Daily cleaning, installation of cabin HEPA filters on flights from Mackay to Brisbane
|February||Best time to beat the crowds (8% less expensive on average)|
|July||Most popular time to fly (13% more expensive on average)|
Average price round-trip
|$244||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Qantas Airways, Virgin Australia and Air New Zealand have all waived their change and cancellation fees on flights from Mackay to Brisbane. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Mackay to Brisbane.
The average direct flight takes 1h 25m, covering a distance of 798 km.
There are 268 (direct) flights between Mackay and Brisbane per week, averaging 38 per day.
In the past 3 days, the cheapest one-way tickets were found on Jetstar ($83) and Qantas Airways ($138), and the lowest round-trip tickets have been found on Jetstar ($145) and Multiple Airlines ($222).
Qantas Airways (7 times daily), Virgin Australia (5 times daily), Etihad Airways (5 times daily) are the most frequent flyers on this route.
From Mackay to Brisbane, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Brisbane back to Mackay , the best deals are generally found on Saturday, with Monday being the most expensive.
When flying out of Mackay you will be using Mackay, often referred to as Mackay Airport. You will be landing at Brisbane, also known as Brisbane Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mackay to Brisbane.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Brisbane from Mackay is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Brisbane with an airline and back to Mackay with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Brisbane from Mackay up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Qantas always gives great service"
Pros: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Cons: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Cons: "Bigger seats, more room between the seets."
Pros: "The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good."
Cons: "Better power options (universal plugs/power)"
Pros: "All as expected."
Cons: "Crew could have been more pleasant."
Pros: "Staff were friendly"
Cons: "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."
Cons: "They didn’t leave my food. They took it away."
Cons: "Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route."
Pros: "Crew was great! food was good entertainment was good"
Cons: "Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was"
Cons: "Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable."
Pros: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Pros: "Staff were attentive. Meals were good. I had an exit row so had good leg room"
Cons: "Dimmer light in toilet as every time someone went in we we subjected to bright toilet light."
Cons: "The seats were much too close together for any comfort. Quite frankly, I booked with Qantas because I heard it was a good airline and comfortable. Riding on AA was NOT comfortable. If I wanted to ride AA, I would have booked them."
Pros: "Pillow and blanket made the trip much for comfortable"
Cons: "They only offered pretzels."
Pros: "This flight was delayed and caused significant disruption to the remainder of our travel plans. We missed our next two flights and had to forfreit the cost of a hotel."
Cons: "I’m not sure whose fault it was but we arrived late in Brisbane which caused multiple flyers and myself to miss our flight to Perth. There was no one at the Brisbane airport that attempted to help us solve this problem. No one ushered us through long lines or anything and just told use that, ‘oh well, you’re just going to miss your flight.’ Highly disappointed and in similar circumstances at other airports and with different airlines, I have had much better experiences."
Pros: "Outstanding service and a nice mid day snack."
Cons: "Ride a bit bumpy due to rain and cloud cover descending into Brisbane."
Pros: "The crew was great and attentive."
Cons: "I'm not sure why we needed to bus to the plane at LAX but it caused and over 1 hour delay for take off."
Cons: "The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again."
Pros: "Seriously, in all my years of flying this was the best experience I've ever had - and that includes comparing my Economy ticket at Qantas to previous First Class flights with Delta and US Air. Very coordinated, very well setup and prepared. The stewards were wonderful. Food and service outstanding through the entire 13hr flight."
Cons: "My seat screen did not work, but I was ok with that as I had a charged iPad with me."
Pros: "The movies would not play until two hours outside of LA."
Pros: "Not to much turbulence"
Cons: "Mainly the lack of leg space"
Pros: "They made it tolerable, and made us feel comfrotable on this 13.5 hr flight."
Cons: "Noisy conversations of people waiting to use the toilet."
Pros: "crew was great"
Cons: "my console didn’t have sound but other than that it was excellent"
Cons: "I was not able to board the plane and was told that I needed to apply for ETA. I did and was not able to do it online. Then I needed to call the embassy about a required visa as a visitor. None of this was presented before. I have not traveled to Australia before, so I had no idea this needed to be done. As of now I am still at home trying to find a solution to this requirement."
Pros: "Price and first experience with Quantas"
Cons: "Didn't get to choose a seat and therefore got middles both ways"
Pros: "In flight crew"
Cons: "Disregard for chosen seats and unwillingness to reinstate them."
Pros: "Staff were very friendly and helpful."
Cons: "First of all, they gave my boyfriend and me separate seats when I checked in online. I called and they said I had to sort it out when we arrived at the airport and they'd leave a note for staff. But when we got to the airport we were told they couldn't do anything because they can't move assigned seats even if the person hadn't checked in yet. Thankfully they managed to find us new seats at the gate. The gate was a bit ridiculous. It was at the far end of the airport and we had to take a decent bus ride to get to the plane. Once we all piled out of the buses, they still were t ready to board so we all had to wait in a line. The plane ended up leaving about an hour and a half late due to the location of the gate and the slow boarding process. Also, we checked in online but there was no expedient bag drop line for people already checked in, so we had to wait in a very long line to drop off our bags."
Pros: "crew were the best part being proactive asking if needed anything or getting a pillow. Boarding, I was one of the stragglers so got on easy"
Cons: "Leg room is awful, food for breakfast is a bit soggy with baked beans making hash brown soggy"
Pros: "Personnel were very pleasant and helpful. Service was great. Plane was clean and organized."
Cons: "Economy seating is cramped, but I was traveling with my adult son so all was good! Night flight was delayed by almost 2 hours, not fun when there's nothing to do and no place to eat/drink in the waiting area."
Pros: "Crew were wonderful 5 stars."
Cons: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Pros: "Very little. Even though I'm sure I wasn't suppose to, my seat allowed me to put my feet up on the wall. At least I was able to elevate them a bit."
Cons: "First, the flight was delayed an hour and a half. No gate was announced until just before boarding. Afraid of missing my flight, I didn't doze even though I had been awake for 20 hours at this point. Once I got on the plane, the seats were so small in economy my hips were pressed against the arm rests and I am not a large person. The man next to me was pressing through over to my side. We both had difficulty opening the tray for meals because they were in the arm rests (not that it mattered, we were never served good). The controls for the entertainment and lights were in the arm rests as well and there was no way to see them because your thighs were pressed against them. The screen for my entertainment was crooked and flickered. The charging port did not work for my cell phone. The earphone jack had to be wiggled and wiggled and then I had to hold my leg perfectly still not to bump it. I eventually gave up trying to use the entertainment screen. I preordered my meal online, but waiting for dinner, already exhausted, I dozed off. I didn't get dinner and no one came around the rest of the trip and offered any refreshments. No water, no snack, nothing. As a matter of fact, I'm not sure I saw a crew member for the rest of the flight."
Pros: "Checking in and bag drop process was the simplest and hassle free!"
Cons: "The flight cleanliness and food options could be improved. Some staff were super friendly while others not so much."
Cons: "I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles."
Pros: "Loved the leg room, kind attendants, great meals."
Cons: "The technology malfunctioned the entire flight. It was less than ideal."
Cons: "My headphone jack did not work so i could not watch anything on the TV for the entire flight"
Pros: "Everything on time."
Pros: "Amazing crew and staff."
Cons: "No vegetetarian food option, seat 16f was soiled, fold down tray had sticky residue from previous flight(s)."
Pros: "Good food, movies and just 10x better than discount airlines"
Pros: "Close to two hours delay leaving Australia"
Cons: "Flight was delayed and then didn't board on time"
Pros: "boarding was quick and efficient"
Cons: "seats were incredibly tight"
Pros: "Friendly service."
Cons: "Poor food not a proper meal on a 12 hour flight neither outbound nor return. IFE outdated"
Pros: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Cons: "Taste & selection for vegetarian meals were very poor"
Pros: "Great flight"
Cons: "Could use a better description of chicken dish. Did not say that it was curry flavors"
Pros: "All good"
Cons: "On time boarding and availability of inflight entertainment."
Pros: "Neat in flight entertainment app that lets you watch, read, listen while you fly, right on your own device. Very nice touch."
Cons: "The check in process. No one got there right when the airport opened at 0400 and they took their time getting the check in counters clean and ready for the day, having us all stand in line waiting to be checked in."
Pros: "Not much. Incoming flight was late then turn-around was ridiculous."
Cons: "We had extra baggage, which I tried to pay online multiple times but the Virgin website kept indicating they are having problems. When we arrived at the airport the charged us basically twice (for extra bags) what we would have paid had they not rigged their website to make extra money."
Pros: "Long flight, lots food, good experience"
Cons: "Was in economy so it is what it is"
Pros: "The crew was great."
Cons: "Boarding was a little disorganised, the distance between seats is too small, and the food could’ve been better."
Cons: "It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom."
Pros: "Friendly crew, well flown, good boarding procedure"
Cons: "Flight was about 10 mins late due to "paperwork""
Pros: "The crew was good much better than some of our later international flights with air canada"
Pros: "The seats have a great amount of leg room."
Cons: "It is nice that they offer a complimentary meal. However, the vegetarian option did not taste good."
Pros: "Was just like any other plane trip"
Cons: "More substantial 'snack'"
Cons: "WiFi didn't work and the movies were dubbed over"
Pros: "Smooth access and staff persona."
Pros: "VA price, crew, plane food and comfort are excellent."
Pros: "Had a great flight, friendly crew and very helpful, smooth flight and time passed easily and quickly"
Cons: "We were charged an extra $130 each for our checked baggage because we didn’t pay for the baggage online. I was never prompted to pay any checked baggage fee upon purchase of the tickets. And no info was given about cost of checked bags. Absolute ripoff."
Pros: "Attendants were pleasant enough"
Pros: "Comfortable seat"
Cons: "Lack of communication - flights to and from Brisbane to Sydney 2/3 hours late in departure."
Cons: "Some confusion at LAX about who was operating the flight and where the check in for Virgin Australia was... 3rd time lucky. The rest was smooth"
Pros: "Great plane, good service and attitude of the flight attendants."
Cons: "We were delayed due to weather. Nothing the airline can do about it. But still do t like it. Great"
Pros: "Everything went well. I came through security right to the gate, onto the plane and into the air. Great flight, timing, they were spot on that day."
Pros: "Flight crew as always was great"
Cons: "The plane was so cold my face was freezing to the touch!! Had to put the eye mask on to try and stay warm, in spite of my yoga pants, fleece jacket, thick socks AND slippers"
Pros: "Flight attendants were pretty good but not great"
Cons: "I had garbage that I tried to get rid of and the attendant told me to hold on to. I had to board the plane from outside and go up steps with my carry on."
Cons: "No ability to recharge laptop. Flight attendant took device to back of plane to recharge but it did not work. Should have charging plug at every seat. Crew should come through cabin more often with water to drink. Although available at central station, if you are in a window seat it is not always easy to get out especially over night flights when passengers are sleeping."
Pros: "Plane is new, well kept"
Cons: "7kg limit for carryons is complete bollocks Going down a flight of stairs, across the tarmac, and up a flight of stairs to get on and off the plane reminds me of Propeller days, not 737s. Inflight entertainment: no displays. BYO smart phone and make sure the VA app is pre installed Cup of Soda is $3. Tried to add a 5th piece of luggage, but because it was booked through Kayak, I had to pay $70 a bag. (Blocked from adding bags) Overall: don't book using Kayak. Use VA site. And do homework before you pack."
Cons: "Virgin was responsible for our transfer and did very little to help their international travelers"
Pros: "several options for lunch, new terminal in perth, friendly crew, comfortable chair, good entertainment selection, on time"
Cons: "had to pay for food and beverages on an international flight"
Pros: "Boarding procedures were good, check in went smoothly."
Cons: "Horrible attitude of crew, didn't appear to care for their passengers or concerns. No entertainment available and assistance for such not provided even when requested. Food ?"
Cons: "The crew"
Pros: "second time flying with Virgin. Had a great experience the first time so i choose specifically to fly with Virgin Australia knowing that it was going to be a long flight. I wanted the comfort and i knew i would have it with Virgin. they delivered, thank you Virgin."
Cons: "Needed more water runs."
Pros: "Crew was very nice and polite from LA to Brisbane. Comfortable seats from LA to Brisbane, if we did not end up sitting 4 of us in 3 seats due to some very thoughtful seating assignment of my family. Food was good, but less compared to Quantas."
Cons: "1. Unable to check in online, which created a problem with seating assignment of my family. By default we were supposed to be separated 2 and 2 members of family, sitting each group with a stranger, each in aisle seat... well thought through, but my 2 year old would not sit still 14 hours in the middle seat as he wanted to walk and go to play with his dad and brother... anyway, good job Virgin Australia. 2. No botlarfing tickets from LA to Brisbane were given to us by not so nice lady at the checking in NY. We ended up looking for Virgin Australia booth in LA, which delayed us so much that the plane was waiting for our boradibg... I was unable to even change diaper or get mild for my little son.3. Another frustrating situation was when the same "virgin America" representative in Newark forgot to put out Global Entry on our boarding tickets and we had to go through a regular check in. 4. The same Virgin america person asked us to repackage 6 suitcases due to 1.5 pound over weight, although looking at the scale, scale was giving a different weight the same suitcase when measured a few times after.... 5. You have to pay for food from Ny to LA. I did not expect it as my experience with quantas on the way from NY to Brisbane via LA was different."
Pros: "Easy bording process. Left early and smooth flight."
Pros: "Airplane was divided into separate sections which made the overall flight quieter than other airlines. The seat spaces were larger than other airlines making it possible to actually sleep. They gave us blankets, pillows and eye covers, unlike other airlines, and plenty of food. The quality of food was good, too. Overall for a 14 hour flight, an excellent experience."
Pros: "Quick 1hr 20min flight from Syd to BNE. SYD"
Cons: "Everything was good"
Pros: "The snack and OJ eere ok."
Cons: "Not picking my own seat, boarding from front AND rear is a nightmare, crew could care less! My seat was next to the bathroom (the front bathroom was unusable) so I had people hanging on my seat the entire flight...entertainment ap must be downloaded before flight! Not to mention we were an hour late due to weather even though every other flight was on time!"
Pros: "Flight attendants recognized my discomfort, asked about pain. Gave me ice, pain medication and water for my toothache. Great job."
Cons: "The toothache."
Cons: "rude check in staff poor safety issues no comms when diverted to another airport damaged luggage AGAIN..."
Pros: "Liked that they boarded from front and back"
Pros: "Staff were courteous. Plane was clean and on time. Luggage came off in a timely manner."
Cons: "Same entertainment choices to/from flights. Not very good up to date choices of films. Food was abominable. What happened to serving trays with an assortment of goodies? Food portion was incredibly small. On long flights across country it would be nice to have built in screens for movies."
Cons: "Delayed flight, unorganised, rude and abrupt flight stewards"
Pros: "Seats were comfortable, meals were decent. Very nice and wide selection of in flight entertainment options."
Pros: "Did not give us a hard time about bags that were a little over weight."
Pros: "The on flight hostesses tried to help with my infant."
Cons: "I almost missed the bus shuttle to my terminal. I had no idea I had to board the last bus at 11pm. At no stage this was made clear to me. I was one of the last passengers to board as result. Airline check-in staff took my infant safety seat from me at the gate saying this was not "FAA" approved as it did not have the Australian / New Zealand safety sticker on it. I live in America, I purchased the road safe new car seat this year, and traveled from Seattle. Of coarse it did not have the sticker on it. Gate staff removed the seat from me despite the toddler screaming and myself almost being in tears. I was one of the last passengers to board. With no comfort or restraint for my toddler he screamed most of the flight, kicked the passengers seats in front on him, got so overtired that he bit his own lip open. It was an awful trip that could of been avoided."
Pros: "Overall a very good airline experience. Good comfort level and good entertainment options. Crew was professional."
Cons: "Virgin Australia does not let people bring carry-on bags unless they are 15 pounds or less. Basically, you are not allowed carry on luggage, only a hand bag for carry on. All the bins above were empty, because they do not allow carry on baggage. My wife and I went out of our way to cram our stuff into a tiny bag so we don't have to deal with check in. We each had a bag that weighed about 20 pounds. We were forced to check the bags in. We had to wait about an hour to get our bags after we landed. We always go out of our way to carry on so we don't waste time at the baggage terminal, and so that we have no worry of having our bag lost. This is he first time we were prevented from carry-on baggage. All-in-all, it was a good experience, I just wished we would have known in advance about this policy which is out of line with industry standard in USA."
Cons: "Nasty surprise at the cost of an extra checked bag - $130 - the airline should be more up front and honest about the cost and option to pay less in advance. Otherwise service and crew average."
Pros: "Whole row to myself"
Cons: "Turbulence and I slept through to beverage/snack service"
Pros: "Boarding was easy"
Cons: "Been ontime"
Pros: "Plane was clean. Crew were professional. Ahead of schedule arrival."
Cons: "It's an economy airline, so it has the usual compromises on entertainment and refreshments."
Pros: "They charge extra for a seat, carryon bags, soda... most expensive carrier"
Pros: "The flight crew was awesome. The aircraft was beautiful."
Cons: "TERRIBLE service. I hate this airline. Dreading the flight back home on this ridiculous airline."
Pros: "Seats were comfortable and the plane was nice."
Cons: "I bought a bottle of water to take on the plane and had to get rid of it as there was a baggage check for liquids after security and before boarding. Every thing on board cost, even a can of pop but we were not allowed to bring any drinks. Seems like a way of gouging customers. Also no free entertainment option."
Cons: "Charged $310 for one suitcase under 30 kg because not prepaid. No inflight entertainment system."
Pros: "The flight crew was friendly and professional, but the flight was several hours late taking off (no explanation), which meant a lot of tired grumpy people. And as with all no frills flights, everything costs extra. The seats seemed a little more spacious than what I’m used to in the U.S."
Pros: "On time, no nonsence, get the job done flight! Well done Jetstar. I must say after having just visited the US where boarding is chaotic, that I really appreciate the way boarding and disembarking on all the Australian airlines is done so well and quickly."
Pros: "Staff was courteous On time"
Cons: "We had to pay to check in our luggage Seats were uncomfortable Nothing to drink for free, coffee or water would Ben appreciated No entertainment"
Cons: "Short flight. Did not have food or refreshments. Did not like seat assignment. Pretty crowxed."
Pros: "They gave me some biscuits"
Cons: "Delayed nearly 2 hours"
Cons: "Unexpected fees"
Pros: "The end. Getting off the plane."
Cons: "4th Jetstar flight in a row for the holiday that was late. 2nd flight at Melbourtne airport that was delayed over 2 hours after a 3 hour stopover between flights."
Cons: "Outrageous baggage fees that cost more than the flight!"
Pros: "To charge $260 for baggage for a $90 flight without choice to prepay or warning there would be any charge or such extortionist charges for a suitcase at he Counter as a student was shocking"
Cons: "To charge $260 for baggage for a $90 flight without choice to prepay or warning there would be any charge or such extortionist charges for a suitcase at he Counter as a student was shocking"
Pros: "Friendly staff"
Cons: "No legroom"
Pros: "The women sitting next to us had on enough perfume to gag anyone. My wife doesn't swell to well, and it nearly made her vomit."
Cons: "The women sitting next to us had on enough perfume to gag anyone. My wife doesn't swell to well, and it nearly made her vomit. Now in flight service provided except water on request."
Pros: "Clean planes."
Cons: "Hidden last minute weight fees on carry ons. In our case an extra $360. This is apparently a common complaint. Terrible scam."
Cons: "I had to pay extra to replace my trip to Darwin"
Pros: "Friendly Staff"
Cons: "There was a huge delay, all the flights I bypassed with Virgin because they didn't leave early enough left long before us. While we were waiting they didn't even post anything at the gate. Once on the plane the seats were among the tightest I have ever experienced. They even charge for coffee. I won't use them again if I have an option."
Pros: "Boarded on time"
Cons: "15 mins late departing"
Cons: "Our flight was canceled due to Cyclone Debbie. We requested a refund as we had already made other travel arrangements but were refused and told that we will receive a voucher. Since we live in the US a voucher is worthless to us. The right thing for JetStar to do is refund our airfare and luggage fees."
Cons: "Was charged over $400 because I didn't know I had to add how many bags and how much weight when booking ahead of time, and had two large bags. Never use!!!"
Pros: "Although a budget carrier, much better experience than US carriers, even supposed full service carriers. Would definitely fly them again."
Cons: "Very picky on baggage weight, even carry on items."
Pros: "So many problems with them trying to add baggage fees at gate that there is nothing that can get me to fly Jet Star again. We were under the 7kg checkin bag requirements so they started weighing our personal items to put us over so they could charge another $50. The line got slowed to the point they had to stop this scam."
Pros: "I have used this airline several times for short (2h30) and long (8h) haul flights and they are just aweful. Only certain people get food (even on the long haul), horrible staff that look down on you and ignore you, uncomfortable seats that make you feel like a sardine. Just aweful"
Pros: "Won't book with jet star again"
Pros: "I have taken 2 Jetstar flights this week and both departed over an hour late ! Frustrating!"
Pros: "Quick service."
Cons: "There was confusion about I checking a bag and I didn't book the ticket with a checked bag so when I got to the airport it cost me $50 to check my bag. I think that it was an excessive price"
Pros: "At Cairns they placed me on an earlier flight Thank you"
Cons: "As above"
Pros: "Fast check in process, fast boarding"
Pros: "Pleasant atmosphere... Difficult to maintain on a long full flight. Passengers were low key and well behaved. crew courteous, low key and efficient"
Cons: "Being charged for coffee and tea"
Cons: "Overpriced excess of luggage. Classic trick only used by the cheapest airline companies."
Pros: "Nice new plane. On time. Infant travel cot can be checked for free."
Cons: "Turned up at the airport and they wanted $50 for the first 15 kg then $15 PER KILO for checked baggage. I had tried prepaying on my mobile phone and they wanted $50 plus a $25 service fee. Turns out if you use a laptop there is no additional $25 fee. Don't wait until you get to the airport to pay for checked baggage! Only free beverage is water. Soft drinks are charged for. No free pretzels or anything."
Pros: "Great value!!! You pay for all extras (food, movie player, heavy luggage etc.), but for the cheaper fare, it can't be beat."
Pros: "I had a whole route to myself which was nice. Plane looked new and very clean. Fire economy I thought the seats were good and had ok legroom."
Cons: "If you don't buy good you get nothing. No crackers, no peanuts . I couldn't even get water and it was a 10 hour flight. Also make sure you buy a luggage allowance. I didn't see it listed on kayaks website but maybe it was there and I missed it. They wanted to charge me 25.00 per kilo for my luggage. That would have made the coast of my luggage twice that of the flight for me."
Pros: "The cheap fare was great, as was the ability to add what you wanted (luggage, food, etc.) The Boeing 787 was quite nice to fly on as well."
Cons: "By the same token, being asked to pay for almost everything has its drawbacks. A 9+ hour flight and no complimentary refreshments (not even water) is a bit absurd. There are things that, at a minimum, should come with a standard fare so being nickle and dimes over everything was a bit of a disappointment (I understand that this is Jetstar's business model, but not even offering water on that long of an international flight is just tacky)."
Pros: "The flight was excellent. The aircraft was clean and the ride smooth. We had bulkhead seats in the front of coach so lots of leg room. The extra money for these seats was well worth it."
Cons: "The entertainment system was very limited and the food was just above edible.You would be better off purchasing a meal in the terminal and bringing it aboard."
Pros: "The jetstar staff at check in counter were very helpful"
Pros: "Nice newish 787"
Cons: "We couldn't bring our own water on board, but that might be Aussie policy and not just jetstar. As far as luggage, just know you have to prebook how many kg of luggage you are bringing ahead of time or pay big bucks at the airport, luckily we knew"
Pros: "Competitive and cheap prices"
Cons: "Poor service - white wine was served warm and they refused to exchange for another. Poor hygiene - there was crumbs all over the floor and on my seat, and used gum stuck to the seat in front of me."
Cons: "I booked baggage online when I booked my flight and it wasn't on my ticket causing the OUTRAGEOUS additional fee of 160.00! I feel completely scammed by your airline because I got told if I paid cash they would give me a "deal". What kind of deal is it when I already clicked a checked bag when I booked? Completely dishonest and no integrity company. As a foreign traveler, I felt completely lied to with zero options. I will NEVER book your airline again."
Pros: "Nothing you guys totally ripped me off for baggage. I will never fly with you again"
Pros: "Not much"
Cons: "Shorter leg room then other planes. Had to ask for our food we paid for. Crew needs training in customer service."
Cons: "i was offered a refund, but I'm still waiting for this to be confirmed."
Pros: "the flight was smooth and seat space okay"
Cons: "I paid for return luggage then got charged additional $45 for overweight-but had not changed luggage weight.The menu is short flight but mediocre at best."
Pros: "The service person in the check in and luggage drop off desk was very polite and helpful!"
Cons: "Boarding process seemed to be chaotic. Need to get it organized better."
Pros: "Typical quick cheap flight"
Cons: "Baggage wasnt included in bookinggl. Use to flights in America that make it clear baggage is or isn't included. Since I hadn't done it ahead of time I had to pay $50 AUD then and she said she could charge me $140 AUD which is ridiculous and more than my flight cost"
Airlines flying from Mackay to Brisbane have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mackay to Brisbane
Masks required on board, masks provided on flights from Mackay to Brisbane
Social distancing seating
Middle seats unavailable to book on flights from Mackay to Brisbane
Testing for antibodies, testing for symptoms for flights from Mackay to Brisbane
Waiving of change fees. Search flexible flights from Mackay to Brisbane