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Good to know

Low season

August Best time to beat the crowds (4% less expensive on average)

High season

December Most popular time to fly (16% more expensive on average)

Average price round-trip

$594 (avg. price over the last 2 weeks)

Good deal round-trip

$208 or less

Good deal one-way

$116 or less

Top tips for finding cheap flights to Denpasar

  • Looking for cheap airfare to Denpasar? 25% of our users found tickets to Denpasar for the following prices or less: From Darwin $151 one-way - $210 round-trip, from Melbourne $336 one-way - $361 round-trip, from Hobart $409 one-way - $531 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Denpasar is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Denpasar flight deals.
  • People who want to wait for their flight in a quiet environment while at Denpasar Bali Ngurah Rai Airport should consider purchasing a pass to access the Premier Lounge located in the International Terminal. The lounge provides its guests with Wi-Fi, showers, snacks, a business room and an area for children.
  • If you want to eat something after your flight to Denpasar, there are a few options available at Denpasar Bali Ngurah Rai Airport, especially for those who like Asian cuisine. There are Two Tigers, Two Dragons and My Kopi-O, which specialize in all kinds of Asian delicacies. For people who prefer something else, there are Pizza Hut and La Place. Those with a sweet tooth should make sure to check out the delicious desserts at Beard Papa’s.
  • For those who wish to relax and loosen their muscles after flights to Denpasar, both airport terminals have spas available. If you wish to pamper yourself, Kaya Spa & Reflexology is an ideal place to do it.
  • Travellers who have late flights to Denpasar or are between flights should consider booking a room at the airport hotel to get a good night’s rest. Novotel Bali Ngurah Rai Airport is a hotel situated inside the airport that will put you within a short walk of both terminals.
  • Forgot to bring a book for your flight? You’ll find Periplus Bookstore in the departures zone at Denpasar Bali Ngurah Rai Airport – it offers plenty of books and magazines from different genres so you should easily find something to suit your preferences.

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Top 5 airlines flying to Denpasar Bali Ngurah Rai

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,883 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "everything, the crew was efficient"
Cons: "more African entertainment to be added on the Johannesburg route"

Pros: "I like the crew members"
Cons: "Entertainment selection and food could be better"

Pros: "I always like Singapore Airlines. They should continue to be the best."
Cons: "Some flexibility to select food choices even if we book the flight in short notice."

Pros: "Cabin crew was amazing!"
Cons: "Food was mediocre and we've had better on Singapore Airlines before."

Pros: "All crew members are very friendly and helpful, good service."
Cons: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."

Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."

Pros: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Pros: "Premium economy was great."

Pros: "Got bumped to Business Class"

Pros: "everything in suite class"

Cons: "I liked everything"

Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."

Cons: "Nothing"

Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."

Pros: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Cons: "would like regular water bottles to be available for drinking"

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pros: "It’s worth it to pay a bit more for the extra legroom seats."

Pros: "Very good service."

Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"

Pros: "Service by the crew was great"
Cons: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Pros: "Amazing service!"
Cons: "N/a"

Pros: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Cons: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Pros: "Comfortable, full service through the night.."

Pros: "More leg room than other airlines, superb service and excellent food!"

Pros: "Not much"
Cons: "Not as good as they were once"

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"

Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."

Pros: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."

Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Pros: "Sound sleep"
Cons: "N/A"

Cons: "Old plane. Old in flight entertainment."

Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Pros: "Upgraded to biz class, which was fantastic"

Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"

Pros: "Punctuality"
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Cons: "Seats are tight and hard"

Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."

Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Cons: "cramped uncomfortable seats freezing cold"

Pros: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Pros: "Crew was outstanding"
Cons: "No sound on my entertainment system"

Pros: "The crew was very nice"
Cons: "Softer seats more wholesome videos"

Pros: "Fast and easy to board nice crew worked fast and smooth large proposal for entertainment"
Cons: "more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically."

Cons: "No landing form!!"

Cons: "Less fog in SFO"

Pros: "The flight was good"
Cons: "Everything was great"

Pros: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Cons: "Bathroom floors were often wet"

Pros: "All no!"
Cons: "Seats are too close!"

Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Pros: "The crew was very friendly and did their jobs well"
Cons: "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."

Cons: "terrible food - poor choice of inflight entertainment - crew constantly on the pa"

Cons: "delayed as usual"

Pros: "One lady from the crew was amazing and very helpful"
Cons: "They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation."

Pros: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Cons: "keep providing little gifts for kids"

Pros: "not too bad"
Cons: "not too bad"

Pros: "Really good flight, no complaints here. Friendly and efficient staff."

Pros: "Excellent service for wheelchair passengers"
Cons: "Turbulence"

Pros: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Cons: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."

Pros: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
Cons: "All was gud . Can add little bit for vegetarians food choices."

Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."

Pros: "Nothing"
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"

Pros: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Cons: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"

Pros: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Cons: "My check in bag was lost. Hope to get it back in the next few days."

Pros: "My mother requires additional assistance for boarding (wheelchair for the ramp, a little extra time). Cathay adjusted our seats so we would be located reasonably near the doors yet close enough to the bathroom for her convenience. The stewards literally took her by the arm to help her to her seat, even taking her bags for her. And they made a point of checking on her several times during the flight. Absolutely amazing!"

Pros: "Leg room, food, airline staff"
Cons: "Too hot in the plane"

Pros: "Food was great. Crew nice"
Cons: "All good"

Pros: "I enjoyed the good check in service, and the excellent lounges. As always, the overall level of service on Cathay was good."
Cons: "The utterly appalling seats on Cathay's old B777s are unacceptable for a premium airline. Non-reclining economy seats which are desperately uncomfortable for any flight of more than 1 hour, and completely unsuitable for an overnight flight. These planes desperately need a refit. Best avoided until this has been completed. The flight was overbooked, and the cabin crew seemed stressed and very busy. As a long term frequent flyer with CX, this was a very disappointing experience."

Pros: "caring flight attendant went extra mile to move people into better seats if they were available."
Cons: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."

Pros: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Cons: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."

Pros: "I was told there would be WiFi on the plane from Chicago to Hong Kong. There was not. Very disappointed. It was hot and not a lot of air circulation. And the seats are hard."

Pros: "Entertainment choices"
Cons: "The passenger I was seated next to was awful, but that has nothing to do with the airline. Food was kind of gross."

Pros: "Food and drinks, service of the crews."
Cons: "Flight delay of 20 mins."

Pros: "The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous."
Cons: "We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable."

Cons: "They asked me to change my seat, but when we asked to sit together with my husband, they were not able to accommodate it"

Pros: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."

Cons: "General boarding was first come, first served vs by zone or seats."

Pros: "Overall good experience"
Cons: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"

Cons: "Cramped seats."

Pros: "Flight was cancelled, it didn't happened"
Cons: "Flight was cancelled, it didn't happened"

Cons: "Plane was very warm"

Cons: "6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time"

Pros: "The plane actually arrived an hour earlier than expected."

Pros: "Good flight"

Pros: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Cons: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."

Pros: "Direct and quick flight to bali"
Cons: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."

Cons: "Really uncomfortable seats"

Pros: "The flight left in HK without 7 passengers included me. Customer service was very bad in HK."

Pros: "Excellent. Food was good."

Cons: "seat wasn't the best for my back even reclined."

Pros: "service was top notch"
Cons: "wish economy chair could recline slightly more but I understand its all about space."

Pros: "good experience."

Pros: "Crew fantastic, food was delicious, boarding efficient - but they use a 737 on this leisure route which is a bit arduous for what is a 6+ hour flight."
Cons: "Use of 737 and lacklustre entertainment system compared to A330"

Pros: "Getting through airport at Sydney was nice and easy, and good overall at JFK."
Cons: "LAX was not an easy navigation from terminal to terminal, as there was little info provided in flight and a serious lack of good signage or information booths at the airport."

Pros: "Entire flight there was no comfort- crew was brash and unfriendly -"

Pros: "I got to my destination safely and on time. Food and service were above average."

Pros: "The food was good. They had this pizza on focaccia bread that was amazing!"
Cons: "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."

Pros: "Crew was attentive and pleasant. Came around often to make all was ok. Seats were comfortable for a flight that long with the pillows and blankets provided."
Cons: "The fact that it took off a half hour late. This was blamed on a passsenger and their paperwork. While I can appreciate they took a little extra time that amount was in my opinion too much. With running that late along with the grounds crew taking over an hour to get the bags off the plane, we along with many others missed our connecting flight. Based on the oh well attitude of the supposed manager at American Airlines/qantas I won't be taking qantas on my next trip."

Pros: "The crew was lovely and fairly attentive in business class. I had access to the First Class lounge in Sydney and it is wonderful. Even has a spa, though don't expect first class spa treatment. Uh, plane was clean and food was ok, but getting a cocktail was difficult."
Cons: "Business class seats are uncomfortable and there is nowhere to store and easily access something as simple as a book. There is a storage compartment on the seat in front of you, which you cannot reach without getting out of your seat.. While the seats do go flat, it's not something you can sleep on your side for long. Ended up reclined and sleeping on my back, which is not ideal. accessing my reservation was impossible and had to call Australia to get a seat assignment, which was reassigned by the time we checked in anyway. I care where I sit and book early to have choices. I hate to say it but I was not impressed."

Pros: "13 hours might seem long but other carriers had longer flight times. Qantas was friendly and efficient. The flight itself was smooth. The B747-400 aircraft, while old, was comfortable. I slept for most of the flight with the help of some melatonin. The entertainment selection was good. The service was good. I would happily fly Qantas again on my next Australian adventure."
Cons: "The headphone connection in my seat was wonky on both flights to and from SFO-SYD. It was the same aircraft."

Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"

Pros: "Food was better than expected. Appreciate the multiple snacks in the middle of the flight. Appreciated the 2nd cup of coffee in the morning. The crew serving the food had excellent customer service skills. The movies listed on the website were different than the actual flight. I really wanted to see a couple that weren't available."
Cons: "There wasn't anything that was disappointing that stands out to me."

Pros: "Good food. You"

Pros: "Qantas accommodated our 22 month old by providing us a seat in the middle, vacant. This was amazing and thoroughly appreciated."

Cons: "I had pre-requested a seat and got moved when I arrived but I didn't notice so I couldn't ask to be reseated until I got on the plane and realized. I also found the crew to be blunt and not friendly."

Pros: "Thanks Qantas for a great trip home. Good food and service."
Cons: "The new uniform look is terrible."

Pros: "The flight itself was fine. Point a to point b with no hiccups."
Cons: "The cabin crew was rude and had no self awareness. 2 times where I wasn't finished with my drink and they grabbed it right out of my hands. I was grabbing it so they could clear everything else but they took it as me trying to hand it to them. Both times I told them I was still drinking that and they disregarded it and threw it in the trash without hesitation. It's like they were robots on autopilot. Also, the male attendant in my row would always bump me pretty severely with his bum while grabbing things from the cart."

Pros: "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Cons: "Wasn't able to complete on line check in."

Pros: "Excellent people who made the flight very nice. Extremely personable."

Pros: "Once on the plane, the seats, meals and service was great"
Cons: "The lounge was horrible. Crowded, lack of choice for food and drink. Not even crisps available, just stodgy white bread sandwiches and some deep fried (frozen) samosas. Nothing in any way healthy, nothing meat free. The service was however a very high standard, but the staff only had what they had to work with. This flight is always full, so I don't understand why Qantas does not fix this problem."

Pros: "The inflight service was great - friendly attendants and great food. The washroom was checked throughout the flight and was still in great shape by the end of the trip."

Cons: "Na"

Pros: "Gf food was good"
Cons: "Tight searing"

Pros: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Cons: "Nothing, really."

Pros: "Great business class hard product"

Pros: "Good service, on time"
Cons: "Coffee, not good enough"

Pros: "I like the services"

Cons: "I asked for coffee after the first meal service but it never came."

Pros: "Service and food where good"
Cons: "The TV screen was not responsive and headphones outlet was mest up at both seats on each flight. When you plug in headphones you get only one speaker working or non at all. We couldn't injoy intertaiment consel at all."

Pros: "Awesome service!"

Pros: "Everything on time."

Pros: "Great service and comfort"

Pros: "Impeccable service, food, and overall experience from the crew. It has always been a joy to fly Qantas, and I'm glad to see that is something that doesn't change."
Cons: "If you are going to travel with a little one, have the common decency to help your poor wife take care of them as well. You had three seats, the entire middle aisle, yet you decided to take the open seat next to me so they could lay down together. That was nice, I get it, sure. But if your baby is going to cry for hours (and hours, it was a 10.5 hour flight, that poor kid must have been exhausted), pause the movie for a minute, and maybe try to help. I don't mind being inconvenienced for the little ones, I'm a dad of 4 myself, I've traveled a lot and know how it goes. But jesus christ, she's your wife, that's your child, try taking care of them."

Pros: "Crew was nice and offered extra drinks when asked."
Cons: "Screaming crying babies"

Cons: "Flight was delayed 4 hours. Passengers were given "meal" vouchers for terminal restaurants but they weren't valid on alcohol (which was needed after 4 hours of waiting!) Boarding was chaotic with everyone anxious to GO! Crew was cranky."

Pros: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Cons: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."

Cons: "Average airline compared to Singapore & MZ airlines"

Pros: "Good food, movies and just 10x better than discount airlines"

Pros: "The crew was helpful. Food was good. Really like the individual entertainment screens!"
Cons: "Sad because it was more crowded and we couldn't get by a window. On top of that, the sky cam must have been broken so we couldn't even watch from our screens. I won't travel on a Friday again. Would be nice to have a bit more leg room!"

Pros: "Tivi was broken"
Cons: "the crew gave me 50.00$ credit back to next fly I am very impress"

Pros: "Plane crew all ok"
Cons: "The staff at the check in desk was really really rude and mean. I went there because I was desparate due to my flight delay. I kept asking things because I was confused but she treated me so awful. SHE EVEN SAID “NO MORE QUESTION” and threw me away. Really Disrespectful."

Pros: "food service PJs"

Pros: "Big, safe plane. The pilot striving to land us close to the originally-scheduled time, even though we boarded the plane an hour late. He did it! A++ to Qantas for providing a spigot at the back of the plane to refill water bottles, thus lessening the amount of plastic used."
Cons: "I ordered vegetarian meals and they were TOO SPICY. Being served a flaming hot tomato curry and spicy potatoes for BREAKFAST was ridiculous."

Cons: "A jacket of ours was accidentally left on the plane, and when I returned 5 minutes later I was not allowed to retrieve it. So I went to flight services to try and retrieve the jacket and they did almost nothing to try and help me get it. In fact we ultimately lost the jacket because they told us that they probably threw it away with all of the blankets and pillows from the flight. That was very frustrating."

Cons: "Flight was delayed by 30 minutes."

Pros: "Documentaries, food, wine, service, seats"
Cons: "Turbulence"

Pros: "Qantas Airlines really made traveling a pleasure. The little extras like, chocolate snacks, ice cream, a huge selection of entertainment, the most current navigation systems that allowed you to know and see at ever minute exactly where you were on the journey, just to name a few. I also found the staff especially pleasant. Thank you Qantas"
Cons: "Our plane home was a little older and the seats weren't as comfortable as they could have been."

Cons: "If ever fly to Canada again will go direct via Air Canda - Sydney to Vancouver and avoid USA immigration which took 2 hrs to get through"

Pros: "Comfortable seats, excellent customer service from staff, and excellent in-flight entertainment. Meals from JFK -> Sydney was good."
Cons: "Meals from Sydney -> JFK was terrible, not sure why since going to Sydney was great."

Pros: "The crew seemed very helpful and wanted to make it easier for families with children, so I moved from my row of 4 in the middle and got 2 seats on the side instead, which worked out great. I know some flights are more full and can't do this but it was really nice and made the flight more comfortable. Also the wine was a nice touch too :)"
Cons: "Didn't seem nearly as clean of an aircraft as the Virgin Australia flight I had taken on my way into Australia, but maybe it was a newer aircraft. Regardless, the toilet could have been a bit cleaner."

Pros: "Good entertainment on seatback screens, pretty good food for an airplane (dinner, breakfast and lots of snacks and drinks), clean and good sized bathrooms."
Cons: "Seat comfort sucked obviously!"

Pros: "excellent food, first rate movies choices, newer plane, professional staff"
Cons: "There was a child in a car seat in the seat behind me and she kicked my seat for the first few hours. At that point the parents turned her seat around and it was easier to fly. The window seat is usually my preference but strangely enough there is so much of a gap between the seat and the "wall" and window that i constantly lost my pillow in the slot"

Pros: "Movies good Boarding and luggage retrieval good"
Cons: "Arrived an hour late Was another passengers fault tho but annoying"

Cons: "Flight was delayed an hour and boarding was slow due to only using one aircraft door."

Pros: "Baggage allowance is good and cause of choice this airline but bad staff specially the check in"
Cons: "I hate the ground crew.. with bad behavior and uncooperative- plane no entertainment.. you must used app with your telephone"

Pros: "Flight attendants were friendly and responsive."
Cons: "1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time."

Pros: "Crew was friendly and helpful"
Cons: "Food wasn’t the best... no water bottles provided... chronically thirsty on that flight."

Cons: "On time boarding and availability of inflight entertainment."

Pros: "Excellent service"

Cons: "No in flight entertainment. No seat charging. It would have been nice to know this a head of time so we could have prepared (tracing with 3 kids). Right before we took off crew told everyone to down load virgin app, they didn’t specify the entertainment app. So we were not able to watch any movies."

Pros: "The virgin lounge."
Cons: "Bit more variety."

Pros: "Great food and pleasant staff. We were delayed on leaving but they made up the time in the air. I was pleasantly surprised after flying budget airlines for so long."

Pros: "Overall good in flight service."
Cons: "Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats."

Pros: "Seats, entertainment, meals."
Cons: "Late out of the gate. Missed connecting flight."

Pros: "Staff were polite"
Cons: "No entertainment if you didn’t have their app installed. Food was average. No room near our seats for our bags in the overhead bins because crew & other passengers further down the plane had already used them. Had to wait outside in the cold to board. One of my bags was broken on this leg! Tight seating! Not impressed."

Pros: "Service, entertainment, efficient cost. Direct flights from LAX to Melbourne."

Pros: "Rebooked on earlier flight and it was early!"

Pros: "Fast boarding, new aircraft, comfortable seats, flight was on time."
Cons: "Advertised as full service airline but food was lacking, general cleaning between flights not great."

Pros: "The crew, the food, the overall experience was positive and pleasurable - especially since it was a 14 hour flight. Thank you!"
Cons: "The seats cushions - not the width of the seats or arm rests, but the cushions themselves could use some additional padding. I used a few blankets and pillow for extra comfort but that's the only negative I can think of. Again it was a 14 hour flight. Thanks! :-)"

Pros: "Seats, crew, boarding normal"
Cons: "No entertainment, food or charging port"

Pros: "Every thing was smooth from check in to boarding. Flight on time. Crew were attentive."

Pros: "friendly staff"
Cons: "way too noisy from the engines--was very draining horrible space in economy--jammed packed like cattle-this alone may cause me not to fly you again"

Pros: "Nothing"
Cons: "I was unable to check in online and arrived in Melbourne 3 hours in advance of my flight. I had to stand in line for over an hour just to check in for my flight. It was a complete mess at the check in desk. There were several issues with other passengers that caused two gate agents to be tied up for upper 30 minutes. Rather than taking them to customer service they continued to block the line. Then with Economy gates being down to only 3 (with my guess at over 100 people waiting to check in) one of the agents used the economy line to service business class pasangers, when there were already 3 agents serving the business class patrons. While I understand business entitles you to special priorities but to have your economy passengers (who are all paying over $1500 a ticket) to have to wait so long for business passages to all walk straight get up can waiting 5 minutes felt very wrong and made many people upset. My family was waiting to see me off and subsequently got charges $30 in parking due to the delay in check in. Also communication at the gate was very poor. Flight was delayed several times due to wind and no announcement came from ground staff, only way I knew was due to an email. I could tell a lot of guests were very distressed. Very disappointed from a company that prides itself on service."

Pros: "Nothing"
Cons: "Delayed flight Inaccurate baggage carousel information Lack of communication from Virgin"

Pros: "Alot"
Cons: "NOting"

Pros: "Good service, great flying, great experience."
Cons: "A larger variety of snacks would be nice (granola bars or pretzels for between meals)"

Pros: "Not much to like, price was good, that's the only plus"
Cons: "Food is terrible, no entertainment, no blankets or pillows, simply best described as "basic"."

Pros: "All went well, smooth flight, more or less on time"
Cons: "Over priced food, in- flight entertainment, through an app had a poor selection of programs - seats feel more cramped than other airlines- lucky it was only a 1 hr flight..."

Pros: "Very roomy and comfortable seats, which was important on a 15 hour flight! Great service, good food, endless supply of drinks ( water) . Bathrooms were kept clean and neat the entire flight. Great experience overall"

Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"

Pros: "Friendly service and they gave me an exit row seat!"

Pros: "flight attendants have great attitude"
Cons: "1 hour delayed , not hot drinks nor entertainment"

Pros: "Boarding was good"
Cons: "Breakfast was a muesli bar but only half the size. Over all it felt like a budget airline. i will not spend extra money to fly Virgin Airlines again."

Cons: "The crew"

Pros: "Staff friendly"
Cons: "Entertainment old, seats uncomfortable"

Pros: "everything was great, more movie options would be better"

Pros: "The snack and OJ eere ok."
Cons: "Not picking my own seat, boarding from front AND rear is a nightmare, crew could care less! My seat was next to the bathroom (the front bathroom was unusable) so I had people hanging on my seat the entire flight...entertainment ap must be downloaded before flight! Not to mention we were an hour late due to weather even though every other flight was on time!"

Pros: "Chair was comfy"
Cons: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"

Cons: "Waiting time on transfer Staff attitude"

Pros: "Liked that they boarded from front and back"
Cons: "Nothing"

Pros: "Service from the crew was good, however it would have nice to have been woken & offered lunch."
Cons: "Too many screaming children! Very cold."

Cons: "After boarding twice, the flight was canceled. We were rebooked on a small charter flight that took 6 hours and a stop to get us to Perth. We arrived 7 hours later than anticipated."

Cons: "In flight entertainment. Need more documentaries"

Pros: "Nothing"
Cons: "To start things off the women at the ticket counter to check us in was the rudest woman I have ever dealt with whilst traveling. I wish I had her name. It seemed as if she'd had something against us, this was in Brisbane by the way."

Pros: "The Virgin crew on this flight were amazing. So friendly and welcoming. Amazing!"

Cons: "The VA economy seats have USB charging but no electrical outlets. You need to be in 'premium economy' to have acces to an outlet. Also on the way back we were on a Delta plane which was older and very uncomfortable in economy"

Pros: "overall excellent service"

Pros: "Fair price, luggage included, no problem with the entire flight."
Cons: "Have to pay for extra beverage, but it's not that much of a problem considering how much we paid."

Pros: "Quick, easy check in. Friendly, efficient, helpful staff. TSA very efficient and quick. Flight was on time. Luggage pick up was fast."

Pros: "direct flight from Shanghai"
Cons: "check in was poor. could not even check in online. small crampy seats food was the worse I have ever eaten - there was terrible selection and what was given was poor. You basically get a one course meal. The food badly made and tasteless. coffee was blend and watered down. Ultimately this was like going on a budget airline paying for full price."

Pros: "The service The service reps The timeliness"
Cons: "Th tray table that hadn't been wiped down since the last flight."

Pros: "The boarding very fast and easy and everithing good."
Cons: "The flight they didn't anything for entertainment and the food the tasted not good and they have only two options."

Cons: "More food variety"

Pros: "Very smooth and easy process boarding and taking off"
Cons: "No entertainment"

Cons: "delayed landing because of chinese reasons"

Cons: "delayed 2 times."

Pros: "A nice experience overall. Flight was quiet so plenty of personal space."

Pros: "Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time."
Cons: "No entertainment options. Little to no food service."

Pros: "The crew are ok. They should find jobs with other, better airlines."
Cons: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Pros: "Average flight"
Cons: "Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!"

Pros: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Cons: "Flight wasn't on time to and from HKG."

Pros: "The staff were very kind, the seat had a great amount of leg room."
Cons: "There was no alcohol on the flight."

Pros: "Getting out of the plane"
Cons: "getting in the plane. No working tablet. Poor food."

Pros: "Crews are nice."
Cons: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Cons: "The airline"

Pros: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Cons: "Nothing."

Pros: "The service is good in general."
Cons: "The boarding process could be improved."

Cons: "Cramped seats"

Pros: "Leg space and good arm rest"
Cons: "No in flight entertainment (movies)"

Pros: "The seats are more comfortable compared to the other budget airlines."
Cons: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Pros: "I have flown Malindo before and I have been happy about tbeir customer service."

Pros: "In flight meal."
Cons: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Service and comfort with blanket, and entertainment movies."
Cons: "Luggage collection rather late in Bali."

Pros: "Same as previous, no fuss."

Pros: "No fuss, well organised."

Pros: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Cons: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Pros: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Cons: "Food quality appears to be falling down in variety and quality"

Cons: "Turbulence"

Pros: "Good service and good plane."

Pros: "food, service"
Cons: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Pros: "You can check-in luggage for free. Not like Airasia"
Cons: "Delays, of course."

Pros: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Pros: "I was very impressed given it is a budget airline."

Pros: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Cons: "my expectations were more than met."

Pros: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Pros: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Pros: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Pros: "something"
Cons: "something"

Pros: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Pros: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Cons: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Pros: "Nothing"
Cons: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Pros: "Proactively checking the boarding pass to shorten que of the boarding process."
Cons: "Delayed"

Cons: "Cabin very hot. Aircond broken??"

Pros: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Cons: "Nothing"

Pros: "Nothing"
Cons: "Evrything"

Pros: "Pretty on time"

Pros: "Good legroom and friendly crew"
Cons: "They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out"

Pros: "Every thing in the flight was excellent."
Cons: "Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate."

Pros: "Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley."
Cons: "No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job."

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying to Denpasar

Airlines flying to Denpasar have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Denpasar

Mandatory masks

Masks required on board, masks provided on flights to Denpasar

Social distancing seating

Middle seats unavailable to book on flights to Denpasar

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Denpasar

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