China Airlines (CI)
| IATA code | CI |
|---|---|
| Routes | 168 |
| Top route | Hong Kong Intl to Taipei Taiwan Taoyuan Intl & other Airports |
| Airports served | 70 |
| Top airport | Taipei Taiwan Taoyuan Intl & other Airports |
Cons: Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!
Pros: Entertainment, crew and food
Cons: Seat space
Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.
Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.
Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room
Cons: improve food with better choices
Pros: Crews were excellent. Food was actually good!
Cons: More comfortable seats for long haul would have been nice!
Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.
Pros: China airlines service is very good
Cons: Newer planes to Manila
Pros: Smooth and easy
Cons: Check in location not clear in the beginning.
Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.
Cons: Nothing...this trip was a clinic on international travel for a great price.
Pros: Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch.
Cons: My entertainment screen was not working nor could the crew get it to work.
Cons: Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken.
Pros: They ran things efficiently and staff was cordial and helpful if asked.
Cons: I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing.
Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.
Cons: Leg room in economy is just tight
Cons: It is just a long flight and the middle economy seats are what they are.
Pros: Crew was good and friendly.
Cons: Lesser layover time in Taipei.
Pros: crews are helpful.
Cons: seats are old, can be better.
Pros: Yes the crew was amazing ✅ Very professional and friendly
Cons: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️
Pros: Legroom, seat amenities, boarding process
Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!
Pros: Food was slightly better than the previous flight.
Cons: Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . .
Pros: Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . .
Cons: The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears.
Good service
Pros: Friendly and smiling
Cons: No fruits after service for dinner
Pros: Always good service
Cons: No fruits on long flight, not like other airlines
Pros: Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good.
Cons: Seats were tight but the seat pitch was decent. WiFi available but very expensive.
Pros: The airplane is clean all the time.
Pros: Food was good. Seating is very tight. Bathrooms were clean and well-stocked.
Cons: I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination.
Pros: Nice flight, nice crew, night food and nice on board equipment.
Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.
Pros: Everything was good, comparing with other airlines with higher price, China airline was the best
Cons: Food could have been better
Pros: The crew was nice and professional.
Cons: I wish seat is more comfortable and I wish updated movies.
Pros: In-flight was confortable.
Cons: Food options aren't that familiar but ok to the taste anyway. :)
Pros: Nothing
Cons: Bad food and bad FA
Pros: Nothing
Cons: At least nicer flight attendant and better service
Pros: Games to play behind the seats are good,,,they seats are a little tight...
Cons: just an ok trip
Pros: Yes the crew was amazing and the seat
Cons: As long as nothing bad happens that is plenty good enough.
Pros: Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you.
Cons: I am an average-size person but even for me I found the seats were small and uncomfortable.
Pros: The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes.
Cons: A better movie and music selection.
Pros: Good service, onboard entertainment
Cons: Twice now I didn't get the seat I reserved at the time of ticketing.
Delayed One Full Day!
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
Last Leg of the Saga
Pros: Food on flight was decent. Hotel was nice, buffet breakfast was good!
Cons: Screens were better on the flight from Vancouver to Taipei.
Pros: Good service food was okay for a short trip
Cons: No comments
Pros: Good staff and very helpful
Cons: Not much variety of food in a long flight
Pros: Vegan meal was okay. Check in swift and good.
Too crowded. Seats too tight.
Cons: Hard to ask for more spacious seating but I will.
Pros: Food was the worse
Cons: Improve food that will be suitable for human beings
Pros: Crew was okay. Food was the worse ever. Middle comfort on seats
Cons: If the food was suitable for human being
Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),
Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again.
Flight attendants were really rude, Food was ok, There’s no selection of drinks
Pros: Comfortable plane and a good price
Cons: Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.
Cons: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone
Pros: Kind workers and excellent food
Cons: Nothing
Pros: Not too expensive
Cons: Better/more comfortable seats
Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.
Pros: The Crew was Awesome
Pros: Nice space on the seat!
Cons: Washroom could’ve been bigger
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.
Pros: The seat supper comfort and landing very smooth
Pros: Sitting in the emergency row.
Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.
Pros: The seat was better than other airlines.
Cons: The food options for vegetarians.
Cons: Wish there were more English instructions spoken. It was mostly Thai and Chinese.
Pros: China airlines service is very good
Cons: Newer planes to Manila
Pros: Smooth and easy
Cons: Check in location not clear in the beginning.
Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.
Cons: Nothing...this trip was a clinic on international travel for a great price.
Pros: Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch.
Cons: My entertainment screen was not working nor could the crew get it to work.
Cons: Need to change date. They won’t allow it without a $600 charge. This is ridiculous and btw it’s 2 days away so why are u asking me about a flight I haven’t even taken.
Pros: The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much.
Pros: Yes the crew was amazing ✅ Very professional and friendly
Cons: A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️
Good service
Pros: Friendly and smiling
Cons: No fruits after service for dinner
Pros: Always good service
Cons: No fruits on long flight, not like other airlines
Pros: The airplane is clean all the time.
Pros: Nice flight, nice crew, night food and nice on board equipment.
Cons: No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition.
Pros: Everything was good, comparing with other airlines with higher price, China airline was the best
Cons: Food could have been better
Pros: In-flight was confortable.
Cons: Food options aren't that familiar but ok to the taste anyway. :)
Pros: Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you.
Pros: The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes.
Cons: A better movie and music selection.
Pros: Good service food was okay for a short trip
Cons: No comments
Pros: Good staff and very helpful
Cons: Not much variety of food in a long flight
Pros: Kind workers and excellent food
Cons: Nothing
Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.
Pros: The Crew was Awesome
Pros: It was a pretty comfortable flight.
Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.
Pros: The seat supper comfort and landing very smooth
Cons: Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!
Pros: Easy boarding procedure.
Cons: Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long.
Pros: crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room
Cons: improve food with better choices
Pros: Crews were excellent. Food was actually good!
Cons: More comfortable seats for long haul would have been nice!
Pros: They ran things efficiently and staff was cordial and helpful if asked.
Cons: I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing.
Cons: Leg room in economy is just tight
Cons: It is just a long flight and the middle economy seats are what they are.
Pros: Crew was good and friendly.
Cons: Lesser layover time in Taipei.
Pros: crews are helpful.
Cons: seats are old, can be better.
Pros: Legroom, seat amenities, boarding process
Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!
Pros: Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good.
Cons: Seats were tight but the seat pitch was decent. WiFi available but very expensive.
Pros: Food was good. Seating is very tight. Bathrooms were clean and well-stocked.
Cons: I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination.
Pros: The crew was nice and professional.
Cons: I wish seat is more comfortable and I wish updated movies.
Pros: Yes the crew was amazing and the seat
Cons: As long as nothing bad happens that is plenty good enough.
Pros: Good service, onboard entertainment
Cons: Twice now I didn't get the seat I reserved at the time of ticketing.
Delayed One Full Day!
Pros: Movies were great. Service to accommodate us (hotels, food vouchers etc.) was great!
Cons: The delay... it’s no one fault but it took up a lot of people’s time. It was frustrating the domino effect of pushing the flight later. I felt terrible for those who only had two weeks and lost two days!
Pros: Vegan meal was okay. Check in swift and good.
Too crowded. Seats too tight.
Cons: Hard to ask for more spacious seating but I will.
Pros: Not too expensive
Cons: Better/more comfortable seats
Pros: Nice space on the seat!
Cons: Washroom could’ve been bigger
Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.
Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.
Pros: Sitting in the emergency row.
Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.
Pros: The seat was better than other airlines.
Cons: The food options for vegetarians.
Pros: Entertainment, crew and food
Cons: Seat space
Cons: They’re should prepare Muslem food because sometimes people bought tickets airplanes by online. By online can’t request Muslem food.
Pros: Food was slightly better than the previous flight.
Cons: Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . .
Pros: Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . .
Cons: The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears.
Pros: Nothing
Cons: Bad food and bad FA
Pros: Nothing
Cons: At least nicer flight attendant and better service
Pros: Games to play behind the seats are good,,,they seats are a little tight...
Cons: just an ok trip
Cons: I am an average-size person but even for me I found the seats were small and uncomfortable.
Last Leg of the Saga
Pros: Food on flight was decent. Hotel was nice, buffet breakfast was good!
Cons: Screens were better on the flight from Vancouver to Taipei.
Pros: Food was the worse
Cons: Improve food that will be suitable for human beings
Pros: Crew was okay. Food was the worse ever. Middle comfort on seats
Cons: If the food was suitable for human being
Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),
Cons: This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again.
Flight attendants were really rude, Food was ok, There’s no selection of drinks
Pros: Comfortable plane and a good price
Cons: Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.
Cons: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone
