|Flights arrive in||Sydney Kingsford Smith|
|Flights depart from||Mackay|
|Airlines||Jetstar, Virgin Australia, Qantas Airways|
Pros: quick boarding process using both front and rear doors
Cons: check-in was stressful, baggage check didn’t start until 45 minutes before take-off
Pros: The touch down landing was PERFECTLY smooth!! Thank you Captain!
Cons: Not having someone farting the whole time in the plane.
Pros: Nothing it’s budget for a reason. Not comfortable just anfl flight. You even pay for a blanket if your cold!
Cons: I was unwell had paid for a seat and requested if not a full flight to be moved so not sitting next to someone. Staff declined said it was full flight and rolled eyes. Asked on flight. Got told I could try to love after take off to a spare row 4 rows back.
Pros: Seats were comfortable and great collection of entertainment even tho had pay
Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.
Pros: Economy X seat much better
Pros: Nice easy flight for an old lady, well looked after
Pros: Nothing the planes are old in comparison to others and the staff were woeful.
Cons: Everything but most of all your staff. Are they there to just collect a pension? More order takes and police then friendly staff serving clients.
Pros: The crew were OK. I had no personal interactions. I found the seating uncomfortable and not what I had requested for medical issues.
Cons: The experience of economy x seemed the same as economy. My seat request did not happen.
Pros: The plane had few people so it was quiet.
Cons: Meal was very average, captain speakers were very low and we couldn’t hear. The landing was rushed and rough even though it was good weather and plenty of space to slow down aircraft. No entertainment or offer to purchase/rent. The flight was delayed and we arrived one hour later.
Pros: an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!
Pros: Terrible experiences overall and food is very bad.
Pros: Crew was great! food was good entertainment was good
Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was
Pros: Amazing food and entertainment.
Cons: I’ve been on more comfortable plane seats.
Pros: fast trip from japan all ontime quick boarding and unloading
Cons: the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option
Cons: TERRIBLE service. I hate this airline. Dreading the flight back home on this ridiculous airline.
Pros: Seat was uncomfortable, crew was lovely
Cons: Tired seats should be updated.
Cons: Check in time took over 1.5 hours - only eight windows to check in 3 flights simultaneous. Once at the gate, I and other passengers were taken to the back to be searched for potential explosive. Further delay was announced. Would NOT fly again with Jetstar!
Cons: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.
Pros: The virgin lounge.
Cons: Bit more variety.
Cons: Leaving the day before. Not having just one but three delays and three changes of flights.
Cons: Plane arrived late Seats I reserved were not honored Asked to move before takeoff and was told no and then someone else just took the seat
Pros: Friendly crew!
Pros: Excellent service.Very clean.loved the entertainment. The landing was very good.
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