|November||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price of a return ticket
|$430||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|Flights to Denpasar||5h 03m|
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Scores according to KAYAK customer reviews
Cons: "We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional."
Pros: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Cons: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."
Pros: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Cons: "Categorizing travellers together."
Pros: "Comfortable seats in Premium Economy."
Cons: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
Cons: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
Pros: "The crew was nice and friendly, food was ok"
Cons: "Food should request order by the crew, rather then trolly push like an old style"
Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
Cons: "Food and more profesional crew"
Pros: "Crew were friendly and premium economy seats were spacious and comfortable"
Cons: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."
Cons: "flight always late as usual"
Cons: "flight lates as always"
Cons: "all except the seat - always delayed"
Cons: "flight delayed as always"
Pros: "The crew is very proactive."
Cons: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
Cons: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"
Cons: "Not much"
Pros: "The friendliness of the staff."
Cons: "Seats are not exactly comfortable for a long flight"
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "One lady from the crew was amazing and very helpful"
Cons: "They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation."
Pros: "Yup all gud"
Cons: "All gud"
Pros: "All gud"
Cons: "Extra things like toothpaste etc must have been provided to all"
Pros: "Good options for food including meals and snacks! Cabin crew was great."
Cons: "Crew sometimes a little slow responding to passengers paging from their seats."
Pros: "Delayed. Late notification of delay. No text notification of delay."
Pros: "nothing to add"
Cons: "nothing to add"
Pros: "Friendly staff and very accomodating"
Cons: "Did not enjoy the food choice, tv needed repairs"
Pros: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Cons: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."
Pros: "Comfortable enough on board. Good service."
Cons: "Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Pros: "Overall service"
Cons: "Nothing specific."
Pros: "Staff very professional"
Cons: "Touch screen not working, no entertainment on entire flight"
Pros: "Good crew, new plane, Ok food, good drinks"
Cons: "The seats are really uncomfortable"
Pros: "A perfect landing/touchdown into Auckland. Great pilot"
Cons: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Pros: "Washington Dulles Cathay Pacific employee needs more training on customer service."
Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
Pros: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Cons: "Food was mediocre in flavour and variety."
Cons: "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
Pros: "Liked: moive selection. Hagendazs ice cream. Flight went smooth."
Cons: "My check in bag was lost. Hope to get it back in the next few days."
Cons: "The stopover in Hong Kong was longer than I would have liked."
Pros: "Very courteous and helpful with handicapped people like my mom."
Cons: "I can’t find a number to call to report an item left on the plane, and I would seriously pay a couple hundred extra dollars to any airline that offered a child-free flight."
Pros: "Better crew today vs.my jfk to hkg flight"
Cons: "Flight delay"
Pros: "I paid for extra legroom so the seats were fine. The staff was fine."
Cons: "I flew United, not Cathay Pacific. The food. I have had much better food in all five other International trips I have taken in the last year."
Pros: "We got to our destination"
Cons: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
Pros: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Cons: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
Pros: "Service and staff. Food was better than most and they weren't stingy with the wine."
Cons: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."
Pros: "Great service and smiley staff"
Cons: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."
Pros: "Adequate leg room, which is very important in a long haul flight. Punctual."
Cons: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."
Pros: "1st - boarding at hongkong was a pain. You line up at security just to transfer/transit. Then another line up to get inside the boarding area where they again check your ticket and boarding pass. Then theres another line at the gate where they scan your boarding pass. Just when you think you're done, there's another line right before you enter the plane where they check all the hand carry of the passengers. Overkill! 2nd - the crew - not very friendly at all. I noticed they spent more time chitchatting with the caucasian in front of me than with the rest of the asians around me. No smiles for the passengers - not even when they lined up to say hi and goodbye. They were just going through the motions. When they answered the call lights of the ladies in front and beside me, they were curt and abrupt. It was a good thing i didnt need them for anything. Then i happened to go to the restroom and i saw them chatting among themselves in the back while the bathroom was a mess. 3rd - seats were ok, but were narrower 4th - food was hot but the dinner wasnt appetizing at all - some kind of meatball/mashed potato slush. I could only eat less than a quarter of the entree. The breakfast was ok- egg was ok, the bacon was soggy and the sausage was not salty which was a plus. 5th - a lot of movie choices! Helped pass the time quickly"
Cons: "fraud on the baggge fee. Had already tried to pay on web sire, but tmdid not work. Then they charge more than twice the price at airport."
Cons: "No explaining delay before take off and after arrive"
Pros: "I am grateful for small mercies. ... it was on time!"
Cons: "Not being fleeced / ripped off cheated out of money as I check in. The website purposely does not allow payment of bags just so they can get more at airport. ... Staff admitted it was regular complaints and they did not care... Not my sort of pleasurable flight.."
Cons: "Good service"
Pros: "The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty."
Cons: "The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed."
Pros: "Professional and very accommodating crew"
Cons: "They had mosquitos entire flight, they could have sprayed bug spray or do something about it"
Pros: "Just expect , what is expected from a low cost carrier."
Pros: "I had very low expectations after reading some reviews for this airline. But I was pleasantly surprised. Staff in Bangkok was nice, paid for bags, everything went smoothly, and the plane was not dumpy at all."
Cons: "nothing, it was a short simple flight."
Cons: "The plane was COLD and no blankets to be found."
Cons: "On time"
Cons: "Thai Lion delays all the times and they never try to compensate it with a bit of refreshments or anything. They took the passengers for granted"
Cons: "Thai Lion will rip you off on checked in luggage if you pay during checking in for your flight. I paid almost $300USD for one suitcase that weighed 15 kilos. When asked, they said I should have paid in advance. I expected to pay for checked in luggage, but $300 bucks is Ridiculous!!"
Cons: "The air conditioner on this flight does jot okay"
Pros: "short flight"
Cons: "the landing"
Pros: "Decent price"
Cons: "There was a large group that seemed like a class trio with over 20 children who were loud and rude the entire flight. Parents and flight attendants did not tell them to calm down or act more polite."
Pros: "Price was great."
Cons: "Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle."
Pros: "The plane didn’t crash and we made it to our destination"
Cons: "We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good."
Pros: "Basic no frills airline. Good baggage allowance"
Cons: "Very poor website"
Cons: "There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!"
Cons: "Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business."
Cons: "Very little leg room, no complimentary water or snack."
Pros: "The plane was new"
Cons: "Check-in was a disaster, boarding took for ever, getting the luggage took longer than the flight. English is unknown by ground staff. And the plane times had changed."
Cons: "No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight."
Pros: "It was awesome, everything was great...."
Cons: "I was in line for the flight and they closed the gate without notifying me"
Pros: "The flight was cheap."
Cons: "The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off."
Pros: "Exit row seats .."
Cons: "No food, drink or water ... no snacks either ... peanuts cost a few baht, 9 baht per bag at 7/11"
Cons: "There was the least amount of legroom I've ever seen on any other airline, my legs were digging into the seat in front of my when I was sitting perfectly upright. They also didn't serve even water."
Cons: "Extremely little leg room. Also they have sneaky charges for luggage weight. Anything over 15kg and they charge you for every extra kilogram. If you want to check in a second luggage you have to check in 4 hours ahead and you still have to pay a lot of money, and it is based on the weight of your luggage . If you don't check in 4 hours in advance and you have an extra suitcase, they charge you by the kilogram and it is ridiculously expensive. More than he cost of the entire flight! And if your flight has multiple legs, you have to pay for the extra luggage every single leg."
Pros: "Brand new planes"
Cons: "Longest check in ever, even on a Monday afternoon.. you'd better be there long ago.. problem with check in : 1- not enough queues provided, 2- check in personnel is not very efficient, 3- no queuing lines, it's messy lines, 4- operation responsible is just an observer with no operational impact"
Cons: "The flight was a pretty good flight for budget"
Pros: "Depart from Don mung airport on time"
Pros: "Seats are comfortable. The crew was nice."
Cons: "They never check passengers, if the seatbelts are on."
Pros: "1) seats 2) price 3) timing"
Cons: "1) food"
Pros: "Just a normal service. You got what you pay. But Thai loin air better than others low airlines is free load baggage 15kg and free assigned seat"
Pros: "Nice new aircraft"
Cons: "Took far too long to get off plane and what seemed like an eternity for bags to appear"
Pros: "Crew was friendly and helpful"
Cons: "The overall floght was ok with the crew pretty helpful. However coming in to land the plane swayed sideaays seemingly to be off course but probably due to wind shear. Touching down was one of the hardest I ever experienced with all passengers in shock on the force it kanded"
Pros: "Boarding process and crew are okay."
Cons: "Sat at exit row, great legroom but no reclining. Seat itself was not comfy."
Pros: "On time"
Pros: "The price was right and the aircraft are new B737s."
Cons: "The snack provided was a pack of 3 oreos and some water. They had other snacks and meals available for sale."
Pros: "The low price"
Cons: "We didn't start boarding until the takeoff time."
Pros: "This is want low cost should be. Do the basics right, brand new plane, on time and impeccable crew. That's all I wanted."
Cons: "Seat pitch a bit thight but it was expected. If you're tall I'd suggest the extra charge for emergency exit."
Pros: "Seats okay but would not recline"
Cons: "Our flight was delayed because of poor rostering due to one of the crew being out of hours and another crew member had to be brought from Brisbane to Sydney to join the flight. Not very professional in my eyes."
Pros: "Everything went smoothly"
Cons: "The overcharge for baggage being slightly over weight"
Pros: "Seat not very wide"
Cons: "Screaming kids in business & just behind business"
Pros: "It was a routine flight experience"
Cons: "The flight was half an hour late arriving"
Cons: "getting out on time, complimentary food."
Pros: "All were very good."
Pros: "Seats were comfortable, good pilot."
Cons: "The arrival time was delayed by 2 hours and boarding was 45 minutes late, despite this being the only flight leaving Cairns that night."
Cons: "Not having someone farting the whole time in the plane."
Cons: "I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!"
Pros: "The price is in good relation with the quality of service."
Cons: "The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners"
Pros: "Good seat"
Cons: "Delayed 2 hours"
Cons: "Need free movies"
Pros: "The crew is beautifull"
Cons: "The time schedule"
Cons: "Easy to book and check in"
Pros: "New and clean aircraft Great staff/crew"
Cons: "Hardly any ice When the people in front reclined their seats I couldn’t hardly move Late as udual"
Cons: "Flight delayed over an hour then kept waiting another half hour on runway. Couldn't land straight away in Denpasar and had to circle for another 15mins"
Pros: "Quick boarding, friendly staff"
Cons: "No TVs very basic."
Pros: "Efficient on time"
Cons: "One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello"
Pros: "Check in was good...despite not being allocated seat i was charged for."
Cons: "Flight late...I am told as usual. Paid for a seat and was given another. Where is my refund. No one stuffed around me paid. Onboard staff seemed in control but arrogant"
Cons: "The flight was delayed which caused us to miss the last shuttle bus for the car hire company - we had to catch a cab instead - luckily the car hire company reimbursed us for the cab fare, even though it wasn't their fault."
Pros: "Easy check in"
Cons: "Crew didn't come around enough with water"
Pros: "business seats did not reclined ..... if i knew that not buying jetstar"
Pros: "Neat and clean planes , comfortable & on time"
Cons: "Very cold inside the cabin , they make it so , why I don’t understand"
Cons: "They were delayed and also flight crew was rude and not polite. Also, I think it’s very sneaky and misleading how they advertise these flights as if they’re cheap when they don’t include any baggge fees at all and they charge you crazy prices at the airport for bags."
Cons: "My father passed away this morning, and I couldn’t call anyone to change my flight. The number didn’t work. So I had to purchase 2 new tkts for the 11.30 flight home."
Pros: "We were surprised when we boarded the plane that we were flying with the new dremliner. The boarding was extremely efficient. They provided us with free movie too on board."
Pros: "The flight was on time"
Cons: "The rear of the plane was filled with screaming babies, loud uncontrolled children kicking the seats in front of them (mine). Equally loud mothers baby-talked continuously to their offending offspring with no effect. Cabin staff made no attempt to control the noise levels. I recognize some of these small children could have been suffering ear pain from the cabin pressure changes but trained cabin staff could have offered remedies for this. It does not explain the continuous screaming at cruising altitude. I recognize that JETSTAR is an intentionally cheap and nasty airline. I reluctantly took this flight because there was no quality service (like QANTAS) at the time I required. I accept the lack of amenities offered by REAL airlines like complimentary food, drink, entertainment and healthy legroom are the cost of cheap travel but I would have happily paid a higher price for QANTAS had there been a flight. I will not fly JETSTAR again and if no alternative exists with QANTAS, I will choose another airline in spite of my long allegiance to QANTAS CC: QANTAS"
Cons: "Ok so. With ticket purchase you only get a carry on bag in economy. To pay for a checked 15kg bag is $68, but only if you pay ahead of time. If you pay at the counter it will cost you $100. The woman at our gate was completely alone, and clearly frustrated by the situation and kept radio-ing for information about where the rest of her crew was. They are flying 787 Dreamliner now and just squeezing as many people as they can on them. I am a 5’10” female and my knees were hitting the seat in front of me. Want to recline your seat? Go ahead, but the bottom of the seat now slides forward as well to compensate for the lack of space. So if you’re tall like myself, you can’t recline your seat because it forces your knees further into the seat in front of you. Lastly, they have this ‘amazing entertainment service’. It’s $8 to watch a movie or play a game of solitaire. Such a scam. Water is the only drink included and the power outlet in my seat didn’t work. They are exactly what they have always been, but dressed up nicer, cheap and crappy airline looking to make as much money as possible. Won’t be flying with them again. For the money I paid to check a bag plus ticket cost, I could have flown a much nicer airline. will do next time!"
Pros: "The seats were comfortable."
Cons: "Our complaint is the flight was over 5 hours long and you could not even get a complimentary glass of water, soda or juice. We found this to be a major out point with regards to service. The other issue was the no free TV. Lastly, I have never in all my flights had to pay such an outrageous fee to pre-check a suitcase. Thank you for listening."
Cons: "The assisted mobility did not work at all well, Perth it didn’t turn up, no help on or off the plane, Melbourne only took you as far as the eating area, with a lot further to go to the luggage reclaim, no one to help me with my luggage!"
Cons: "Didn’t know it was $100 to check a bag. And you have to pay for water even on a 5 hour flight. That’s absurd."
Pros: "I wasn’t able to select a seat and was assigned a middle seat, but the service desk agent at ADL moved me to an aisle seat without charge. Food was reasonable value and tasty, if cold (who refrigerates a muffin?!)"
Cons: "Usual Jetstar pain having to call to add extra luggage (qantas booking) and then curiously Jetstar telling me to ring qantas for an updated itinerary"
Cons: "They lost half of our pushchair and it took 5 days of endless phone calls for them to agree to replace it"
Pros: "Decent leg room for a 6ft person. More than most US flights"
Cons: "Zero entertainment"
Cons: "My outlet didn’t work on my seat so when I got into Balli my phone was dead which cause a lot of hassle with trying to find my ride figured out. I asked an associate if I could move and they said no. I also was charged $100 for baggage when it weighed so little because my payment didn’t go through online which I didn’t realize till I got to the airport. I chose jet star as a cheaper option but ended up paying way more."
Pros: "Getting off at the other end (eventually)"
Cons: "Where do we start....didn't realise you have to pay extra for a bag when traveling overseas so spent just on $300 before even getting the boarding pass. One hour late leaving Perth, no apology or explanation provided. They wouldn't take exact money for a Solo, only credit card. Knees planted uncomfortably in the seat in front for the entire trip. Didn't hand out immigration cards claiming they'd run out.."
Pros: "Stormy weather made for a bumpy ride but that is no ones fault. Everything else as one would expect from a short flight"
Pros: "The cabin staff were friendly"
Cons: "Plane was delayed due to excess baggage weight in hull. The baggage had to be unloaded and then reloaded again, while we sat on the tarmac for an hour."
Cons: "Inhave to pay a extra bill for my luggage. In the web they didn’t mention that condition. Its not clear."
Pros: "finally landing in Melbourne"
Cons: "cancelled flight 20 mins before transfer pick up. useless chat assistant and a virtual assistant hat could not assist. extra expenses for a later checkout, another transfer, food & rntertainment, paid day care and requesting more leave from work. Hotel we were offered only had one room available which had one bed for 4 people."
Cons: "Not one of the better airlines."
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you Australian airports and immigration is a pain, even for an Australian!"
Pros: "Fairly much on time"
Cons: "My muffin was served to me cold. $5 for a cold muffin. Next time I’ll get a hot chocolate instead."
Pros: "Boarding was fast and easy."
Cons: "Delayed for 2 hours."
Pros: "kylie the ground staff for Jetstar was brilliant"
Pros: "Fix the food menu!!!"
Cons: "Fix the food menu!!!"
Pros: "Air conditioning comfortable"
Cons: "Will not travel again on jetstar as seating is very uncomfortable..not good for aussies probably suitable for asians who have shorter legs."
Cons: "I have never felt so uncomfortable in a plane. My knees were jammed against the seat in front of me. It was so close I was clasterphobic. Terrible experience"