|Avg. flight duration||2h 25m|
|Flights arrive in||Sydney Kingsford Smith|
|Flights depart from||Hamilton Island|
|Airlines||Virgin Australia, Jetstar|
Cons: We arrived 3_ hours early to check in for a 12-22 flight but had to stand in line much longer than necessary because passengers who arrived late for flights that were departing were checked in before we were. We understand that the airline is trying to check in passengers for departing flights so they can leave on time but they need a better system to avoid penalizing passengers who follow the rules. Our flight was delayed 90 minutes, causing us to potentially miss our connection in LA. We were not provided any information in flight or immediately upon getting off the flight to calm our worries about missing the connecting flight. So we stood in customs and immigration lines hoping to make it. Only after we collected our luggage, were we told that we had been rebooked on another flight from LA to DC (our final destination). We could have been given that information in flight or at least when we got off the plane to avoid being stressed in customs and immigration. The airline needs a much better way to handle delays for passengers who are going to miss connecting flights.
Cons: Initial temperature was a little low but it improved
Pros: the crew was very helpful with my dietary
Cons: the seat cushion was so terrible I had to sit on a pillow for the whole flight. The power USB did not work in my seat for the duration of the flight. There was no wifi for the duration of the flight
Pros: Efficient staff, plane was half empty so could lay across the seats & sleep.
Pros: Food was unexpected and good, healthy
Pros: unexpectedly about an hour into the flight an announcement came over the loudspeaker. It was something like this : Attention Attention please pull on your oxygen mask when it drops and place it firmly over your mouth and breathe calmly. I was shocked and everyone that I could see looked shocked. Then nothing. It was the announcement that you never want to hear when on an aeroplane. About 5-10 minutes later another announcement that it was an error and a wrong button had been pushed. It certainly was the wrong button to push.
Pros: Cheaper flight option
Cons: Multiple delays; I moved to a new seat to accommodate an exit row request with with no benefit; no snacks or entertainment
Cons: Had to pay $75 for checked baggage, no complimentary drinks or snacks, had to give credit card number multiple times to pay for baggage
Pros: Aecobd delayed flight in a row. Was on ground 1.5 hours nefore takeoff .
Cons: Baggage fees. Website. I tried for days to prebook bags. It kept coming g back with msg. Session expired. Go back. I did this several times finally gave up. Cost me $100 at airport. I had flown Virgin three days before and had baggage included. Wil fly them or Quantas next time.
Pros: Plenty of empty seats on the plane
Cons: Tight leg room
Pros: Help is there when required
Cons: Service excellent. Not long enough journey to see what I didn't like
Pros: Snack was good
Cons: Seats very uncomfortable and msny headrests would not stay in position making back of neck very uncomfortable. Also. Making passengers board via rear plane door and stairs where ramp to front plane door was used makes it much more difficult for seniors with carry on bag. Should use of front entra
Cons: The air pressure in the plane not good causing significant pain I’m my ears
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