Daily cleaning, installation of cabin HEPA filters on flights from Cairns to Sydney
|March||Best time to beat the crowds (22% less expensive on average)|
|December||Most popular time to fly (22% more expensive on average)|
Average price round-trip
|$300||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Virgin Australia, Qantas Airways and Etihad Airways have all waived their change and cancellation fees on flights from Cairns to Sydney. Confirm policies on booking site.
Etihad Airways and Delta do not allow booking a middle seat on flights from Cairns to Sydney.
The average direct flight takes 2h 55m, covering a distance of 1971 km.
There are 205 (direct) flights between Cairns and Sydney per week, averaging 29 per day.
In the past 3 days, the cheapest one-way tickets were found on Jetstar ($118) and Virgin Australia ($184), and the lowest round-trip tickets have been found on Jetstar ($252) and Multiple Airlines ($315).
Qantas Airways (4 times daily), Etihad Airways (3 times daily), Virgin Australia (3 times daily) are the most frequent flyers on this route.
From Cairns to Sydney, Saturday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Sydney back to Cairns , the best deals are generally found on Tuesday, with Thursday being the most expensive.
When flying out of Cairns you will be using Cairns, often referred to as Cairns Airport. You will be landing at Sydney Kingsford Smith, also known as Sydney Airport.
Whether you need to make a last-minute booking, get some more information on your destination or finish up some work, you can stay connected with the free Wi-Fi offered in all areas of both Cairns Airport terminals. Access is unlimited and granted after a short and simple registration process.
If you’re travelling with infants, you can take care of changing, feeding and the rest of your parental responsibilities in one of the several parenting rooms at Cairns Airport. Parents’ facilities are conveniently located both before and after security control in T1 International and T2 Domestic.
Taxis can be easily hired at the taxi ranks outside the arrivals area on Level 1 of the terminal building for travellers who prefer a private transfer to their final destination. The duration of the trip between Sydney Airport and the city centre can be anywhere from 20 to 25 minutes, with fares at around $45-55.
For travellers with early return flights, or those that simply wish to stick close to the terminal, the Mantra Hotel and Ibis Hotel are a short walk from Sydney Airport’s Domestic Terminals 2 & 3. Ibis offers both standard and budget accommodation to serve travellers on any budget. Rates can fluctuate depending on the season, so try to book early for a good price.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Cairns to Sydney.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sydney from Cairns is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Sydney with an airline and back to Cairns with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sydney from Cairns up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Food and movies"
Cons: "Boarding time"
Pros: "Good entertainment, tasty food, easy boarding and disembarking"
Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."
Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Pros: "Good food and entertainment"
Cons: "No screaming children"
Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Pros: "Food was good."
Cons: "Made me run from connecting flight in Sydney."
Pros: "Expected more, newer plane, champagne was good."
Cons: "Service slow, chairs are too firm, no storage with seats. The entire experience is just OK"
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Pros: "Easy boarding"
Cons: "All ok really"
Pros: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Cons: "The seating was s cramped Glad the flight was only 3 hours"
Cons: "The food you can tell is heavily processed"
Pros: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Cons: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Pros: "even though i am Qantas life time gold, my silver emirates membership would not get me itto Qantas line in Melbourne. i had to change the flight attribution to Qantas"
Cons: "went i couldn't use my Qantas membership to access Melbourne lounge"
Pros: "On time. Smooth ride. Shorter than expected. Great service."
Cons: "Headset broken on entertainment system. Ancient hardware. Food. Meh."
Pros: "Chargers in all the seats, great movies, great food."
Cons: "9 hour delay and zero assistance rearranging car rentals, hotels, EXPENSIVE transfer between airport terminals"
Pros: "food and service"
Cons: "I'm 6'4"... no legroom in economy"
Pros: "They gave us loaner strollers to get the kids through the airport. So family friendly. Food was great too."
Cons: "No complaints."
Pros: "We didn't experience any problems, all went well."
Cons: "I can't think of anything I didn't like,"
Pros: "It was a short flight from Wellington to Sydney. There was no food served but beverages and snack."
Cons: "Not much I didn't like"
Cons: "Hot food disgusting."
Pros: "Staff was courteous and the in flight food was good"
Cons: "The flight was delayed 1 and a half hours to start with. Although the entertainment system on the plane is very good, half way through the flight it started having issues. Movies stopped playing and then the whole system locked up. First it was just individual seats that had problems but eventually the entire plane was unable to view anything. Even a complete reboot did not help. We spent the last 6hrs of the flight unable to view anything even though they repeatedly tried to reset the system"
Pros: "Flgiht attendants and airline presentation and friendliness"
Cons: "The last time i flew was in 1999 when i was single and traveling NZ and Australia. This time i was taking my family. I had boasted to my fam that Quantas (was famous in my memory) as having economy seats that felt more like other airlines Business Seats. My kids were eager to experience the "Quantas" seats. I was severely dissapointed to find that your economy seats, now, are even smaller than the Chinese seats we regularly fly (we are in our 5th year of ex-pat assignment in China). You should have seen the look on my kids faces. Evidently, i must have "talked Quantas up too much", because there was a great deal of dissapointment. We will travel back to NZ and Aus., this fall, but will no longer prioritize Quantas as our airline of choise. I guess times change, and a little bit of nastalgia lost.... :("
Pros: "offer every passenger a iPad mini"
Cons: "Poor landing, not confortable from decending to touch down"
Pros: "Nothing because they did not allow us to take the flight. We had to buy new sets of tickets."
Cons: "They did not do their best to help us talk to the Australian embassy to allow us to re enter Sydney even as transit passengers just to be able to take our flight with Philippine airlines early the next morning. I know we made a mistake of getting flight to Manila in Sydney. We should have just gotten flight from Auckland instead but it was an honest mistake. They should have just allowed us since we know it's possible. We spent 14, 000NZ additional for that mistake."
Pros: "efficient boarding; friendly crew; seat next to me open; food decent"
Cons: "older plane; tiny tv screens"
Pros: "The crew was very attentive and quite friendly about it as well. They were called to the row near me with five kids many times and always appeared with a smile."
Cons: "The headphone jack didn't work, its a long trip to not have consistent sound from the entertainment system. There were open seats in my row so I switched to another. Also one of my two checked bags didn't make it and I didn't get it until the next day"
Pros: "Excellent service in every aspect on the Qantas flight! The time on board was just over three hours, and still we received a full meal, blankets and headphones, and had personal tv screens where it was possible to watch the latest movies. Well done!"
Cons: "The headphones were bad quality, it was difficult to understand what was being said in the movie."
Cons: "seats are very tight on this plane food was confusing - had a $10 voucher - we didn't understand"
Pros: "The food was reminiscent of the way many airlines used to treat their customers that added dignity to flying"
Cons: "Rather than leaving at noon, we had a 12 hours late caused us to have to overnight on the plane"
Pros: "On time, as comfortable as most for economy. good crew."
Cons: "On flight bwi to dallas dec 27, loaded us, 2 hr wait in plane on tarmac, then cancelled due to storms and too many planes in dallas on ground. Removed all of us from plane to rebook, a nightmare. Then proceeded to immediately reboard next flight of passengers on same plane to same destination and take off. Return flight booked all at once, Sydney to dallas to bwi. Sydney flight late, gave us special red easy pass envelope with boarding pass to connect to dallas-bwi flight. We had to wait for luggage, then in line for customs, and another line for re checking luggage, then walk to next gate and another security line, and flight left without us. Easy pass did nothing for us. Missed flight by 5 min. Gave us the impression when we got off sydney flight they were going to wait for us. Waited 45 min for luggage, 20 min for customs and 10 min for security. If we had any special treatment at any stage we would have made our connection. Worst experience with American Airlines ever."
Cons: "We missed our connecting flight and was put up in a cheap nasty hotel. This delay resulted in being redirected to LAX where we had to wait over 8 hours at the airport for our flight. When we finally landed in Sydney my wife's luggage was missing they discovered that it was left behind in Dallas. The airline later told me after I called back to check the status her bag did make it on a later flight only to discover that they were wrong. No bag as of yet, our entire vacation has been a disaster."
Cons: "I went to the counter to check in 1 hour before the flight (at around 6am), and the counter has already closed. The lady at the counter said that we had to check in at least 3 hours before the flight, which is a lie. I asked if there is anything she can help re-schedule, and she simple refused to help in anyway. I am very disappointed on the service of Quanta airline."
Pros: "The crew was nice. The food offering was quite good!"
Cons: "The seats were very cramped on my flight from jfk to lax. Good thing I paid for the extra legroom for the flight from lax to Sydney that was worth it especially for that 14 hrs. flight."
Cons: "Boarding process"
Pros: "Phenomenal customer service from every staff member. The captain kept everyone informed of the flights progress very routinely. Quiet environment promoted for sleeping during the late night."
Pros: "Friendly service Safety record"
Cons: "Extremely late take off from JFK to Lax and lAx to Sydney we were never told why? Food choices for kids need improvement"
Pros: "The food"
Cons: "I was made to feel welcome."
Cons: "Flight was a series of late take offs, the food was really bad, people are so crammed in there is no space to even move around, one entire area was blocked with people's stuff which led to exit doors and this is not safe....time to demand airlines provide decent space to at least be able to cross ones legs, can't even do that anymore"
Pros: "Service is excellent"
Pros: "Great service"
Pros: "Price was the cheapest and fastest way to Townsville. The crew was friendly and overall, excellent. Although, there was no entertainment, the view was beautiful. The trip was less than an hour. There were plenty of empty seats so we were allowed to switch seats. I would use Qantas again."
Cons: "The plane was older. Positive note, it was pink. Bags did not fit in overhead compartments because they were too small."
Pros: "Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline."
Pros: "Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained."
Cons: "Allow power outlets for the mobile phones if movies were accessible"
Pros: "Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier."
Cons: "In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!"
Pros: "Friendly attendants and they offer food - just a sandwich and pretzels but enough."
Pros: "Friendly and helpful Stewards. Virgin Australia 1 free checked luggage is great."
Cons: "The queue for the loo was a bit ridiculous. Passengers were lining up in the isle besides our seats instead of waiting in thier seat for a vacancy."
Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."
Cons: "I didn't get a ticket through the reservation and had to pay extra at the airport for another seat."
Pros: "Quick and efficient once we boarded"
Cons: "Seats small. One crew member had massive attitude Was getting very upset at Asians who kept trying to switch seats. She was, in my opinion, unprofessional with her comments and was taking it very personal."
Pros: "flight crew, food service"
Cons: "no leg room, limited complimentary beverages"
Cons: "There was a lot of confusion for people trying to use the kiosks to check in. Finally a representative stood by the machine and told people not to bother, just queue up for the desk to get boarding passes and drop of luggage , which took for ever. Once on the plane the seats are very cramped."
Pros: "Free luggage check and a meal for a 2.5 hour flight."
Pros: "Great plane, good service and attitude of the flight attendants."
Cons: "We were delayed due to weather. Nothing the airline can do about it. But still do t like it. Great"
Pros: "Economy X was definitely worth the minimal cost to upgrade. I loved more leg room (which used to be a "normal" economy size), upgraded noise-cancelling headphones, and having my food earlier so it was piping hot (although still not-so-great airline food)."
Cons: "The touch screen of my monitor barely worked. Aside from that, the jack for my audio was not working properly. Once I could finally watch a movie, the sound would cut off for a while. I'd have to do my darndest to rewind the movie, while trying to get the audio jack to work. It took a lot of work to get the movie to rewind, and then after it started, I couldn't get the touch screen to work for it to stop & play again. Sometimes it would rewind the movie 20-30 minutes before I could get it to play again. All very frustrating."
Pros: "Every thing was smooth from check in to boarding. Flight on time. Crew were attentive."
Pros: "friendly staff"
Cons: "way too noisy from the engines--was very draining horrible space in economy--jammed packed like cattle-this alone may cause me not to fly you again"
Cons: "Delayed departure."
Pros: "Check in was easy as they had plenty of representatives available. Short flight so did not experience food / entertainment, but everything was on time, crew was friendly, and they quickly had our bags out at the other end. We sat in the exit row so had plenty of legroom."
Pros: "Great customer service"
Pros: "It got me and my baggage there without a problem."
Cons: "Once again too many gates in one corner all boarding at once. I was wise to it this time."
Pros: "Good selection of movies"
Cons: "Usually on long international flights I've been on, passengers are able to drink more wine and the crew is more helpful in providing the service. Virgin crew wasn't keen on allowing wine drinking outside of dinner, and my flight experience was negatively affected by this."
Cons: "Checking in staff insisted that I check my 2nd bag even though it is within the carry-on bag limits."
Pros: "Food was good and a helpful staff"
Cons: "Way to crowded to many people on flight, long wait times to use head, and people in front lay their seat in your lap, no wifi"
Pros: "I like that the plane landed safely. The crew on the plane were nice and the food was good for airplane food. There seemed to be an abundance of entertainment options but I was working so didn't really get a chance to use them. Staff on board the plane and on board experience was great."
Cons: "The people who were working at the front desk at check in seemed to be very inconvenienced by the fact I was checking into my flight, which seems like it's supposed to be their jobs, if I'm not mistaken. I had golf clubs and was told to wait at a desk were I stood for 10 mins while a woman looked at the computer, not looking up from it in the whole time. There was another lady checking clubs too, and you would thing it was the fist time they had ever had to check golf clubs into a flight; I assume that's not true."
Cons: "No ability to use entertainment unless app downloaded prior to flight."
Pros: "Nice crew."
Cons: "I dislike having to use my personal mobile phone for in flight entertainment."
Pros: "Virgin is one of my favorite airlines. And I was excited to fly on Virgin Australia. Besides the leg room issue everything was awesome!"
Cons: "Why are all of the seats so close together? The Aussies are some of the tallest people I have ever met and yet the planes made to mainly transport Aussies have zero leg room for these giants. I stand at 5 feet tall and of course always have lots of leg room. Rarely do I get uncomfortable on planes.... But with the constant jostling from my rear neighbor I was unable to sleep, relax, and get comfortable."
Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"
Pros: "Professionalism. Check--in online was smooth. Boarding smooth. In flight services good."
Pros: "Friendly service and they gave me an exit row seat!"
Pros: "flight attendants have great attitude"
Cons: "1 hour delayed , not hot drinks nor entertainment"
Cons: "No entertainment except the app, which we did not download."
Pros: "Flight on time and flight attendants were very attentive."
Cons: "All good!"
Pros: "There was a medical emergency on board and the crew handled it calmly and quietly. Very professional."
Pros: "I really appreciated the free checked bag. Aside from a little confusion as to which way to board the plane, all was smooth."
Pros: "Flight attendants recognized my discomfort, asked about pain. Gave me ice, pain medication and water for my toothache. Great job."
Cons: "The toothache."
Pros: "Accommodating crew, helpful when feeling ill"
Cons: "Horrible food, no leg room, little room to move"
Pros: "Professional service"
Cons: "Food was not very appetising"
Cons: "I wish that there were places for me to plug in my chargers"
Cons: "Due to a storm that had passed in Samoa, my non-stop Monday flight was cancelled to Sydney, however they had a flight on Sunday night but only after considerable effort was I given a seat on that flight which went through Auckland with a horrible 7 hour wait in the early morning hours!!! Airport was cold no where to comfortably laydown....no lounges were open....and this flight was cheaper than the non-stop and I want a refund to that effect......they actually tried to suggest a flight over 5 days later!!! Where is the justification here? No even a beverage was offered!! Not very nice!!! Urima Matavao...."
Pros: "Everything from check in to in-plane service was first class."
Cons: "Baggage charge of $70 Australian dollars was an unpleasant surprise. Had 3 bags. All other airlines on this trip went by weight, not number of bags and charged zero."
Cons: "The VA economy seats have USB charging but no electrical outlets. You need to be in 'premium economy' to have acces to an outlet. Also on the way back we were on a Delta plane which was older and very uncomfortable in economy"
Pros: "Our flight was delayed by 4 hours, but luckily Kayak emailed me so I didn't go to the airport at 3am. When I arrived at the airport at 7:30 I was given meal vouchers, which is nice."
Cons: "Not a lot of leg room. Nothing is provided. You have to pay for coffee or tea and anything else you may want."
Pros: "Pilots got us there safe Flight attendants were clean & attentive Gate area & staff were clean & attentive Also the same with the plane, but that's what I expect... Good experience, but nothing extraordinary"
Pros: "It's a short flight, so no problems except rows are too close -- my knees are jammed into the seat in front of me, even when I've pushed myself as far back in my seat as possible. Otherwise, fine flight."
Cons: "Booked with VA, however, it was run by Delta. I was not given a seat assignment until 5 minutes before the flight was due to leave. The Delta employee at the gate was rude, unapproachable and unhelpful. She told me ai was lucky to get a seat. When my wife rang Virgin to find out why my paid, and confirmed flight did not entitle me to a seat allocation when I checked my bags, she was told it was Delta's fault. When she called Delta they informed her that the flight had been overbooked. All in all a very poor customer service from both Airlines."
Pros: "The stewards were very pleasant."
Pros: "The base price is very low. We were slightly over ~1kg our allotted 7kg/passenger and they let us go."
Cons: "No entertainment on the flight whatsoever. The space in the seat is a bit tight, doesn't recline very much either."
Cons: "Ridiculous amount of fees. Fee to select a seat?! Baggage fees are crazy. Not even free peanuts. Won’t fly Jetstar again."
Pros: "Comfortable seats and good food. Staff was very courteous and responsive."
Cons: "The screens on the consoles acted up every now and then. But the entertainment options were plenty and kept us busy."
Pros: "I liked that we left on-time this time. The previous flight a week ago was delayed by 1 hour."
Cons: "That they made us dump out our coffee and didn't let us bring it onboard. But, then they didn't offer complimentary coffee or tea or offer water. Providing those refreshments to Guests would cost very little and offering those kinds of amenities goes a long way."
Pros: "There was a flight attendant named Linda who was exceeded assisting us with getting to our connection."
Cons: "Staff in airport was very rude and only seemed to want to get more money out of people not willing to assist with any kind of resolution to issues. Couldn’t understand paging due to it echoing. I would never recommend using jet star to anyone."
Pros: "Board and disembark available at both the front and back of the plane. Flight and crew were good."
Cons: "Seated in last row with non reclining seats despite many open seats. Charged $60 ASD to check each bag with max weight of 15kg for a checked bag (vs other airlines allowing ~23kg and one checked bag free of charge). Drinks and snacks on plane were an extra charge."
Pros: "Exit row seating with lots of leg room."
Pros: "flight overall facility is good. The print out boarding pass from ample stands is convenient."
Cons: "The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients."
Pros: "Nothing. Airlines with no ethics. Supposed to be low cost airlines but charges for everything."
Cons: "Zero customer service oriented. Greedy airlines. Shoud not be in business."
Pros: "Customer service at check in desk were very nice. That’s where it ended."
Cons: "Poor service and miserable staff."
Pros: "Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience."
Cons: "Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again."
Cons: "They charge you for everything"
Pros: "Ticket price was cheap."
Cons: "$60 to check a bag and you need to if it is over 7kg. They have scales at check in and boarding gate. Was not allowed to take coffee on board and when they offered some it turns out it's $4 per paper cup of it, tea is the same. No seat back pockets to put things in. Seats so thin you can feel everybody's knees from 3 rows behind you. I will never fly with Jet Star again. I will spend more on the ticket to not feel like I'm being robbed blind on the plane."
Pros: "Loading of plane through two doors speeds boarding . Did not take food or entertainment, so I cannot speak to quality of these things."
Cons: "Being charged for checked in luggage, and even e most basic of beverages."
Cons: "Boarding was late and congested Not organized"
Pros: "The on time arrival"
Cons: "Everything else: boarding cattle call, $190 in baggage charges for 2 bags, knees in my back for 3 hours, etc etc etc"
Pros: "Nothing , horrible service and excessive luggage fees"
Cons: "Horrible service, they measured your luggage by the ounces"
Cons: "Jetstar is a budget airline in every way. There was no food, comfort, or entertainment on the flight. We mistakingly did not have prebooked baggage, and had to pay an arm and a leg to get our bags to Sydney. Avoid Jetstar at all costs. I have heard plenty of other horrible things from other customers."
Pros: "For the amount of time on a flight, it was as good as it gets"
Cons: "Paid for Qantas, but got Jetstar, which is at best deceptive and at worse bait and switch. The crew member weighing our carry ons and purses was snotty and bitterly sarcastic. Honestly I don't know how he got a customer-facing position when his best response is "you should know better" when we mentioned that we were under the impression that the carry on baggage limit didn't include purses. We didn't get food, and entertainment was nonexistent (which is why we went with what we thought was Quantas). Added to the long line for Jetstar bag drop and the uncomfortable airplane, I'll never fly Jetstar again. Furthermore, Quantas should seriously consider whether lying to its customers is a good strategy."
Pros: "Timing of flight was convenient"
Cons: "Being charged $50 to gate-check a carryon bag, when that same bag had not been a problem on the Syd-Cairns flight! Being charged $4 for a can of mostly flat pepsi..."
Cons: "Hit with $100 extra baggage charges for carry-ons that were judged to be too heavy despite ample room in overhead and under seat compartments."
Cons: "Kayak did not disclosed the price quoted did not include fees for luggage. I would never buy a ticket thru Kayak again."
Pros: "that it was cheaper than other flights"
Cons: "that you have to pay for bags by weight and can only take a small carryon and the seats are very tight, no snacks or water, and they didn't announce the flight was boarding at the gate =/"
Pros: "We boarded and left on time. Crew was very pleasant."
Cons: "They only allow 7kg carry on which forced us to check 2 bags @ $30 each. It's just to extract money. It looked like a reasonable fare but by the time we paid fees, seats and luggage, another airline would be a better choice. They chatged us a $60 "third party" between Queenstown and Cairns. Ridiculous...I won't fly with them again."
Cons: "$15 per kilogram charge for over weight luggage is a rip off"
Pros: "I am on six jetstar flights and they charged me over 1,000 dollars for bags just a much as my flight from usa to Australia. Totally ridiculous because yoi site does not have a place to add bag charge. Really putting a damper on my trip. I will never use your sitee again. It is not fair to put this extra expense on someone when it could have been taking care of at the beginning. Of you all set your website up right!"
Pros: "Fairly efficient, cheaper price."
Cons: "Had employee going down boarding line with a scale charging extra $50 if you were over their ridiculously low weight limit for a carry on bag. Had no problem with same bag on numerous other airlines."
Cons: "We flew from Sydney to Cairns with a carry on suitcase and a personal item (backpack/purse) with no problem. On the way back, we were charged AUD$50 and were forced to check our bags. It was clearly not due to a space limitation but rather just a way to make money as not everyone was forced to check bags."
Cons: "A bit chintzy to be charged for water, soft drinks and coffee. I thought at least getting water was a safety issue to prevent de-hydration. The airplane seats were not very comfortable. I had paid for extra baggage but the check in desk could find no record of it. We would up not needing it, so I guess that money is just lost in cyberspace."
Pros: "Departed and arrived on time"
Cons: "I always travel with a backpack so I don't have to check anything. I fly with it all the time. I have never, ever been told it is too big... that is absurd! An agent stopped me at boarding and weighed it... it was a hair over and they charged me $50 to check it. Really? I can understand charging for roller bags that take up space, but it fits under the seat!"
Cons: "Rude flight attendants. Overly complicated luggage requirements. No food. No drinks, not even water. No entertainment. Uncomfortable seats. Needless to say, I wouldn't fly Jetstar unless you can get your ticket a lot cheaper than with any other airline."
Pros: "on time departure and arrival"
Cons: "the extra service fees for luggage, and they didnt actually check at the gate"
Pros: "Scales at checkin to weigh luggage. Efficient service. Both flights were on time."
Cons: "No space at all on plane. Having to pay for everything."
Cons: "Flight was changed to earlier flight - was guaranteed a window and did not get a window; had to change from the domestic to international terminal and then had to go through CUSTOMS for this domestic flight because it came out of international terminal adding time to my travel. Almost lost my luggage. Carousel took forever to retrieve luggage. Flight left 50 minutes late. Reduced airport staff = 80 people not checked in by 10 minutes till boarding. Everyone was going through security when the flight was calling "final boarding". Poor entertainment and food selection. A lot of Asians were on this flight and no staff member spoke Asian for those who didn't speak English - which is strange for an Asia predominant airline. This led to some confusion between the crew and passengers delaying departure due to head count issues."
Pros: "Easy of Boarding"
Cons: "Jetstar is a low budget airline similar to Jet Blue in the US. When you book ensure that you pay for one or two pieces of luggage if you don't you will get a rude awakening upon check in. We had to pay an extra $200.00 to get our luggage to Cairns. Ensure you buy luggage if you book a Jetstar flight on the internet."
Pros: "At least the checkin staff member moved me to an earlier flight"
Cons: "One crew member in particulat chatted loudly for much of the flight - it was annoying. The same person was also unfriendly to passengers for some reason. A big overweight fellow with a piercing nasal voice. Also I was charged an extra $50 for a checked bag - seemed very unfair when if you google 'Jetstar cabin baggage allowance' it says 10 kg!"
Pros: "The staff was very friendly and the plane was clean."
Cons: "The seats are uncomfortable. It was only a 3-hour flight so I understand. I hope the same seats aren't used in an international flight. Also, baggage is an extra fee so be prepared to pay a lot for that. To top it off, you have to pay for coffee, soda, etc. It's a no-frills airline."
Pros: "No frills, clean, simple and basic"
Pros: "Very disappointed in Jetstar airlines!"
Cons: "Upon arriving at Cairns Airport, my sister and I arrived at the gate 2 hours early to our JQ16 flight to Sydney! We had accommodations already set up in Sydney through AirBnB on Coogee Beach. As we anticipated a quick 3 hour flight, we were sadly disappointed to hear the flight would be delayed due to crew scheduling. I understand sometimes thing don't always go as planned and some delays are unforeseen! However, when delays are due to the airlines incompetence of scheduling a crew it is quite frustrating! The 7:35am flight went from being delayed a few hours, to being delayed over 10 hours! Very little information was given to us about the flight and the airline was very unhelpful trying to accommodate us to a different flight to Sydney! We were told that we could be refunded for our flight and book another flight to Sydney.. This was absurd considering a one-way flight to Sydney last minute would run us around $500 and up each! We were offered a $15 food voucher, which basically covered a cup of coffee! After finally boarding the plane and it seemed the airlines incompetence continued! We waited to be taxied out because they didn't have a tug-cart to take us out.. Finally, around 6pm we took off! We arrived at Sydney right around 9pm.. Upon arriving, once again we had to wait for a tug-cart! Finally we got off the plane around 9:15pm! After finally getting through customs and out of the airport, it was now after 10pm and we had lost our booming for our Airbnb booking! We called the airline only to find they were unable to accommodate us for our lost Airbnb accommodation! They were very unhelpful and told us we could book another hotel and if we were lucky, the "may" reimburse us but there is no guarantee! We were now again stuck in the airport for another 12 hours as we waited for our international flight! After my experience with Jetstar, I will never recommend anyone to fly this airline, and discourage them to to so! Very disappointed in their service!"
Pros: "In exit row, comfort was outstanding-worth $20! Cabin crew very friendly. flight on time."
Cons: "The week before they canceled my flight leaving at 7:30 pm and moved me to a noon flight causing me to lose a day at the Great Barrier reef. The next day I received a flight change for a flight I am taking next month! I heard from others this is very common."
Pros: "Flights were on time and check in was very efficient. Flights attendants and check in desk personnel were courteous and helpful"
Cons: "We had nearly 3 hours return light from Sydney to Cairns, Australia, and back. No complement beverages, even soft drink or water, was served. Water and soft drinks were unreasonably expensive to purchase."
Pros: "Hm. Just thinking...... nothing come to my mind. Probably I can say they are very consistent and always trying hard to give you trouble and rip you off."
Cons: "I was on 3 day vacation booked to fly off at 7am from Sydney to reach Cairns at 10am and return after 2 days taking 7:15pm flight to reach Sydney around 10pm. This will be complete 3 days plan in Cairns. They delayed morning 7am flight by 4 hours. We went to the airport at 4am and sitting there till 11am. They did not even provide food coupon in spite of me approaching supervisor. Reached Cain at 3pm and by the time I picked my car and ready for sight seeing time is over and entire city is quite. We lost one day. Return fight at 7:45 cancelled and they moved us to 12 noon. We lost that day as well. Very bad baggage service."
Pros: "I was quite worried about using JetStar because of bad reviews I had read, but I had a very good experience with the airline. It was on time the staff was friendly and it was an easy boarding process. Better experience than flying the more expensive Virgin Australia"
Cons: "- They had poor food provisions for flight meals. By they time they had reached the middle section, only the vegetarian meal was available. You didn't have any choice (other than not eating a salad...) - The aircraft required some updates to its facilities. The chairs, audio jacks, and TV monitor weren't functioning properly at all for the 16 hour flight"
Cons: "No entertainment"
Cons: "Difficult to check baggage. Cut rate airline with poor service"
Cons: "The seats and lack of refreshments"
Pros: "No problems with the flight. Plane was fine."
Cons: "The luggage issues for this airline can be complicated. It was difficult to tell from our online booking whether luggage was included (depends on your fare type). After considerable research we found that it wasn't. The price to add it, which you could do on line, was fair. However, when we found there were no lockers at the airport to store our extra baggage, we were almost hit with the outrageous rate of $15 per kilo for all the weight that we hadn't already contracted for. BE SURE you purchase the weight you need in advance or you will have major problems at the airport. They do have scales at check-in to weigh your stuff yourself in advance, and they didn't weight our carry on baggage. Customer service in Sydney wasn't very good. Staff seemed kinda cranky and unwilling to be very helpful."
Pros: "I thought the check-in desk team was excellent, helpful and very polite. The boarding process was very efficient, and the planes were very clean. The seats were very comfortable leather seats, with the amount of leg room you would expect."
Cons: "The onboard food options were underwhelming....Top Ramen cup of noodles was the only option from Sydney to Cairns, despite the options listed in the seat-back brochure. Also, Jetstar charges heavily for baggage, much more than I was used to on American carriers, so be sure to read the fine print and weigh your check-through and carry-on luggage carefully."
Airlines flying from Cairns to Sydney have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cairns to Sydney
Masks required on board, masks provided on flights from Cairns to Sydney
Social distancing seating
Middle seats unavailable to book on flights from Cairns to Sydney
Testing for antibodies, testing for symptoms for flights from Cairns to Sydney
Waiving of change fees. Search flexible flights from Cairns to Sydney