Daily cleaning, installation of cabin HEPA filters on flights from Cairns to Sydney
Virgin Australia, Etihad Airways and Qantas Airways have all waived their change and cancellation fees on flights from Cairns to Sydney. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Cairns to Sydney.
The average direct flight takes 2h 50m, covering a distance of 1971 km.
There are 163 (direct) flights between Cairns and Sydney per week, averaging 23 per day.
In the past 3 days, the cheapest one-way tickets were found on Jetstar ($87) and Virgin Australia ($109), and the lowest round-trip tickets have been found on Virgin Australia ($201) and Multiple Airlines ($288).
Etihad Airways (3 times daily), Qantas Airways (3 times daily), Jetstar (3 times daily) are the most frequent flyers on this route.
From Cairns to Sydney, Monday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Sydney back to Cairns , the best deals are generally found on Wednesday, with Monday being the most expensive.
When flying out of Cairns you will be using Cairns, often referred to as Cairns Airport. You will be landing at Sydney Kingsford Smith, also known as Sydney Airport.
Whether you need to make a last-minute booking, get some more information on your destination or finish up some work, you can stay connected with the free Wi-Fi offered in all areas of both Cairns Airport terminals. Access is unlimited and granted after a short and simple registration process.
If you’re travelling with infants, you can take care of changing, feeding and the rest of your parental responsibilities in one of the several parenting rooms at Cairns Airport. Parents’ facilities are conveniently located both before and after security control in T1 International and T2 Domestic.
Taxis can be easily hired at the taxi ranks outside the arrivals area on Level 1 of the terminal building for travellers who prefer a private transfer to their final destination. The duration of the trip between Sydney Airport and the city centre can be anywhere from 20 to 25 minutes, with fares at around $45-55.
For travellers with early return flights, or those that simply wish to stick close to the terminal, the Mantra Hotel and Ibis Hotel are a short walk from Sydney Airport’s Domestic Terminals 2 & 3. Ibis offers both standard and budget accommodation to serve travellers on any budget. Rates can fluctuate depending on the season, so try to book early for a good price.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Cairns to Sydney.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sydney from Cairns is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Sydney with an airline and back to Cairns with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sydney from Cairns up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Good entertainment, tasty food, easy boarding and disembarking"
Cons: "The plane's interior needed a makeover, as is old"
Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Pros: "Good food and entertainment"
Pros: "fast trip from japan all ontime quick boarding and unloading"
Cons: "the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option"
Cons: "No screaming children"
Cons: "Flight from Bangkok was delay and miss the connection flight."
Pros: "Snacks and the drinks are good. Boarding are pretty smooth."
Cons: "Dinner and breakfast are not too good. We waited for long period of time for the luggages."
Pros: "Helpful staff, well informed"
Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Pros: "WiFi on board"
Cons: "Still don't like greasy toasties for breakfast but better than butcher muesli"
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Pros: "Personable staff"
Cons: "Delayed 2 hours with little info."
Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"
Cons: "Flight was an hour late leaving. This caused me to miss the connection in Sydney (even though its gate was still shown as open when we arrived. There were a quite a few passengers booked on the connecting flight but Qantas made no attempt to get us on board it and instead re-booked us for the next flight which was scheduled for 2.5 hours later but, in fact, left nearly 3.5 hours later. Breakfast consisted of rubber egg."
Pros: "Staff polite and friendly. Entertainment on my ipad with wants content great."
Pros: "quick on time flight"
Cons: "cabin VERY hot and cramped"
Pros: "All good"
Pros: "I always enjoy the flights that have the in-seat entertainment."
Cons: "No complaints."
Pros: "Individual usb charge port and meal"
Pros: "Cleanliness and comfort of plane, professionalism and courtesy of staff. Quiet, dark cabin allowed for restful trip."
Cons: "Not enough legroom or seating area... Obviously you are downsizing, hoping that people will spend more to upgrade."
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "They had free wifi!"
Pros: "Chargers in all the seats, great movies, great food."
Cons: "9 hour delay and zero assistance rearranging car rentals, hotels, EXPENSIVE transfer between airport terminals"
Pros: "The new clear aircraft"
Cons: "The fruit was not ripe and not edible."
Cons: "2 hours late leaving"
Pros: "Assistance is good."
Pros: "Everyone and everything"
Pros: "Overall, one of the best international flying experiences I have ever had."
Pros: "The on board staff were fantastic, very personable, helpful and friendly."
Pros: "They gave us loaner strollers to get the kids through the airport. So family friendly. Food was great too."
Cons: "No complaints."
Cons: "The wheel on my bag was smashed..."
Pros: "We didn't experience any problems, all went well."
Cons: "I can't think of anything I didn't like,"
Cons: "My name is Parag Mokashi, Indian Passport No. Z1788332 had booked 2 return air tickets from Singapore to Auckland with details as follows: Qantas Airways Flight QF6 - Depart Singapore Changi Apt, SG (SIN) 01Dec16 (Thu) 23:50 Arrive Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 10:50 Flight QF145 - Depart Sydney Kingsford Smith Apt, AU (SYD) 02Dec16 (Fri) 11:55 Arrive Auckland International Apt, NZ (AKL) 02Dec16 (Fri) 17:10 Flight QF144 - Depart Auckland International Apt, NZ (AKL) 13Dec16 (Tue) 08:35 Arrive Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 10:15 Flight QF81 - Depart Sydney Kingsford Smith Apt, AU (SYD) 13Dec16 (Tue) 11:15 Arrive Singapore Changi Apt, SG (SIN) 13Dec16 (Tue) 16:30 I had booked these tickets online through CheapTickets.sg on 17th September 2016. While booking the tickets mine and my wife’s full details such as the Name, Nationality and Passport were given. In spite of this nowhere was it mentioned in the Quantas terms and conditions or any prompt/popup given while booking the tickets that Australian transit visa is required for Indians since the flight is via Australian city. I had booked the tickets well in advance and had enough time to get transit visa had there been any information about it mentioned. On 1st December 2016 when we went to the Changi airport we were not allowed to board the plane as we did not have the Australian transit visa. We were told by Quantas personnel at the airport to go to the Australian embassy in Singapore to get the transit visa and that we would get it within a day. Next day we went to the embassy and found that the Australian visa is done by VFS global at a different address. When went there they informed us that Australian visa takes minimum 5 days. I had all my hotel bookings in New Zealand already done hence I had no choice to take a direct Singapore Auckland flight via Singapore Airlines at a very high price on the next day. I also lost one day of my hotel booking in Auckland and had to forfeit the money. I and my wife had to go through the psychological trauma of being refused to board the plane, then the next day running around the Australian embassy / VFS global office for trying to get the Australian transit visa and facing the uncertainty regarding our new Zealand trip which was planned well in advance for our 25th wedding anniversary"
Pros: "The check in process was seamless - we did not queue at all The crew were great and gave us a bottle of bubbles when we landed The food was surprisingly good"
Cons: "The entertainment on board was really disappointing"
Pros: "Was impressed with all aspects of Air Calin. Great staff - nice plan - lovely service including food."
Pros: "Thoughtful and friendliness of the Crews"
Cons: "None that i can think of"
Pros: "The crew were friendly and supportive. The premium economy meal was excellent."
Cons: "The seats were small so the overweight person next to me used up a lot of my personal space."
Cons: "It was late"
Cons: "Hot food disgusting."
Pros: "Excellent service"
Cons: "Food was more wordt than in the past"
Pros: "Left on time and arrived on time."
Cons: "Mobile phone does not have all the bells and whistles to hook up with downloads. Prefer screens on back of seats."
Pros: "I really liked how my luggage didn't need to be collected at Sydney before joining my connecting flight."
Pros: "Easy check in on line and at baggage check in at Nadi, landing was good, the fact that we made it safely was also good, great crew - I felt sorry for them too!"
Cons: "Screaming kids, I had one kicking the back of my seat pretty much the whole trip, as well as throwing tantrums (I know this isn't the fault of the airline but the crew could've helped a tad more - can't blame them for not wanting to go near them though I didn't want to be seated in front oft them either!!!) No tv for inflight entertainment, meal very average, they ran out of one of the choices early on (probably the only good choice!), landing was good…very relieved to arrive!"
Pros: "Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline."
Pros: "Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained."
Cons: "Allow power outlets for the mobile phones if movies were accessible"
Cons: "Although i requested Halal food, way in advance when i booked my flights, Non was provided."
Cons: "No entrtainment available"
Pros: "Free wifi"
Cons: "Not much"
Pros: "Great, love the ATRs"
Pros: "Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier."
Cons: "In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!"
Pros: "Good seat, plenty of space for my long legs."
Cons: "Boarding was a little disorganized."
Cons: "No seatback monitor."
Pros: "Leave and Arrived on time"
Pros: "Friendly attendants and they offer food - just a sandwich and pretzels but enough."
Cons: "Glad to have an isle seat"
Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."
Pros: "Friendly crew who offered to make me a cup of tea and offered me refreshments whilst rest of passengers were asleep. Perfect and just what I needed :)"
Cons: "Tasteless unappetising vegetarian dinner, uncomfortable seats, no duty free shopping offered"
Pros: "6 years. I am old and have been cared for very well."
Pros: "The flight crew were friendly and efficient !"
Cons: "Seats could be a bit larger and a bit more comfortable"
Cons: "I didn't get a ticket through the reservation and had to pay extra at the airport for another seat."
Cons: "They lost my luggage"
Pros: "Quick and efficient once we boarded"
Cons: "Seats small. One crew member had massive attitude Was getting very upset at Asians who kept trying to switch seats. She was, in my opinion, unprofessional with her comments and was taking it very personal."
Pros: "flight crew, food service"
Cons: "no leg room, limited complimentary beverages"
Cons: "There was a lot of confusion for people trying to use the kiosks to check in. Finally a representative stood by the machine and told people not to bother, just queue up for the desk to get boarding passes and drop of luggage , which took for ever. Once on the plane the seats are very cramped."
Pros: "Free luggage check and a meal for a 2.5 hour flight."
Pros: "The entire service is great I'd be happy to pay more for a flight with virgin then any other airline"
Cons: "Absolutely nothing!"
Cons: "Delayed departure."
Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"
Cons: "my seat got changed"
Cons: "No ability to use entertainment unless app downloaded prior to flight."
Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"
Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"
Pros: "everything was great, more movie options would be better"
Cons: "No entertainment except the app, which we did not download."
Pros: "Flight on time and flight attendants were very attentive."
Cons: "All good!"
Pros: "There was a medical emergency on board and the crew handled it calmly and quietly. Very professional."
Pros: "I really appreciated the free checked bag. Aside from a little confusion as to which way to board the plane, all was smooth."
Pros: "Plane an easy boarding process. Attendant was very helpful when processing our baggage with an interrupting phone we jad to take."
Cons: "Waiting time on transfer Staff attitude"
Pros: "The whole service"
Pros: "Glad I wasnt conecting internationally..Plane problems..Other airlines might have offerred some compensation for 2.5 hrs late.."
Cons: "Otherwise fine"
Cons: "Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap."
Pros: "Everyone was super helpful and friendly."
Pros: "Accommodating crew, helpful when feeling ill"
Cons: "Horrible food, no leg room, little room to move"
Pros: "Professional service"
Cons: "Food was not very appetising"
Pros: "Reached Sydney, eventually"
Cons: "Hour late. Crowded plane, cramped. No service. Poor communication about delays."
Cons: "I wish that there were places for me to plug in my chargers"
Cons: "The line for the Bag drop was much longer than anticipated (usually fly with Qantas which is v. quick & automated), meaning I nearly missed the flight."
Pros: "Everything from check in to in-plane service was first class."
Pros: "Virgin terminal"
Pros: "All were very good."
Pros: "It was clean and spacious."
Cons: "I wish entertainment and/or snacks were provided."
Cons: "What flight?"
Pros: "The crew was friendly and efficient."
Cons: "More room both width and depth."
Cons: "No frills airline. Everything costs extra"
Pros: "The seats are big"
Cons: "You have to pay for food and drinks- nothing for free Boarding was chaos- no organization- just everyone pushing their way on. Worried about security as no one at any point checked my ID or passport Line up for baggage drop off took half an hour- they need more staff working"
Pros: "The crew were very friendly and professional Didn’t appreciate having to pay for a cup of coffee."
Cons: "The loading process was a bit unorganized. The only organization was the front 12 rows load from the front and back rows loaded from the back of the plane by walking across the tarmac. Would be more efficient if they loaded more like Southwest Airlines."
Pros: "The flight was only 2 1/2 hours."
Cons: "Very small seats. The only thing complimentary was water."
Cons: "Charged for soft drinks"
Cons: "Ridiculous amount of fees. Fee to select a seat?! Baggage fees are crazy. Not even free peanuts. Won’t fly Jetstar again."
Pros: "Comfortable seats and good food. Staff was very courteous and responsive."
Cons: "The screens on the consoles acted up every now and then. But the entertainment options were plenty and kept us busy."
Pros: "There was a flight attendant named Linda who was exceeded assisting us with getting to our connection."
Cons: "Staff in airport was very rude and only seemed to want to get more money out of people not willing to assist with any kind of resolution to issues. Couldn’t understand paging due to it echoing. I would never recommend using jet star to anyone."
Pros: "Board and disembark available at both the front and back of the plane. Flight and crew were good."
Cons: "Seated in last row with non reclining seats despite many open seats. Charged $60 ASD to check each bag with max weight of 15kg for a checked bag (vs other airlines allowing ~23kg and one checked bag free of charge). Drinks and snacks on plane were an extra charge."
Pros: "Exit row seating with lots of leg room."
Cons: "Paid $30 upfront for a 15kg checked bag, was told at counter I could carry on, but unable to refund money. At the gate, was told it was over the 7kg carry on max (was 9.2kg) and required to check... for an additional $60. The $30 I paid previously would not be applied. Complete scam. Friend I was traveling with also paid for a 15kg checked bag upfront, but was only charged $21. I was also concerned about checking as I needed to transfer terminals from domestic to international with a tight connection and since the plane was delayed, had even less time to grab bag, catch train and go thru customs. No consistency. No customer service."
Pros: "flight overall facility is good. The print out boarding pass from ample stands is convenient."
Cons: "The flight delay of 40 minutes make me missing my next flight. I tried to ask Customer Service for a one night accommodation so I can make up my trip continue next day. The customer service did not say any sorry, but argued me the connecting time frame. I hope Jetstar should understand that delay of 40 minutes, some compensation should be arranged for compensating the inconvenience that incurred cost to clients."
Pros: "Customer service at check in desk were very nice. That’s where it ended."
Cons: "Poor service and miserable staff."
Pros: "Crew is friendly and tries to be helpful as much as possible where airline has not squeeze human decency out of the entire experience."
Cons: "Another poor experience with what is consistently one of the worst airlines I have ever flown. Nickel and dimed for every possible way they can squeeze money from their passengers. Seats barely accommodates an average sized person and because everyone is crushed together, constant seat kicking/jerking is the norm. Regrettably I have 2mord flights with this airline already booked, after which I look forward to never flying with jetstar again."
Cons: "They charge you for everything"
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you My luggage was not automatically transferred into the connecting flight"
Pros: "Ticket price was cheap."
Cons: "$60 to check a bag and you need to if it is over 7kg. They have scales at check in and boarding gate. Was not allowed to take coffee on board and when they offered some it turns out it's $4 per paper cup of it, tea is the same. No seat back pockets to put things in. Seats so thin you can feel everybody's knees from 3 rows behind you. I will never fly with Jet Star again. I will spend more on the ticket to not feel like I'm being robbed blind on the plane."
Pros: "Loading of plane through two doors speeds boarding . Did not take food or entertainment, so I cannot speak to quality of these things."
Cons: "Being charged for checked in luggage, and even e most basic of beverages."
Cons: "Boarding was late and congested Not organized"
Pros: "Nothing , horrible service and excessive luggage fees"
Cons: "Horrible service, they measured your luggage by the ounces"
Cons: "All food and drink service needed to be purchased. Had an issue with a lost wallet left on the plane, and limited help in retrieving it."
Pros: "Flight left on time and arrived on time. My travel companion and I were seated next to each other."
Cons: "I was not able to purchase baggage during the booking process even though the customer service rep told me that at-purchase is the cheapest time to purchase baggage. There was literally no option to purchase it during my purchase process (I scrutinized every step of the process since I had been burned re baggage prices on my previous JetStar flight). I paid more for baggage on this flight than the previous flight even tho I paid for a lower amount of kilos. I decided to drive for the next of my flags instead of fly Jetstar again. Over it."
Pros: "Seat is better on the a 321 the crew was nice, we were early"
Cons: "The follow the hand baggage rules"
Pros: "Boarding process very efficient, they board the plane from the front and the rear...seems no one wants to pay for the preferred seats in the front so there were empty rows around us. Definitely read about the baggage weight costs and pay when you select your seats when you check in online."
Cons: "Didn't order any of the food so I can't comment on it...no entertainment at all on the basic planes"
Pros: "For the amount of time on a flight, it was as good as it gets"
Cons: "Paid for Qantas, but got Jetstar, which is at best deceptive and at worse bait and switch. The crew member weighing our carry ons and purses was snotty and bitterly sarcastic. Honestly I don't know how he got a customer-facing position when his best response is "you should know better" when we mentioned that we were under the impression that the carry on baggage limit didn't include purses. We didn't get food, and entertainment was nonexistent (which is why we went with what we thought was Quantas). Added to the long line for Jetstar bag drop and the uncomfortable airplane, I'll never fly Jetstar again. Furthermore, Quantas should seriously consider whether lying to its customers is a good strategy."
Cons: "Hit with $100 extra baggage charges for carry-ons that were judged to be too heavy despite ample room in overhead and under seat compartments."
Pros: "that it was cheaper than other flights"
Cons: "that you have to pay for bags by weight and can only take a small carryon and the seats are very tight, no snacks or water, and they didn't announce the flight was boarding at the gate =/"
Pros: "Fairly efficient, cheaper price."
Cons: "Had employee going down boarding line with a scale charging extra $50 if you were over their ridiculously low weight limit for a carry on bag. Had no problem with same bag on numerous other airlines."
Cons: "We flew from Sydney to Cairns with a carry on suitcase and a personal item (backpack/purse) with no problem. On the way back, we were charged AUD$50 and were forced to check our bags. It was clearly not due to a space limitation but rather just a way to make money as not everyone was forced to check bags."
Pros: "On checking in, they charged us a penalty fee, and then our flight got cancelled at the last minute without any options to get back to the city in time for work. Had to book a last minute flight with a different airline and couldn't get luggage back in time to take it along!"
Cons: "Rude flight attendants. Overly complicated luggage requirements. No food. No drinks, not even water. No entertainment. Uncomfortable seats. Needless to say, I wouldn't fly Jetstar unless you can get your ticket a lot cheaper than with any other airline."
Cons: "Ordered food online. Would be better just buying when on flight. Egg sandwich both flights. No choice."
Pros: "Scales at checkin to weigh luggage. Efficient service. Both flights were on time."
Cons: "No space at all on plane. Having to pay for everything."
Cons: "Flight was changed to earlier flight - was guaranteed a window and did not get a window; had to change from the domestic to international terminal and then had to go through CUSTOMS for this domestic flight because it came out of international terminal adding time to my travel. Almost lost my luggage. Carousel took forever to retrieve luggage. Flight left 50 minutes late. Reduced airport staff = 80 people not checked in by 10 minutes till boarding. Everyone was going through security when the flight was calling "final boarding". Poor entertainment and food selection. A lot of Asians were on this flight and no staff member spoke Asian for those who didn't speak English - which is strange for an Asia predominant airline. This led to some confusion between the crew and passengers delaying departure due to head count issues."
Pros: "At least the checkin staff member moved me to an earlier flight"
Cons: "One crew member in particulat chatted loudly for much of the flight - it was annoying. The same person was also unfriendly to passengers for some reason. A big overweight fellow with a piercing nasal voice. Also I was charged an extra $50 for a checked bag - seemed very unfair when if you google 'Jetstar cabin baggage allowance' it says 10 kg!"
Pros: "The staff was very friendly and the plane was clean."
Cons: "The seats are uncomfortable. It was only a 3-hour flight so I understand. I hope the same seats aren't used in an international flight. Also, baggage is an extra fee so be prepared to pay a lot for that. To top it off, you have to pay for coffee, soda, etc. It's a no-frills airline."
Pros: "No frills, clean, simple and basic"
Pros: "Very disappointed in Jetstar airlines!"
Cons: "Upon arriving at Cairns Airport, my sister and I arrived at the gate 2 hours early to our JQ16 flight to Sydney! We had accommodations already set up in Sydney through AirBnB on Coogee Beach. As we anticipated a quick 3 hour flight, we were sadly disappointed to hear the flight would be delayed due to crew scheduling. I understand sometimes thing don't always go as planned and some delays are unforeseen! However, when delays are due to the airlines incompetence of scheduling a crew it is quite frustrating! The 7:35am flight went from being delayed a few hours, to being delayed over 10 hours! Very little information was given to us about the flight and the airline was very unhelpful trying to accommodate us to a different flight to Sydney! We were told that we could be refunded for our flight and book another flight to Sydney.. This was absurd considering a one-way flight to Sydney last minute would run us around $500 and up each! We were offered a $15 food voucher, which basically covered a cup of coffee! After finally boarding the plane and it seemed the airlines incompetence continued! We waited to be taxied out because they didn't have a tug-cart to take us out.. Finally, around 6pm we took off! We arrived at Sydney right around 9pm.. Upon arriving, once again we had to wait for a tug-cart! Finally we got off the plane around 9:15pm! After finally getting through customs and out of the airport, it was now after 10pm and we had lost our booming for our Airbnb booking! We called the airline only to find they were unable to accommodate us for our lost Airbnb accommodation! They were very unhelpful and told us we could book another hotel and if we were lucky, the "may" reimburse us but there is no guarantee! We were now again stuck in the airport for another 12 hours as we waited for our international flight! After my experience with Jetstar, I will never recommend anyone to fly this airline, and discourage them to to so! Very disappointed in their service!"
Pros: "In exit row, comfort was outstanding-worth $20! Cabin crew very friendly. flight on time."
Cons: "The week before they canceled my flight leaving at 7:30 pm and moved me to a noon flight causing me to lose a day at the Great Barrier reef. The next day I received a flight change for a flight I am taking next month! I heard from others this is very common."
Pros: "Flights were on time and check in was very efficient. Flights attendants and check in desk personnel were courteous and helpful"
Cons: "We had nearly 3 hours return light from Sydney to Cairns, Australia, and back. No complement beverages, even soft drink or water, was served. Water and soft drinks were unreasonably expensive to purchase."
Pros: "Hm. Just thinking...... nothing come to my mind. Probably I can say they are very consistent and always trying hard to give you trouble and rip you off."
Cons: "I was on 3 day vacation booked to fly off at 7am from Sydney to reach Cairns at 10am and return after 2 days taking 7:15pm flight to reach Sydney around 10pm. This will be complete 3 days plan in Cairns. They delayed morning 7am flight by 4 hours. We went to the airport at 4am and sitting there till 11am. They did not even provide food coupon in spite of me approaching supervisor. Reached Cain at 3pm and by the time I picked my car and ready for sight seeing time is over and entire city is quite. We lost one day. Return fight at 7:45 cancelled and they moved us to 12 noon. We lost that day as well. Very bad baggage service."
Cons: "- They had poor food provisions for flight meals. By they time they had reached the middle section, only the vegetarian meal was available. You didn't have any choice (other than not eating a salad...) - The aircraft required some updates to its facilities. The chairs, audio jacks, and TV monitor weren't functioning properly at all for the 16 hour flight"
Cons: "No entertainment"
Cons: "Difficult to check baggage. Cut rate airline with poor service"
Cons: "The seats and lack of refreshments"
Airlines flying from Cairns to Sydney have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cairns to Sydney
Masks required on board, masks provided on flights from Cairns to Sydney
Social distancing seating
Middle seats unavailable to book on flights from Cairns to Sydney
Testing for antibodies, testing for symptoms for flights from Cairns to Sydney
Waiving of change fees. Search flexible flights from Cairns to Sydney