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Find cheap flights to Denpasar

DPS

Find cheap flights to Denpasar

Return
Economy
Boston (BOS)
Denpasar Bali Ngurah Rai
Fri. 21/2
Fri. 28/2
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Information for flights to Denpasar from Australia

Flights arrive in Denpasar
Flights depart from Australia
Flight price $236
Airlines Indonesia AirAsia, Jetstar, Malindo Air, Citilink, Scoot

Top tips for finding cheap flights to Denpasar

Looking for cheap airfare to Denpasar? 25% of our users found return tickets to Denpasar for the following prices or less: From Perth $303, from Melbourne $453, from Sydney Kingsford Smith $513
Book at least 5 weeks before departure in order to get a below-average price.
High season is considered to be March, April and May. The cheapest month to fly to Denpasar is February.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Denpasar flight deals.
People who want to wait for their flight in a quiet environment while at Denpasar Bali Ngurah Rai Airport should consider purchasing a pass to access the Premier Lounge located in the International Terminal. The lounge provides its guests with Wi-Fi, showers, snacks, a business room and an area for children.
If you want to eat something after your flight to Denpasar, there are a few options available at Denpasar Bali Ngurah Rai Airport, especially for those who like Asian cuisine. There are Two Tigers, Two Dragons and My Kopi-O, which specialize in all kinds of Asian delicacies. For people who prefer something else, there are Pizza Hut and La Place. Those with a sweet tooth should make sure to check out the delicious desserts at Beard Papa’s.
For those who wish to relax and loosen their muscles after flights to Denpasar, both airport terminals have spas available. If you wish to pamper yourself, Kaya Spa & Reflexology is an ideal place to do it.
Travellers who have late flights to Denpasar or are between flights should consider booking a room at the airport hotel to get a good night’s rest. Novotel Bali Ngurah Rai Airport is a hotel situated inside the airport that will put you within a short walk of both terminals.
Forgot to bring a book for your flight? You’ll find Periplus Bookstore in the departures zone at Denpasar Bali Ngurah Rai Airport – it offers plenty of books and magazines from different genres so you should easily find something to suit your preferences.

FAQs - booking Denpasar flights

How long is the flight to Denpasar?

Flights from Perth 3h 48m
Flights from Brisbane 6h 01m
Flights from Melbourne 5h 57m
Flights from Adelaide 5h 15m
Flights from Sydney 6h 09m

What is the cheapest flight to Denpasar?

The cheapest airline ticket to Denpasar from Australia in the last 72 hours was $236 return on the route Perth to Denpasar. The most popular route is Melbourne to Denpasar and the cheapest ticket found on this route in the last 72 hours was $508 return.

Which airlines fly to Denpasar?

In general from Australia, Qantas Airways, KLM and Jetstar fly the most to Denpasar. The most popular route is from Melbourne, and Qantas Airways, KLM & Jetstar fly this route the most.

How far is Denpasar airport from central Denpasar?

Denpasar Airport is 10 kilometres from the centre of Denpasar. View on map.

What is the name of Denpasar’s airport?

Denpasar is served by Denpasar Bali Ngurah Rai Airport, also commonly referred to as Bali Ngurah Rai, Bali Ngurah Rai Airport, Denpasar Intl, I Gusti Ngurah Rai Intl, Ngurah Rai, Ngurah Rai Intl, or simply Denpasar Airport. The airport code is DPS.

What are the transportation options to Bali from Denpasar Airport?

The airport is not far from the city so the easiest way is to take one of the taxis that you will find outside the terminal building. You can find both metered taxis and ones with a fixed fare – make sure to determine the fare before getting into the taxi! You can also pre-book a transfer from Denpasar Bali Ngurah Rai Airport via the airport’s website.

Does Denpasar Bali Ngurah Rai Airport provide services for families?

Although there aren’t many, you can find some basic facilities that aim at helping families with small kids make an easier transit through the airport. There is a nursery room at the airport and if you are looking for an area where your child can play, consider buying a pass to enter the Premium Lounge, which has a playground.

Are there car rentals at Denpasar Bali Ngurah Rai Airport?

Yes, you will find a few 24-hour car rental companies at Denpasar Bali Ngurah Rai Airport. As the public transportation on Bali is limited, it is a good idea to rent a car in order to explore the island and easily travel on from the airport. If you are not convinced about driving yourself on Bali, you have the option of renting a car with a driver.

Can I exchange money at the airport?

Yes, if you decide to exchange money after your flight to Denpasar, or forgot to do it before, you can easily do it at Denpasar Bali Ngurah Rai Airport. You will find currency exchange counters situated throughout the terminals and numerous ATMs around the airport.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book Cheap Flights to Denpasar

(Return)
Airports
Origin
Cairns
$328
only
$328
Darwin
$287
only
$287
Brisbane
$378
only
$378
Adelaide
$360
only
$360
Perth
$236
only
$236
Coolangatta
$410
only
$410
Melbourne
$396
only
$396
Destination
Denpasar
$236
only
$236
Fri., 1 May
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 45m
Sat., 9 May
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 9 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
SIN
DPS
Good 6.3

Pros: Service Crew

Cons: The automated baggage system

SIN
DPS
Mediocre 2.0

Pros: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.

Cons: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.

KUL
DPS
Excellent 8.0

Pros: Air asia always ok

KNO
KUL
Mediocre 2.0

Cons: horrible

DPS
PER
Excellent 8.0

Pros: The flight was on time and the food was ok

Cons: Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically

Fri., 20 Mar.
DRW
Darwin
DPS
Denpasar Bali Ngurah Rai
2h 50m
Fri., 27 Mar.
DPS
Denpasar Bali Ngurah Rai
DRW
Darwin
16h 30m
Trip: 8 days
6.4Good Show reviews
Overall 6.4 Good
Based on 4 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
SYD
OOL
Good 7.0

Pros: Good crew, very friendly. Went above and beyond to find a passenger at baggage claim who left something on board.

Cons: Boarding was very delayed.

CNS
BNE
Mediocre 3.6

Cons: Airline lost our bags on way to Australia so we had to buy extra clothing and personal items while here. Then airline charges us $65 because our bags are overweight with the things we had to buy because of lost bags.

SYD
HNL
Good 6.8

Pros: The price of the flight was good (without the bag)

Cons: Knowing that a bag cost $105 Au after I bought the ticket. I would have paid a bit more and just gone on Air New Zealand.

DPS
MEL
Excellent 8.6

Pros: I loved the process and crew communication in consideration of the amount of passengers.

Cons: Considering the media coverage of an airborne virus killing people seemingly quickly - I would have expected an airline (travelling from the genesis of the disease) to supply face masks.... the crew and other passengers expressed similar concerns, perhaps a decent consideration.

OOL
PER
Excellent 10.0

Pros: Service was great. Best food hubby and I ever had on a flight, international or domestic!

Cons: No issues!

Sun., 15 Mar.
ADL
Adelaide
DPS
Denpasar Bali Ngurah Rai
5h 35m
Fri., 20 Mar.
DPS
Denpasar Bali Ngurah Rai
ADL
Adelaide
5h 15m
Trip: 6 days
7.5Good Show reviews
Overall 7.5 Good
Based on 146 reviews
Boarding
7.4
Comfort
7.5
Crew
7.6
Entertainment
6.8
Food
6.9
PNH
KUL
Excellent 10.0

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

KUL
SIN
Excellent 8.3

Pros: Nice flight crew, comfortable cabin

Cons: Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!

DPS
MEL
Good 6.6

Pros: Very smooth and easy process boarding and taking off

Cons: No entertainment

CMB
KUL
Good 7.0

Pros: Flight, seats, food

Cons: Gets delayed 90% of the time.

SGN
KUL
Excellent 10.0

Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.

Sat., 21 Mar.
AVV
Melbourne Avalon
DPS
Denpasar Bali Ngurah Rai
6h 30m
Sun., 29 Mar.
DPS
Denpasar Bali Ngurah Rai
AVV
Melbourne Avalon
10h 50m
Trip: 9 days
7.8Good Show reviews
Overall 7.8 Good
Based on 17 reviews
Boarding
7.5
Comfort
8.1
Crew
8.4
Entertainment
6.0
Food
7.1
SUB
HLP
Excellent 8.0

Pros: High commitment to be on time.

Cons: The machines for self-check in have been removed. That was previously very conventent. Citilink advertises with branded e-toll cards, but I can't get them anywhere.

HLP
SUB
Good 7.3

Pros: Professional, straightforward. Food and entertainment not rated. Not available for short trips. Food for additional payment, not tried. Prices seem reasonable.

Cons: Advertise with merchandise, which is not available.

PNH
CGK
Good 6.4

Pros: I have traveled to over 60 countries and I’m not prone to negative feedback but checking in a bag on Citilink in Phnom Penh was the most unhelpful customer service situation I’ve ever experienced. The Citilink website indicated one charge (which I had prepared for) for excess weight of luggage but the check-in counter charged more and only in US cash - so when I could not get my pin to work to get the additional cash, they sat back, grimaced at me, and told me they really didn’t care, I’d have to leave my bag, they couldn’t let me pay in IDR (rupiah) or pay in Jakarta, didn’t have credit card to let me charge, or pay pal, Venmo, or any other way to pay. The airport cashier wouldn’t exchange rupiah. Again, they didn’t care. One woman told me I could wire her the money into her personal bank account, though. The cashier just told them to bring my bags out and told me I should just take them back, whatever, call someone. If I left them, I asked how I would pay because they only take cash and in Phnom Penh, but they couldn’t answer. They couldn’t even lend me a bag to take things out of my bag. Luckily, I was wearing a scarf and used it be a makeshift bag for myself to unpack enough from my suitcase to bring the bag down to the amount of cash I had. I barely was able to board my flight. Of all these people, one of the ticket gentlemen was kind enough to walk me through to board the plane, apologizing for everyone.

Cons: Citilink is a budget airline and I get that they keep overhead down with charging people for luggage but they need to do 2 things; put the costs of their charges on their website for consistency and to support the customer experience, have at least one credit card option in an airport ticket booth. Help their employees be better than that kind of behavior. In this day and age, Paypal credit card app processing can even be done on a phone. There’s zero reason to not allow at least some flexibility with payment, even if it’s processed on their website.

HLP
KNO
Excellent 10.0

Cons: Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on.

HLP
SUB
Good 7.3

Pros: Citilink always does the best to smoothen the boarding process.

Cons: The departure hall was messy. If flights get delayed, there is not sufficient capacity.

Sat., 22 Feb.
OOL
Coolangatta Gold Coast
DPS
Denpasar Bali Ngurah Rai
27h 55m
Thu., 5 Mar.
DPS
Denpasar Bali Ngurah Rai
OOL
Coolangatta Gold Coast
33h 40m
Trip: 13 days
6.9Good Show reviews
Overall 6.9 Good
Based on 361 reviews
Overall
6.9
Boarding
7.1
Comfort
6.3
Crew
7.3
Entertainment
5.1
Food
5.6
HKG
SIN
Excellent 8.6

Cons: Leg room

VTZ
SIN
Mediocre 3.5

Pros: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.

Cons: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.

HNL
KIX
Excellent 9.3

Pros: Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!

Cons: Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud.

KBV
SIN
Good 6.3

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

DPS
SIN
Good 7.0

Cons: Music or movie will be good.

Sun., 29 Mar.
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 50m
Wed., 1 Apr.
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 4 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
SUB
KUL
Good 7.0

Cons: Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last.

CGK
KUL
Mediocre 3.0

Cons: Long delay..!!

DPS
CGK
Excellent 9.0

Pros: Boarding time and departure time very good. Easy and fast check in

PER
DPS
Excellent 10.0

Pros: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!

Cons: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.

CGK
SUB
Okay 5.0

Cons: Flight attendant presentation (uniforms were not very high quality)

Tue., 9 Jun.
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 45m
Tue., 23 Jun.
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 15 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
JOG
SIN
Good 7.6

Pros: AirAsia is probably my favorite discount airline, but that means by definition an acceptable but no frills experience. Got that at a relatively attractive price

Cons: The on-board sales cart did not have finger puppets, which I wanted to buy for some children.

PER
DPS
Okay 5.0

Cons: plane was late and queues at Bali airport beyond belief

KUL
KNO
Excellent 10.0

Pros: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Cons: I cannot think of any

PER
DPS
Excellent 10.0

Pros: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!

Cons: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.

DPS
KUL
Okay 5.6

Pros: Meals are delicious although not all items were available without prebooking.

Cons: It was very cold during the flight. No blankets available - only for sale.

Tue., 14 Jul.
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 45m
Tue., 28 Jul.
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 15 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
KUL
DPS
Mediocre 2.0

Pros: We survived the flight with only a little backpain and one stiff butt cheek

Cons: No legroom, very narrow seating, no meal, expensive

SIN
DPS
Mediocre 2.0

Pros: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.

Cons: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.

SIN
JOG
Excellent 9.2

Pros: Well so far i uded airasia 3 times and always on time

SIN
CGK
Mediocre 2.0

Cons: it was late, quality of experience was poor- from predeparture to landing

DMK
CGK
Mediocre 2.0

Cons: Delay flights. wait too long

Mon., 27 Apr.
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 50m
Mon., 4 May
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 8 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
DPS
PER
Mediocre 2.0

Pros: Cheap

Cons: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

PER
DPS
Mediocre 3.0

Pros: Actually getting to Bali

Cons: 30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!

PER
DPS
Okay 5.0

Cons: plane was late and queues at Bali airport beyond belief

SIN
DPS
Good 6.0

Pros: Boarding was fast, aircraft clean

Cons: Crew wasn't just unfriendly, they were really rude!

CGK
SUB
Okay 5.0

Cons: Flight attendant presentation (uniforms were not very high quality)

Sun., 19 Apr.
DRW
Darwin
DPS
Denpasar Bali Ngurah Rai
2h 45m
Tue., 28 Apr.
DPS
Denpasar Bali Ngurah Rai
DRW
Darwin
12h 55m
Trip: 10 days
6.4Good Show reviews
Overall 6.4 Good
Based on 4 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
CNS
DPS
Excellent 9.6

Pros: Everything went smoothly

Cons: The overcharge for baggage being slightly over weight

BNE
MEL
Okay 5.5

Pros: The crew were not particularly friendly. They were somewhat abrupt.

Cons: The crew’s attitude to passengers and manner of communication. The flight was delayed by about 20 to 25 minutes but there were no announcements about it or apologies for the inconvenience.

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

HBA
ADL
Okay 5.3

Pros: Seats were fairly comfy

Cons: Who eats mandarins on a plane i ask you???

HBA
SYD
Good 6.0

Pros: Good value flight.

Cons: Flight was delayed and then put into stack in Sydney - but given the Sydney weather over the weekend maybe that was to be expected. Flight crew could be more aware of annoying teenagers and others being disruptive in the cabin and painful for other passengers.

Thu., 30 Apr.
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 45m
Thu., 7 May
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 8 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
DMK
CGK
Mediocre 2.0

Cons: Delay flights. wait too long

DPS
KUL
Okay 4.3

Cons: It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff.

PER
DPS
Excellent 10.0

Cons: Baggage collection at DPS was way too long.

SIN
DPS
Mediocre 2.0

Cons: Flight delayed 4 times until 4 hours from the original flight time.

SIN
BDO
Excellent 10.0

Pros: Price and clean plane.

Cons: Baggage fees

Thu., 16 Apr.
CNS
Cairns
DPS
Denpasar Bali Ngurah Rai
4h 50m
Tue., 5 May
DPS
Denpasar Bali Ngurah Rai
CNS
Cairns
4h 30m
Trip: 20 days
6.4Good Show reviews
Overall 6.4 Good
Based on 17 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
CHC
AKL
Excellent 10.0

Pros: On check in we were offered the extra legroom right at the front, with just the two of us on the row!

OOL
AKL
Good 6.6

Cons: tv entertainment,i wish i had realised that there was no TV for the children. .

AKL
OOL
Okay 5.0

Pros: no amazing crew and no warm and fuzzies

Cons: Pre bought meals and wasn't permitted hot chocolate for children. Eventually given and nothing said. On the journey over hot choc offered. Not a big deal. I think you fall down in customer service by not supplying a little like coffee and hot choc and a free snack. Possably will avoid flying Jetstar again. Service is paramount. And no entertainment available because it wasnt a long haul just a short haul though international. Mmmmm no to Jetstar i feel. I own a resort and i know what customer service must feel like.

MEL
ADL
Excellent 10.0

Cons: Absolutely nothing - well done Jetstar

DPS
SIN
Okay 4.3

Cons: Choices of food is not much of variety, not of good selection & more so not available when i decided to purchase a small beef pie that is quite costly

Mon., 10 Aug.
BNE
Brisbane
DPS
Denpasar Bali Ngurah Rai
6h 30m
Mon., 17 Aug.
DPS
Denpasar Bali Ngurah Rai
BNE
Brisbane
5h 50m
Trip: 8 days
7.5Good Show reviews
Overall 7.5 Good
Based on 146 reviews
Boarding
7.4
Comfort
7.5
Crew
7.6
Entertainment
6.8
Food
6.9
KUL
BDO
Excellent 8.0

Pros: Comfortable, on board flight menu was good, no delay.

Cons: Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

KUL
HAN
Excellent 10.0

Pros: Good service and good plane.

LGK
KUL
Good 6.0

Pros: You can check-in luggage for free. Not like Airasia

Cons: Delays, of course.

PER
KUL
Excellent 8.3

Cons: More food variety

KUL
KTM
Mediocre 2.3

Pros: Average flight

Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Fri., 1 May
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 45m
Thu., 14 May
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 14 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
KUL
CGK
Mediocre 3.0

Pros: Crews are quite friendly

Cons: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

SIN
JOG
Excellent 10.0

Pros: Great experience

SIN
DPS
Mediocre 2.0

Pros: AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were over 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.

Cons: Stop overcharging for every f...g thing if not booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.

DPS
KUL
Excellent 8.0

Pros: Check-in and boarding very easy

Cons: All ok

CGK
KUL
Excellent 8.3

Pros: Overall service

Cons: Delay, no entertainment

Mon., 2 Mar.
OOL
Coolangatta Gold Coast
DPS
Denpasar Bali Ngurah Rai
27h 55m
Tue., 10 Mar.
DPS
Denpasar Bali Ngurah Rai
OOL
Coolangatta Gold Coast
33h 40m
Trip: 8 days
6.9Good Show reviews
Overall 6.9 Good
Based on 361 reviews
Overall
6.9
Boarding
7.1
Comfort
6.3
Crew
7.3
Entertainment
5.1
Food
5.6
CEB
SIN
Excellent 8.0

Pros: Crew were kindly

Cons: Seats can be more comfortable

SIN
KUL
Good 6.6

Pros: Flight was short

Cons: Seats are very tight if you are over 5’6

SIN
TPE
Okay 5.0

Pros: It was a good flight

Cons: The long delay......

SIN
DPS
Excellent 10.0

Pros: Scoot in silence

SYD
SIN
Okay 4.0

Pros: Crew were good.

Cons: I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late.

Tue., 19 May
CNS
Cairns
DPS
Denpasar Bali Ngurah Rai
4h 50m
Mon., 25 May
DPS
Denpasar Bali Ngurah Rai
CNS
Cairns
4h 30m
Trip: 7 days
6.4Good Show reviews
Overall 6.4 Good
Based on 17 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.2
Food
5.3
SYD
HBA
Excellent 8.4

Pros: Early morning flight meant no delays. Walked straight on the flight and we were off. No fuss...

Cons: The flight announcements were loud and abrasive which woke everyone sleeping on the early morning flight. No doubt is was that particular cabin manager and not the norm.

ZQN
AKL
Okay 4.0

Pros: On time arrival

Cons: Horror ale checking and baggage procedure

PER
SYD
Excellent 10.0

Cons: All perfect recomendable thanks

CNS
DPS
Mediocre 2.0

Cons: Not one of the better airlines.

CNS
DPS
Mediocre 2.0

Pros: I got to my destination with no mishaps.

Cons: JetStar cuts corners and upcharges for everything! On our long international flights, meals were not included. Anything you ask for will be an additional charge. Also, they cancelled our flight and we didn't find out until we got to the airport. This caused us to have to wait for a shuttle for 45 minutes, then had to travel back to the hotel at 5am. Missed our oceanfront suite that we already paid for because of the cancellation. On our honeymoon no less!

Thu., 27 Aug.
BNE
Brisbane
DPS
Denpasar Bali Ngurah Rai
6h 30m
Mon., 7 Sep.
DPS
Denpasar Bali Ngurah Rai
BNE
Brisbane
5h 50m
Trip: 12 days
7.5Good Show reviews
Overall 7.5 Good
Based on 146 reviews
Boarding
7.4
Comfort
7.5
Crew
7.6
Entertainment
6.8
Food
6.9
SZB
PEN
Excellent 8.0

Pros: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.

Cons: No kiosk to self print boarding pass at airport... This trip flight from SZB was postponed and flight from PEN was pushed out.

KUL
SIN
Mediocre 2.0

Pros: Read trip advisor Will never use them again They will have an accident and it will be their fault

BOM
KUL
Okay 4.0

Pros: Comfort of seat

Cons: Delay..

PEN
SZB
Mediocre 2.3

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

CMB
KUL
Good 7.0

Pros: Flight, seats, food

Cons: Gets delayed 90% of the time.

Fri., 1 May
AVV
Melbourne Avalon
DPS
Denpasar Bali Ngurah Rai
5h 30m
Fri., 8 May
DPS
Denpasar Bali Ngurah Rai
AVV
Melbourne Avalon
13h 40m
Trip: 8 days
7.8Good Show reviews
Overall 7.8 Good
Based on 17 reviews
Boarding
7.5
Comfort
8.1
Crew
8.4
Entertainment
6.0
Food
7.1
HLP
KNO
Excellent 10.0

Cons: Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on.

HLP
SUB
Good 7.3

Pros: Citilink always does the best to smoothen the boarding process.

Cons: The departure hall was messy. If flights get delayed, there is not sufficient capacity.

HLP
SUB
Good 7.3

Pros: Professional, straightforward. Food and entertainment not rated. Not available for short trips. Food for additional payment, not tried. Prices seem reasonable.

Cons: Advertise with merchandise, which is not available.

SUB
HLP
Excellent 8.0

Pros: High commitment to be on time.

Cons: The machines for self-check in have been removed. That was previously very conventent. Citilink advertises with branded e-toll cards, but I can't get them anywhere.

PNH
CGK
Good 6.4

Pros: I have traveled to over 60 countries and I’m not prone to negative feedback but checking in a bag on Citilink in Phnom Penh was the most unhelpful customer service situation I’ve ever experienced. The Citilink website indicated one charge (which I had prepared for) for excess weight of luggage but the check-in counter charged more and only in US cash - so when I could not get my pin to work to get the additional cash, they sat back, grimaced at me, and told me they really didn’t care, I’d have to leave my bag, they couldn’t let me pay in IDR (rupiah) or pay in Jakarta, didn’t have credit card to let me charge, or pay pal, Venmo, or any other way to pay. The airport cashier wouldn’t exchange rupiah. Again, they didn’t care. One woman told me I could wire her the money into her personal bank account, though. The cashier just told them to bring my bags out and told me I should just take them back, whatever, call someone. If I left them, I asked how I would pay because they only take cash and in Phnom Penh, but they couldn’t answer. They couldn’t even lend me a bag to take things out of my bag. Luckily, I was wearing a scarf and used it be a makeshift bag for myself to unpack enough from my suitcase to bring the bag down to the amount of cash I had. I barely was able to board my flight. Of all these people, one of the ticket gentlemen was kind enough to walk me through to board the plane, apologizing for everyone.

Cons: Citilink is a budget airline and I get that they keep overhead down with charging people for luggage but they need to do 2 things; put the costs of their charges on their website for consistency and to support the customer experience, have at least one credit card option in an airport ticket booth. Help their employees be better than that kind of behavior. In this day and age, Paypal credit card app processing can even be done on a phone. There’s zero reason to not allow at least some flexibility with payment, even if it’s processed on their website.

Mon., 18 May
PER
Perth
DPS
Denpasar Bali Ngurah Rai
3h 45m
Wed., 10 Jun.
DPS
Denpasar Bali Ngurah Rai
PER
Perth
3h 55m
Trip: 24 days
6.6Good Show reviews
Overall 6.6 Good
Based on 5 reviews
Boarding
6.7
Comfort
6.4
Crew
7.2
Entertainment
5.4
Food
5.9
DPS
KUL
Excellent 10.0

Pros: We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.

Cons: No entertainment on the aircraft.

KNO
KUL
Mediocre 2.0

Cons: horrible

CGK
KUL
Mediocre 3.0

Cons: Long delay..!!

PER
DPS
Excellent 10.0

Pros: The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!

Cons: Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.

KUL
DPS
Mediocre 2.0

Pros: We survived the flight with only a little backpain and one stiff butt cheek

Cons: No legroom, very narrow seating, no meal, expensive

Sat., 7 Mar.
OOL
Coolangatta Gold Coast
DPS
Denpasar Bali Ngurah Rai
27h 55m
Sat., 14 Mar.
DPS
Denpasar Bali Ngurah Rai
OOL
Coolangatta Gold Coast
33h 40m
Trip: 7 days
6.9Good Show reviews
Overall 6.9 Good
Based on 361 reviews
Overall
6.9
Boarding
7.1
Comfort
6.3
Crew
7.3
Entertainment
5.1
Food
5.6
KUA
SIN
Good 6.0

Pros: Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Cons: Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
DMK
Excellent 9.3

Pros: Clean

Cons: I am not sure why they were delayed.

CNX
SIN
Mediocre 2.0

Pros: I hope never to fly Scoot again.

Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

SYD
SIN
Excellent 9.5

Pros: Yes

Cons: All ok

SIN
KBV
Good 7.5

Pros: we were on time and landed ahead of schedule.

Cons: nowhere to store our cabin luggage

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