Guest reviews
Overall rating
7.9
Good
Based on 3,463 reviews
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
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China Airlines information
| IATA code | CI |
|---|---|
| Routes | 168 |
| Top route | Hong Kong Intl to Taipei Taiwan Taoyuan Intl & other Airports |
| Airports served | 70 |
| Top airport | Taipei Taiwan Taoyuan Intl & other Airports |
China Airlines traveller reviews
Pros
"Loved the movie selection ."
(in 31 reviews)
"Good service, good aircraft."
(in 44 reviews)
"Wish the seats were more comfortable."
(in 13 reviews)
Cons
"seats are small ,not enough rest rooms"
(in 10 reviews)
"This was a super long flight and very uncomfortable."
(in 7 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
long flight
premium economy
flight attendants
great service
movie selection
food was good
flight crew
great flight
staff was friendly
economy seats
window seat
-
7.6
Pros: Good service, onboard entertainment
Cons: Twice now I didn't get the seat I reserved at the time of ticketing.
review from
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6.6
Delayed One Full Day!
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
review from
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6.0
Last Leg of the Saga
Pros: Food on flight was decent. Hotel was nice, buffet breakfast was good!
Cons: Screens were better on the flight from Vancouver to Taipei.
review from
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8.6
Pros: Good service food was okay for a short trip
Cons: No comments
review from
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8.6
Pros: Good staff and very helpful
Cons: Not much variety of food in a long flight
review from
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6.6
Pros: Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight.
Cons: Hard to ask for more spacious seating but I will.
review from
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6.0
Pros: Food was the worse
Cons: Improve food that will be suitable for human beings
review from
-
5.0
Pros: Crew was okay. Food was the worse ever. Middle comfort on seats
Cons: If the food was suitable for human being
review from
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6.0
Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),
review from
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6.0
Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks
review from
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6.0
Pros: Comfortable plane and a good price
Cons: Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.
review from
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3.0
Cons: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone
review from
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10.0
Pros: Kind workers and excellent food
Cons: Nothing
review from
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7.3
Pros: Not too expensive
Cons: Better/more comfortable seats
review from
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10.0
Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.
review from
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10.0
Pros: The Crew was Awesome
review from
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8.0
Pros: Nice space on the seat!
Cons: Washroom could’ve been bigger
review from
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10.0
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
review from
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8.0
Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.
review from
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9.6
Pros: The seat supper comfort and landing very smooth
review from
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7.3
Pros: Sitting in the emergency row.
Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.
review from
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7.3
Pros: The seat was better than other airlines.
Cons: The food options for vegetarians.
review from
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10.0
Pros: Yes, and yes
Cons: More new movies selection
review from
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10.0
Pros: Very great!
Cons: Very great time!
review from
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10.0
Pros: Very great!
Cons: Hard to get better!
review from
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7.3
Pros: Short connecting in taiwan
Cons: Food
review from
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10.0
Pros: A Great Crew
review from
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10.0
Pros: I liked everything about the Flight, and Crew
review from
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10.0
Pros: Awesome crew, full flat seat
Cons: Western menu
review from
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8.0
Cons: Flight was delayed but no reason was given or announced.
review from
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6.6
Pros: crew is OK, Seat is never comfortable for long ride.
Cons: there is no room for improvement because of limited space.
review from
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10.0
Pros: Great customer service
Cons: On time departure
review from
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10.0
Pros: Excellent customer service
Cons: Very accommodating
review from
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8.0
Cons: More leg room.
review from
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8.0
Pros: Friendly crew. Good entertainment options.
review from
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7.0
Pros: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!
Cons: Food okay could have been better. Entertainment system excellent but television shows section could have been better.
review from
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8.3
Pros: The crew was so attentive and hospitable
Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.
review from
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7.6
Pros: Entertainment selection
Cons: Food and drink selections were ok only. They ran out of one option for dinner.
review from
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5.0
Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people
Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.
review from
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10.0
Pros: on time
Cons: nothing
review from
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10.0
Pros: The flight
Cons: Nothing everything was good
review from
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7.6
Pros: The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch.
Cons: I got economy, the seats were uncomfortable
review from
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8.0
Pros: Crew was great... Seat was good
review from
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10.0
Pros: Food was good flight was on time
Cons: It was good
review from
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7.3
Pros: Wide variety of entertainment choices made time go much faster.
review from
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7.6
Pros: Crew was very accomedating and friendly
review from
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6.6
Cons: The food could have been more tasty and warm.
review from
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8.6
Cons: Good news they have a MENU for the people
review from
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8.3
Pros: Friendly and attentive flight attendants.
Cons: Food and quality of entertainment screen for economy.
review from
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8.3
Pros: Size and clarity of entertainment screen on economy.
Cons: Quality of earphones are low. Food could be better too.
review from
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10.0
Cons: Next time I have to check in on line before going back.because there was a long line up.
review from
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10.0
Pros: I like the new plane airbus A350-900. It was quite and very little turbulence
review from
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10.0
Pros: Excellence in crew's attitude, promptness in service, very courteous.
Cons: A bit more bathroom diligence would have been nice, but the passengers seemed quite messy.
review from
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10.0
Pros: I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular.
Cons: If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected.
review from
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10.0
Pros: Very enjoyable and comfortable flight
review from
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10.0
Pros: The Flight was awesome in all aspects, And the Seats were exceptionally comfortable
review from
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10.0
Pros: China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well.
Cons: The quality of food. Maybe the food is okay, the heating up of them tends to be over done.
review from
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6.3
Cons: Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian.
review from
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10.0
Pros: The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name.
Cons: Honestly, all is the best! I would fly China Airlines again!
review from
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7.3
Pros: The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US.
Cons: Seating can always be made more comfortable.
review from
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8.6
Pros: Good service food was okay for a short trip
Cons: No comments
review from
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8.6
Pros: Good staff and very helpful
Cons: Not much variety of food in a long flight
review from
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10.0
Pros: Kind workers and excellent food
Cons: Nothing
review from
-
10.0
Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.
review from
-
10.0
Pros: The Crew was Awesome
review from
-
10.0
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
review from
-
9.6
Pros: The seat supper comfort and landing very smooth
review from
-
10.0
Pros: Yes, and yes
Cons: More new movies selection
review from
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10.0
Pros: Very great!
Cons: Very great time!
review from
-
10.0
Pros: Very great!
Cons: Hard to get better!
review from
-
10.0
Pros: A Great Crew
review from
-
10.0
Pros: I liked everything about the Flight, and Crew
review from
-
10.0
Pros: Awesome crew, full flat seat
Cons: Western menu
review from
-
10.0
Pros: Great customer service
Cons: On time departure
review from
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10.0
Pros: Excellent customer service
Cons: Very accommodating
review from
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10.0
Pros: on time
Cons: nothing
review from
-
10.0
Pros: The flight
Cons: Nothing everything was good
review from
-
10.0
Pros: Food was good flight was on time
Cons: It was good
review from
-
8.6
Cons: Good news they have a MENU for the people
review from
-
10.0
Cons: Next time I have to check in on line before going back.because there was a long line up.
review from
-
10.0
Pros: I like the new plane airbus A350-900. It was quite and very little turbulence
review from
-
10.0
Pros: Excellence in crew's attitude, promptness in service, very courteous.
Cons: A bit more bathroom diligence would have been nice, but the passengers seemed quite messy.
review from
-
10.0
Pros: I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular.
Cons: If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected.
review from
-
10.0
Pros: Very enjoyable and comfortable flight
review from
-
10.0
Pros: The Flight was awesome in all aspects, And the Seats were exceptionally comfortable
review from
-
10.0
Pros: China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well.
Cons: The quality of food. Maybe the food is okay, the heating up of them tends to be over done.
review from
-
10.0
Pros: The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name.
Cons: Honestly, all is the best! I would fly China Airlines again!
review from
-
7.6
Pros: Good service, onboard entertainment
Cons: Twice now I didn't get the seat I reserved at the time of ticketing.
review from
-
6.6
Delayed One Full Day!
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
review from
-
6.6
Pros: Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight.
Cons: Hard to ask for more spacious seating but I will.
review from
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7.3
Pros: Not too expensive
Cons: Better/more comfortable seats
review from
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8.0
Pros: Nice space on the seat!
Cons: Washroom could’ve been bigger
review from
-
8.0
Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.
review from
-
7.3
Pros: Sitting in the emergency row.
Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.
review from
-
7.3
Pros: The seat was better than other airlines.
Cons: The food options for vegetarians.
review from
-
7.3
Pros: Short connecting in taiwan
Cons: Food
review from
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8.0
Cons: Flight was delayed but no reason was given or announced.
review from
-
6.6
Pros: crew is OK, Seat is never comfortable for long ride.
Cons: there is no room for improvement because of limited space.
review from
-
8.0
Cons: More leg room.
review from
-
8.0
Pros: Friendly crew. Good entertainment options.
review from
-
7.0
Pros: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!
Cons: Food okay could have been better. Entertainment system excellent but television shows section could have been better.
review from
-
8.3
Pros: The crew was so attentive and hospitable
Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.
review from
-
7.6
Pros: Entertainment selection
Cons: Food and drink selections were ok only. They ran out of one option for dinner.
review from
-
7.6
Pros: The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch.
Cons: I got economy, the seats were uncomfortable
review from
-
8.0
Pros: Crew was great... Seat was good
review from
-
7.3
Pros: Wide variety of entertainment choices made time go much faster.
review from
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7.6
Pros: Crew was very accomedating and friendly
review from
-
6.6
Cons: The food could have been more tasty and warm.
review from
-
8.3
Pros: Friendly and attentive flight attendants.
Cons: Food and quality of entertainment screen for economy.
review from
-
8.3
Pros: Size and clarity of entertainment screen on economy.
Cons: Quality of earphones are low. Food could be better too.
review from
-
7.3
Pros: The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US.
Cons: Seating can always be made more comfortable.
review from
-
6.0
Last Leg of the Saga
Pros: Food on flight was decent. Hotel was nice, buffet breakfast was good!
Cons: Screens were better on the flight from Vancouver to Taipei.
review from
-
6.0
Pros: Food was the worse
Cons: Improve food that will be suitable for human beings
review from
-
5.0
Pros: Crew was okay. Food was the worse ever. Middle comfort on seats
Cons: If the food was suitable for human being
review from
-
6.0
Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),
review from
-
6.0
Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks
review from
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6.0
Pros: Comfortable plane and a good price
Cons: Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.
review from
-
3.0
Cons: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone
review from
-
5.0
Pros: all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people
Cons: Crew can help made a better trip by slowing down thing. Snark area should be open all the time.
review from
-
6.3
Cons: Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian.
review from
Flight status
China Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun.
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
S
M
T
W
T
F
S
502
Shanghai
PVG
Taipei
TPE
840
Bangkok
BKK
Kaohsiung
KHH
832
Bangkok
BKK
Taipei
TPE
762
Jakarta
CGK
Taipei
TPE
131
Sapporo
CTS
Taipei
TPE
7868
Hong Kong
HKG
Tainan
TNN
910
Hong Kong
HKG
Taipei
TPE
221
Tokyo
HND
Taipei
TSA
165
Seoul
ICN
Kaohsiung
KHH
839
Kaohsiung
KHH
Bangkok
BKK
102
Kaohsiung
KHH
Tokyo
NRT
722
Kuala Lumpur
KUL
Taipei
TPE
155
Nagoya
NGO
Taipei
TPE
103
Tokyo
NRT
Kaohsiung
KHH
732
George Town
PEN
Taipei
TPE
754
Singapore
SIN
Taipei
TPE
7863
Tainan
TNN
Hong Kong
HKG
831
Taipei
TPE
Bangkok
BKK
761
Taipei
TPE
Jakarta
CGK
130
Taipei
TPE
Sapporo
CTS
909
Taipei
TPE
Hong Kong
HKG
721
Taipei
TPE
Kuala Lumpur
KUL
154
Taipei
TPE
Nagoya
NGO
731
Taipei
TPE
George Town
PEN
503
Taipei
TPE
Shanghai
PVG
222
Taipei
TSA
Tokyo
HND
61
Taipei
TPE
Frankfurt am Main
FRA
861
Taipei
TPE
Phnom Penh
PNH
113
Hiroshima
HIJ
Taipei
TPE
177
Osaka
KIX
Kaohsiung
KHH
704
Manila
MNL
Taipei
TPE
202
Shanghai
SHA
Taipei
TSA
158
Taipei
TPE
Osaka
KIX
703
Taipei
TPE
Manila
MNL
201
Taipei
TSA
Shanghai
SHA
794
Hanoi
HAN
Taipei
TPE
793
Taipei
TPE
Hanoi
HAN
52
Sydney
SYD
Taipei
TPE
51
Taipei
TPE
Sydney
SYD
54
Auckland
AKL
Brisbane
BNE
54
Brisbane
BNE
Taipei
TPE
53
Taipei
TPE
Brisbane
BNE
522
Guangzhou
CAN
Taipei
TPE
135
Sapporo
CTS
Kaohsiung
KHH
25
Tamuning
GUM
Taipei
TPE
936
Hong Kong
HKG
Kaohsiung
KHH
935
Kaohsiung
KHH
Hong Kong
HKG
179
Takamatsu
TAK
Taipei
TPE
521
Taipei
TPE
Guangzhou
CAN
178
Taipei
TPE
Takamatsu
TAK
528
Shenzhen
SZX
Taipei
TPE
159
Osaka
KIX
Taipei
TPE
189
Busan
PUS
Taipei
TPE
518
Beijing
PEK
Taipei
TPE
712
Manila
MNL
Kaohsiung
KHH
188
Taipei
TPE
Busan
PUS
63
Taipei
TPE
Vienna
VIE
511
Taipei
TPE
Beijing
PEK
583
Kaohsiung
KHH
Shanghai
PVG
107
Tokyo
NRT
Taipei
TPE
106
Taipei
TPE
Tokyo
NRT
123
Okinawa
OKA
Taipei
TPE
122
Taipei
TPE
Okinawa
OKA
58
Melbourne
MEL
Taipei
TPE
57
Taipei
TPE
Melbourne
MEL
112
Taipei
TPE
Hiroshima
HIJ
53
Brisbane
BNE
Auckland
AKL
161
Seoul
ICN
Taipei
TPE
160
Taipei
TPE
Seoul
ICN
546
Nanchang
KHN
Taipei
TPE
193
Osaka
KIX
Tainan
TNN
862
Phnom Penh
PNH
Taipei
TPE
27
Koror
ROR
Taipei
TPE
192
Tainan
TNN
Osaka
KIX
545
Taipei
TPE
Nanchang
KHN
28
Taipei
TPE
Koror
ROR
132
Kaohsiung
KHH
Okinawa
OKA
133
Okinawa
OKA
Kaohsiung
KHH
552
Chengdu
CTU
Taipei
TPE
551
Taipei
TPE
Chengdu
CTU
134
Kaohsiung
KHH
Sapporo
CTS
540
Weihai
WEH
Taipei
TPE
578
Changsha
CSX
Taipei
TPE
577
Taipei
TPE
Changsha
CSX
550
Xuzhou
XUZ
Taipei
TPE
170
Taipei
TPE
Toyama
TOY
182
New Delhi
DEL
Taipei
TPE
117
Fukuoka
FUK
Taipei
TPE
116
Taipei
TPE
Fukuoka
FUK
782
Ho Chi Minh City
SGN
Taipei
TPE
781
Taipei
TPE
Ho Chi Minh City
SGN
509
Taipei
TPE
Wuxi
WUX
510
Wuxi
WUX
Taipei
TPE
772
Denpasar
DPS
Taipei
TPE
62
Frankfurt am Main
FRA
Taipei
TPE
3
San Francisco
SFO
Taipei
TPE
771
Taipei
TPE
Denpasar
DPS
24
Taipei
TPE
Ontario
ONT
4
Taipei
TPE
San Francisco
SFO
32
Taipei
TPE
Vancouver
YVR
751
Singapore
SIN
Surabaya
SUB
751
Taipei
TPE
Singapore
SIN
527
Taipei
TPE
Shenzhen
SZX
7
Los Angeles
LAX
Taipei
TPE
23
Ontario
ONT
Taipei
TPE
752
Surabaya
SUB
Singapore
SIN
8
Taipei
TPE
Los Angeles
LAX
31
Vancouver
YVR
Taipei
TPE
199
Kumamoto
KMJ
Kaohsiung
KHH
64
Vienna
VIE
Taipei
TPE
70
London
LGW
Taipei
TPE
12
Taipei
TPE
New York
JFK
198
Kaohsiung
KHH
Kumamoto
KMJ
73
Taipei
TPE
Amsterdam
AMS
69
Taipei
TPE
London
LGW
75
Taipei
TPE
Rome
FCO
76
Rome
FCO
Taipei
TPE
672
Jakarta
CGK
Hong Kong
HKG
671
Hong Kong
HKG
Jakarta
CGK
164
Kaohsiung
KHH
Seoul
ICN
169
Shizuoka
FSZ
Taipei
TPE
166
Kaohsiung
KHH
Osaka
KIX
711
Kaohsiung
KHH
Manila
MNL
119
Kagoshima
KOJ
Taipei
TPE
582
Shanghai
PVG
Kaohsiung
KHH
181
Taipei
TPE
New Delhi
DEL
168
Taipei
TPE
Shizuoka
FSZ
26
Taipei
TPE
Tamuning
GUM
118
Taipei
TPE
Kagoshima
KOJ
539
Taipei
TPE
Weihai
WEH
Top airports served by China Airlines
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Hong Kong Intl Airport (HKG)
- Kaohsiung Airport (KHH)
- Osaka Kansai Intl Airport (KIX)
- Tokyo Narita Airport (NRT)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Taipei Sung Shan Airport (TSA)
- Seoul Incheon Intl Airport (ICN)
- Singapore Changi Airport (SIN)
- Shanghai Pu Dong Airport (PVG)
- Okinawa Naha Airport (OKA)
- Manila Ninoy Aquino Intl Airport (MNL)
- Fukuoka Airport (FUK)
- Tokyo Haneda Airport (HND)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
China Airlines contact information
- CI IATA code
- +1 800-227-5118 Call
- china-airlines.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
