Guest reviews
Overall rating
8.3
Excellent
Based on 549 reviews
Overall
8.3
Boarding
8.4
Comfort
8.4
Crew
8.8
Entertainment
8.0
Food
7.8
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Garuda Indonesia traveller reviews
Recent reviews
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Find reviews that mention:
people they allowed
late arrival
waiting room
seats actually
crew and service
flight rough
open the door
excellent customer
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7.0
Long walk euring boarding, food can be better
Pros: On time
Cons: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.
review from
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10.0
Pros: As above
Cons: Nothing
review from
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8.3
Pros: On time and good service from. Cabin crew
review from
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10.0
Cons: Cabin temperature was very cold
review from
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8.0
Pros: Quick boarding, good entertainment
Cons: n/a
review from
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4.0
Your time tables
Cons: I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses
review from
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8.6
Pros: The level of care given I required wheelchair assistance to the aircraft.
Cons: Being woken up at 4am for breakfast, when I asked not to be woken up.
review from
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7.3
I'd fly Garuda again
Pros: Flight was normal. Nothing special. Flight wad on time.
Cons: Boarding didn't commence as started
review from
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9.3
Extra touch
Pros: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.
Cons: The garuda business class lounge at denpasar was disappointing. Food was not fresh.
review from
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7.0
Pros: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Cons: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
review from
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4.0
Small plane too small for international flight
Pros: Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.
Cons: The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..
review from
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10.0
Cons: The flight was on time, everything on schedule. Everything was good
review from
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10.0
Pros: As above
Cons: Nothing
review from
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10.0
Cons: Cabin temperature was very cold
review from
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8.6
Pros: The level of care given I required wheelchair assistance to the aircraft.
Cons: Being woken up at 4am for breakfast, when I asked not to be woken up.
review from
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9.3
Extra touch
Pros: I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic.
Cons: The garuda business class lounge at denpasar was disappointing. Food was not fresh.
review from
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10.0
Cons: The flight was on time, everything on schedule. Everything was good
review from
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7.0
Long walk euring boarding, food can be better
Pros: On time
Cons: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.
review from
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8.3
Pros: On time and good service from. Cabin crew
review from
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8.0
Pros: Quick boarding, good entertainment
Cons: n/a
review from
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7.3
I'd fly Garuda again
Pros: Flight was normal. Nothing special. Flight wad on time.
Cons: Boarding didn't commence as started
review from
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7.0
Pros: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food
Cons: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.
review from
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4.0
Your time tables
Cons: I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses
review from
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4.0
Small plane too small for international flight
Pros: Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.
Cons: The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..
review from
Flight status
Garuda Indonesia route map
Popular flight routes
Flight
Origin
Destination
Sun.
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
S
M
T
W
T
F
S
531
Banjarmasin
BDJ
Jakarta
CGK
7835
Baubau
BUW
Kendari
KDI
647
Ambon
AMQ
Jakarta
CGK
7646
Ambon
AMQ
Langgur
LUV
7644
Ambon
AMQ
Saumlaki
SXK
372
Bandung
BDO
Surabaya
SUB
466
Tanjung Redeb
BEJ
Balikpapan
BPN
7652
Biak
BIK
Nabire
NBX
299
Bengkulu City
BKS
Jakarta
CGK
7133
Bengkulu City
BKS
Palembang
PLM
7023
Bima
BMU
Mataram
LOP
462
Balikpapan
BPN
Banjarmasin
BDJ
467
Balikpapan
BPN
Tanjung Redeb
BEJ
561
Balikpapan
BPN
Jakarta
CGK
468
Balikpapan
BPN
Yogyakarta
JOG
7522
Balikpapan
BPN
Palangkaraya
PKY
469
Balikpapan
BPN
Tarakan
TRK
466
Balikpapan
BPN
Makassar
UPG
151
Batam
BTH
Jakarta
CGK
147
Banda Aceh
BTJ
Jakarta
CGK
7837
Baubau
BUW
Makassar
UPG
7303
Banyuwangi
BWX
Surabaya
SUB
646
Jakarta
CGK
Ambon
AMQ
536
Jakarta
CGK
Banjarmasin
BDJ
296
Jakarta
CGK
Bengkulu City
BKS
572
Jakarta
CGK
Balikpapan
BPN
146
Jakarta
CGK
Banda Aceh
BTJ
128
Jakarta
CGK
Jambi
DJB
656
Jakarta
CGK
Jayapura
DJJ
438
Jakarta
CGK
Denpasar
DPS
210
Jakarta
CGK
Yogyakarta
JOG
190
Jakarta
CGK
Medan
KNO
456
Jakarta
CGK
Kupang
KOE
440
Jakarta
CGK
Mataram
LOP
600
Jakarta
CGK
Manado
MDC
292
Jakarta
CGK
Malang
MLG
162
Jakarta
CGK
Padang
PDG
138
Jakarta
CGK
Pangkalpinang
PGK
176
Jakarta
CGK
Pekanbaru
PKU
102
Jakarta
CGK
Palembang
PLM
622
Jakarta
CGK
Palu
PLW
232
Jakarta
CGK
Semarang
SRG
322
Jakarta
CGK
Surabaya
SUB
72
Jakarta
CGK
Bandar Lampung
TKG
286
Jakarta
CGK
Tanjung Pinang
TNJ
648
Jakarta
CGK
Ternate
TTE
654
Jakarta
CGK
Makassar
UPG
129
Jambi
DJB
Jakarta
CGK
7115
Jambi
DJB
Palembang
PLM
699
Jayapura
DJJ
Manokwari
MKW
7655
Jayapura
DJJ
Nabire
NBX
655
Jayapura
DJJ
Tembagapura
TIM
335
Denpasar
DPS
Bandung
BDO
255
Denpasar
DPS
Yogyakarta
JOG
438
Denpasar
DPS
Kupang
KOE
7026
Denpasar
DPS
Labuan Bajo
LBJ
7048
Denpasar
DPS
Mataram
LOP
347
Denpasar
DPS
Surabaya
SUB
7026
Ende
ENE
Kupang
KOE
7027
Ende
ENE
Labuan Bajo
LBJ
7117
Gunungsitoli
GNS
Medan
KNO
643
Gorontalo
GTO
Makassar
UPG
7307
Jember
JBB
Surabaya
SUB
469
Yogyakarta
JOG
Balikpapan
BPN
217
Yogyakarta
JOG
Jakarta
CGK
7309
Yogyakarta
JOG
Surabaya
SUB
7836
Kendari
KDI
Baubau
BUW
197
Medan
KNO
Jakarta
CGK
7116
Medan
KNO
Gunungsitoli
GNS
457
Kupang
KOE
Jakarta
CGK
7027
Kupang
KOE
Ende
ENE
461
Kupang
KOE
Tambolaka
TMC
481
Labuan Bajo
LBJ
Denpasar
DPS
7026
Labuan Bajo
LBJ
Ende
ENE
7024
Mataram
LOP
Bima
BMU
431
Mataram
LOP
Jakarta
CGK
7049
Mataram
LOP
Denpasar
DPS
7647
Langgur
LUV
Ambon
AMQ
603
Manado
MDC
Jakarta
CGK
685
Manado
MDC
Makassar
UPG
Top flight routes
Top airports served by Garuda Indonesia
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Amsterdam Schiphol Airport (AMS)
- Abu Dhabi Intl Airport (AUH)
- Makassar Sultan Hanuddin Airport (UPG)
- Surabaya Juanda Airport (SUB)
- Singapore Changi Airport (SIN)
- Ko Samui Airport (USM)
- Yogyakarta Adisutjipto Airport (JOG)
- Medan Kuala Namu Intl Airport (KNO)
- Palembang Mahmud Badaruddin Ii Airport (PLM)
- Balikpapan Sepinnggan Airport Airport (BPN)
- London Heathrow Airport (LHR)
- Semarang Achmad Yani Airport (SRG)
Garuda Indonesia contact information
- GA IATA code
- (61-8) 9214 5100 Call
- garuda-indonesia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
