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Recent reviews

• 2.6 Mediocre

  JFK TPE Flight 11, Sep 16, 2016

  Missed my connecting flight by 2mins because their

  Pros: Good flight crew

  Cons: Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead.
• 8.0 Good

  TPE HKG Flight 919, Sep 12, 2016

  Standard flight

  Pros: The crew didn't nag that I can't watch a movie on my mobile, even during take off and landing. That's highly appreciated. I also could tallies my GoPro during the entire flight, no negative comments from the crew, unlike many other regional carriers here.

  Cons: The IFE screens are very small and dated. There are big IFE boxes under the seats limiting your feet real estate. Food was mediocre at best.
• 10.0 Excellent

  TPE SYD Flight 51, Jul 05, 2016

  Excellent service

  Pros: Friendly staff. Food was good.
• 4.3 OK

  HKG TPE Flight 916, Jul 01, 2016

  Cons: They lost my luggage and their response was "we don't generally track Our baggages. Our system doesn't do that."
• 8.0 Good

  HNL NRT Flight 17, Jun 16, 2016

  Pros: Extremely attentive cabin crew.

  Cons: had an extensive entertainment selection, unfortunately the old, low resolution tv screens made it difficult to watch the films/tv.
• 2.6 Mediocre

  JFK TPE Flight 11, Sep 16, 2016

  Missed my connecting flight by 2mins because their

  Pros: Good flight crew

  Cons: Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead.
• 8.0 Good

  TPE HKG Flight 919, Sep 12, 2016

  Standard flight

  Pros: The crew didn't nag that I can't watch a movie on my mobile, even during take off and landing. That's highly appreciated. I also could tallies my GoPro during the entire flight, no negative comments from the crew, unlike many other regional carriers here.

  Cons: The IFE screens are very small and dated. There are big IFE boxes under the seats limiting your feet real estate. Food was mediocre at best.
• 10.0 Excellent

  TPE SYD Flight 51, Jul 05, 2016

  Excellent service

  Pros: Friendly staff. Food was good.
• 4.3 OK

  HKG TPE Flight 916, Jul 01, 2016

  Cons: They lost my luggage and their response was "we don't generally track Our baggages. Our system doesn't do that."
• 8.0 Good

  HNL NRT Flight 17, Jun 16, 2016

  Pros: Extremely attentive cabin crew.

  Cons: had an extensive entertainment selection, unfortunately the old, low resolution tv screens made it difficult to watch the films/tv.