|Avg. flight duration||2h 30m|
|Flights arrive in||Sydney Kingsford Smith|
|Flights depart from||Proserpine Whitsunday Coast|
|Airlines||Tigerair Australia, Jetstar, Virgin Australia|
Pros: The chicken sarnie was really nice!
Cons: Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.
Pros: Friendly crew, helpful
Cons: Seat pitch was very tight. Boarding by stairs and not jetway.
Cons: You guys didn't make it clear I didn't have luggage on the way to Brisbane it was included on the way back it wasn't ? So was hit with a unexpected fee for luggage
Pros: Crew was lovely. Very polite and friendly especially after a quick turnaround and late flights.
Cons: Bring a small pillow or something to comfort your seat a little. Seats aren’t the best, but it’s an airplane
Cons: Need free movies
Pros: Seats were comfortable and great collection of entertainment even tho had pay
Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.
Cons: Free coffee
Cons: It could have not been 2.5hrs delayed
Pros: Virgin Australia crew members have been extremely courteous in my recent flights with them.
Pros: The crew were excelent.
Cons: There was no in flight entertainment & my seat would not lay back.
Cons: More softer seats More entertainment with closed caption
Cons: Uncomfortable seating
Cons: Y’all are spectacular! Best airline to travel with.
Cons: I was told (via two notification emails) that the flight was delayed by 5 hours. Went to the airport, and then they told me the flight had gone on time. They also told me my fare had been “forfeited”. Last time I book with this airline.
Pros: The staff were fantastic, very professional, friendly and helpful. On board wine and food was surprising with some gluten and dairy free options and a sparkling Tempus Two.
Cons: I purchased MoveMe to allow me to change to an earlier flight if my schedule changed. It did, and I arrived at the airport over an hour before the earlier flight was due to depart. I attempted to use the MoveMe option at the check in Kiosk and discovered it is not available at the kiosk. On speaking to a ground staff member, she advised that I was in plenty of time to move to the earlier flight, she confirmed that on a recent print out there were quite a few seats available and I simply had to go to the Service Desk.... which had a queue of approx. 8 people. Unfortunately, it took approx 20 mins to get served and it was now too late to get on the flight. If Tigerair are not resourced to efficiently manage face to face service then the MoveMe option must be available through the kiosk. This was an incredible waste of my time with well over 2 hours spent at the airport.
Pros: Boarding was quick
Cons: The flight had a lot of turbulence
Cons: The flight was extremely delayed and appeared to be the turn around time due to the flight arrival time and the passengers on the flight unloading. I note that my departure flight was also delayed significantly. This return flight delay caused me to miss my flight, even though I had a good buffer.
Pros: Watching the hand luggage scale being wheeled out by a cranky employee was delightful
Cons: A woman who clearly couldn’t speak English having her weighed parcel thrown off said scale when the worker got too impatient with her. A cup of sunshine wouldn’t have gone astray
Pros: Crew fantastic Very comfortable
Cons: Economy boarding was in just 2 batches with the front rows first. This results in a lot of standing waiting for people to get into their seats. Entertainment was ok but could have used a better selection of movies. I ended up watching movies I had seen before.
Pros: Friendly helpful crew with a can do attitude.
Pros: The crew was beyond amazing. Can’t say enough good things about the crew from the ticket agents to the flight attendants. Super helpful and friendly. The nearly 15 hour flight was surprisingly comfortable even in our economy seats.
Cons: The boarding process was kind of a nightmare. But this was not really the fault of the airline. LAX is just that way.
Cons: We got bumped to quantus flight at the last minute. VA was not helpful is getting us to the new flight.
Pros: The crew did well/
Cons: More information prior to boarding as to why we were 2 hours delayed.
Pros: The plane had few people so it was quiet.
Cons: Meal was very average, captain speakers were very low and we couldn’t hear. The landing was rushed and rough even though it was good weather and plenty of space to slow down aircraft. No entertainment or offer to purchase/rent. The flight was delayed and we arrived one hour later.
Pros: I'd already been in the air a total of 18 hours so this flight was only 1.5 hours so the finish line was in sight, could hardly wait for it all to be over
Cons: Already be there
Pros: Lovely crew
Pros: fast boarding
Cons: better movies
Proserpine Whitsunday Coast (PPP) Australia
Sydney Kingsford Smith (SYD) Australia
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