Prices are in Australian Dollars.

Flights to Denpasar (DPS)

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Information for flights to Denpasar from Australia

Flights arrive in Denpasar Bali Ngurah Rai
Flights depart from Australia
Flight price $206
Airlines Jetstar, Indonesia AirAsia, Virgin Australia, Malindo Air, AirAsia X, Scoot

Top tips for finding cheap flights to Denpasar

Looking for cheap airfare to Denpasar? 25% of our users found return tickets to Denpasar for the following prices or less: From Perth $276, from Melbourne & other airports $482, from Sydney Kingsford Smith $550
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Denpasar is February.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Denpasar flight deals.

FAQs - Booking Denpasar flights

How long is the flight to Denpasar?

Flights from Melbourne 5h 56m
Flights from Perth 3h 41m
Flights from Brisbane 6h 01m
Flights from Sydney 6h 14m
Flights from Adelaide 5h 08m

What is the cheapest flight to Denpasar?

The cheapest airline ticket to Denpasar from Australia in the last 72 hours was $206 return on the route Perth to Denpasar. The most popular route is Melbourne to Denpasar and the cheapest ticket found on this route in the last 72 hours was $626 return.

Which airlines fly to Denpasar?

In general from Australia, Qantas Airways, Jetstar and KLM fly the most to Denpasar. The most popular route is from Melbourne, and Qantas Airways, Jetstar & KLM fly this route the most.

How far is Denpasar Bali Ngurah Rai airport from central Denpasar?

Bali Ngurah Rai Airport is 10 kilometres from the centre of Denpasar. View on map.

What is the name of Denpasar’s airport?

Denpasar is served by Denpasar Bali Ngurah Rai Airport, also commonly referred to as Bali Ngurah Rai, Bali Ngurah Rai Airport, Denpasar Intl, I Gusti Ngurah Rai Intl, Ngurah Rai, Ngurah Rai International, or simply Denpasar Airport. The airport code is DPS.

Book Cheap Flights to Denpasar

(Return)
Airports
Origin
Darwin
$299
only
$299
Perth
$206
only
$206
Coolangatta
$487
only
$487
Melbourne
$341
only
$341
$431
only
$431
Sydney
$451
only
$451
Destination
Denpasar
$206
only
$206
Mon., 29 Jul.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 40m
Fri., 9 Aug.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 12 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
PER
DPS
Good 6.6

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

PER
DPS
Good 7.6

Pros: No food or entertainment, so we just gave an average rating. Should have an N/A option. Everything else from check-in to deplaning was very good.

Cons: We were surprised by the baggage charge when we checked in. However, we may have missed that when we purchased our tickets online.

PER
DPS
OK 4.0

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

PER
DPS
OK 5.0

Pros: cheap bare bones flights do the job for short jaunts. But their automated on line customer service is abysmal!

PER
DPS
Good 7.6

Cons: My main complaint is what others describe, the luggage charge. However, for me it was 100 dollars per bag or an additional 200 dollars. By that time I could not change flights as was traveling with others. What was going to be a modest flight charge turned out to be a hefty one. The flight otherwise was good to excellent.

Tue., 12 Feb.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Fri., 15 Feb.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 4 days
Overall 5.7 OK
Based on 4 reviews
Boarding
6.6
Comfort
6.3
Crew
7.2
Entertainment
5.2
Food
5.8
BDO
SIN
Excellent 10.0

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

DPS
KUL
Mediocre 2.0

Pros: It arrived on time

Cons: Very snel legroom, no included food, no free water, no inflight entertainment

PER
DPS
OK 5.0

Cons: plane was late and queues at Bali airport beyond belief

DPS
KUL
Mediocre 2.0

Cons: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!

SIN
DPS
Mediocre 2.0

Cons: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!

Sun., 28 Apr.
DRW
Darwin
DPS
Denpasar Bali Bali Ngurah Rai
2h 50m
Wed., 1 May
DPS
Denpasar Bali Bali Ngurah Rai
DRW
Darwin
2h 35m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,974 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
MEL
Excellent 8.0

Cons: Tight leg room

SYD
LAX
Excellent 8.3

Pros: The actual flight on Virgin Australia was great! The comfort level for economy was especially surprising and very nice.

Cons: The transfer in between flights was very hectic and they couldn't find my ticket on my Delta transfer. This happened because they e-mailed the week before trying to change my itinerary but then clearly didn't let Delta know so there was definitely confusion and I missed my original transfer. That aspect was frustrating, but the flight itself was LOVELY.

LAX
MEL
Excellent 10.0

Pros: Efficient staff, plane was half empty so could lay across the seats & sleep.

MEL
SYD
Excellent 10.0

Pros: Quick easy painless and on time

BNE
BDB
Mediocre 3.3

Cons: Definetely not the class or finess of a virgin flight! Half a cut ham sandwich... and water only due to short flight time. I’ve flown MANY times on the virgin aircraft. Service was much better! Won’t be booking a aliance flight anytime soon

Sun., 3 Mar.
MEL
Melbourne & other airports
DPS
Denpasar Bali Bali Ngurah Rai
6h 40m
Tue., 12 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
MEL
Melbourne & other airports
5h 40m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 132 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
7.0
PNH
KUL
Excellent 10.0

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

KUL
BDO
OK 5.6

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

HKG
KUL
Excellent 8.0

Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Cons: The food is rather meh, does not stand out

BDO
KUL
Excellent 10.0

Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Cons: Nothing.

KUL
LGK
Good 6.3

Pros: The service is good in general.

Cons: The boarding process could be improved.

Thu., 21 Feb.
AVV
Avalon
DPS
Denpasar Bali Bali Ngurah Rai
13h 50m
Tue., 26 Feb.
DPS
Denpasar Bali Bali Ngurah Rai
AVV
Avalon
14h 15m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sun., 2 Jun.
SYD
Sydney Kingsford Smith
DPS
Denpasar Bali Bali Ngurah Rai
27h 00m
Mon., 17 Jun.
DPS
Denpasar Bali Bali Ngurah Rai
SYD
Sydney Kingsford Smith
17h 25m
Trip: 16 days
Overall 5.7 OK
Based on 310 reviews
Boarding
6.4
Comfort
5.8
Crew
6.7
Entertainment
4.0
Food
5.2
KIX
HNL
Excellent 8.3

Pros: Flight and staff were great and we landed 50 minutes early!

Cons: It took an hour to get through the check in line at KIX, we weren’t able to check in online.

HGH
KUL
Mediocre 3.6

Pros: Crew is very patients

Cons: Passenger is noisy & very uncooperative it delayed the flight landing!

ICN
KUL
OK 4.0

Cons: Unconfort and meals for sale too :(

PER
KUL
Excellent 9.6

Cons: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!

MEL
KUL
OK 5.0

Pros: Not a lot Very disappointed overall

Cons: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Sat., 2 Mar.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Sat., 9 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
PER
DPS
Excellent 8.0

Pros: Everything except bag claim process

Cons: Baggage claim very slow

PER
DPS
Mediocre 2.0

Pros: Had to pay $160 dollars for baggage. Did not specify that baggage was not included. Staff at the airport told us that how jetstar makes their money. I feel like if somebody stole money from me. Will try to fight to take that payment of my credit card. It is not written anything that your baggage is not included.

PER
DPS
OK 4.6

Pros: Swift check in and boarding and exit.

Cons: Terrible seating. I'm 6ft 1 and I felt cramped and couldn't get comfortable. I was constantly kicking the person in front of me in the back and under the seat.

PER
DPS
Mediocre 3.5

Cons: The woman at the check-in desk was rude and seemed to delight in the fact that she could charge me a LOT of money for my checked bag. (I thought I had reserved a baggage allowance online but apparently hadn't. Instead of at least trying to seem like she was sorry to have to charge me such an exorbitant fee, she was smirking the whole time, as though she was getting some sort of commission on it.) Everything else was more or less standard for a budget airline. My experience with the woman at the check-in desk, and the ridiculous size of the fee--more than I paid for my ticket--have ensured that I will never fly Jetstar again.

PER
DPS
OK 5.0

Pros: cheap bare bones flights do the job for short jaunts. But their automated on line customer service is abysmal!

Wed., 20 Feb.
OOL
Gold Coast
DPS
Denpasar Bali Bali Ngurah Rai
26h 45m
Thu., 28 Feb.
DPS
Denpasar Bali Bali Ngurah Rai
OOL
Gold Coast
16h 05m
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 270 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
SIN
KBV
Good 7.3

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

SIN
HKG
Excellent 9.6

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

HNL
KIX
Excellent 9.3

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

KIX
HNL
Excellent 10.0

Pros: MinimumService!

Cons: MinimumService!

KBV
SIN
Good 6.3

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Wed., 6 Feb.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Fri., 8 Feb.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 3 days
Overall 5.7 OK
Based on 4 reviews
Boarding
6.6
Comfort
6.3
Crew
7.2
Entertainment
5.2
Food
5.8
SIN
DPS
Mediocre 2.0

Cons: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!

KNO
KUL
Mediocre 2.0

Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

PER
DPS
Excellent 10.0

Cons: Baggage collection at DPS was way too long.

BDO
SIN
Excellent 10.0

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

SIN
DPS
Mediocre 2.0

Pros: Clean and crew

Cons: 2.5 hour delay. Not worth it.

Mon., 11 Mar.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Thu., 21 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 11 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
PER
DPS
Good 7.6

Cons: My main complaint is what others describe, the luggage charge. However, for me it was 100 dollars per bag or an additional 200 dollars. By that time I could not change flights as was traveling with others. What was going to be a modest flight charge turned out to be a hefty one. The flight otherwise was good to excellent.

PER
DPS
OK 4.0

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

PER
DPS
Mediocre 3.5

Cons: The woman at the check-in desk was rude and seemed to delight in the fact that she could charge me a LOT of money for my checked bag. (I thought I had reserved a baggage allowance online but apparently hadn't. Instead of at least trying to seem like she was sorry to have to charge me such an exorbitant fee, she was smirking the whole time, as though she was getting some sort of commission on it.) Everything else was more or less standard for a budget airline. My experience with the woman at the check-in desk, and the ridiculous size of the fee--more than I paid for my ticket--have ensured that I will never fly Jetstar again.

PER
DPS
OK 4.0

Pros: On time

Cons: Baggage policy needs to change. 7 kg limit on carryon combined bag and hand bag. I carried a very small suitcase, 10 kg, this cost an extra 100 dollars return!. Chose another airline. Aircraft was filthy, they could do so much better.

PER
DPS
Mediocre 2.6

Pros: Getting off at the other end (eventually)

Cons: Where do we start....didn't realise you have to pay extra for a bag when traveling overseas so spent just on $300 before even getting the boarding pass. One hour late leaving Perth, no apology or explanation provided. They wouldn't take exact money for a Solo, only credit card. Knees planted uncomfortably in the seat in front for the entire trip. Didn't hand out immigration cards claiming they'd run out..

Sat., 4 May
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Sat., 11 May
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 8 days
Overall 5.7 OK
Based on 4 reviews
Boarding
6.6
Comfort
6.3
Crew
7.2
Entertainment
5.2
Food
5.8
KNO
KUL
Mediocre 2.0

Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

BDO
SIN
Excellent 10.0

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

CGK
DPS
Good 6.8

Pros: The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.

Cons: Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.

PER
DPS
Mediocre 3.0

Pros: Actually getting to Bali

Cons: 30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!

SIN
DPS
Mediocre 2.0

Cons: I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!

Mon., 1 Apr.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 40m
Thu., 11 Apr.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 11 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
PER
DPS
OK 4.0

Pros: On time

Cons: Baggage policy needs to change. 7 kg limit on carryon combined bag and hand bag. I carried a very small suitcase, 10 kg, this cost an extra 100 dollars return!. Chose another airline. Aircraft was filthy, they could do so much better.

PER
DPS
Good 7.6

Cons: My main complaint is what others describe, the luggage charge. However, for me it was 100 dollars per bag or an additional 200 dollars. By that time I could not change flights as was traveling with others. What was going to be a modest flight charge turned out to be a hefty one. The flight otherwise was good to excellent.

PER
DPS
Good 7.6

Pros: No food or entertainment, so we just gave an average rating. Should have an N/A option. Everything else from check-in to deplaning was very good.

Cons: We were surprised by the baggage charge when we checked in. However, we may have missed that when we purchased our tickets online.

PER
DPS
Good 6.0

Pros: Comfortable seats,timeliness

Cons: Very upset about the over $400.00 charge for our two carry on luggage that were both only a little over 20 k. That was more than what we paid for the flight. I feel that Jet Star gouged us! We've never paid that much for chacked luggage! Never offered water, oh you could pay $4.00 for a cup of cola.

PER
DPS
Excellent 8.0

Pros: Everything except bag claim process

Cons: Baggage claim very slow

Sat., 9 Feb.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Tue., 19 Feb.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 11 days
Overall 5.7 OK
Based on 4 reviews
Boarding
6.6
Comfort
6.3
Crew
7.2
Entertainment
5.2
Food
5.8
SIN
DPS
Mediocre 2.0

Pros: Clean and crew

Cons: 2.5 hour delay. Not worth it.

PER
DPS
OK 5.0

Cons: plane was late and queues at Bali airport beyond belief

KUL
CGK
Mediocre 2.0

Pros: Again Delayed

Cons: Missed appointment delayed as usual

PER
DPS
Excellent 10.0

Cons: Baggage collection at DPS was way too long.

SIN
BDO
Excellent 10.0

Pros: Price and clean plane.

Cons: Baggage fees

Sat., 23 Feb.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Sat., 2 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
PER
DPS
Good 7.6

Pros: No food or entertainment, so we just gave an average rating. Should have an N/A option. Everything else from check-in to deplaning was very good.

Cons: We were surprised by the baggage charge when we checked in. However, we may have missed that when we purchased our tickets online.

PER
DPS
Mediocre 3.5

Cons: The woman at the check-in desk was rude and seemed to delight in the fact that she could charge me a LOT of money for my checked bag. (I thought I had reserved a baggage allowance online but apparently hadn't. Instead of at least trying to seem like she was sorry to have to charge me such an exorbitant fee, she was smirking the whole time, as though she was getting some sort of commission on it.) Everything else was more or less standard for a budget airline. My experience with the woman at the check-in desk, and the ridiculous size of the fee--more than I paid for my ticket--have ensured that I will never fly Jetstar again.

PER
DPS
OK 5.0

Pros: cheap bare bones flights do the job for short jaunts. But their automated on line customer service is abysmal!

PER
DPS
Mediocre 2.6

Pros: Getting off at the other end (eventually)

Cons: Where do we start....didn't realise you have to pay extra for a bag when traveling overseas so spent just on $300 before even getting the boarding pass. One hour late leaving Perth, no apology or explanation provided. They wouldn't take exact money for a Solo, only credit card. Knees planted uncomfortably in the seat in front for the entire trip. Didn't hand out immigration cards claiming they'd run out..

PER
DPS
Good 6.0

Pros: Comfortable seats,timeliness

Cons: Very upset about the over $400.00 charge for our two carry on luggage that were both only a little over 20 k. That was more than what we paid for the flight. I feel that Jet Star gouged us! We've never paid that much for chacked luggage! Never offered water, oh you could pay $4.00 for a cup of cola.

Fri., 19 Jul.
MEL
Melbourne & other airports
DPS
Denpasar Bali Bali Ngurah Rai
6h 25m
Mon., 29 Jul.
DPS
Denpasar Bali Bali Ngurah Rai
MEL
Melbourne & other airports
5h 40m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 132 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
7.0
KUL
SGN
Mediocre 2.3

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

KUL
HKG
Excellent 9.0

Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Cons: Flight wasn't on time to and from HKG.

KUL
LGK
Good 6.3

Pros: The service is good in general.

Cons: The boarding process could be improved.

PEN
SZB
Mediocre 2.3

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

SGN
KUL
Excellent 8.3

Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.

Cons: No entertainment options. Little to no food service.

Tue., 23 Apr.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Thu., 2 May
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 10 days
Overall 5.7 OK
Based on 4 reviews
Boarding
6.6
Comfort
6.3
Crew
7.2
Entertainment
5.2
Food
5.8
KNO
KUL
Mediocre 2.0

Cons: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

PER
DPS
OK 5.0

Cons: plane was late and queues at Bali airport beyond belief

PER
DPS
Excellent 10.0

Cons: Baggage collection at DPS was way too long.

BDO
SIN
Excellent 10.0

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

PER
DPS
Mediocre 3.0

Pros: Actually getting to Bali

Cons: 30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!

Mon., 25 Mar.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Fri., 29 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 40m
Trip: 5 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 22 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
PER
DPS
Good 7.6

Cons: My main complaint is what others describe, the luggage charge. However, for me it was 100 dollars per bag or an additional 200 dollars. By that time I could not change flights as was traveling with others. What was going to be a modest flight charge turned out to be a hefty one. The flight otherwise was good to excellent.

PER
DPS
OK 5.0

Pros: cheap bare bones flights do the job for short jaunts. But their automated on line customer service is abysmal!

PER
DPS
Mediocre 2.6

Pros: Getting off at the other end (eventually)

Cons: Where do we start....didn't realise you have to pay extra for a bag when traveling overseas so spent just on $300 before even getting the boarding pass. One hour late leaving Perth, no apology or explanation provided. They wouldn't take exact money for a Solo, only credit card. Knees planted uncomfortably in the seat in front for the entire trip. Didn't hand out immigration cards claiming they'd run out..

PER
DPS
Mediocre 2.0

Pros: Had to pay $160 dollars for baggage. Did not specify that baggage was not included. Staff at the airport told us that how jetstar makes their money. I feel like if somebody stole money from me. Will try to fight to take that payment of my credit card. It is not written anything that your baggage is not included.

PER
DPS
OK 4.0

Pros: Check in was good...despite not being allocated seat i was charged for.

Cons: Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant

Mon., 25 Feb.
MEL
Melbourne & other airports
DPS
Denpasar Bali Bali Ngurah Rai
6h 40m
Wed., 13 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
MEL
Melbourne & other airports
5h 40m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 132 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
7.0
KUL
HKG
Excellent 9.0

Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Cons: Flight wasn't on time to and from HKG.

KUL
KTM
Mediocre 2.3

Pros: Average flight

Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

KUL
BDO
OK 5.6

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
LGK
Good 6.3

Pros: The service is good in general.

Cons: The boarding process could be improved.

PEN
SZB
Mediocre 2.3

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Mon., 10 Jun.
PER
Perth
DPS
Denpasar Bali Bali Ngurah Rai
3h 45m
Thu., 20 Jun.
DPS
Denpasar Bali Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 11 days
Overall 5.7 OK
Based on 4 reviews
Boarding
6.6
Comfort
6.3
Crew
7.2
Entertainment
5.2
Food
5.8
KUL
CGK
Mediocre 2.0

Pros: Again Delayed

Cons: Missed appointment delayed as usual

DPS
KUL
Mediocre 2.0

Cons: I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!

DPS
KUL
Mediocre 2.0

Pros: It arrived on time

Cons: Very snel legroom, no included food, no free water, no inflight entertainment

BDO
SIN
Excellent 10.0

Pros: Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung.

Cons: Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport.

PER
DPS
Mediocre 3.0

Pros: Actually getting to Bali

Cons: 30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!

Mon., 11 Mar.
MEL
Melbourne & other airports
DPS
Denpasar Bali Bali Ngurah Rai
6h 40m
Thu., 21 Mar.
DPS
Denpasar Bali Bali Ngurah Rai
MEL
Melbourne & other airports
5h 40m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 132 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
6.9
Food
7.0
KUL
HKG
Excellent 9.0

Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Cons: Flight wasn't on time to and from HKG.

KUL
SGN
Mediocre 2.3

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

PEN
SZB
Mediocre 2.3

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

KUL
KTM
Mediocre 2.3

Pros: Average flight

Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

KUL
BDO
OK 5.6

Pros: Crews are nice.

Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

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