Prices are in Australian Dollars.

SYD - AKL

Find cheap flights from Sydney to Auckland

Return
Economy
Sydney (SYD)
Auckland Intl
Fri. 13/12
Fri. 20/12
Any month
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Information for flights to Auckland from Sydney

Avg. flight duration 3h 25m
Flights arrive in Auckland
Flights depart from Sydney
Flight price $253
Distance 2,159 km
Airlines Jetstar, Air New Zealand, Virgin Australia, LATAM Airlines, Qantas Airways, Emirates

Good to know

Low season:
June
Best time to beat the crowds
6%
expected price decrease
High season:
December
Most popular time to fly
21%
expected price increase
Average price:
$506
(avg. price over the last 2 weeks)
Good deal:
$387
or less (return)

When to book flights from Sydney to Auckland

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $386 or less.
The cheapest flight from Sydney to Auckland was found, on average, 32 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
Morning departure is around 32% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
Auckland International Airport (NKL), or simply Auckland Airport, is the busiest airport in the country as well as its main gateway. Auckland Airport is also a hub for the regional air carriers Air New Zealand, Jetstar Airways and Virgin Australia, any of which you can choose if you are planning a flight from Sydney to Auckland.
Interested in having something to eat before your flight from Sydney to Auckland? If you do, then you can pick from among the long list of choices at the airport’s international terminal. Before the security checkpoint, you can find Chicken Confidential, McDonald’s and the Oliver Brown chocolate café. BBQ Chicken, Beer Deluxe and Bridge Bar are three options to be found after the security gates.
For those who have some time to spare or who simply wish to relax, you can make your way to Strata Lounge, which can be found past security in the international terminal at Sydney Airport and is available to all travellers, regardless of air carrier. Strata Lounge is open from 5 am - 1 am local time daily and you can enjoy complimentary Wi-Fi as well as international cuisine.
If you’re having trouble negotiating your way around Sydney Kingsford Smith International Airport, then you can seek out the airport ambassadors in their distinctive bright blue jackets whose job it is to provide you with the information you need to help you on your way. There are also two information desks located around the domestic terminal and the international terminal
For travelling to get to Sydney Airport, you can buy an Opal Card and take the Airport Link train from the city, while route 400 is the bus route that will take you to Terminals 1 and 3 from Bondi Junction and Ready2Go operates a private shuttle service to Terminal 2. Otherwise, you can get a ride or take a taxi.

FAQs for booking Sydney to Auckland flights

How long does a flight from Sydney to Auckland take?
The average direct flight takes 3h 05m, covering a distance of 2160 km.
How many flights are there between Sydney and Auckland?
There are 2,055 (direct) flights between Sydney and Auckland per week, averaging 307 per day.
Which airlines provide the cheapest flights from Sydney to Auckland?
In the past 3 days, the cheapest return tickets were found on Jetstar ($253), Air New Zealand ($300) and Virgin Australia ($308).
Which airlines fly most frequently between Sydney and Auckland?
Etihad Airways (28 times daily), Singapore Airlines (25 times daily), Air China (21 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Sydney to Auckland?
For Sydney to Auckland, Monday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Auckland back to Sydney, the best deals are generally found on Tuesday, with Saturday being the most expensive.
Which airports will I be using when flying from Sydney to Auckland?
When flying out of Sydney you will be using Sydney Kingsford Smith, often referred to as Sydney Airport. You will be landing at Auckland Intl, also known as Auckland Airport.
What hotels provide free airport shuttle in Auckland?
Although there are no hotels at the airport, there are several hotels in the area that provide complimentary shuttle service to and from Auckland Airport for their guests. Three such accommodation options that offer this amenity are Heartland Hotel Auckland Airport, Oakwood Manor Motor Lodge and Airport Travel Air Motor Inn.
Are there family facilities at Auckland Airport?
Yes, there are facilities for families at Auckland Airport. There are parent's rooms located in the international terminal: ground floor by door 3 and opposite Subway at the food court and another near the Around NZ shop on the first floor. If necessary, The Collection Point at the departures terminal sells baby wipes, nappies and other essentials.
Is there a place to park at Auckland Airport?
Yes, there are a few places to park at Auckland Airport. At the domestic terminal, there are P1, P2 and P3 and Blu Emu Parking space options, while at the international terminal, P7 is the multi-storey parking lot. Pronto Valet is a service at the airport providing premium parking for clients if desired.
What cash exchange options are there at Auckland Airport?
Foreign passengers taking flights from Sydney to Auckland will be pleased to know that Travelex operates ten offices between the Domestic and International terminals to take care of all your currency exchange and wire transfer needs. The airport also has several ATMs dispersed around both the international terminal and the domestic terminal.
How does KAYAK find such low flight prices?
KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.
How can Hacker Fares save me money?
Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.
Does KAYAK query more flight providers than competitors?
Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.
How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book cheap flights from Sydney to Auckland (return)

Airports
Origin
Sydney
$253
only
$253
Destination
Auckland
$253
only
$253
Mon., 11 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Thu., 25 Jun.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 46 days
6.3Good Show reviews
Overall 6.3 Good
Based on 68 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
SYD
DPS
Excellent 8.3

Pros: Seat not very wide

Cons: Screaming kids in business & just behind business

ZQN
SYD
Good 7.0

Pros: I liked the inflight entertainment

Cons: More leg space on the economy seats, It makes you wish you could afford the upgrade to business class.

SYD
AKL
Mediocre 2.3

Pros: Nothing

Cons: This is a budget Airlines. I had to call to assign seat and pay for seat. The phone representative was horrible. Also, at the airport they told us to check in baby stroller which we did and they gave us a tag for stroller. The stroller never arrived in Auckland. We had to buy a new stroller. The food we paid for in advance was not cheap at all but they gave us egg sandwich.

SYD
AKL
Mediocre 2.0

Pros: I was rebooked to JQ7001 which is VERY disappointing as it leaves Sydney 6 hours later than JQ199, my original flight. Reason given by Jetstar: JQ199 has been closed. An outright lie as JQ199 departed Sydney as per schedule today. I

SYD
AKL
Excellent 10.0

Pros: Ease of boarding, friendly flight crew.

Wed., 4 Dec.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Wed., 11 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 8 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 109 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Good 6.0

Cons: This was ok

SYD
AKL
Mediocre 2.0

Cons: ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

SYD
AKL
Excellent 8.3

Pros: Most of the flight attendants were helpful and friendly

Cons: One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs...

SYD
AKL
Okay 4.3

Pros: We liked that we got to watch some entertainment for an economy seat.

Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.

SYD
AKL
Excellent 10.0

Pros: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.

Cons: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.

Tue., 28 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Fri., 7 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 11 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 25 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
AKL
Mediocre 2.0

Pros: Not a thing. Air New Zealand charge for everything and there is no point being a Virgin Australia frequent flyer when travelling with them.

Cons: Service, seats, crew: the whole experience. Air NZ are awful

SYD
AKL
Good 7.0

Cons: Waited a long time for the catering crew before we could board. Once in the air, very smooth, friendly, professional.

ADL
MEL
Excellent 8.6

Pros: Boarding and flight time

Cons: Lounges were dirty

SYD
AKL
Okay 5.0

Cons: When booking nothing was said if you are traveling short hours like 3 or less even you are traveling international you have to pay for every baggage that you have to check in so we were surprised that we have to pay $230 for the 2 package we check in . Last time we have to use this airline

MEL
CHC
Okay 4.4

Pros: Flight attendants were friendly and responsive.

Cons: 1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time.

Tue., 26 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Sun., 1 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 6 days
7.6Good Show reviews
Overall 7.6 Good
Based on 59 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
CTG
BOG
Okay 5.2

Cons: The seats were very uncomfortable and cramped.

IPC
SCL
Excellent 10.0

Pros: Great Airplane i felt awesome tha movies the food everything was great with this flight

Cons: nothing, maybe the Airport at Hanga Roa because we wait so much time!

CUZ
LIM
Okay 5.0

Pros: Nothing. It was a short flight with nothing special to mention.

Cons: The flight actually leaving on time and not half an hour late.

BOG
CTG
Mediocre 2.6

Pros: Nothing

Cons: Get a plane that actually works.

SYD
AKL
Mediocre 2.0

Cons: Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks.

Thu., 6 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Thu., 13 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
8.1Excellent Show reviews
Overall 8.1 Excellent
Based on 83 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
SYD
AKL
Excellent 8.0

Pros: I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable.

SYD
AKL
Excellent 10.0

Pros: The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great.

Cons: Completely satisfied.

SYD
AKL
Excellent 9.3

Pros: This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip.

Cons: Nothing, really.

SYD
AKL
Excellent 10.0

Pros: On time, comfortable and nice staff

Cons: In flight entertainment

LAX
BNE
Excellent 8.3

Pros: The crew was nice, the movie selection was good.

Cons: More space in seats

Thu., 23 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 09m
Thu., 30 Jan.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Trip: 8 days
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 20 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
CHC
SYD
Okay 5.6

Cons: The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question.

HYD
DXB
Excellent 10.0

Pros: Cabin Air Pressure is amazing

DXB
CAI
Mediocre 2.0

Pros: Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates

Cons: train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie

LGW
DXB
Okay 5.6

Cons: Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,

IKA
DXB
Mediocre 2.0

Cons: They charged us for the second bag checked in ??????

Wed., 20 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Wed., 27 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
6.3Good Show reviews
Overall 6.3 Good
Based on 68 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
SYD
AKL
Okay 5.6

Pros: I like the crew. I think they make a very good job.

Cons: I didn't like that you have a limit at 7 kg at cabine bag. I came from Europe with a 10 kg cabine bag with WizzAir., then I continued with Saudia. I observed that Jetstar has that limit and I was obligged to take a checked luggage

SYD
HNL
Good 6.8

Pros: The price of the flight was good (without the bag)

Cons: Knowing that a bag cost $105 Au after I bought the ticket. I would have paid a bit more and just gone on Air New Zealand.

SYD
AKL
Mediocre 2.0

Cons: Didn't go now leaving 2 days later

SYD
AKL
Mediocre 2.0

Cons: They cancelled our flight with no warning, we had to scramble to find an alternative connection to our international flight. The voucher they gave to compensate was more of an insult than anything. They also have ridiculously low maximum weight limits for carry on and then charged absurd rates for checked luggage.

SYD
AKL
Okay 4.6

Cons: Oberstar nickels and dimes you. $4.00 coffee, you have to be kidding

Mon., 25 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Sun., 31 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 7 days
6.3Good Show reviews
Overall 6.3 Good
Based on 68 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
SYD
AKL
Mediocre 2.0

Pros: NOTHING

Cons: RIDICULOUS baggage fees. Because I booked through Kayak I never received a confirmation from the airline. When we went to check In at the airport I was informed I would have to pay $160 PER BAG and $35 PER KILO over 15kg. The agent informed me that I needed to pay baggage fees based on weight at the time I booked. How in the hell am I supposed to know 2 months in advance how much my luggage weighs? The baggage fees were 4 times the price of the ticket! And then they weigh your carry on to try to collect even more fees if the total weight of your carry on exceeds 7kg. No food or water on board and VERY rude head flight attendant. NEVER AGAIN and I will think twice about booking through Kayak given I was never informed of these fees in advance.

HBA
MEL
Excellent 8.0

Pros: Yes crew amazing and seats comfortable

Cons: Try keeping to scheduled time.

AKL
NSN
Excellent 9.0

Pros: Getting there safe and on time .

Cons: Owning my own plane and skip security .

SYD
AKL
Okay 4.0

Cons: If the boarding time had remained unchanged and there was more legroom

SYD
AKL
Excellent 10.0

Pros: Ease of boarding, friendly flight crew.

Fri., 6 Dec.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Tue., 10 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Trip: 5 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 109 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
TRG
AKL
Excellent 10.0

Pros: Super easy

SYD
AKL
Good 7.0

Pros: Generally Excellent.

Cons: After years of traveling with a Personal Assitive device (many times on ANZ), the pilot refused to carry the device. It is still stuck in Sydney, although they say they will deliver to our home.

SYD
AKL
Excellent 10.0

Pros: Wonderful employees

KIX
AKL
Excellent 9.0

Pros: The crew was great. Really friendly, we got skycouch and it was really comfortable

Cons: Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces.

SYD
AKL
Mediocre 2.0

Cons: ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)

Thu., 28 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Thu., 4 Jun.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
6.3Good Show reviews
Overall 6.3 Good
Based on 68 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AYQ
BNE
Excellent 10.0

Pros: In time take off. Early landing. Comfy seat

Cons: Nothing

SYD
HNL
Mediocre 3.6

Pros: Crew was fine. Boarding was efficient.

Cons: I hate their baggage policy! I prepaid for bags and then got charged another $187USD for a small carry on. This is a horrible airline if you pack any luggage at all.

SYD
AKL
Okay 4.0

Cons: We were shocked to be charged $275 for two checked bags. At the point that you are checking in you are trapped and don't have a choice but to pay it. We were told that if we had paid in advance it would be cheaper, but we didn't know what the weight of our bags would be so I just figured I'd pay at the airport. They didn't say that they charge so much more at the airport - which is a total rip off. We were also harassed by not having the email that showed we purchased an Australian Visa which is digitally tied to our passport. If they need to verify our Visa, then they should have the electronic means to verify it. Also, we were traveling from Sydney to Auckland so since we were leaving the country I'm not sure why they had to see our Australian Visa in the first place. We were already in the country!

SYD
AKL
Okay 4.6

Cons: Same

SYD
AKL
Okay 4.0

Cons: If the boarding time had remained unchanged and there was more legroom

Sat., 18 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sun., 9 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 23 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 25 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
LAX
Okay 4.3

Cons: Food was not good and was insufficient.

SYD
AKL
Mediocre 2.0

Pros: Not a thing. Air New Zealand charge for everything and there is no point being a Virgin Australia frequent flyer when travelling with them.

Cons: Service, seats, crew: the whole experience. Air NZ are awful

MEL
SYD
Good 6.8

Cons: Flight was delayed an hour and boarding was slow due to only using one aircraft door.

SYD
AKL
Excellent 10.0

Pros: I was really worried about being on a plane for 14+ hours, but it was great! It was very comfortable with plenty of room. They also had the best airline food I've ever tasted! I will fly virgin Australia again!

Cons: Everything was absolutely wonderful. No complains here!

BNE
HBA
Excellent 8.0

Pros: Crew ans eat was both good

Cons: on time flight, food selection

Sat., 7 Dec.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Tue., 10 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Trip: 4 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 109 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Excellent 10.0

Pros: Everything was excellent on the flight from the crew to the food. It was she shorter of our two flight legs on Air New Zealand and both were great experiences.

Cons: Nothing under Air New Zealands control, but we had a bit of a wait on the tarmac at Auckland Airport. The flight crew kept us informed regularly of what the delay was and when we would be moving. They handled it professionally and that helped ease the burden of the delay.

SYD
AKL
Okay 5.6

Cons: Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!

SYD
AKL
Excellent 10.0

Pros: The plane the staff

SYD
AKL
Mediocre 2.0

Cons: For the original flight 704 on 6/10/16 We arrived at the airport at 9:30 am for our 11:50 flight, we were ready for boarding at 11:10 but no boarding. They finally announced the flight would be delayed until 1330 then we saw the plane with fire engines on the ground. They then said flight delayed until 1500. The problem was there was no communication from them and lots of people in line to talk with them. Infact communication was seriously lacking and needs a lot of improvement. They finally announced that the flight was delayed until 2200. I finally stood in line to confirm that they had made other flight arrangements for us to get to SF, again they didn't communicate. We couldn't get another flight until 6/11/16 @ 1845 but they did provide lodging and 3 meals. We didn't mind the delay but they need serious on improving their communication with their passengers

SYD
AKL
Good 7.6

Pros: A whole season of New Girl!

Cons: Was very crammed.

Thu., 21 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Mon., 25 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 5 days
6.3Good Show reviews
Overall 6.3 Good
Based on 68 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AKL
NSN
Excellent 9.0

Pros: Getting there safe and on time .

Cons: Owning my own plane and skip security .

HNL
SYD
Good 7.3

Cons: The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids.

SYD
AKL
Excellent 8.0

Pros: The flight was on time. There was much more leg room than TigerAir.

Cons: After flying TigertAir, Jetstar was much easier with baggage options. There was still uncertainty about the carry-on weight. I ended up purchasing too much additional baggage weight.

SYD
HNL
Mediocre 3.6

Pros: Crew was fine. Boarding was efficient.

Cons: I hate their baggage policy! I prepaid for bags and then got charged another $187USD for a small carry on. This is a horrible airline if you pack any luggage at all.

SYD
AKL
Good 6.0

Cons: Had to pay significant fees for checked bag even though it was an international flight

Mon., 3 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sat., 8 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 6 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 25 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
MEL
SYD
Good 6.8

Cons: Flight was delayed an hour and boarding was slow due to only using one aircraft door.

MEL
LAX
Excellent 9.3

Pros: Excellent service

DRW
BNE
Good 7.6

Pros: The crew was great.

Cons: Boarding was a little disorganised, the distance between seats is too small, and the food could’ve been better.

PER
BNE
Good 7.6

Pros: The crew were excellent. Seating was comfortable.

Cons: Nothing.

SYD
PER
Good 6.6

Pros: Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible.

Cons: It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise.

Thu., 12 Dec.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sat., 14 Dec.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Trip: 3 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 109 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

SYD
AKL
Excellent 9.3

Pros: Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday.

Cons: A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly.

SYD
AKL
Good 7.3

Cons: Set seats for 2 middle of 4 middle row E & F seatsw

SYD
AKL
Excellent 10.0

Pros: Great food, wine, service Seats

Cons: no wifi

SYD
AKL
Excellent 8.3

Pros: Most of the flight attendants were helpful and friendly

Cons: One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs...

Tue., 19 Nov.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Tue., 26 Nov.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
7.6Good Show reviews
Overall 7.6 Good
Based on 59 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
EZE
SCL
Excellent 8.0

Cons: Menos tiempo en las escalas

SYD
SCL
Excellent 10.0

Pros: Business Class, seat 1L. Comfortable flight. Arrived well rested.

SYD
AKL
Okay 4.6

Pros: Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets.

Cons: No issues will travel on this airline again.

SYD
AKL
Mediocre 2.0

Cons: Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks.

LAX
LIM
Okay 4.3

Pros: On my way back I asked for water as the cabin was hot .. and I was told to go back to my seat and buckle up.

Cons: That they would have turned down the temperature and immediately provided water.

Thu., 30 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 09m
Wed., 5 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 7 days
8.1Excellent Show reviews
Overall 8.1 Excellent
Based on 83 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
LST
MEL
Good 6.0

Pros: Crew very good

Cons: Aircraft are very dated

SYD
AKL
Excellent 9.3

Pros: Crew were lovely, friendly and very helpful.

SYD
AKL
Okay 4.0

Pros: Food was good

Cons: Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work.

SYD
AKL
Okay 5.0

Pros: Getting there in one piece.

Cons: Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour.

SYD
AKL
Good 7.3

Cons: Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day.

Fri., 14 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Sun., 16 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 3 days
6.3Good Show reviews
Overall 6.3 Good
Based on 68 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
SYD
AKL
Good 6.0

Pros: The price

Cons: The tight quarters, and the fact that I had to pay for a cup of tea. I also thought that the 160$ fee for a bag was completely ridiculous. I was traveling from another country and would not have known to pre buy baggage.

SYD
AKL
Mediocre 2.0

Cons: They wanted $1000 to checked 2 bags because 2 boxes were not checked. Absurd charge for what is usually free. We will never fly them again. This is their cheap way to make money.

SYD
NAN
Good 6.0

Pros: Left on time, arrived 10 min early

Cons: No hot food, limited selection.....which ran out quickly

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

SYD
AKL
Mediocre 3.6

Pros: Flight was reasonably priced.

Cons: Flight was not on time and boarding was not efficient.

Wed., 15 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Fri., 24 Jan.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Trip: 10 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 109 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SYD
AKL
Excellent 8.3

Pros: Most of the flight attendants were helpful and friendly

Cons: One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs...

SYD
AKL
Excellent 9.0

Pros: Food, entertainment especially on long trips

Cons: Not something that the airline could do, but I didn’t like that the person next to me was hogging 3 seats (both middle seats) when it’s etiquette to to the one just next to you. Like I said, something the airline can’t control.

SYD
AKL
Good 7.6

Pros: A whole season of New Girl!

Cons: Was very crammed.

SYD
AKL
Okay 5.3

Cons: There was only approximately 13 inches for the aisle between seat sections. It was mostly women with big wide hips who kept me awake most of the 12 hour and 34 minute flight, as they brushed my shoulder disturbing my ability to rest.

AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

Tue., 17 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Tue., 24 Mar.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Trip: 8 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 25 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
MEL
Excellent 8.0

Pros: Crew were good but looks like they forgot to serve snacks for few of us at the back, otherwise service was good.

Cons: Put more attention to customers.

BNE
SYD
Excellent 10.0

Pros: No problem apart from left a tad late

Cons: Na

OOL
AKL
Good 6.8

Pros: Crew were very attentive and polite. Better than Singapore or Air NZ.

Cons: Self check in was chaos. Labeling suitcases was difficult to do yourself and many needed help. If you didn't follow instructions to the letter the auto reader didn't work. Many were very frustrated including Virgin staff who were clearly run off their feet trying to cope. Scrap the system .

BNE
PER
Good 7.6

Pros: The crew were excellent. Seating ok.

Cons: The flight could have been better if there was entrainment on the Boeing 464 return flight from Brisbane to Perth for the travellers that do not know how to use a laptop, IPad etc.

SYD
AKL
Excellent 8.6

Pros: We downloaded the VIrgin Australia app in order to get inflight entertainment. It worked very well throughout the flight and is an excellent supstitide for flights that do not have an entertainment systems on the back of the seats. We were very impressed with the application.

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