sydney. The lack of communication from Qantas' customer service department and the lack of action after an incredibly expensive business class ticket price is outrageous and has, definitively, affected my willingness to consider flying Qantas in the future, much less on long-haul international flights with high cost airfare.

Very good overall. Highly recommend for all flying to Australia

Business seats not as comfortable or private as most competitors (e.g. Qantas was outstanding), and movie selection was much more limited than Qantas or United has been recently

One of the oldest most uncomfortable "lay down" seats I've ever experienced. Old plane and old seats that don't lay flat. The seat back does not even recline - at all. Instead the legrest awkwardly extends to fill the gap between a small cubby into which you must insert your feet/legs. I am 5' 11" and could not lay straight but had to tuck my knees. Ticket was also very expensive. Would not recommend flying business/first on Finair from Melbourne to Bangkok and will not do so again myself.

Touch screens were very difficult to use, generally being laggy and unresponsive- it was quite an art to get it to play the thing you wanted rather than some thing at random. Selection of films and Tv was good when touchscreen decided to finally respond.

Our baggage didn’t arrive with us on the plane. Need I say more?

Better food, hotter coffee, otherwise it was a very smooth and reasonably comfortable flight.

First time flying in Qantas. There is zero WiFi on the flight to/from Australia. Crew was great both routes - very attentive, personalized service. Pleasant staff throughout.

I was denied boarding at the Brisbane airport and it seems like I won’t get any refunds from the airline

In my return flight they couldn’t identify my ticket or boarding pass, I had to go to 3 different counters until I was able to get my boarding pass. The food was on, it was the bear minimum. They didn’t even recognise that I was a Muslim and can’t eat meat, chicken or pork. In one of the trays I believe they served me pork. The staff were very pleasant, but they need to be aware of their surroundings more carefully, one of them stuck her lower belly right into my face! I was shocked and very uncomfortable.

Overall I had good experience with China Southern airline. Nothing to claim. I hoped they could improve the meal quality that is.

China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!

The back of the chair - premium economy could not move back - not worth the price

It was great. The staff were so nice and helpful the food was great and they always made sure I was okay. As a foreigner I was worried about the language barrier but it was absolutely no issues. I highly recommend

Food was terrible. Fish was equal to a sausage and scrumbled eggs were terribly green with a quite weird fllavour. Everybody with me hated all options. The best food was the bread with butter.

I love flying Chinese airlines in general but China Southern is probably the worst of the lot. The service is poor and food is below par.

We bought the business class tickets. The check-in staff and onboard crew were excellent, providing commendable service throughout. However, it was disappointing to find that China Southern Airlines does not have a lounge at SFO. Instead, passengers were provided with a $35 per person food voucher, which fell short of expectations. Furthermore, the quality of the onboard food left much to be desired, marking a significant decline compared to our previous flight experience in 2019, prior to the pandemic.

During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.

The real problem is that the WIFI for a westerner is terrible. To not be able to properly use Instagram, Whatssap on such a long flight makes the flight miserable. The flight attendants are all like busy bees, efficient.

Basic long haul decent price but U pay for what you get. Over 5hrs of transit and terminal was pretty bare with nothing much to do except the lounge

Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep

Business Class window seat on my Shanghai to Venice route was broken and could not be converted into a bed which has to switch to a narrow aisle seat instead

The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.

While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.

While boarding at PVG, there was a ticket checking by the gate, then there was another ticket checking right at the bottom of the escalator, which created quite a dangerous congestion. Don't understand why the duplication?

China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers. A BIG ISSUE FOR NON-CHINESE PASSENGERS IS THE ABILITY TO CHECK IN ONLINE, by making so difficult or almost impossible there is no chance to get a seat assignment ahead of time then go to the airport and get what is left. THIS IS NOT a SKY TEAM modality.

China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers.

The only personel that smiled at all were the flights attendants. Desk agents, lounge people none of them had a smile or even a hello. They were like dealing with dead fish. Again flight attendants were good. All other personnel looked like they didn’t want to be there or help.

We were over an hour late taking off when the flight was already a late in the flight. Was very warm for most of the flight to the point that it was uncomfortable.

Everything was spot on until boarding time . Plane was late departing by 40 min… but then they couldn’t find a tug to push us out from the terminal… we sat around for another 20 min making us just over an hour late. Apart from being late everything else was fine !!!

A good standard flight, a little delayed, on the return flight, comfortable during cruise hour. The food was tasty, the tea pleasant, standing in the rain, on Launceston tarmac, was stupidity. Just delay the exit from the airplane, don’t have us standing around, while another plane slows its propellers. That’s common sense, but overall comfortable, clean toilet, good legroom, I paid for that, last on, first off, get a front row seat.

Smooth flight with great staff shame about the hard seats

Cabin crew were really good. Flying in to Perth from Adelaide on domestic flight. The arrival for wheel chair use however has no air bridge provided. Unloading meant a scissor lift. Otherwise a good service.

Knees in back from passenger behind, limited seat pockets, no entertainment.

The Ryanair of Australia. Not impressed. Forced me to gate check my bag as it was over their weight limit. Charged me $125 for the privilege. Then said plane hold was locked and it would have to go out in the next flight, which was the following day. Explained that I was on a cruise the next day and the plane would not arrive until after the ship left, and that it would be impossible to catch up with the cruise at any point. Lady at the gate unimpressed. So to sum up they were ready to charge me $125 to lose a bag. Finally got it resolved by appealing to management, but the whole episode was not good for the blood pressure. The gate lady said they followed the Ryanair business model which means first time passengers get penalized for doing things that other airlines routinely allow.

Delayed 50 mins. Check in was excellent, boarding was good, everything else was OK and perfectly acceptable for a budget airline. Price was excellent. I noticed this airline had two other flights to our destination cancelled so not very reliable.

Horrible. The people that get this flights are very sick, dangerous and unhygienic

stuck in the aircraft for over three hours due to engineering work, significantly delayed and made a lot of passengers missed the connecting transport, no mention any compensation