Prices are in Australian Dollars.

SYD - AKL

Cheap Flights from Sydney to Auckland

Return
Economy
Sydney (SYD)
Auckland Intl
Sat. 12/10
Sat. 19/10
Any month
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Information for flights to Auckland from Sydney Kingsford Smith

Avg. flight duration 3h 25m
Flights arrive in Auckland Intl
Flights depart from Sydney Kingsford Smith
Flight price $251
Distance 2,159 km
Airlines Jetstar, Air New Zealand, LATAM Airlines, Virgin Australia, Qantas Airways, Emirates

Good to know

Low season:
June
Best time to beat the crowds
4%
expected price decrease
High season:
December
Most popular time to fly
15%
expected price increase
Average price:
$380
(avg. price over the last 2 weeks)
Good deal:
$318
or less (return)

When to Book Flights from Sydney to Auckland

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $318 or less.
The cheapest flight from Sydney to Auckland was found, on average, 32 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
Morning departure is around 10% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
Auckland International Airport (NKL), or simply Auckland Airport, is the busiest airport in the country as well as its main gateway. Auckland Airport is also a hub for the regional air carriers Air New Zealand, Jetstar Airways and Virgin Australia, any of which you can choose if you are planning a flight from Sydney to Auckland.
Interested in having something to eat before your flight from Sydney to Auckland? If you do, then you can pick from among the long list of choices at the airport’s international terminal. Before the security checkpoint, you can find Chicken Confidential, McDonald’s and the Oliver Brown chocolate café. BBQ Chicken, Beer Deluxe and Bridge Bar are three options to be found after the security gates.
For those who have some time to spare or who simply wish to relax, you can make your way to Strata Lounge, which can be found past security in the international terminal at Sydney Airport and is available to all travellers, regardless of air carrier. Strata Lounge is open from 5 am - 1 am local time daily and you can enjoy complimentary Wi-Fi as well as international cuisine.
If you’re having trouble negotiating your way around Sydney Kingsford Smith International Airport, then you can seek out the airport ambassadors in their distinctive bright blue jackets whose job it is to provide you with the information you need to help you on your way. There are also two information desks located around the domestic terminal and the international terminal
For travelling to get to Sydney Airport, you can buy an Opal Card and take the Airport Link train from the city, while route 400 is the bus route that will take you to Terminals 1 and 3 from Bondi Junction and Ready2Go operates a private shuttle service to Terminal 2. Otherwise, you can get a ride or take a taxi.

FAQs for Booking Flights to Auckland from Sydney

How long does a flight from Sydney to Auckland take?
The average direct flight takes 3h 00m, covering a distance of 2160 km.
How many flights are there between Sydney and Auckland?
There are 2,023 (direct) flights between Sydney and Auckland per week, averaging 299 per day.
Which airlines provide the cheapest flights from Sydney to Auckland?
In the past 3 days, the cheapest return tickets were found on Jetstar ($251), Air New Zealand ($339) and LATAM Airlines ($341).
Which airlines fly most frequently between Sydney and Auckland?
Etihad Airways (26 times daily), Singapore Airlines (22 times daily), Air Canada (18 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Sydney to Auckland?
For Sydney to Auckland, Wednesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Auckland back to Sydney, the best deals are generally found on Wednesday, with Thursday being the most expensive.
Which airports will I be using when flying from Sydney to Auckland?
When flying out of Sydney you will be using Sydney Kingsford Smith, often referred to as Sydney Airport. You will be landing at Auckland Intl, also known as Auckland Airport.
What hotels provide free airport shuttle in Auckland?
Although there are no hotels at the airport, there are several hotels in the area that provide complimentary shuttle service to and from Auckland Airport for their guests. Three such accommodation options that offer this amenity are Heartland Hotel Auckland Airport, Oakwood Manor Motor Lodge and Airport Travel Air Motor Inn.
Are there family facilities at Auckland Airport?
Yes, there are facilities for families at Auckland Airport. There are parent's rooms located in the international terminal: ground floor by door 3 and opposite Subway at the food court and another near the Around NZ shop on the first floor. If necessary, The Collection Point at the departures terminal sells baby wipes, nappies and other essentials.
Is there a place to park at Auckland Airport?
Yes, there are a few places to park at Auckland Airport. At the domestic terminal, there are P1, P2 and P3 and Blu Emu Parking space options, while at the international terminal, P7 is the multi-storey parking lot. Pronto Valet is a service at the airport providing premium parking for clients if desired.
What cash exchange options are there at Auckland Airport?
Foreign passengers taking flights from Sydney to Auckland will be pleased to know that Travelex operates ten offices between the Domestic and International terminals to take care of all your currency exchange and wire transfer needs. The airport also has several ATMs dispersed around both the international terminal and the domestic terminal.
How does KAYAK find such low flight prices?
KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.
How can Hacker Fares save me money?
Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.
Does KAYAK query more flight providers than competitors?
Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.
How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book cheap flights from Sydney to Auckland (return)

Airports
Origin
Sydney
$251
only
$251
Destination
Auckland
$251
only
$251
Wed., 20 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Wed., 4 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 15 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 67 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
AKL
Excellent 8.0

Pros: The flight was on time. There was much more leg room than TigerAir.

Cons: After flying TigertAir, Jetstar was much easier with baggage options. There was still uncertainty about the carry-on weight. I ended up purchasing too much additional baggage weight.

SYD
AKL
Mediocre 2.0

Pros: Nothing

Cons: They lost my baggage payment fee before check in. They then charged me 200 dollars to check my bag even though I paid the fee online beforehand. I had the charge to prove it. When I called the company to discuss both charges, they refunded the pre-charge because the 200 fee was more. Avoid at all costs Also seat was unclean and flight was 1 hour delayed

SYD
AKL
Mediocre 3.3

Cons: No service to customers who did not buy food or drink.

ZQN
SYD
Good 6.3

Pros: The crew members were very nice and easy going.

Cons: The flight took off 25 minutes late. The boarding started later than it should have and took way too long. The airport was understaffed from the security point to the boarding point. That was surprising how in smooth both of those processes were based on seamless experiences at the same airport

SYD
AKL
Mediocre 2.0

Cons: They cancelled our flight with no warning, we had to scramble to find an alternative connection to our international flight. The voucher they gave to compensate was more of an insult than anything. They also have ridiculously low maximum weight limits for carry on and then charged absurd rates for checked luggage.

Wed., 9 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Thu., 17 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 107 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Mediocre 3.3

Cons: Tv didn't work to Australia so they moved us to the back row and tv quit working again on the return flight. The flight attendant wasn't helpful and I would rather fly with Jetstar this flight was below budget airlines

SYD
AKL
Excellent 9.6

Pros: Comfortable lots of entertainment options clean flight attendants were kind

Cons: no vegetarian options in the main meals

SYD
AKL
Excellent 10.0

Pros: The plane the staff

SYD
AKL
Excellent 9.3

Pros: Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday.

Cons: A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly.

SYD
AKL
Mediocre 3.6

Cons: Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been.

Thu., 24 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Sun., 3 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 59 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
JFK
LIM
Good 7.6

Cons: English speaking staff.

BOG
SCL
Excellent 10.0

Pros: Yes, they did

Cons: Nothing

LAX
SCL
Good 7.6

Cons: Full hour to drop our bags at ticketing. Otherwise great.

MIA
SCL
Excellent 10.0

Pros: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals

SYD
AKL
Excellent 8.6

Cons: Latam Flight was delayed for maintenance and notice was not given via email/text or call. Desk agent pointed at paper taped on desk and asked us to read about the delay vs telling us what to expect.

Thu., 3 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Thu., 17 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 24 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
CHC
MEL
Okay 5.3

Pros: Wifi

Cons: Plane was too hot near the end during a holding pattern

BNE
MKY
Excellent 10.0

Pros: After travelling 24 hours straight the seats were super comfortable and staff super friendly xxx

CNS
BNE
Good 6.5

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

BNE
LAX
Excellent 10.0

Pros: Comfortable economy class, food throughout the flight.

AKL
TBU
Excellent 8.6

Pros: Crew is one of the friendliest I have ever experienced. Everybody has been extremely nice and helpful. Food was great.

Cons: Seats feel very narrow, pitch is good. Entertainment is pretty basic, selection is eh. Boarding is not consistent.

Mon., 24 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 09m
Fri., 28 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 83 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
YYC
LAX
Good 6.5

Pros: Crew was OK, slow to respond to requests

Cons: The whole check in process was a joke, had a line up of 15 people and one agent

SYD
LAX
Okay 4.0

Cons: The most uncomfortable experience ever! I was disturbed and/or woken up several times, during flight, by the flight attendances to place my seat in the upright position to accommodate the person sitting behind me who either wanted to drink alcoholic beverages every hour on the hour.

SYD
AKL
Good 7.0

Cons: Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?

LAX
SYD
Excellent 10.0

Pros: Crew was responsive and friendly

Cons: Nothing

SYD
AKL
Excellent 10.0

Pros: Wonderful staff, the flight felt quick and easy.

Cons: The food, there was no vegetarian option.

Mon., 7 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 00m
Thu., 17 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
SYD
AKL
Excellent 9.3

Pros: It was the best meal that we have ever had in economy - flavourful, and well presented!

IAD
DXB
Good 6.3

Pros: Crew was generally very good.

Cons: Flight was delayed by 2 hours

SYD
AKL
Excellent 9.6

Pros: the lamb with rice was really good and the new relased movies too!

Cons: flight departed 45min late

DXB
ADD
Good 7.6

Cons: The food

IAD
DXB
Excellent 9.3

Pros: The seats were spacious and comfortable. Ample room for the long flight.

Cons: Desert option: warm cookies

Mon., 18 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Mon., 25 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 67 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
AKL
Excellent 8.0

Cons: That I had to pay another $60 for the cost of checking a bag.

SYD
AKL
Okay 4.0

Cons: We were shocked to be charged $275 for two checked bags. At the point that you are checking in you are trapped and don't have a choice but to pay it. We were told that if we had paid in advance it would be cheaper, but we didn't know what the weight of our bags would be so I just figured I'd pay at the airport. They didn't say that they charge so much more at the airport - which is a total rip off. We were also harassed by not having the email that showed we purchased an Australian Visa which is digitally tied to our passport. If they need to verify our Visa, then they should have the electronic means to verify it. Also, we were traveling from Sydney to Auckland so since we were leaving the country I'm not sure why they had to see our Australian Visa in the first place. We were already in the country!

SYD
AKL
Mediocre 2.0

Pros: Nothing

Cons: They lost my baggage payment fee before check in. They then charged me 200 dollars to check my bag even though I paid the fee online beforehand. I had the charge to prove it. When I called the company to discuss both charges, they refunded the pre-charge because the 200 fee was more. Avoid at all costs Also seat was unclean and flight was 1 hour delayed

SYD
AKL
Good 6.0

Cons: Had to pay significant fees for checked bag even though it was an international flight

SYD
AKL
Okay 4.6

Cons: Same

Mon., 18 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Wed., 4 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 17 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 67 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
AKL
Mediocre 2.0

Pros: we were not offered in advance to buy luggage and where then told it would cost us $25 per kg, when we had 5 people and over 100 kg on us, at $2500, that would have been double what we paid for the flight for a paltry 20 kg per person, which is highway robbery. we declined the flight and booked again on qantas. stay away from this crooked airline.

BNE
DPS
Mediocre 2.0

Pros: nothing

Cons: getting out on time, complimentary food.

BNE
CNS
Mediocre 3.0

Cons: They wouldnt let me board because they said I was 5 min late, yet I was 30 min before the flight. The internal Brisbane airport shuttle had a problem. They should have let me board because this was the airport’s fault. They charged me 75 extra dollars too. Very lame

SYD
AKL
Mediocre 2.0

Pros: I am still in denpasar

CNS
MEL
Excellent 8.5

Pros: The crew was really nice.

Cons: All snacks & drinks cost extra on Jetstar.

Mon., 18 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Thu., 12 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 25 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 67 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
AKL
Mediocre 2.0

Pros: NOTHING

Cons: RIDICULOUS baggage fees. Because I booked through Kayak I never received a confirmation from the airline. When we went to check In at the airport I was informed I would have to pay $160 PER BAG and $35 PER KILO over 15kg. The agent informed me that I needed to pay baggage fees based on weight at the time I booked. How in the hell am I supposed to know 2 months in advance how much my luggage weighs? The baggage fees were 4 times the price of the ticket! And then they weigh your carry on to try to collect even more fees if the total weight of your carry on exceeds 7kg. No food or water on board and VERY rude head flight attendant. NEVER AGAIN and I will think twice about booking through Kayak given I was never informed of these fees in advance.

NTL
MEL
Okay 4.0

Pros: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Cons: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

SYD
HNL
Good 7.3

Cons: The bowl of noodle in soup had no taste to it, breakfast sandwich wasn’t anything special. Pesto salad and butter chicken was good.

SYD
AKL
Mediocre 2.0

Cons: Had to sprint it to get to our connecting flight. The crew was not helpful at all and had the gall to charge an outrageous bag fee.

SYD
HNL
Okay 4.0

Cons: At Sydney, 6-7 check-in agents for probably 400+ passengers, nearly an hour wait. Airline model is cheap seats, then charge like hell for everything else. Want seat selection or movies or preassigned seat or uncramped seat? Pay up. Ended up assigned next to toilet on a 10-hr red-eye flight.

Tue., 29 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Sat., 2 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 59 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
SYD
AKL
Excellent 10.0

Pros: Boeing 787 Dreamliner, plane looked brand new. Attendants are friendly. Food is excellent. Best flight experience in many years.

LIM
LAX
Excellent 9.0

Pros: Crew was great!

LIM
LAX
Excellent 9.3

Pros: The crew members were friendly and kind.

Cons: Usually your food is excellent, but our chicken was pretty dry this time. Loved having several options for meals and delicious Peruvian beverage choices. Overall, a great trip...

SYD
AKL
Excellent 9.0

Pros: Flight crew friendly , on time, clean, comfortable seats

SYD
AKL
Excellent 10.0

Pros: The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent.

Mon., 18 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Wed., 20 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 3 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 67 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
AKL
Good 6.0

Cons: It cost $120 per person for extra checked luggage. This was an unknown cost. Disappointed with this factor.

SYD
AKL
Okay 4.6

Pros: I loved our crew! Super friendly and willing to assist you in anything that was needed.

Cons: The extra baggage fees, my bad, I thought I had paid for it. Luckily I stored most of it in Sydney, since I was only going to be in Auckland for a day. We left 45 minutes late without explanation...that was lame. I don't think I will fly with them again unless I just bring a backpack.

SYD
AVV
Good 6.0

Pros: Nice crew inside the plane

Cons: It is outrageous the price for overweight cabin that was not even 10kg. Not food or entertainment included in ticket price. Even if it's a short flight, at least water to keep passengers hydrated should provide. Really uncomfortable with this situation.

SYD
AKL
Mediocre 2.0

Pros: we were not offered in advance to buy luggage and where then told it would cost us $25 per kg, when we had 5 people and over 100 kg on us, at $2500, that would have been double what we paid for the flight for a paltry 20 kg per person, which is highway robbery. we declined the flight and booked again on qantas. stay away from this crooked airline.

ZQN
SYD
Good 6.3

Pros: The crew members were very nice and easy going.

Cons: The flight took off 25 minutes late. The boarding started later than it should have and took way too long. The airport was understaffed from the security point to the boarding point. That was surprising how in smooth both of those processes were based on seamless experiences at the same airport

Fri., 13 Sep.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 15 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 33 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 24 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
CNS
BNE
Excellent 9.2

Pros: Crew great. Very grateful for the cuppa

Cons: Headrest low for a tall person. Shoulders sort of rested on it. Notconfy

LST
BNE
Excellent 8.6

Pros: Friendly crew, well flown, good boarding procedure

Cons: Flight was about 10 mins late due to "paperwork"

LAX
BNE
Excellent 9.6

Pros: Long flight, lots food, good experience

Cons: Was in economy so it is what it is

SYD
PER
Good 6.3

Pros: No power at the seats USB or otherwise

HBA
BNE
Excellent 8.0

Pros: Crew were ver friendly

Cons: Late departure?

Thu., 31 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Tue., 5 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 107 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Excellent 9.3

Pros: The space!

Cons: Food

SYD
AKL
Excellent 10.0

Pros: The plane the staff

SYD
AKL
Okay 4.4

Cons: Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. That is a total rip off and they should be embarrassed to ask for that excessive amount.

BNE
AKL
Good 7.3

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

SYD
AKL
Excellent 10.0

Pros: The service was excellent. The food was wonderful and the cabin very comfortable.

Tue., 29 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 5 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 59 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
YVR
LAX
Excellent 10.0

Pros: Everything

Cons: Nothing

AQP
LIM
Mediocre 3.6

Pros: Not much

Cons: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

BOG
SCL
Excellent 10.0

Pros: Yes, they did

Cons: Nothing

GRU
FLN
Mediocre 2.0

Cons: They lost one of my bags. Amateur and inefficient company. Avoid at all cost.

SYD
AKL
Excellent 9.6

Pros: Business class is nice and comfortable with LATAM

Cons: More choices for the mains would be great

Mon., 2 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 09m
Wed., 18 Mar.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 83 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
SYD
AKL
Excellent 8.0

Pros: Screen size is better and bigger

SYD
BKK
Okay 4.3

Pros: Crew were nice and entertainment was ok.

Cons: Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates...

SYD
AKL
Okay 5.0

Pros: Getting there in one piece.

Cons: Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour.

SYD
AKL
Excellent 10.0

Pros: Wrote a story published in the Samoa News today

Cons: Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now

BNE
SIN
Okay 5.3

Pros: Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty.

Cons: Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat.

Sun., 24 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sat., 7 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 14 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 67 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
BNE
DPS
Mediocre 2.0

Pros: nothing

Cons: getting out on time, complimentary food.

SYD
AKL
Good 6.0

Pros: check in was smooth and effortless, did the online checkin and luggage drop off at the counter

Cons: service was hit and miss, one fa asked us to wait to pick up the finished food while she was not doing anything, while the other fa was very thoughtful and asked us if we would want to have the rubbing collected. a bumpy landing experience, maybe it was controlled by a rookie first officer rather than the captain from the decending part. 2 passengers were ill and required assistance after landing.

SYD
AKL
Excellent 10.0

Pros: Everything

Cons: Auckland free Wifi 45 min, wha ???

SYD
AKL
Excellent 8.0

Pros: The flight was on time. There was much more leg room than TigerAir.

Cons: After flying TigertAir, Jetstar was much easier with baggage options. There was still uncertainty about the carry-on weight. I ended up purchasing too much additional baggage weight.

CNS
BNE
Mediocre 3.6

Pros: They charge extra for a seat, carryon bags, soda... most expensive carrier

Sat., 12 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 15 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 4 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 24 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
CNS
SYD
Excellent 8.3

Pros: Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained.

Cons: Allow power outlets for the mobile phones if movies were accessible

LAX
MEL
Excellent 9.6

Pros: The crew was SO polite, hospitable, professional the helpful. They were so kind when someone (us!) had a screaming four year old we were trying to calm down. They offered her a hot chocolate.... so kind and helped immensely. We were very impressed and will look to fly internationally with Virgin AU.

Cons: Airline food is always a bit rough. This was definitely on the 'better' side, but we were travelling with three small children, (ages 4, 5, and 7) and they didn't like any of the options. Luckily we had snack food for them to get through the flight.

AKL
SYD
Okay 5.0

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

AYQ
SYD
Excellent 8.0

Cons: Need better food.

LAX
SYD
Good 7.0

Pros: The food was very good and It felt spacious for economy class.

Cons: The flight attendants on Virgin seemed very crabby. It would of been nice for them to smile once in a while and give eye contact.

Thu., 31 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 15m
Sun., 3 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 107 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LHR
LAX
Excellent 10.0

Pros: I cannot say enough good things especially about the Air New Zealand staff on this flight, they were truly amazing, went above and beyond to help me and others. They were personable & caring! The seat was comfortable and the dinner was the best tasting airline food I have eaten in years. Happy!

Cons: I’m really not sure.

SYD
AKL
Excellent 10.0

Pros: Great service, friendly people, kiwi spirit

SYD
AKL
Okay 5.3

Cons: There was only approximately 13 inches for the aisle between seat sections. It was mostly women with big wide hips who kept me awake most of the 12 hour and 34 minute flight, as they brushed my shoulder disturbing my ability to rest.

SYD
AKL
Excellent 10.0

Pros: Great food, wine, service Seats

Cons: no wifi

LAX
AKL
Excellent 10.0

Pros: Crew was amazing, very attentive.

Mon., 7 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 00m
Sun., 20 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 50m
Trip: 14 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
HYD
DXB
Excellent 10.0

Pros: Flight crew & food

Cons: Need avoid delay flight, it’s hard to catch connecting flight

DXB
ORD
Excellent 10.0

Pros: Everything

Cons: Nothing

FLL
DXB
Excellent 10.0

Pros: No complaints. Right from the airport staff to the crew in the plane all of them were amazing

Cons: Keep doing what you are doing.

CPT
DXB
Okay 4.6

Pros: The crew is good.

Cons: The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission

DXB
MAD
Excellent 10.0

Pros: Everything

Cons: Really, nothing

Tue., 15 Oct.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Thu., 17 Oct.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 59 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
MEX
SCL
Mediocre 2.0

Pros: Forced me to check my carry on even though it was perfectly legal

LAX
SCL
Excellent 10.0

Pros: Everything

Cons: Nothing

LIM
LAX
Excellent 9.0

Pros: Crew was great!

AQP
LIM
Mediocre 3.6

Pros: Not much

Cons: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

SYD
AKL
Excellent 8.6

Pros: Everything was fine and no problems at all with the flight or service. Good value for money.

Cons: Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available.

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