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Find cheap flights to Kuta

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Good to know

Low season

AugustBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (15% more expensive on average)

Average price (return flight)

$555(avg. price over the last 2 weeks)

Good deal (return flight)

$270or less

Good deal one-way

$150or less

Top tips for finding cheap flights to Kuta

  • There is no major airport in Kuta. It is instead served by Bali Ngurah Rai Airport.
  • Looking for cheap airfare to Kuta? 25% of our users found tickets to Kuta for the following prices or less: From Melbourne $255 one-way - $366 round-trip, from Hobart $360 one-way - $494 round-trip, from Canberra $391 one-way - $552 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Kuta is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Kuta flight deals.

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Top 5 airlines flying to Kuta

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,886 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Cons: "Same food options as previous flight Not as many movie options as the longer flight"

Pros: "Crew was outstanding"
Cons: "No sound on my entertainment system"

Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Cons: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."

Pros: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"

Pros: "The brand new plane, the crew"
Cons: "The tastless food and the old entertainment system which was a bit outdated technologically"

Pros: "Great inflight entertainment options! Food was good"

Cons: "plane was cold inside brrr"

Pros: "We flew from Manchester to Singapore in the beautiful newish aircraft with excellent entertainment and as always the staff what perfect. The food we had ordered seafood was superb . However we were looking forward to the second flight to Melbourne.The crew and food again were superb but the aircraft was much older and felt it all round especially the entertainment system which was dire. The choice was a quarter of the previous flight and was basically unwatchable. I asked the flight attendant how old the plane was and she thought about 20 years old. We are going back home next month from Brisbane so hope we will avoid that particular old plane and be able to enjoy a proper Singapore Airlines tradional flight."

Pros: "My request was attended to with a smile"
Cons: "Everything was good"

Cons: "The aircraft was very cold and chilly."

Pros: "I like the crew members"
Cons: "Entertainment selection and food could be better"

Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Cons: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "crew were very friendly and helpful. flight was one of the best i’ve had"
Cons: "boarding at sydney was very confusing"

Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Pros: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Cons: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."

Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Pros: "Extra touches and super pleasant and courteous staff."

Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Pros: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Cons: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"

Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "Punctual flight with friendly crew."

Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Pros: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Cons: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Cons: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"

Pros: "Very good service."

Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"

Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Cons: "Some staff not courteous which surprised me"

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Cons: "leg space."

Pros: "More leg room than other airlines, superb service and excellent food!"

Pros: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Cons: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"

Pros: "There was nothing to complain about..a very friendly staff, departure on time !"
Cons: "No newspapers and magazines on board !"

Pros: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Cons: "Too cold"

Pros: "crews were helpful"
Cons: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."

Cons: "The cabin was quite warm"

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Pros: "Prem econ very good. Crew very friendly."
Cons: "Nothing"

Pros: "Food was delicious!"

Pros: "Comfort Great book the cook meal choices Restful Attentive service"
Cons: "What’s there not to like about SQ"

Pros: "Movie"
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pros: "Upgraded to biz class, which was fantastic"

Pros: "Punctuality"
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Pros: "Good service"
Cons: "Old plane, walking distance to board the plane is so far"

Pros: "Excellent cabin service"
Cons: "All seats need to be renewed urgently"

Pros: "Food and beverage service"
Cons: "45 minutes delayed when departing"

Pros: "Quick flight"
Cons: "Food was terrible"

Pros: "It was a direct flight. The greeting crew member at boarding was nice."
Cons: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pros: "On time and good service from. Cabin crew"

Pros: "Flight was normal. Nothing special. Flight wad on time."
Cons: "Boarding didn't commence as started"

Pros: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Cons: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Pros: "Just a very nice. flight. No worries."

Pros: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Cons: "Nothing to dislike."

Pros: "Food and service is excellent"

Pros: "We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early."
Cons: "Small seats and minimal food and drink options but the flight was only 90 min so not important."

Cons: "Delayed"

Pros: "Probably the best food I’ve had on a business class flight."
Cons: "Entertainment just OK. Garuda lounge in Bali dire"

Pros: "Clean, proper plane."
Cons: "Unhealthy food, full of sugars and fat."

Pros: "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Cons: "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"

Pros: "Service and comfort during fly"
Cons: "A but delay"

Pros: "All the flight handling is fine all the way from Perth up to Jakarta"

Pros: "All excellent, including service and food."
Cons: "Boarding time is not punctual."

Pros: "Garuda have one of the best service and the crew always smiling and helpful. The new seating is very nice and conformable. The food is very nice."
Cons: "The one thing I don't like about Garuda is so many announcements. They want to announce every things that happens. There is a reason why the seatbelt signs are there. You don't have to say what we will have in the menu as we have it. The entertainment system is has average collection and they are not organized. That includes the movies. The music section is terrible, I was not able to recognize any of the artist. It is sad that they don't take their entertainment system seriously. With their service and new fleet, you will expect to have a great entertainment system but sadly it is not."

Pros: "Planes are confortables"
Cons: "Always late ? 3 flights this week with Garuda all 3 be delays. How they get away with this.."

Pros: "Prompt checkin and smooth on boarding"
Cons: "Didn’t like the food, the economy tight seats and to have to pay around 1000us $ for a potential upgrade in business class Other airlines upgrade elite passenger for free"

Cons: "Boarding staff don’t have a clue. They are there for the airline not to help the traveler. Problem is they are the only carrier in the area. That being said.... they are better than Lion Air but that is not saying much. No real choice...."

Pros: "Other Airlines that sent extra planes to evacuate their patrons!"
Cons: "Garuda canceling my flight from Bali to Singapore and not rescheduling it for 3 days despite the Airport reopening the next day after a short closure for Volcanic Actvity"

Pros: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Cons: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pros: "The quality of the food was truly outstanding. A personal chef on board - very happy to vary the food to get it just right, Also to suggest an alternative. I asked for something with a little spice. The flight attendent suggest one dish but then discussing it with the chef he suggested alterning another. Presentation expectional."
Cons: "The cabin is good but the style is a little old fashioned compared to other airlines - although the cabin wasn’t tattty. In the same way that Emirates is really old fashioned to westerners eyes."

Pros: "Good food, modern plane, professional staff. Punctual"
Cons: "N/A"

Pros: "Staff, food, seats."
Cons: "Nothing really."

Pros: "Poor selection an d or updated often enough!"

Pros: "Easy and comfortable."
Cons: "Snack"

Pros: "The flight attendants were friendly and helpful. The seats were spacious and comfortable."
Cons: "The food could have been better."

Pros: "Friendly flight attendants with good food. The arrival time was scheduled, no delay."

Pros: "Crew members were friendly and helpful"
Cons: "Knee room was very tight.."

Pros: "Great service and menu in business class. Best I have experienced."

Pros: "Super fast little flight. Nice that they include snacks on such a short leg."
Cons: "Unbearably hot plane before we pulled away. Someone dropped the ball on climate control."

Pros: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"

Pros: "On time, friendly crew and professional. Garuda is a great way to get around Indonesia!"

Pros: "I was surprised to get a snack on a 30 minute flight ! Very good. Crew and service was great !"
Cons: "The boarding process could be more organized - maybe starting with the back of the plane first."

Pros: "Seat space Crew Food Touch screen"
Cons: "Small tv screen Not many new movies"

Pros: "Cabin Crew is friendly and professional"

Pros: "I really enjoyed the in flight meal, much better than other airline food I have had!"
Cons: "The in-flight entertainment was ok, could do with a few more new films and more episodes of TV shows!"

Pros: "Singapore Airport is the best!!! The world should copy it!!!"

Pros: "Wonderful service"

Pros: "Indonesia is known for late planes. This trip was only about 15 late in arrival. New airport in Labuan Bajo. Baggage and check it was a breeze. 20kg was nice."
Cons: "Didn't like to stairs from second floor of airport to tarmac to get on plane."

Pros: "Service , food , ontime !! Recommend !"

Pros: "The people, service, food and pure comfort"
Cons: "Nothing, Our flight was fantastic!"

Pros: "The flight was relatively comfortable, given that it was a narrowbody on a 5-hour flight. GA's other CGK-HKG flight is on a 330, so much more comfortable, but they had nice blankets and pillows, good food, and free beer. The staff were all superb, so I'll fly GA if I can in the future."
Cons: "I don't like Boeing 737s. There are too many "window seats" that do not actually have a window. I try to avoid them, but GA's flight was on a 737. I actually was originally placed in such a windowless window seat, but thankfully the flight was not full, so I switched seats."

Cons: "We couldn't land cause of rain in Densapar and had to go gas up somewhere else. Turned a one hour flight into a five hour milk run. Boo!!"

Pros: "nothing"
Cons: "garuda and kayak both did not bother to tell china airlines (this was a codeshare) that we were on the flight. got to the airport and had to fly standby because there was no seats. well, there were some in business, but they wouldn't put us there, which is strange because my girlfriend and i both are sky team elite plus status holders, yet we were treated like scammers. all i have is a big F-U to garuda, air china and to kayak. thanks for nothing."

Pros: "Flight attendants were actually very nice and attentive, everything was classy and elegant, service was excellent across the board."

Pros: "So nice, smile everytime, clear information and direction"
Cons: "I really hope they will serve wine or liquor but that is okay"

Pros: "Though a long flight.. love flying with Cathay!! The crew was fabulous!"

Pros: "Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule."
Cons: "I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat."

Pros: "Except for one time service everything else is good"
Cons: "Staff forgot what I have asked for boarding could have been done using zones."

Pros: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Cons: "My check in bag was lost. Hope to get it back in the next few days."

Pros: "My mother requires additional assistance for boarding (wheelchair for the ramp, a little extra time). Cathay adjusted our seats so we would be located reasonably near the doors yet close enough to the bathroom for her convenience. The stewards literally took her by the arm to help her to her seat, even taking her bags for her. And they made a point of checking on her several times during the flight. Absolutely amazing!"

Pros: "Comfortable. Good service. No wait for restroom"

Pros: "Little more leg room!"

Pros: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Cons: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."

Cons: "Continues to be incinsistent and spotty service."

Pros: "The new airplanes have usb plugs and had more pockets on the seat in front of you to place small personal items such as glasses, etc. Appreciated the crew’s offer for assistance when my lap toddler had a tantrum mid flight."
Cons: "Inconsistent with what was offered for the children. One flight provided food , juice and toiletries for my infant. The long haul flight didn’t give anything at all. I just had my lap toddler and my toddler share food since my toddler couldn’t finish all the food provided."

Pros: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Cons: "I had booked my seats online, however nothing was in place when checking in."

Pros: "Great crew, great service"
Cons: "Could use a greater reclining angle in economy."

Pros: "The crew is always very polite and professional."
Cons: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."

Pros: "I was told there would be WiFi on the plane from Chicago to Hong Kong. There was not. Very disappointed. It was hot and not a lot of air circulation. And the seats are hard."

Pros: "Entertainment choices"
Cons: "The passenger I was seated next to was awful, but that has nothing to do with the airline. Food was kind of gross."

Pros: "The airline crew. Very attentive and immaculate"
Cons: "Nothing"

Pros: "Crew was very nice. On time."
Cons: "No inflight movie available. Long flight. I am a 6 foot American and the seats are just not comfortable if the person in front leans seat back. 15 inched from your face for a 12 hour flight is not fun."

Pros: "Overall was Ok"
Cons: "I did ordered tea cup from flight attendants several Times but they did not remember until I went the kitchen they were eating. I had to ask them again. When one of them brought me a tea cup, she did not say anything. Is it a good service. I was seating at seat 42 G, flight numbe CX767. Thank you."

Pros: "that is great flight. I'm very with fight"
Cons: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Pros: "There is actually meal between hkg and TPE. This is new."
Cons: "The cabin is just too warm."

Pros: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."

Cons: "General boarding was first come, first served vs by zone or seats."

Pros: "Staff were friendly and helpful"
Cons: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"

Pros: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."

Pros: "Flight was cancelled, it didn't happened"
Cons: "Flight was cancelled, it didn't happened"

Cons: "International flight delayed after boarding the flight.Flight connection missed. Instead of providing the accommodation, passengers got boarded into flight to Los Angeles. Again another flight to Chicago which dropped the passengers in around midnight. Had to pick them from 4 hour distance from Chicago which was planned early. overall journey was more than 36 hours. No information to the passengers until last minute. Some passengers does know English."

Pros: "Movie selection was fantastic!"

Cons: "Plane got delayed for an hour, WITHOUT any air conditioning. I forgot what the captain said about the HKG airport not capable of providing air conditioning to the plane. Anyway, I began sweating after 10 mins, and it sucks."

Cons: "Food and crew members was awful i never had such a bad experience with any airline I would never flight with this airline anymore"

Pros: "Good flight"

Pros: "The service and quality are absolutely OK, the airline is awesome!"

Pros: "Great crew, quick boarding"

Pros: "Direct and quick flight to bali"
Cons: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."

Pros: "Quiet, warm water in bathroom sink. Movies"

Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."

Cons: "Service.. Got ignored when asked for coffee. Got ignored when food choice came around. Lady sitting beside me also got same service ignored"

Pros: "amazing they offer a meal!"
Cons: "as it was a red eye flight it would've been great if there were more seats open so one could sleep. the leg room is pretty small even for a not-tall person (5'4")"

Cons: "I didn't like the Hindu meal that was offered to me but other then that everything was next to perfect ."

Pros: "The staff was very pleasant and accommodating. The meals were delcious and timely. The flight was comfortable and movies were available 24/7."

Cons: "Flight delayed in take off twice. Then diverted via Manila. Not ideal."

Pros: "Everything about the flight"
Cons: "I loved everything"

Pros: "Fast boarding; efficient service; on time arrival"

Cons: "there was no vegetarian food booked for me (as usual) even though i mentioned it while booking also sent an email 3 days before the flight to vayama agency, asking to confirm vegetarian meal, luggage allowance and connection i hong kong.. vayama replied few days after plane took off from melbourne. i also didnt have a chance to have a window seat, that was my preference and couldnt sleep during all flights at all. i wouldnt choose cathay pacific again. their crew was not helpful at all."

Pros: "Have always liked the hindu vegetarian meals and movie selection."
Cons: "It was frustrating as the flight kept getting delayed by 30 mins and 60 mins interval - should we go to the lounge? can someone tell us what was happening? Maybe if someone on twitter could respond? Pity passengers travelling with young children - it was rough."

Pros: "movies, pillow, blanket, plenty of water and OJ"

Cons: "Missed flight"

Pros: "Efficiency, and in flight entertainment quality"
Cons: "nothing much"

Pros: "The plane was new(or at least felt like it)and had a decent amount of room."

Pros: "Crew were some the nicest"
Cons: "Food."

Pros: "Crews are nice."
Cons: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Cons: "The airline"

Pros: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Cons: "Nothing."

Pros: "The service is good in general."
Cons: "The boarding process could be improved."

Pros: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Cons: "The food is rather meh, does not stand out"

Cons: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Cons: "Cramped seats"

Pros: "Leg space and good arm rest"
Cons: "No in flight entertainment (movies)"

Pros: "The seats are more comfortable compared to the other budget airlines."
Cons: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Pros: "I have flown Malindo before and I have been happy about tbeir customer service."

Pros: "In flight meal."
Cons: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Service and comfort with blanket, and entertainment movies."
Cons: "Luggage collection rather late in Bali."

Pros: "Same as previous, no fuss."

Pros: "No fuss, well organised."

Pros: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Cons: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Pros: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Cons: "Food quality appears to be falling down in variety and quality"

Cons: "Turbulence"

Pros: "Good service and good plane."

Pros: "food, service"
Cons: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Pros: "You can check-in luggage for free. Not like Airasia"
Cons: "Delays, of course."

Pros: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Pros: "I was very impressed given it is a budget airline."

Pros: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Cons: "my expectations were more than met."

Pros: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Pros: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Pros: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Pros: "something"
Cons: "something"

Pros: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Pros: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Cons: "There are small snack & water given previously, but now only water."

Cons: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Pros: "Nothing"
Cons: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Pros: "Proactively checking the boarding pass to shorten que of the boarding process."
Cons: "Delayed"

Cons: "Cabin very hot. Aircond broken??"

Pros: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Cons: "Nothing"

Pros: "Pretty on time"

Pros: "Good legroom and friendly crew"
Cons: "They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out"

Pros: "Every thing in the flight was excellent."
Cons: "Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate."

Pros: "Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley."
Cons: "No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job."

Pros: "It was on time there was plenty of space for carry-ons"
Cons: "The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)"

Pros: "Comfortable, on board flight menu was good, no delay."
Cons: "Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines."

Pros: "Nice flight crew, comfortable cabin"
Cons: "Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!"

Pros: "Flight, seats, food"
Cons: "Gets delayed 90% of the time."

Pros: "Comfort of seat"
Cons: "Delay.. Almost 3 hours.. Technical problems"

Cons: "Flight delayed, bad info provision. 1 checked in bag did not arrive."

Cons: "3 security checks in KL for transit Crew not interested in English speaking passengers Again our company will not fly with malindo if there is a choice"

Cons: "Crew was non-service minded, more concerned about themselves, with no crew member trying to assist english speaking passengers If the option is paying more and flying with another airline.."

Pros: "quite new and comfortable aircraft"

Pros: "Was a little better but never flying that airline again"

Pros: "Our plane was late coming from Bangkok. We had to run in KL to catch the next flight. We did not get our luggage when we arrived in Bali. Still don't have it after 24 hours."

Pros: "Very good service , small seats , good food"
Cons: "Seats"

Pros: "The Crew in general was friendly and helpful"
Cons: "The food was disgusting so I didn't eat my second meal and the seats were cramped and uncomfortable."

Cons: "For a country known for its variety and quality of food, Malaysia Airlines is probably the worst place to experience it. Tasteless, poorly presented food and the most unappetising of choices. Crew were harried and rude, and the whole journey seems to last 16 hours instead of 8."

Pros: "I was late to the gate and its was close. The steward call the Captian and I was able to get on to the flight even tho the gate wast already close. Everyone was very helpful.."
Cons: "Everything was good so therefore there wasn't anything I didn't like.."

Pros: "Excellent customer service...the flight attendants really put the passengers first. The food was also enjoyable and the in-flight entertainment choices were nice for varied interests"

Pros: "The serious of the pilot !!!!!!"
Cons: "No one cleaned the toilets...always pieces of paper on the floor...in every toilets!!! And the food wasn't very good..."

Cons: "They didn't have my wife's and sons meal request so they didn't get a proper meal. I paid for 3 business class fares and didn't get proper meals. Both flights were delayed."

Pros: "Mannerism of the crew in general. Friendly, hospitable and obliging."
Cons: "Cleanliness was suboptimal. Old aircraft."

Cons: "Dinner was only one piece of pizza That’s it"

Pros: "Terrible airline company. It’s a ripoff!"
Cons: "Honesty. Ripoff!"

Pros: "Great seat and crews"
Cons: "A330-300 is nice"

Cons: "Flight was delayed by two hours"

Cons: "Better range of entertainment as the options were a bit dated and mediocre"

Cons: "Felt more like a domestic flight than an international"

Pros: "Ok"
Cons: "No"

Pros: "Good seats and crew."
Cons: "Choice of movies"

Pros: "Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried."
Cons: "Again, not being delayed and having to miss my original connecting flight would have been best."

Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Pros: "The seat was very nice position."

Cons: "No seat back entertainment. Very old plane."

Cons: "Seat, food, service"

Pros: "Everything was really good"
Cons: "But the flight left and arrived 30 minn late!"

Pros: "The hospitality of the staff Smooth sailing process"
Cons: "The food and the seats and leg room is too small especially for larger people"

Pros: "Smooth flight, great entertainment"

Cons: "I haven't even made it to my destination yet."

Pros: "New plane and spacious."
Cons: "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."

Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."

Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."

Pros: "Can’t find anything good."
Cons: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."

Cons: "Worst food ever."

Pros: "Food"
Cons: "Toilet was not cleaned."

Pros: "Service is great..."
Cons: "Not sure why all Sabah/Sarawak gates are at the farthest..."

Pros: "Overall all was good, except the flight been late."
Cons: "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."

Pros: "Attendants were very good"
Cons: "12 hrs in the air!!!"

Pros: "They provided us with a hotel to stay in until everything was arranged."
Cons: "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."

Pros: "Satay, flatbed."
Cons: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."

Pros: "The flights were on time :)."

Pros: "Peanuts"
Cons: "Nothing"

Pros: "Excellent,"

Cons: "There wasn't a food preference option when booking through kayak."

Pros: "Second flight was quite empty and the plane was in much better shape"

Cons: "My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment."

Pros: "Liked the USB port for recharging electronic devices"
Cons: "Seats were too close together. Not very comfortable. We were in row in front of emergency exit. Seats didn't recline. We should be alerted when we select these seats that they are uncomfortable."

Pros: "Food and hospitality"

Cons: "Bags didn't arrive at the destination"

Pros: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Cons: "Food was okay but entertainment was non existent"

Pros: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Cons: "I tried the seafood pasta and it was horrible!"

Pros: "Movie story"
Cons: "Foods"

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying to Kuta

Airlines flying to Kuta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Kuta

Mandatory masks

Masks required on board, masks provided on flights to Kuta

Social distancing seating

Middle seats unavailable to book on flights to Kuta

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Kuta

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