Daily cleaning, installation of cabin HEPA filters on flights from Hobart to Sydney
|February||Best time to beat the crowds (20% less expensive on average)|
|December||Most popular time to fly (19% more expensive on average)|
Average price round-trip
|$233||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Qantas Airways, Jetstar and Virgin Australia have all waived their change and cancellation fees on flights from Hobart to Sydney. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Hobart to Sydney.
The average direct flight takes 1h 45m, covering a distance of 1040 km.
There are 155 (direct) flights between Hobart and Sydney per week, averaging 22 per day.
In the past 3 days, the cheapest one-way tickets were found on Jetstar ($78) and Virgin Australia ($266), and the lowest round-trip tickets have been found on Jetstar ($228) and Multiple Airlines ($288).
Qantas Airways (3 times daily), Virgin Australia (3 times daily), Singapore Airlines (3 times daily) are the most frequent flyers on this route.
From Hobart to Sydney, Friday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Sydney back to Hobart , the best deals are generally found on Wednesday, with Saturday being the most expensive.
When flying out of Hobart you will be using Hobart, often referred to as Hobart Airport. You will be landing at Sydney Kingsford Smith, also known as Sydney Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Hobart to Sydney.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sydney from Hobart is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Sydney with an airline and back to Hobart with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sydney from Hobart up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Jam packed flight. Qantas is squeezing people in and squeezing the profits. Happening way to frequently now."
Pros: "Food and movies"
Cons: "Boarding time"
Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."
Cons: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Pros: "Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well."
Cons: "How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction."
Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Pros: "Sitting in an front isle seat with leg room and the helpful nice sterward"
Pros: "Food was good."
Cons: "Made me run from connecting flight in Sydney."
Pros: "Expected more, newer plane, champagne was good."
Cons: "Service slow, chairs are too firm, no storage with seats. The entire experience is just OK"
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Pros: "Easy boarding"
Cons: "All ok really"
Pros: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Cons: "The seating was s cramped Glad the flight was only 3 hours"
Cons: "The food you can tell is heavily processed"
Pros: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Cons: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."
Pros: "even though i am Qantas life time gold, my silver emirates membership would not get me itto Qantas line in Melbourne. i had to change the flight attribution to Qantas"
Cons: "went i couldn't use my Qantas membership to access Melbourne lounge"
Pros: "On time. Smooth ride. Shorter than expected. Great service."
Cons: "Headset broken on entertainment system. Ancient hardware. Food. Meh."
Pros: "food and service"
Cons: "I'm 6'4"... no legroom in economy"
Pros: "We didn't experience any problems, all went well."
Cons: "I can't think of anything I didn't like,"
Pros: "It was a short flight from Wellington to Sydney. There was no food served but beverages and snack."
Cons: "Not much I didn't like"
Pros: "Staff was courteous and the in flight food was good"
Cons: "The flight was delayed 1 and a half hours to start with. Although the entertainment system on the plane is very good, half way through the flight it started having issues. Movies stopped playing and then the whole system locked up. First it was just individual seats that had problems but eventually the entire plane was unable to view anything. Even a complete reboot did not help. We spent the last 6hrs of the flight unable to view anything even though they repeatedly tried to reset the system"
Cons: "Seats. Far too cramped, I am 188cm and cannot sit without being jammed up to the seat in front. This sucks when you are young worse when 60+"
Pros: "Flgiht attendants and airline presentation and friendliness"
Cons: "The last time i flew was in 1999 when i was single and traveling NZ and Australia. This time i was taking my family. I had boasted to my fam that Quantas (was famous in my memory) as having economy seats that felt more like other airlines Business Seats. My kids were eager to experience the "Quantas" seats. I was severely dissapointed to find that your economy seats, now, are even smaller than the Chinese seats we regularly fly (we are in our 5th year of ex-pat assignment in China). You should have seen the look on my kids faces. Evidently, i must have "talked Quantas up too much", because there was a great deal of dissapointment. We will travel back to NZ and Aus., this fall, but will no longer prioritize Quantas as our airline of choise. I guess times change, and a little bit of nastalgia lost.... :("
Pros: "offer every passenger a iPad mini"
Cons: "Poor landing, not confortable from decending to touch down"
Pros: "Nothing because they did not allow us to take the flight. We had to buy new sets of tickets."
Cons: "They did not do their best to help us talk to the Australian embassy to allow us to re enter Sydney even as transit passengers just to be able to take our flight with Philippine airlines early the next morning. I know we made a mistake of getting flight to Manila in Sydney. We should have just gotten flight from Auckland instead but it was an honest mistake. They should have just allowed us since we know it's possible. We spent 14, 000NZ additional for that mistake."
Pros: "efficient boarding; friendly crew; seat next to me open; food decent"
Cons: "older plane; tiny tv screens"
Pros: "The crew was very attentive and quite friendly about it as well. They were called to the row near me with five kids many times and always appeared with a smile."
Cons: "The headphone jack didn't work, its a long trip to not have consistent sound from the entertainment system. There were open seats in my row so I switched to another. Also one of my two checked bags didn't make it and I didn't get it until the next day"
Pros: "Excellent service in every aspect on the Qantas flight! The time on board was just over three hours, and still we received a full meal, blankets and headphones, and had personal tv screens where it was possible to watch the latest movies. Well done!"
Cons: "The headphones were bad quality, it was difficult to understand what was being said in the movie."
Cons: "Why do they use QF flight number between Hobart and Sydney/Melbourne when it is operated by JETStar? As a customer I naturally expect I can get the same service from JETStar as Qantas.However I had to check out my heavy luggage at Sydney Airport, get a shuttle bus paying money and check in again at JETStar. The JETStar staff at the airport was not helpful at all! On the contrary she BLUNTLY told me JETStar is a different company from QANTAS. That's all. At Hobart Airport I was BLUNTLY told again I had to get my luggage at Melbourne Airport and check in again because they didn't have facility to forward the luggage to Qantas. I understand Qantas and JETStar are allied airlines and so they should give the same service as any other allied airlines. I need good explanation about these poor service from JETStar and Qantas. Thank you ."
Cons: "seats are very tight on this plane food was confusing - had a $10 voucher - we didn't understand"
Pros: "Excellent food for an airline. Plane clean and amenities were nice."
Cons: "Seats are small and anyone overweight is a nuisance. Make them purchase a larger seat of two seats. If your height isn't in proportion to your weight - buy a bigger seat in first class."
Pros: "Nothing. Have used qantas for 20 years...this is the last time."
Cons: "I showed up 1 hour and 20 minutes before my flight. An American agent told me I had to go to the kiosk. The kiosk told me I had to go to the counter. An American agent said I had plenty of time to check a bag, beingnup until 45 minutes before and would not help me. When I got to the counter, it was 1 hour before and they said I was too late to check my bag and since I had a bag, they would not give me a boarding pass. They were awful to me and so unhelpful. I will never use this airline or a sister airline again."
Pros: "Quantas was great"
Cons: "Bravo fly scammed me - booked & charged 3 tickets for one passenger!"
Pros: "The food was reminiscent of the way many airlines used to treat their customers that added dignity to flying"
Cons: "Rather than leaving at noon, we had a 12 hours late caused us to have to overnight on the plane"
Pros: "On time, as comfortable as most for economy. good crew."
Cons: "On flight bwi to dallas dec 27, loaded us, 2 hr wait in plane on tarmac, then cancelled due to storms and too many planes in dallas on ground. Removed all of us from plane to rebook, a nightmare. Then proceeded to immediately reboard next flight of passengers on same plane to same destination and take off. Return flight booked all at once, Sydney to dallas to bwi. Sydney flight late, gave us special red easy pass envelope with boarding pass to connect to dallas-bwi flight. We had to wait for luggage, then in line for customs, and another line for re checking luggage, then walk to next gate and another security line, and flight left without us. Easy pass did nothing for us. Missed flight by 5 min. Gave us the impression when we got off sydney flight they were going to wait for us. Waited 45 min for luggage, 20 min for customs and 10 min for security. If we had any special treatment at any stage we would have made our connection. Worst experience with American Airlines ever."
Cons: "We missed our connecting flight and was put up in a cheap nasty hotel. This delay resulted in being redirected to LAX where we had to wait over 8 hours at the airport for our flight. When we finally landed in Sydney my wife's luggage was missing they discovered that it was left behind in Dallas. The airline later told me after I called back to check the status her bag did make it on a later flight only to discover that they were wrong. No bag as of yet, our entire vacation has been a disaster."
Cons: "I went to the counter to check in 1 hour before the flight (at around 6am), and the counter has already closed. The lady at the counter said that we had to check in at least 3 hours before the flight, which is a lie. I asked if there is anything she can help re-schedule, and she simple refused to help in anyway. I am very disappointed on the service of Quanta airline."
Pros: "The crew was nice. The food offering was quite good!"
Cons: "The seats were very cramped on my flight from jfk to lax. Good thing I paid for the extra legroom for the flight from lax to Sydney that was worth it especially for that 14 hrs. flight."
Cons: "Boarding process"
Pros: "Phenomenal customer service from every staff member. The captain kept everyone informed of the flights progress very routinely. Quiet environment promoted for sleeping during the late night."
Pros: "Friendly service Safety record"
Cons: "Extremely late take off from JFK to Lax and lAx to Sydney we were never told why? Food choices for kids need improvement"
Pros: "The food"
Cons: "I was made to feel welcome."
Cons: "Old aircraft with seats in very bad conditions."
Cons: "Flight was a series of late take offs, the food was really bad, people are so crammed in there is no space to even move around, one entire area was blocked with people's stuff which led to exit doors and this is not safe....time to demand airlines provide decent space to at least be able to cross ones legs, can't even do that anymore"
Pros: "Service is excellent"
Pros: "Great service"
Cons: "I didn't board this flight because of the restrictions imposed by the Australian government not to let passengers transit through their country. I received no communication about this from the airline prior to my check in at the airport. They were not helpful with any options as to what I should do."
Pros: "Crew member Camilla was very good with infant & mom seated in front of us, giving personal and specific emergency instructions before takeoff"
Cons: "Typical coach seats but that’s what we paid for"
Pros: "Crew very very slow serving meal."
Cons: "Computer system crashed. Not enough agents working at check in. We waited in line 1 hour just to drop off bags. Very frustrating."
Cons: "Flight was delayed an hour and boarding was slow due to only using one aircraft door."
Pros: "Leg room"
Cons: "Delayed almost an hour. Landed and had to wait in another queue to get off the plane. Been waiting 15 minutes on the runway. This is really ruining the only holiday weekend I get for months."
Pros: "Efficient flight"
Cons: "Surly check in staff."
Pros: "Leg room was great as we had exit row"
Cons: "Body odour of one of the male cabin crew"
Pros: "Friendly and helpful Stewards. Virgin Australia 1 free checked luggage is great."
Cons: "The queue for the loo was a bit ridiculous. Passengers were lining up in the isle besides our seats instead of waiting in thier seat for a vacancy."
Pros: "Love the inclusion of one checked bag in the ticket price. Like the free snack and hot drink."
Pros: "Flight on time and all that is expected for a short flight."
Cons: "Automatic ticketing for the baggage drop was not working and signed as such by the airport staff (i.e. so they were aware of the malfunction). I had to wait around to for an hour before the counter opened and one could check bags the old way which meant I (& everyone else on the flight) had to stand around with luggage. If the auto machines are not working surely one desk could have been provided for luggage drop-off."
Pros: "Courteous staff, comfortable seats, fast boarding. And one free bag."
Cons: "Snack wasn't very good, but that is a minor problem"
Pros: "Economy X was definitely worth the minimal cost to upgrade. I loved more leg room (which used to be a "normal" economy size), upgraded noise-cancelling headphones, and having my food earlier so it was piping hot (although still not-so-great airline food)."
Cons: "The touch screen of my monitor barely worked. Aside from that, the jack for my audio was not working properly. Once I could finally watch a movie, the sound would cut off for a while. I'd have to do my darndest to rewind the movie, while trying to get the audio jack to work. It took a lot of work to get the movie to rewind, and then after it started, I couldn't get the touch screen to work for it to stop & play again. Sometimes it would rewind the movie 20-30 minutes before I could get it to play again. All very frustrating."
Pros: "Every thing was smooth from check in to boarding. Flight on time. Crew were attentive."
Pros: "friendly staff"
Cons: "way too noisy from the engines--was very draining horrible space in economy--jammed packed like cattle-this alone may cause me not to fly you again"
Cons: "Delayed departure."
Pros: "Check in was easy as they had plenty of representatives available. Short flight so did not experience food / entertainment, but everything was on time, crew was friendly, and they quickly had our bags out at the other end. We sat in the exit row so had plenty of legroom."
Pros: "Great customer service"
Pros: "It got me and my baggage there without a problem."
Cons: "Once again too many gates in one corner all boarding at once. I was wise to it this time."
Pros: "Impeccable and attentive service More spacious seats"
Cons: "Crying babies during the entire flight, not that the flight could help it but wish there were more quiet areas for passengers without families"
Pros: "Good selection of movies"
Cons: "Usually on long international flights I've been on, passengers are able to drink more wine and the crew is more helpful in providing the service. Virgin crew wasn't keen on allowing wine drinking outside of dinner, and my flight experience was negatively affected by this."
Cons: "Checking in staff insisted that I check my 2nd bag even though it is within the carry-on bag limits."
Pros: "Food was good and a helpful staff"
Cons: "Way to crowded to many people on flight, long wait times to use head, and people in front lay their seat in your lap, no wifi"
Pros: "I like that the plane landed safely. The crew on the plane were nice and the food was good for airplane food. There seemed to be an abundance of entertainment options but I was working so didn't really get a chance to use them. Staff on board the plane and on board experience was great."
Cons: "The people who were working at the front desk at check in seemed to be very inconvenienced by the fact I was checking into my flight, which seems like it's supposed to be their jobs, if I'm not mistaken. I had golf clubs and was told to wait at a desk were I stood for 10 mins while a woman looked at the computer, not looking up from it in the whole time. There was another lady checking clubs too, and you would thing it was the fist time they had ever had to check golf clubs into a flight; I assume that's not true."
Pros: "Nice crew."
Cons: "I dislike having to use my personal mobile phone for in flight entertainment."
Pros: "Virgin is one of my favorite airlines. And I was excited to fly on Virgin Australia. Besides the leg room issue everything was awesome!"
Cons: "Why are all of the seats so close together? The Aussies are some of the tallest people I have ever met and yet the planes made to mainly transport Aussies have zero leg room for these giants. I stand at 5 feet tall and of course always have lots of leg room. Rarely do I get uncomfortable on planes.... But with the constant jostling from my rear neighbor I was unable to sleep, relax, and get comfortable."
Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"
Pros: "Professionalism. Check--in online was smooth. Boarding smooth. In flight services good."
Pros: "Friendly service and they gave me an exit row seat!"
Pros: "flight attendants have great attitude"
Cons: "1 hour delayed , not hot drinks nor entertainment"
Pros: "Glad I wasnt conecting internationally..Plane problems..Other airlines might have offerred some compensation for 2.5 hrs late.."
Cons: "Otherwise fine"
Cons: "Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap."
Pros: "Have a pinched nerve that is causing loss of fine motor skills in my left hand a great pain. I am 6'5" and can't make myself any smaller. Despite informing a crew member of my medical condition, they made no effort to be careful when they came through the cabin. I thought sitting in the bulkhead right behind first class it would limit the traffic but the aisle was used heavily and with the first class aisle being more inline with my seat than the aisle for the rest of the plane, the attendants literally ran into me constantly causing me much pain."
Cons: "Plane change to smaller craft meant that I was bumped from my flight. Flew at midnight, arrived 6am instead of arrival at 10:10pm and an overnight stay in airport hotel which was paid for and no refund on cancellation. Had to pay extra taxi costs. Because of the 10hour delay, I had to get a taxi home due to there being no way to go home and await flight."
Pros: "On time"
Cons: "Seats too small and rows so close I couldn't put my knees together. I am only 6'2" tall. Luckily the person in front didn't try to recline"
Cons: "Due to a storm that had passed in Samoa, my non-stop Monday flight was cancelled to Sydney, however they had a flight on Sunday night but only after considerable effort was I given a seat on that flight which went through Auckland with a horrible 7 hour wait in the early morning hours!!! Airport was cold no where to comfortably laydown....no lounges were open....and this flight was cheaper than the non-stop and I want a refund to that effect......they actually tried to suggest a flight over 5 days later!!! Where is the justification here? No even a beverage was offered!! Not very nice!!! Urima Matavao...."
Pros: "I got there. Eventually."
Cons: "The flight was late due to weather, which is obviously nothignVirgin can control. But there was no one around the gate to talk to people. And the times changed. And there was no announcement until regular boarding time. But the best part...I apid for a second bag. My first bag was first off the carousel in Sydney. I saw my second one 3 days later in Atlanta after having the Dona lot of work to track it down. And supposedly I'm getting a refund in the charges, but the message from Va made it clear they don't have to refund the money per the contract of carriage. I can deal with the bag not arriving, but I had to do a lot of work to get it back (and Delta was far more helpful than Virgin even though there was never a Delta tag on the bag). And the attitude that they are doing me a favor by refunding the charge has left a very bad impression."
Cons: "The VA economy seats have USB charging but no electrical outlets. You need to be in 'premium economy' to have acces to an outlet. Also on the way back we were on a Delta plane which was older and very uncomfortable in economy"
Pros: "Our flight was delayed by 4 hours, but luckily Kayak emailed me so I didn't go to the airport at 3am. When I arrived at the airport at 7:30 I was given meal vouchers, which is nice."
Cons: "Not a lot of leg room. Nothing is provided. You have to pay for coffee or tea and anything else you may want."
Pros: "Pilots got us there safe Flight attendants were clean & attentive Gate area & staff were clean & attentive Also the same with the plane, but that's what I expect... Good experience, but nothing extraordinary"
Pros: "It's a short flight, so no problems except rows are too close -- my knees are jammed into the seat in front of me, even when I've pushed myself as far back in my seat as possible. Otherwise, fine flight."
Pros: "Love the pjs. Bed was so comfortable with the mattress. GREAT food and service was awesome. This is the way to fly...first class."
Cons: "Booked with VA, however, it was run by Delta. I was not given a seat assignment until 5 minutes before the flight was due to leave. The Delta employee at the gate was rude, unapproachable and unhelpful. She told me ai was lucky to get a seat. When my wife rang Virgin to find out why my paid, and confirmed flight did not entitle me to a seat allocation when I checked my bags, she was told it was Delta's fault. When she called Delta they informed her that the flight had been overbooked. All in all a very poor customer service from both Airlines."
Pros: "The stewards were very pleasant."
Pros: "Flight was excellent. Cabin service was very good. Unexpectedly more legroom than competitors airlines."
Cons: "I had to pay $70 to check my carry on because it was 1 kilo over the limit. What a rip off! Turned me off so much thhat I'll think twice about flying them again."
Pros: "Nice customer service/crew; calm boarding; good service on flight for domestic flight; relatively roomy compared to similar Jetstar flight - e.g., room to store a few things in seat pocket; more room in overhead bins. Snacks/service on flight also better compared to Jetstar."
Cons: "I tried to pay for an extra bag online the day before we boarded (using an iPad), and the website spit back that "my itinerary did not allow for prepaying for luggage" or something to the effect. So when I arrived at the airport I almost got charged $70 for a carry-on sized extra bag I had some souvenirs in. Not great. Thankfully the person checking me in had mercy when I told her my story and only ended up charging me the $35 online fee, but that was up to her discretion. I really would have been mad to be penalized for not buying ahead of time online when the website wouldn't let me do it."
Pros: "The nice little extra things that the agent did for me while checking in---except for one big thing."
Cons: "They did not check my baggage through to my final destination and it did not arrive home with me."
Pros: "The flight was just perfect."
Pros: "Value for money flight."
Cons: "Flight running late causing ongoing difficulties later in the evening. Flight crew could have been more aware and in control of rowdy, annoying passengers causing difficulties for others."
Pros: "Good value flight."
Cons: "Flight was delayed and then put into stack in Sydney - but given the Sydney weather over the weekend maybe that was to be expected. Flight crew could be more aware of annoying teenagers and others being disruptive in the cabin and painful for other passengers."
Pros: "Last flight of the evening with all perishable meals at half price."
Pros: "Crew needed an exit row person and I volunteered. Extra leg room was nice."
Cons: "Expensive flight. No food or drink included in what you pay. No magazines or screens to occupy your time."
Pros: "Boarding from back and front of plane. Crew was nice."
Cons: "Booked from the US and didn't realize it was a no frills airline that charges for seat selection in advance then once at the airport they weigh your carryon. If it's over 7.9kgs then you pay extra. Once on b p ard you pay for ANY refreshments."
Cons: "The charges for the checked baggage. They are very steep."
Cons: "late flight inedible noodles staff with too much attitude"
Cons: "The cost of a Checked bag was ridiculously high...very unreasonable! ....lots of unexpected fees for everything"
Cons: "I paid $75 for checked baggage when I checked in on line. I had to guess the weight of our bags. When we got to the airport to drop our bags we were over what we had guestimated (who travels with a scale?). We had to pay another $75 because once the airport kiosk opens you can’t do an online purchase. On the previous flight we overpaid weight but they wouldn’t give us a refund . They are thieves. Most airlines charge per bag. This is the first time we have paid by weight. I certainly won’t travel Jetstar again! And they don’t even have free water on board."
Pros: "The Steweys were great!!"
Cons: "On time depature and cheerful but firm crew"
Cons: "The entire experience"
Pros: "Not much about anything. The only good thing was the traveller assist counter as check in and bag drop was a nightmare. There we found out about baggage limits and having to pay for bag check. What a rip off. Luckily, we didn't pay for "special seating" as it was all the same."
Cons: "You can't even get a FREE cup of water!"
Cons: "Jetstar's luggage policy is a scame. Their carry on allowance is very small and I was charged 60 dollars to check a bag I never have to check at the fair. When I landed they couldn't remove the bags because of a storm, so I had to wait extra time for bags I shouldn't have needed to check. They also charge exorbitantly for anything on the flights. I wanted a cup of water and they asked for 4 dollars for a mini bottle. If their rates were cheap this would have been understandable, but that's not the case."
Pros: "No issue. Staff friendly"
Cons: "More onboard entertainment required"
Cons: "Do not recommend, beware of non standard baggage rules. Book baggage online 3hours before the flight"
Pros: "At least I got notification about delay right before going to the bed and did not have to wake up at 4 am"
Cons: "Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food."
Cons: "Delayed departure which affected my travel plans"
Pros: "Speed of flight time and being advised of our delay"
Cons: "Cramped boarding gate and slow boarding via Tarmac. Food and inflight drinks too expensive."
Cons: "Legroom was really tight"
Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."
Pros: "Very orderly boarding with pleasant flight cree"
Cons: "Surprised at lack of complimentary drinks but not a big drawback with a short flight."
Pros: "The flight was on time."
Cons: "When I booked the flight, I saw no information on the luggage policy, so my partner and I were charged $100 at the airport for two bags. In order to avoid the problem on the way back to Sydney, we prepaid the luggage for the return trip. When we got to the airport for the return, we were told that our luggage was overweight - this even though it was weighed on the way out and we left many things to a family member in Hobart and didn't add anything to bring back. The result was that in order to avoid additional luggage charges, we had to remove a couple of pairs of shoes and carry them in our carry-on's - a computer bag and pocketbook. The attendant was both adamant and discourteous when we tried to explain that we had paid ahead of time in good faith and had lightened our luggage in Sydney. I traveled the world for many years for business and this was among my top-ten worst experiences with any airline - I will never fly Jetstar again!"
Cons: "We showed up to the gate for the flight from Sydney to Tasmania, and found out that because our backpacks were over 7 kilograms, we'd have to pay $50 AUD on the spot to check them. We weren't the only ones who had no idea that was coming, and several people were dismayed to find out that had we checked them in online prior to arriving at the airport, it would've been about half that price. My backpack was barely 12 kilograms, and has never required checking on ANY flight prior to that, including small jumper flights. The person working at the gate was really short with everyone who was confused about the charge. On the return flight, in anticipation of having to check my bag again, I checked it in online ahead of time and paid the $27 AUD, only to arrive at the airport and find that they weren't weighing anyone's bags, so it was probably unnecessary. Not happy. They don't offer any complimentary drinks, even water, on the flights. It's like the Australian version of Spirit Airlines: a rip off."
Pros: "Boarding was reasonable except that passengers were allowed to take too much carry on luggage which caused delays on boarding. Why not enforce the guideline. Food was terrible, a stale sandwich, however the voucher compensated somewhat. Service was good, the lady pills was very informative."
Cons: "See above"
Cons: "Do not checkin well in advance of the flight. They assign seats from the back of the cabin. The later the checkin the further forward your seats will be."
Pros: "Nothing in particular"
Cons: "Leg space was simply non existent, did not manage to squeeze in without sitting competely sideways..."
Pros: "Crew were nice"
Cons: "Delayed more than 1hr"
Pros: "Nothing - terrible service."
Cons: "All they cared about was charging us for our carryon. They lost my luggage and I missed my meetings in Sydney. Nobody to complain to they have no staff in Sydney. They also tagged my luggage to the wrong passenger and it was an ordeal to get it back once they found it. Talk about a security breach !! Never fly them again !!! Will be sending info to media!! Paid $320 for extra baggage fees coming from an Air Canada business flight ticket with carry-on - they didn't care!! Kelta at ck in only cared about charging us and when I told her to put the bags in my name she said don't tell me how to do my job I know - and then bag is in another person's name and he had to leave asap in Sydney and it was an ordeal to get report done!! They charge for coffee on board and flight attendants were also rude!! Where is the customer service? Terrible !!"
Pros: "Staff was friendly and helpful when I had a problem."
Pros: "At least the checkin staff member moved me to an earlier flight"
Cons: "One crew member in particulat chatted loudly for much of the flight - it was annoying. The same person was also unfriendly to passengers for some reason. A big overweight fellow with a piercing nasal voice. Also I was charged an extra $50 for a checked bag - seemed very unfair when if you google 'Jetstar cabin baggage allowance' it says 10 kg!"
Pros: "Jetstar cancelled my flight then delayed then delayed again"
Pros: "The crew was nice enough"
Cons: "We ended up paying $450 for our bags! We had no idea baggage wasn't included and charged by the Kg! We should have known at that point that everything would be Nickle and dimed. We were on an international flight and yet NOTHING was included. They charged for Internet, tv, drinks, food even blankets needed to be pre-ordered and paid for ahead of time. Just awful!"
Cons: "Extremely disappointed in this airline. Got to the airport for my flight from Auckland to Sydney to discover my checked bag for my flight had been canceled on my ticket and then was forced to pay $116 USD to check one bag for a 3 hour flight because of a mistake made by THEIR system! When I asked if there was any other options I was told to make my bag lighter for carry on by abandoning some of my belongings or that I needed to pay the fee. None of the staff was willing to even check if there was any other option or to look into why my baggage allowance mysteriously disappeared off my ticket. God help anyone who can't afford to pay this ridiculous "airport baggage fee", they'll be left stranded. Jetstar is obviously more interested in profits than their customers. I will NEVER fly with this "airline" again!"
Pros: "Everything. Great customer service"
Pros: "The comfort is like any other economy flight."
Cons: "Did not realise it was so bare bone economy that they did not even serve water for free"
Pros: "I thought that the Captain dealt with the potential issue with the toilet in a very diplomatic manner and deserves an award for not breaking out in laughter. The crew were professional but also very friendly and cheerful."
Cons: "Nothing. Credit where credit is due."
Pros: "I liked that Jetstar communicated with me and kept me informed about what was happening with my flights. I liked that the Jetstar staff in Sydney helped me to get a room for the night, the hotel people were helpful and friendly, the shuttle bus drivers were helpful and friendly. I liked that Qantas helped me transfer my Jetstar cancelled flight to QF148, so I was able to fly Auck to SYD. I did like that Jetstar provided free in-flight entertainment to all passengers after the flight form SYD - DPS was dallied 3 hours on departure."
Cons: "I didn't like that my Jetstar flight was cancelled and I missed my connecting flight to Denpasar. I didn't like that I lost a whole day of my holiday due to the flight cancellation, I missed my pick up transfer from DPS airport to my hotel in Ubud late at night, and I was not refunded my night's booked accomodation at my Ubud hotel. I didn't like that I had to go through immigration, pick up my baggage in SYD before I could get to the Jetstar counter to connect with my flight to DPS. because of this delay I missed my connecting flight. I did not like that My one day delayed connecting flight from SYD to DPS was delayed a further 3 hours departing from Sydney."
Cons: "Take off was delayed. Beware, since this is the last flight of the day, there's very little room for delays arriving in Sydney as all flights must land at Sydney Airport by 10:30pm. We were lucky that we just made the cut off"
Pros: "There was a security incident at airport. Jet star counter staff was aware of this, but still close the counter and left about a dozen passengers stranded in Bali overnight. The staff was rude and terrible, at first saying it was our fault for not checking in online (not true)"
Cons: "Horrible airline no wonder comedians on NZ and OZ make fun of this airline."
Cons: "My carry on was 3kg overweight.. they made me check it and charged me 160.00nz$ Ordered water and coffee on the flight and was told they would e-mail me my tax invoice.. still haven't recieved it."
Cons: "The flight was delayed two hours but I didn't get this information until after check in. I know the airline doesn't always know ahead of time so it's not a big deal, but if the option was available to notify passengers in advance, that would have been nice."
Cons: "They charge $160 per bag if you don't book baggage ahead of time."
Pros: "As good as you can get, considering it was economy. I think that the 787 made it that way--wonderful plane! I love Jet Star--being able to up-grade to comfort without much problem."
Cons: "Ordering food, even though a better value than most cut-rate airlines, is a pain to remember, and was difficult for some on board. When you say there will be no other food, people don't want to believe you."
Cons: "Being cancelled"
Cons: "I'm still waiting for them to find my 2 cases and send them over to my place."
Cons: "Check-in staff at airport seemed overwhelmed, and unable to prioritize. We had to stand in multiple lines - first the kiosk line to check-in, where we got our boarding passes. BUT since we had not pre-checked luggage online, we had to stand in the VERY long regular check-in line to check-in (again) with baggage. Although I asked at the beginning if we could move ahead in line as our flight was boarding within the hour, they refused. So we got about halfway through the line before they called people on our flight to come to the front. Once we got our bags checked we had to go to the customer service line to actually pay the check-bag fee. another long line. Again I asked if we could go to the front because now our flight was boarding in 30 minutes. After initially suggesting that we would be fine, the attendant did help us get to the front of the line. But combining one line for people who have missed flights/need refunds,etc., with a line for people who just need to pay a fee and move on (so they don't also miss their flight) is just poor management. We did make our flight, and it all worked out fine, but overall really unimpressed by the experience."
Cons: "Service was rude and dishonest - charged me $170 extra for dishonest reasons"
Airlines flying from Hobart to Sydney have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hobart to Sydney
Masks required on board, masks provided on flights from Hobart to Sydney
Social distancing seating
Middle seats unavailable to book on flights from Hobart to Sydney
Testing for antibodies, testing for symptoms for flights from Hobart to Sydney
Waiving of change fees. Search flexible flights from Hobart to Sydney