SYD - ADL
Find cheap flights from Sydney to Adelaide
Good to know
|August||Best time to beat the crowds (21% less expensive on average)|
|December||Most popular time to fly (24% more expensive on average)|
Average price round-trip
|$249||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Sydney to Adelaide
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $117 or less one-way and $217 or less round-trip.
- The cheapest flight from Sydney Kingsford Smith to Adelaide was found, on average, 89 days before departure.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is August.
- Morning departure is around 2% more expensive than an evening flight, on average*.
- People who would like to unwind before their flights from Sydney to Adelaide can opt to indulge in some reflexology or a body massage in terminal 1 of Sydney Kingsford Smith Airport. Samskara and Mandarin Massage offer a variety of relaxing spa treatments to help you feel at ease before your flight.
- Business or first-class passengers who book their flights from Sydney to Adelaide with Virgin Australia can wait in the comfortable Virgin Australia Lounge at Sydney Airport. Being a member of the lounge comes with a few perks, such as getting complimentary food and drinks, some entertainment options and the chance to use showers and workstations.
- If you are not exactly sure what you are going to do during your stay in Adelaide, head to the visitor information booth at Adelaide Airport, where you will receive all kinds of useful information, including tips on what to see and visit in the city.
- Starving while waiting for the flight from Sydney to Adelaide? Take your pick of the wide range of restaurants available at Sydney Kingsford Smith Airport. Bistro 2020 offers a variety of dishes, including burgers, chicken and nachos. If you want to have some Spanish tapas, MoVida has a long menu of Spanish delicacies and is conveniently located in the domestic terminal.
- If you are looking for a quiet space to centre yourself once you arrive at Adelaide Airport, you can use the prayer room to have a few peaceful minutes to yourself. The room is situated on the second level of the airport building.
FAQs for booking flights from Sydney to Adelaide
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Top 3 airlines serving Sydney Kingsford Smith to Adelaide
Scores according to KAYAK customer reviews
Cons: "Entertainment screen is too small, and touch panel reaction is so late."
Cons: "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"
Cons: "I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning."
Pros: "It was a routine flight and everything was OK but not fantastic"
Cons: "Some of the food served was quite bad .... other options were pretty good"
Pros: "Service, food entertainment and catching up the lost time"
Pros: "Crew were nice and entertainment was ok."
Cons: "Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates..."
Pros: "Very friendly crew."
Cons: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."
Pros: "New screens new seats and very modern"
Cons: "Flight delay could’ve been shorter."
Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"
Pros: "Great experience - love travelling Qantas on International flights"
Pros: "crew was very nice"
Cons: "entertainment system malfunction needed a long time to reboot"
Cons: "Meal for children first"
Cons: "Very good airlines"
Pros: "Consistently good"
Cons: "2,hr delay - weather"
Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."
Cons: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"
Cons: "Delays due to storms slowed our departure and made the boarding process a little confusing"
Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."
Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."
Cons: "Only podcasts, couldn't find music to listen to while I worked."
Pros: "Flight departed slightly late but arrived on time. Great movies to choose from. They gave you little kits that had a sleep mask, toothbrush and toothpaste, and ear plugs. The food and drinks available were good. There was a USB and outlet for charging."
Cons: "My husband’s screen didn’t work for watching movies and his seat did not recline, but mine did."
Pros: "It was my first A380 flight, and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful. The staff was pleasant, but could have been more attentive. It felt like some cared and others did not."
Cons: "I have flown millions of miles with Qantas, but it's been more than 10 years since my last flights. My expectations were high and i the end I only felt "OK" about the experience. The seats are not competitive with other business classes in the sky. I realize that is about to change. I flew Air Canada into Australia, and while my seat was unfortunately broken, the capabilities and overall comfort of their seats is far superior to Qantas. The business class lounge in Sydney had very poor food options in my opinion, and I was quite peckish after having skipped lunch to travel to the airport for a 4pm flight. The food options on the flight were much better, though overall options / taste were just OK."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Pros: "Crew fantastic, food was delicious, boarding efficient - but they use a 737 on this leisure route which is a bit arduous for what is a 6+ hour flight."
Cons: "Use of 737 and lacklustre entertainment system compared to A330"
Cons: "The gate displayed on the boards in the departures area did not match the actual gate (17C). Confused a lot of passengers as the gate displayed was through the international area. Limited seating at the gate."
Cons: "Never went, why would you not know that?"
Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"
Pros: "As before great assist with wheel-chair support"
Pros: "Both planes were clean service was good"
Cons: "Both flights delayed"
Pros: "The staff were great but the wait time on calling quantas is ridiculous, check in on an old machine is slow etc"
Cons: "requested an aisle seat online and was not given one. I requested vegetarian meals but was automatically served up dead animals as food so had to keep requesting vegetarian food everytime food was offered. Rather that checking in with an actual human I was directed to a slow and time consuming check in machine."
Pros: "Excellet service. I liked where I seat that was very much appreciated. Its nice to have delightful meal and having bottle of water in seat pocket was a nice thought. Boarding was excelent. It was called section by section. Cabin crew were very friendly and attentive. I always like to fly with Qantas"
Cons: "What I don’t like is always late in boarding... But having said never be late in arrival. Always arrived in time .."
Pros: "Great service, flight was not packed and had an exit row to myself."
Cons: "Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago."
Pros: "Roomy, boarding was efficient, clean"
Cons: "some crew member favoring, service attitude"
Pros: "Overall a comfortable way to travel."
Cons: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."
Pros: "Great crew, meals were good."
Cons: "Flight delayed three hours."
Pros: "Crew were pleasant and engaging"
Cons: "Boarding was slow"
Pros: "Comfortable chairs."
Cons: "With an almost 3 hour delay the lack of information from Qantas staff was infuriating and we were held in what felt like a ‘holding pen’"
Pros: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Cons: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."
Pros: "Good flight. Staff was excellent and attentive."
Pros: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Cons: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"
Pros: "Known quality and reliable service It was all right."
Cons: "Entertainment is bring your own screen if you want to see the programme"
Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"
Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"
Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."
Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."
Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"
Pros: "Nothing. The very best parts were still mediocre"
Cons: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Cons: "Flight was late and Sydney departures chaotic AND CROWDED"
Cons: "great water service"
Pros: "All the basics were good- comfort, service, and the flight itself."
Cons: "The fight was significantly delayed due to weather, which is not their fault, but they did not update us or the departure time toward the end, which they clearly knew and didn't communicate that it would be further delayed. They forgot cups for tea and coffee, so we only had water or juice."
Pros: "Crew were very conciliatory given a 45min flight delay"
Cons: "Plane snacks are generally disappointing"
Pros: "Crew were amazing, food was delicious"
Cons: "Boarding was delayed with no explanation, we sat once boarded waiting to take off not knowing what the further delay was, ended up arriving and clearing customs an hour behind schedule. This is becoming more common with my flights with Virgin Australia."
Pros: "Food was unexpected and good, healthy"
Pros: "The food was pretty damn good Staff were friendly"
Pros: "Quick, efficient, all you want and need for a flight to Melbourne."
Cons: "Missed my flight due to lost luggage"
Pros: "The service on board was excellent and the flight atendants really nice"
Pros: "I arrived home safely!"
Cons: "The hostess ran out of tea and when I asked for a top up she did not come back"
Pros: "Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home."
Cons: "Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip."
Pros: "Typical seats Limited beverages Only food to buy No entertainment But just what you need - short simple uneventful"
Cons: "No organization in check in process. Staff unfriendly and unhelpful. No control over situation."
Pros: "Information on departure delays was forthcoming"
Cons: "The checkin machine kept giving me my fellow travelor boarding pass and not one for me."
Pros: "Nice staff, entertainment system quite good , wide rage of films and music."
Cons: "Range of snacks and drinks served. Only water and juice covered in the air fare."
Pros: "Crew was good, and water was served frequently."
Cons: "Got out late from Sydney and got stuck in a holding pattern in Bali. We had to take a shuttle to and from the plane was was cramped with screaming children. Due to the delay we got stuck at immigration for 50min. We weren’t told about the entertainment until already on the plane when we couldn’t download the app."
Pros: "friendly and polite staff all was good"
Cons: "passengers with large carry on bags fill up overhead lockers by the time you get to your seat they are already full with peoples bags that are nowhere near their seat allocation."
Cons: "I usually buy Eco X seats but this time forgot."
Cons: "No entertainment no food or drinks"
Pros: "Good Service"
Pros: "Such a comfortable flight. No complaints at all."
Pros: "Boarding in Sydney was easier than anticipated. Crew were good"
Cons: "Stop off in Darwin? Really? Star Alliance is a bit of a joke-poor coordination between VA and Air NZ. No lounge access given we’re Air NZ elite members"
Pros: "Seats, crew, boarding normal"
Cons: "No entertainment, food or charging port"
Pros: "My bag arrived with me and was first on the belt."
Cons: "Shuttle bus at SYD delayed by construction. No entertainment system on flight."
Pros: "Helpful staff"
Cons: "Kids spilling drinks on me, no entertainment, no wifi"
Cons: "Our flight was cancelled and as we were overseas and did not know we had been put on a flight 4hrs earlier and as we got to the airport to later than that earlier flight had to buy new tickets with another airline. We are very disappointed as it cost up extra money."
Cons: "Flight was cancelled, no compensation, had to find somewhere to stay, travel to and from airport for a flight the next day instead."
Pros: "Overall service is excellant ."
Cons: "not really."
Pros: "Good service"
Cons: "Had to pay extra $70 because I couldnt take some spare parts as cabin luggage which should have been accepted."
Cons: "Flight was delayed over two hours"
Pros: "The staff was lovely. Flight was on time, smooth and landed a bit early."
Cons: "Not the airline's fault, but the woman sitting next to me was so large that I was squished against the window. And I couldn't fully put my tray down because of her leg size. I feel terrible complaining about it. She did warn me. But it was very uncomfortable. Luckily it was just an hour's flight."
Cons: "The time"
Cons: "tiny spaces and people still pushing seat back"
Pros: "friendly staff smooth trip"
Cons: "it got abit stuffy the aircon wasnt great but it was a nice flight"
Pros: "Arrived early"
Pros: "Baggage price"
Pros: "2 free checked bags when flying domestically is a big plus!"
Pros: "Excellent cabin attendance ratiio to passengers."
Cons: "Seat comfort"
Pros: "everything was great"
Pros: "Very little, again delayed in leaving resulting in arrival quite late"
Cons: "Unknowlingly dropped teeth which went under the seat and Virgin has no means of contacting airport to put mind at rest after flight and phone contact almost impossible as staff unable or unwilling to assist. No phone number in directory, no phones at airport. and in an emergency no way of contact and no one willing to do anything to assist. Food better but still too much rice. Long boring flight with no entertainment in flight. Very Very Disappointing Robert Richardson 0895930984"
Pros: "Empty, friendly staff"
Cons: "Late for my conference"
Pros: "Staff was courteous and genueinely interested in making our flight enjoyable and relaxing."
Pros: "Was quick and painless"
Cons: "That we had to go via Sydney wish they were direct to Melbourne"
Pros: "Virgin service has always been great in my experience"
Pros: "Staff polite and helpful at boarding desk"
Cons: "Poor food selection"
Pros: "Short distance, so don't care"
Cons: "Little bit of delay"
Pros: "Departure on time"
Pros: "We arrived intact only 3 hours late and we were informed early"
Cons: "Seating far too little leg room. Too close together."
Pros: "Smooth boarding"
Cons: "Small seats, which did not recline at all, to the great discomfort of several passengers in our area, including us. With particular physical limitations due to old wounds, i have to say it was painful and unexpectedly difficult for the nearly 3 hours of incarceration. Partly this was exacerbated by the lump of head rest not moving high enough away from my shoulders. My travel companion has a head rest which was also wrecked, come away from its frame and unable to be sorted properly. In all, a poor set up for a flight."
Pros: "Both good"
Cons: "Absolutely nothing - well done Jetstar"
Pros: "Seat not very wide"
Cons: "Screaming kids in business & just behind business"
Cons: "I prepaid for my meal and it was brought to me soon after I boarded about 4pm. I wasn’t hungry as I already had lunch. It would have been better to bring it for me at dinner time, Sydney time as that’s what my body clock was on. The last service was too close to landing."
Cons: "Delayed so long."
Pros: "Nice crew inside the plane"
Cons: "It is outrageous the price for overweight cabin that was not even 10kg. Not food or entertainment included in ticket price. Even if it's a short flight, at least water to keep passengers hydrated should provide. Really uncomfortable with this situation."
Cons: "Small walkway and seats."
Cons: "It could have not been 2.5hrs delayed"
Cons: "Seats quite uncomfortable. Could feel the seat structure through the sestback."
Pros: "one crew member appeared to authentically greet and farewell clients with a twinkle in his eyes."
Cons: "many of the other crew members appeared to actively dislike their job and to treat passengers disrespectfully,"
Cons: "The coffee"
Pros: "business seats did not reclined ..... if i knew that not buying jetstar"
Pros: "They did try to make up time in the air"
Cons: "Plane was a little late arriving so boarding was delayed which then resulted in longer delays as wind gusts kicked in and could not take off after boarding the plane result missed bus connections"
Pros: "Good service and nice people"
Cons: "Nothing everything was good"
Cons: "Ok so. With ticket purchase you only get a carry on bag in economy. To pay for a checked 15kg bag is $68, but only if you pay ahead of time. If you pay at the counter it will cost you $100. The woman at our gate was completely alone, and clearly frustrated by the situation and kept radio-ing for information about where the rest of her crew was. They are flying 787 Dreamliner now and just squeezing as many people as they can on them. I am a 5’10” female and my knees were hitting the seat in front of me. Want to recline your seat? Go ahead, but the bottom of the seat now slides forward as well to compensate for the lack of space. So if you’re tall like myself, you can’t recline your seat because it forces your knees further into the seat in front of you. Lastly, they have this ‘amazing entertainment service’. It’s $8 to watch a movie or play a game of solitaire. Such a scam. Water is the only drink included and the power outlet in my seat didn’t work. They are exactly what they have always been, but dressed up nicer, cheap and crappy airline looking to make as much money as possible. Won’t be flying with them again. For the money I paid to check a bag plus ticket cost, I could have flown a much nicer airline. will do next time!"
Pros: "Crew, food and timelines"
Cons: "A metal bar was poking into my back from the seat (17D) - as if the padding had worn away and the seat frame exposed. Tray table had not been cleaned and was covered in crumbs"
Cons: "Two hours delayed on the way. Four and a half hours delayed on the return flight. No explanation or apology for either leg."
Cons: "Rude ground staff."
Pros: "None of it"
Cons: "The whole Jetstar team"
Pros: "Nothing it was horrendous"
Cons: "My seat was broken with a big metal bar digging into my back all the flight and got given the thinnest blanket to try had and stop the problem total and utter was of time"
Cons: "Since more chairs have been added there is no leg room! My husband had difficulty getting in and out. We will not be flying jet star for longer flights"
Pros: "Air conditioning comfortable"
Cons: "Will not travel again on jetstar as seating is very uncomfortable..not good for aussies probably suitable for asians who have shorter legs."
Pros: "Very capable crew flying in terrible conditions with high winds. Flights after our take off were suspended due to appalling weather."
Cons: "There's little to like. Extremely cramped conditions. Poor food and beverage. Avoid if you possibly can."
Pros: "The flight was on time leaving and arriving good checking."
Cons: "The plane is very basic no entertainment very dull."
Pros: "i like the use of kiosks they need to have more machines as the staff have a poor service attitude and give the responses as machines."
Cons: "Booked a ticket with 20kg checked bag; didn't pack as much so took a carry on. The flight was delayed so they decided to weigh carry ons. It came to 10kg plus Laptop bag. They charged me $50 extra. On explaining I have 20kgs included and am happy to go check it in myself. They didn't let me. Not sure why when the flight was delayed by more than 30 min. staff not helpful or considerate. No solution offered to make me happy or to acknowledge that I had already paid for 20kg. I could be talking to a machine and it would've been the same outcome."
Pros: "On time Polite and friendly crew Way better than Qantas"
Cons: "They don't tell you at the desk that they'd charge 50 dollars at the gate if you bring more than total 7 kilo of all your luggages"
Cons: "How is it that a chair on a public train can be more comfortable than one I pay thousands to use"
Pros: "Not much"
Cons: "NEW check in procedure with lack of instruction Seat spacing and lack of room in cattle class, first seat I have ever had that it's so called upright position actually bent you uncomfortably forward during take off and landing and I used to work in the industry"
Cons: "Crying kids on flights drive me nuts. Not much can be done about it though. Also it is really mean of Jetstar to charge for inflight entertainment. I can understand charging food food and beverage, if they have lab our and procurement costs but running an entertainment screen costs them nothing. It is outright opportunism. Also while I'm on the topic, my continuing winger is luggage charge calculation. Why do I at 72kg with 10kg of luggage have to pay extra when a 150kg person doesn't. Air travel cost is directly proportional to payload. This has to change."
Pros: "Need to replace seat."
Pros: "Arrived safely, flight quick. Staff friendly"
Cons: "Price so costly for a quick trip for family function"
Pros: "the price was cheaper than other airlines"
Cons: "we had to pay to check bags, change flights, etc. also, no free little snacks or movies, radio, etc."
Pros: "The ease of online check-in and printing my baggage stickers upon arrival at the airport. The staff at the check-in desk were lovely, the staff on the plane were lovely; it was great."
Cons: "Nothing. I've previously had very average experiences with Jetstar which made me uncertain about booking these flights but I was completely overthrown by the service turn-around. I'm now a Jetstar advocate."
Cons: "Beer was warm. At that price for average beer it would be nice to have it cold!"
Pros: "I was rebooked to JQ7001 which is VERY disappointing as it leaves Sydney 6 hours later than JQ199, my original flight. Reason given by Jetstar: JQ199 has been closed. An outright lie as JQ199 departed Sydney as per schedule today. I"
Pros: "Polite staff well organized"
Cons: "My flight was 45 minutes late Absolutely no room when seated"
Pros: "Jetstar staff we able to change all my flight details"
Cons: "Better communication between Jetstar and passages as it was me who notified them that I would miss my connecting flight due to the rescheduled departure of my original flight from Melbourne to Sydney."
Cons: "Jetstar is the worst airline around. Its absolutely ridiculous that they charge you 10X more for checked luggage at airport check-in. When I booked my flight 5 months in advance, I didn't see the option of buying luggage (and also didn't think it mattered at the time because normal airlines like Delta, United, etc. charge the same rate no matter when you decide). Thank goodness I knew to buy luggage before getting to the airport but was still charge $60 AUD (when it would have only been $35 if I did it when I originally booked). And it would have been over $150 if I waited for the airport. WHO THE F CARES WHEN I DECIDE TO CHECK A BAG??? YOU STILL HAVE TO GO TO THE COUNTER NO MATTER WHAT. Jetstar is such a low class airline. Then they wanted to weigh my carry-on which was 9kilo (2k over the limit)... full of all camera gear. The guy literally started yelling at me, made me feel so uncomfortable, and my eyes began to water. He was screaming to another woman in front of everyone that I was WAY over the weight limit and was to be charged $210. He was extremely aggressive. (This was a moment I wish I would have whipped out my phone and took a video... would have gone viral). The woman wasn't any better either. At first she was really aggressive and I hadn't said a word. I just watched them react as if I brought a weapon. She raised her voice at me yelling about the stupid luggage being too heavy.... and at that point I told her that she needed to lower her voice and talk to me like a human (let alone a customer). At that point she did realize that she was being ridiculous and lowered her voice (I might even give her the benefit of the doubt and say the guy may have rattled her). I explained to her that I was carrying expensive camera gear and batteries (which you cannot put in checked luggage) and that I'd be happy to put it in the checked bag (especially since I had extra kilos that I hadn't used). She said I would need to sign a waiver exempting them from being responsible if anything was stolen from my bag. I politely said absolutely not. If you cannot get my luggage to my destination safely then I would happily not get on the plane and walk over to the Air New Zealand desk and buy a ticket. At that point she looked me up and saw how much I flew with them and then decided to let me on the plane. Which mind you, the plane was 75% EMPTY. After all that. Geez. Never again Jetstar. Never again."
Pros: "Few crew members who went out of their way to ease our frustration"
Cons: "Surprise expenses Most people who buy directly through the Jetstar website add baggage allowance. You don't get this option when buying on Kayak. Poor connection and wait time The long layover was annoying, and proved costly, too. You need to buy a Visa in Australia if your layover is longer than 8 hours. Kayak doesn't warn you about this, and so you have to collect your baggage, go through customs, and buy a Visa. In sum, Kayak shouldn't allow you to purchasing strings-attached tickets from this airline."
Cons: "Flight cancelled Had to recheck in. Boarding gate changed 3 times"
Cons: "delayed flight and having to take time to get every piece of carry on luggage weighed - having to move 1 kg from one suitcase to another when we were traveling together fro goodness sake"
Pros: "Service is very good"
Cons: "Food is inadequate for vegetarians and vegans. It is not too difficult to adjust the menus to include more interesting food variations. Virgin, Tiger domestically make a bigger effort. Jetstar cheeses have animal rennet - not necessary in this day and age. Toastie could be cheese and tomato, not only with bacon.. I complained to Jetstar head office, and the response was inadequate. Proof is if they make an effort and change. If another airlines is similar price with better food, I would automatically go with the other carrier. It's all part of hospitality. Jetstar are stubborn. Irrespective of being a low cost airlines - no excuse."
Pros: "Didn't crash"
Cons: "Misleading baggage policy cost additional $150 for a single bag at check in. Agent unwilling to find a different fare / baggage rate. On board they charge everything. Seats uncomfortable, felt passenger behind knees into my back. Overall terrible, cheap airline."
Cons: "There are no complimentary snacks. Also, we had to pay for the movies. I wish the entertainment was free like on all other airlines."
Pros: "Movies... At least they provided headphones.... For a lack of everything else provided..."
Cons: "I was extremely disappointed not to have a blanket provided without charge, or a small meal or even a tea beverage without a costly purchase! I paid for a flight from Australia to Honolulu, a minimum of almost 10 hours, and no meal, no beverages, no blanket for an overnight flight without a costly additional purchase. I have tellethto health issues as it is, nevermind no half warm sleep or supplementary beverages or meal. I felt very used and taken advantage of. Substantially disappointed with the way we were treated for such a long overnight flight."
Pros: "The price is decent and I like that Jetstar supports World Vision!"
Cons: "Don't expect a comfortable flight."