Find cheap flights from Queensland to Sydney
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|February||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (10% more expensive on average)|
Average price round-trip
|$260||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 3 airlines serving Queensland to Sydney Kingsford Smith
Scores according to KAYAK customer reviews
Cons: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Pros: "Fantastic crew members who were very helpful with our infant."
Pros: "Good entertainment, tasty food, easy boarding and disembarking"
Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."
Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Pros: "Good food and entertainment"
Cons: "No screaming children"
Pros: "Good seats in exit row"
Pros: "Suberb crew. Not obsequious, just helpful with good anticipation."
Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Pros: "Crew was good. Seats somehow seemed narrower than normal flights I have taken with Qantas. Sat in middle not even enough space to drink tea comfortably. Wouldn't want to be in that position for any longer flights."
Cons: "As above"
Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Pros: "NOTHING - THE TRIP WAS A NIGHTMARE AND I WILL NEVER TRAVEL WITH QANTAS AGAIN IF I CAN HELP IT. QANTAS WAS ALWAYS MY FIRST CHOICE BUT I WILL GO THE LONG WAY ROUND TO AVOID CREW & CONDITIONS LIKE THAT AGAIN. NO PILLOW,BLANKET OR TOILET PACK AND THEY RAN OUT OF FOOD. I WILL TELL EVERYONE ABOUT THIS!"
Cons: "Dark haired male crew member extremely rude except to two in row I58 & J58 who got 5 beers before departure,Food before everyone else, a gift pack from 1st class given before landing. I was refused extra bottled water. No entertainment the whole flight, Loud buzzing in galley 60H entire trip."
Pros: "Food was good."
Cons: "Made me run from connecting flight in Sydney."
Pros: "The service during the flights"
Pros: "Expected more, newer plane, champagne was good."
Cons: "Service slow, chairs are too firm, no storage with seats. The entire experience is just OK"
Pros: "Boarding was efficient and the cabins were welll presented. Take off was on time."
Cons: "A very small glitch was the cabin service. The cabin announcements were read out too fast to follow! Also, the cabin crew seemed to be in a rush to move the food tray away even though I was still sipping my juice. Maybe this was the early morning energy ...Slow down, guys!"
Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"
Pros: "All of the staff are friendly and helpful and is a good flight."
Cons: "It was raining and I don't like to fly in the rain especially landing."
Cons: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Pros: "Exit row seat. Lovely aircraft and cabin crew."
Pros: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Cons: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Pros: "Friendly flight staff"
Cons: "Cramped conditions in economy but you get what you pay for"
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Pros: "Pleasant, clean & comfortable"
Pros: "Easy boarding"
Cons: "All ok really"
Cons: "No options for seat choose which totally rubbish don't like deal with Qantas in future"
Pros: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Cons: "The seating was s cramped Glad the flight was only 3 hours"
Cons: "The food you can tell is heavily processed"
Pros: "New business layout is more comfortable comfortable and private."
Pros: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Cons: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Pros: "even though i am Qantas life time gold, my silver emirates membership would not get me itto Qantas line in Melbourne. i had to change the flight attribution to Qantas"
Cons: "went i couldn't use my Qantas membership to access Melbourne lounge"
Pros: "Looking out the window."
Cons: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"
Pros: "Crew were affable and courteous, even if not very attentive."
Cons: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."
Pros: "Short flight . It's ok"
Pros: "On time. Smooth ride. Shorter than expected. Great service."
Cons: "Headset broken on entertainment system. Ancient hardware. Food. Meh."
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "Chargers in all the seats, great movies, great food."
Cons: "9 hour delay and zero assistance rearranging car rentals, hotels, EXPENSIVE transfer between airport terminals"
Pros: "food and service"
Cons: "I'm 6'4"... no legroom in economy"
Pros: "I liked the fact that there was a water refilling station so I could get water when I needed/wanted it. The people were friendly and there were lots of times when the lights remained off so that people could sleep. There weren't a lot of interruptions during the flight so people could rest or do what they wanted! I also like that Quantas is associated with American so I got a ton of miles!"
Cons: "My seat wouldn't stay upright so any movement made it go back, which was fine for resting but when eating or sitting up, I kept falling back. Luckily the person behind me was understanding."
Pros: "Everything went smoothly, cabin crew were friendly and helpful. Food was tasty, but portion rather small."
Cons: "Didn't like that every time someone nearby used the entertainment - watched a film I think, my film changed."
Pros: "It's Australian."
Cons: "Typical overnight flight."
Pros: "Amazing crew and staff."
Cons: "No vegetetarian food option, seat 16f was soiled, fold down tray had sticky residue from previous flight(s)."
Cons: "We had requested a wheelchair for my mum on her flight from SFO to Perth. But on arrival in Sydney, she was not offered a wheelchair. We had checked with a quanta staff while getting our boarding pass about the wheelchair and she said they will be providing her with it. So disappionted. How will I be able to trust quantas again while booking tickets for aged/sick people?"
Cons: "I made the same flight last year on a newer plane. This time I missed having water bottles available at all times."
Cons: "I didn't board this flight because of the restrictions imposed by the Australian government not to let passengers transit through their country. I received no communication about this from the airline prior to my check in at the airport. They were not helpful with any options as to what I should do."
Cons: "A bigger, more comfortable aircraft"
Cons: "Flight was delayed an hour and boarding was slow due to only using one aircraft door."
Pros: "Despite the delay, bording was quick and efficient, crew were welcoming"
Pros: "Virgin lounge staff were super friendly and helpful - getting me on an earlier flight and giving me a spare seat next to me!"
Cons: "nothing negative to say"
Cons: "Planes are old"
Pros: "I like Virgin Australia -- luggage allowances are generous and it's nice to have a snack."
Cons: "Flight was late, snack was not nearly as nice as on my previous trip (little crunchy snacks instead of cheese & crackers), they didn't want to serve hot drinks but offered no caffeinated substitute (in my opinion, if they are going to halt hot beverage service due to turbulence, they should offer free soft drinks instead, or at least free beer & wine since that would have been offered anyway if the flight had been on NSW time). Nothing major, just not as great as my previous experience with this airline."
Cons: "flight cancelled"
Pros: "Good seat, plenty of space for my long legs."
Cons: "Boarding was a little disorganized."
Pros: "Economy X was excellent value for getting 3 seats between 2, best I've ever slept in economy. Plane was late arriving before departure so boarding was late but we did leave and arrive on time. As I had an upset stomach the crew were nice enough to give me extra crackers and it was no hassle getting me herbal tea."
Cons: "Would be nice to have onboard entertainment included"
Pros: "How fast the process of checking in Munich bags and getting to the plain on time"
Cons: "Small seats"
Pros: "Not much"
Cons: "Food VERY basic SErvice just OK"
Cons: "We still in Auckland as without any notification airline staff has cancelled our ticket and we had so much drama at the airport and we couldn’t catch the flight and we had to come back home please explain why this is happened? Contact email- email@example.com"
Pros: "Friendly and helpful Stewards. Virgin Australia 1 free checked luggage is great."
Cons: "The queue for the loo was a bit ridiculous. Passengers were lining up in the isle besides our seats instead of waiting in thier seat for a vacancy."
Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."
Pros: "My Mum has mild dementia and was going to Sydney from Maroochydore to visit family. From check in at MCY to arrival back at MCY the staff looked after her very well. She needed assistance boarding and disembarking and they were very helpful and courteous and that's why I choose Virgin over the other airline that flies the same route."
Pros: "arrived on time crew were polite and friendly."
Cons: "when boarding the plane from rear maybe passengers in the front should board first to save the mayhem."
Cons: "Staff attitude on board very poor Overall experience very mediocre Entertainment selection very Asian biased"
Pros: "On time flight"
Pros: "The lumbar support in the Virgin seat makes all the difference, plus the info re toilets, either get up now or wait till food service stops, and the instruction to put seat in upright position for eating much appreciated. I also LOVED the unexpected brilliant in-house video of psychology. Dr Andrew Ley(?) Food was great, nothing ridiculous, hot tasty and healthy. I liked there was no over packaging that took up my tray table room. Jetstar is a torture chamber with those seats that cause your back to curl over."
Pros: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Cons: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."
Pros: "nice aircraft. hosts were promt to address any issue."
Cons: "lack of movie options especially hindi movies"
Cons: "I don’t think it’s acceptable to not give any food on a 6 hour flight. Also to pay for food we need to wait for the cart. I sat hungry for awhile."
Pros: "Flight was delayed for 2 and a half hours. Ground staff were rude and dismissive and just huddled together to chat to each other and joke."
Cons: "Ground service - once airborne it was ok"
Pros: "Economy X is fantastic, and really enjoy the boarding experience and the crew. left on time and arrived early. Excellent trip in that regard."
Cons: "Almost every time I travel on virgin, which is a lot. They serve a minim muesli bar. Come on Virgin what about changing that a bit. Qantas offer some really good options for not much more of a ticket price. This part of the Virgin Experience needs to change."
Pros: "The entire service is great I'd be happy to pay more for a flight with virgin then any other airline"
Cons: "Absolutely nothing!"
Cons: "Boarding was delayed without any explanation, and the staff member at the boarding desk was extremely rude when anyone dared approach her to ask what the hold-up was"
Cons: "Delayed flight Inaccurate baggage carousel information Lack of communication from Virgin"
Pros: "Service and comfort."
Cons: "No real complaints."
Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"
Cons: "Checking in staff insisted that I check my 2nd bag even though it is within the carry-on bag limits."
Cons: "my seat got changed"
Cons: "Plane interior was nauseatingly hot"
Cons: "Lack of signposting/ difficulty of obtaining information about location of terminal for departure. Our ticket had us flying Las Vegas to Los Angeles/Los Angeles to Sydney. Information about appropriate terminal/gate in LA was difficult to find and conflicting resulting in long walks and retracing steps. Would probably make me pay extra & fly Qantas again next time where the change of planes is usually streamlined."
Pros: "I like that the plane landed safely. The crew on the plane were nice and the food was good for airplane food. There seemed to be an abundance of entertainment options but I was working so didn't really get a chance to use them. Staff on board the plane and on board experience was great."
Cons: "The people who were working at the front desk at check in seemed to be very inconvenienced by the fact I was checking into my flight, which seems like it's supposed to be their jobs, if I'm not mistaken. I had golf clubs and was told to wait at a desk were I stood for 10 mins while a woman looked at the computer, not looking up from it in the whole time. There was another lady checking clubs too, and you would thing it was the fist time they had ever had to check golf clubs into a flight; I assume that's not true."
Cons: "No ability to use entertainment unless app downloaded prior to flight."
Pros: "Punctuality is the most important and they achieved it."
Pros: "Nice crew."
Cons: "I dislike having to use my personal mobile phone for in flight entertainment."
Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"
Pros: "The modern clean Boeing 737 aircraft. The opportunity with Premium Economy to gain extra leg room without an excessive feee, which also allowed priority boarding and baggage collection. Good efficient flight service. Good headphones."
Cons: "Our departure was delayed 75 minutes due t heavy traffic from LAX but this was almost made up during the flight. The food was very frugal and served in cardboard containers. Have had a lot better! Limited and old movies available."
Pros: "From booking to checking in to flights - all worked seamlessly - I would recommend it to anyone."
Pros: "When boarding the plane I enquired about headphones. The flight attendant told me they don't usually give out headphones on my particular flight, however 15 minutes into the flight she walked past and had a pair for me to use. I was really impressed by the level of service and the fact she remembered where I was sitting. Great customer experience!"
Cons: "Breakfast "cafe style" was just soggy bread. Not edible. The interface on the inflight screen is very, very fiddly....many, many touches required to get your show as it kept defaulting to the show under the next arrow."
Pros: "the plane was only half full so we got to take up a whole row for each of my four family members, it was such a treat. we had travelled from bali in the early hours of the morning and spent some time hanging around darwin airport so we were very tired the extra room was very much appreciated. free light meal was also a nice touch and the free entertainment app was a bonus.."
Pros: "I found my experience with Virgin very good. I don't fly too often. I am over 70 and found both the ground staff and on board so courteous and helpful. Would fly again with them. Take off and landings were so gentle which is something I fear, but they have inspired me to "take-off" and enjoy my life."
Pros: "Cheap - perhaps too cheap."
Cons: "The fact that the food doled out was so small as to be insulting (a hummus pita bread that was in a plastic container actually small enough to fit in your hand); coupled with the fact that to eat actual food or have a drink one had to pay additional. No headphones; poor entertainment choices."
Cons: "No entertainment except the app, which we did not download."
Cons: "Despite being offered for sale an hour prior to departure, the ticket didn't issue before flight closing. Missed the flight and had to spend time getting a refund from the issuing company instead of spending the time working out how to get home!"
Pros: "It was wider than I expected."
Cons: "In this day and age, i expect to have free entertainment even with a short hall"
Pros: "Good crew"
Cons: "Cheaper add booked luggage costs."
Pros: "Older plane with uncomfortable seat"
Cons: "The seat on the plane was old and uncomfortable"
Cons: "It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age."
Pros: "Nothing actually"
Cons: "Late departure, uncomfortable seats, rude staff"
Pros: "Thank you so much for returning my laptop to me. I left it on board seat 4c. Made my day , comfy fast flight"
Pros: "The crew heard this person carrying on and did nothing"
Cons: "Another passenger was rude and disrespectful to personal space in my seating"
Cons: "The flight left late. It just made it to landing in Sydney before an electrical storm shut down the airport. If the flight had left on Tim e it would have made it to Sydney before the shut down. We spent 3 hours in the plane on the Sydney tarmac."
Pros: "That l got sms messages regarding my flight details and where to collect my luggage!! Awesome"
Cons: "Got charged $120 at the gate as my bags were 7.5kg not 7kg. Blatant money grab."
Pros: "I liked the organisation"
Cons: "The food"
Cons: "I have put past a lot of things that jetstar airlines have done in the past, including the 140$ that I had to pay to change and pay to rebook or pay to cancel and there were no given supports with credits, so I ended up abandoning the flight altogether losing the money. I flew jetstar from Sydney to Sunshine Coast with my backpack a personal bag and a tote bag. I had previously paid 20$ for checked luggage. Making my total for the flight 80$ no one asked to weigh my bags or questioned them. Making the 20$ extra just disappear? . They did make me throw out my beverage upon entered the aircraft that I just purchased, I would assume because it’s a ‘safety issue’ even though the airline does not give complimentary anything so I’m assuming it’s mostly competition of sales.In Gold Coast I checked my bags through security got to the gate and they had a trolly weighing bags. They asked me if I was traveling with someone else which I replied with a no. They then weighed my backpack saying it was 7kgs and I had to come with them to the front. So my backpack personal item and tote bag was too much all of a sudden. I offered to give up the tote bag which then turned the situation into that all of my bags were over weight and it was going to charge me 60$ for my 7kg backpack. I said 60$ was expensive and I paid 20$ last time for my checked bags on the way here that I hadn’t used and he said too bad. Meanwhile the majority of people boarding past me had had rolling luggage and an additional bag or a personal item and when I said something to the employee he told me I’m wrong and they were all weighed and it’s 60$ for my belongings to be checked and put under the plane? Because 60$ somehow made the weight of the flight more light? Horrible customer service. I didn’t get I’m sorry any compassion I got what are you paying with? I paid 60$ or miss my flight. 60$ could have given me one more flight. Also to mention the flight was not even completely full so what did that 60$ accomplish? Awful awful awful . So in the future I suppose I’m just going to donate 20$ regardless if I have checked luggage or not because paying for everything is the only consistent thing on jetstar. On the positive side they let me jump the line after I paid 60$ for my “overweight luggage” and I got to my assigned seat more quickly."
Pros: "Service was outstanding.. friendly and accommodating"
Cons: "Expensive and charged extra for luggage."
Cons: "The charges for the checked baggage. They are very steep."
Cons: "Multiple flights a day to Sydney from OOL. Ours was delayed so many times that other flights came and left! Not one long delay...delay after delay after delay that added up to two hours. If we would have known that in the beginning we would have been more understanding. I thought for sure the airline would offer a beverage in the flight or something to make up for it. Nope. Just don’t fly JetStar. Really. It’s not worth the money you save."
Pros: "Overall experience very good"
Cons: "All goid"
Cons: "My father passed away this morning, and I couldn’t call anyone to change my flight. The number didn’t work. So I had to purchase 2 new tkts for the 11.30 flight home."
Pros: "Newer plane, arrived on time."
Cons: "You have to pay extra for everything. Even though it’s an eight hour flight there is no food, drink or entertainment included. They do have screens at the back of each seat but it’s $10 to watch a limited selection. The food and drink are expensive. It gets cold in the plane but you guessed it if you ask for a blanket you have to buy a $20 “comfort pack”. So be prepared!"
Pros: "What did I like... er..... I got home !"
Cons: "Where to begin: 1. The staff. the rudest flight crew i have ever come across in my professional career 2. The flight, well, as always, the flight was delayed for no reason, no explanations, no apologies, nothing 3. Comfort.... the Airbus A321 is a good airframe, other airlines engage seat manufactures with comfort in mind... nope.. not jetstar 4. Food. What food??? Was there any food?? nope.. there was a bag of nuts and some chips... 5. Entertainment. Well, I had fun listening to the cabin crew moan about passengers, so that was entertaining.. NEVER AGAIN"
Cons: "Child behind sitting on floor banging seat and loud devices being used with no ear phones so couldn’t rest"
Pros: "never fly with Jetstar again ripped off with return baggage cost girl at reception seemed to get pleasure at taking 60 dollars from me for another hidden cost"
Pros: "Friendliness of the staff."
Cons: "Lateness of flight"
Pros: "It wasn't cancelled like previous flight. It arrived and departed o time . No inflight entertainment at all."
Cons: "The cramping was incredible. No storage , people's bag from seat behind encroaching on foot space in front. Knees in my back from behind passenger. Seat design exceptionally upright, no head rest wings to support a dosing head. Torture chamber really."
Cons: "Flight was 4 and 1/2 hours late. While we waited 3 flights departed on time to our destination Sydney. Neither the pilot nor the cabin manager made any acknowledgement of our inconvenience ....just "thank you for flying with us". Appalling lack of sensitivity or decency. They are apparently oblivious to their contribution to JetStar's poor reputation. Someone else's fault no doubt!"
Pros: "That the flight was on time and the baggage arrived quickly."
Cons: "Bag check was difficult. I neglected to purchase my one bag’s space in the hold either because I forgot or neglected this task. Nevertheless, when I tried to purchase the checked bag, I was misdirected twice and separate scales were 7kilos apart! Thus my “budget airfare” from Sydney to Coolangatta was $94, my checked bag in the other direction cost $124! This was the only hiccup, but the bag check process was unnecessarily expensive, unwieldy, and confusing."
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you My luggage was not automatically transferred into the connecting flight"
Pros: "Quick and easy, just as expected, staff professional and. Friendly"
Pros: "kylie the ground staff for Jetstar was brilliant"
Pros: "I liked the entertainment that's it lol"
Cons: "Didn't like the delayed flight at all which had us literally running for our connecting flight which meant we didn't have time to eat after a 10 hour flight which had the most horrible food and menu I've ever seen so I literally starved for a whole day thanks to jetstars horrible menu and also did not get my luggage till 2 days later worst experience I've ever had not happy to pay $1200 and starve #worst experience ever!!!!"
Pros: "Flight was smooth and landed earlier than time."
Cons: "Domestic flights don't offer food and entertainment which is difficult for families with children."
Pros: "Flight was smooth. No one bothered me while I was sleeping."
Cons: "Food not complementary. No entertainment option"
Pros: "The plane was not full plenty of room to move to a better seat with a window."
Cons: "No entertainment so was a bit boring plus why pay for seats when they move you to a different anyway."
Cons: "Do not recommend, beware of non standard baggage rules. Book baggage online 3hours before the flight"
Pros: "We didn't crash and everything apart from the leg room being smaller was okay."
Cons: "They have taken two inches off the leg room. I know cause my legs now don't fit sitting straight."
Pros: "Not much"
Cons: "NEW check in procedure with lack of instruction Seat spacing and lack of room in cattle class, first seat I have ever had that it's so called upright position actually bent you uncomfortably forward during take off and landing and I used to work in the industry"
Pros: "Helpful and friendly staff on board. Easy check in and boarding. Slight departure delay but arrived on time."
Cons: "Food options aren't great or cheap, but it's a budget airline so what do you really expect? Same goes for baggage. 7kg carry-on isn't a lot but prepare for it properly and you'll have no problems - you can't complain when you're charged for being a few kilos over."
Pros: "At least I got notification about delay right before going to the bed and did not have to wake up at 4 am"
Cons: "Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food."
Cons: "Delayed departure which affected my travel plans"
Pros: "Speed of flight time and being advised of our delay"
Cons: "Cramped boarding gate and slow boarding via Tarmac. Food and inflight drinks too expensive."
Cons: "Seat. Slow boarding"
Cons: "Legroom was really tight"
Pros: "Almost everything"
Cons: "Lack of room when seated"
Cons: "Return journey of our flight was moved so disrupted our onward flights. Getting in touch with customer services was impossible. Only way is to 'live chat' then they tell you their hands are tied and to speak to the 'refunds team' who don't have a number and will 'be in touch with you'. They won't be. Then outbound flight was cancelled at the last minute. Waiting for a refund........and waiting. If it's a choice between jet star or swimming to your next destination, swim."
Cons: "Flight was cancelled at the last minute. Jetstar doesn't have a customer service line you can call so it was very difficult to re-book. The chat was clunky and not compatable with mobile phone. Then they couldn't refund the extra fees I had paid for assigned seats - that is a "different chat site" though I was reassigned a Quantas ticket and given tickets that had us split up on that flight. They couldn't give me a booking number or anything like that for the Quantas flight either. I will just save the hassle and fly with Quantas next time. Unimpressed with JetStar and their customer service was terrible. Still out the refund money and frankly it is worth it not to have to deal with them again."
Cons: "Had a misunderstanding with a visa waiver for my girlfriend who's is English. The particular hostess that brought it to our attention was quite dull and sour with the whole situation. After about 15 minutes of basically saying she couldn't board the flight, another jet star person came over and quickly ingot Ed us that we could purchase a visa waiver on the spot for 750 baht. Problem solved and his mannerism were far more bright and cheerful. A smile goes a long way"
Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."
Pros: "it was on time..."
Cons: "charging for entertainment...no blankets for an overnight 6hour long flight... customer service is just the worse I've seen on an airline. Don't get me started on the baggage allowance surcharges... Still found one very friendly staff at the Sydney Airport though, there is still hope. Get on it Jetstar, get on it."
Pros: "Terrible seat"
Pros: "On checking in, they charged us a penalty fee, and then our flight got cancelled at the last minute without any options to get back to the city in time for work. Had to book a last minute flight with a different airline and couldn't get luggage back in time to take it along!"