Guest reviews
Overall rating
8.5
Excellent
Based on 2,156 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
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Air New Zealand traveller reviews
Recent reviews
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Find reviews that mention:
zealand
premium economy
best airline
long flight
crew was great
good food
great flight
seats were comfortable
great entertainment
free wine
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6.0
Domino delays
Pros: Movie selection is good and food is pretty good.
Cons: Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it.
review from
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8.0
Flight
Pros: I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage...
Cons: I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again
review from
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8.3
felt like a sardine
Cons: i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,
review from
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5.3
Cons: 5 hours late. Had to go to work on 2 hours sleep
review from
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10.0
Always an excellent airline
Pros: The entire experience is well thought out
review from
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7.0
Pros: Please read notes above -
review from
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5.3
Disappointing
Pros: Baggage made it all the way to Queenstown from Perth
Cons: Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us.
review from
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9.3
Pros: Excellent movies available. Decent food, regular water service, and pleasant staff. Will definitely look to fly Air New Zealand again.
Cons: Not enough legroom. But I'm 6'2, so it's the same on all airlines.
review from
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6.0
Seats too small.
Cons: Seats too small.
review from
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8.6
Pros: Comfortable seats
review from
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10.0
Fantastic
Pros: So good! Food was excellent, entertainment system is fantastic! All good here!
Cons: There wasn’t a thing I disliked
review from
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7.0
Cons: Narrow Ailes make it difficult to board.
review from
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10.0
Always an excellent airline
Pros: The entire experience is well thought out
review from
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9.3
Pros: Excellent movies available. Decent food, regular water service, and pleasant staff. Will definitely look to fly Air New Zealand again.
Cons: Not enough legroom. But I'm 6'2, so it's the same on all airlines.
review from
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8.6
Pros: Comfortable seats
review from
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10.0
Fantastic
Pros: So good! Food was excellent, entertainment system is fantastic! All good here!
Cons: There wasn’t a thing I disliked
review from
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8.0
Flight
Pros: I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage...
Cons: I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again
review from
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8.3
felt like a sardine
Cons: i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,
review from
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7.0
Pros: Please read notes above -
review from
-
7.0
Cons: Narrow Ailes make it difficult to board.
review from
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6.0
Domino delays
Pros: Movie selection is good and food is pretty good.
Cons: Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it.
review from
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5.3
Cons: 5 hours late. Had to go to work on 2 hours sleep
review from
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5.3
Disappointing
Pros: Baggage made it all the way to Queenstown from Perth
Cons: Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us.
review from
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6.0
Seats too small.
Cons: Seats too small.
review from
Flight status
Air New Zealand route map
Popular flight routes
Flight
Origin
Destination
Sun.
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
S
M
T
W
T
F
S
8266
Auckland
AKL
Kerikeri
KKE
2
Auckland
AKL
Los Angeles
LAX
99
Auckland
AKL
Tokyo
NRT
282
Auckland
AKL
Singapore
SIN
8220
Auckland
AKL
Whangarei
WRE
611
Auckland
AKL
Queenstown
ZQN
8734
Blenheim
BHE
Wellington
WLG
5751
Christchurch
CHC
Dunedin
DUD
5707
Christchurch
CHC
Invercargill
IVC
5772
Christchurch
CHC
Napier
NPE
5186
Christchurch
CHC
Palmerston North
PMR
5382
Christchurch
CHC
Wellington
WLG
5651
Christchurch
CHC
Queenstown
ZQN
5754
Dunedin
DUD
Christchurch
CHC
8164
Gisborne
GIS
Auckland
AKL
5623
Hamilton
HLZ
Christchurch
CHC
5823
Hamilton
HLZ
Wellington
WLG
5708
Invercargill
IVC
Christchurch
CHC
8271
Kerikeri
KKE
Auckland
AKL
2
Los Angeles
LAX
London
LHR
5014
Napier
NPE
Auckland
AKL
5777
Napier
NPE
Christchurch
CHC
5060
Nelson
NSN
Auckland
AKL
8318
Nelson
NSN
Wellington
WLG
5187
Palmerston North
PMR
Christchurch
CHC
281
Singapore
SIN
Auckland
AKL
8192
Timaru
TIU
Wellington
WLG
8134
Tauranga
TRG
Auckland
AKL
8092
Taupo
TUO
Auckland
AKL
420
Wellington
WLG
Auckland
AKL
8725
Wellington
WLG
Blenheim
BHE
681
Wellington
WLG
Dunedin
DUD
5826
Wellington
WLG
Hamilton
HLZ
8792
Wellington
WLG
New Plymouth
NPL
603
Wellington
WLG
Queenstown
ZQN
8219
Whangarei
WRE
Auckland
AKL
616
Queenstown
ZQN
Auckland
AKL
5654
Queenstown
ZQN
Christchurch
CHC
559
Auckland
AKL
Christchurch
CHC
5019
Auckland
AKL
Napier
NPE
5047
Auckland
AKL
New Plymouth
NPL
5121
Auckland
AKL
Palmerston North
PMR
8155
Auckland
AKL
Rotorua
ROT
804
Brisbane
BNE
Christchurch
CHC
805
Christchurch
CHC
Brisbane
BNE
90
Tokyo
NRT
Auckland
AKL
1
Los Angeles
LAX
Auckland
AKL
1
London
LHR
Los Angeles
LAX
5063
Auckland
AKL
Nelson
NSN
457
Auckland
AKL
Wellington
WLG
5616
Christchurch
CHC
Hamilton
HLZ
8842
Christchurch
CHC
Nelson
NSN
676
Dunedin
DUD
Auckland
AKL
680
Dunedin
DUD
Wellington
WLG
5883
Napier
NPE
Wellington
WLG
5030
New Plymouth
NPL
Auckland
AKL
8761
New Plymouth
NPL
Christchurch
CHC
8849
Nelson
NSN
Christchurch
CHC
5106
Palmerston North
PMR
Auckland
AKL
8150
Rotorua
ROT
Auckland
AKL
8807
Tauranga
TRG
Christchurch
CHC
8259
Tauranga
TRG
Wellington
WLG
5337
Wellington
WLG
Christchurch
CHC
8282
Wellington
WLG
Gisborne
GIS
8884
Wellington
WLG
Napier
NPE
8260
Wellington
WLG
Tauranga
TRG
606
Queenstown
ZQN
Wellington
WLG
8137
Auckland
AKL
Tauranga
TRG
671
Auckland
AKL
Dunedin
DUD
8161
Auckland
AKL
Gisborne
GIS
522
Christchurch
CHC
Auckland
AKL
8837
Hokitika
HKK
Christchurch
CHC
8321
Wellington
WLG
Nelson
NSN
8232
Wellington
WLG
Rotorua
ROT
8193
Wellington
WLG
Timaru
TIU
8766
Christchurch
CHC
New Plymouth
NPL
8204
Blenheim
BHE
Auckland
AKL
8836
Christchurch
CHC
Hokitika
HKK
8802
Christchurch
CHC
Tauranga
TRG
8289
Gisborne
GIS
Wellington
WLG
Top flight routes
Top airports served by Air New Zealand
- Houston George Bush Intcntl Airport (IAH)
- Chicago O'Hare International Airport (ORD)
- San Francisco Airport (SFO)
- Auckland Intl Airport (AKL)
- Los Angeles Airport (LAX)
- Sydney Kingsford Smith Airport (SYD)
- Melbourne & other airports Airport (MEL)
- Brisbane Airport (BNE)
- Wellington Airport (WLG)
- Christchurch Airport (CHC)
- Singapore Changi Airport (SIN)
- Beijing Capital Airport (PEK)
- Vancouver Intl Airport (YVR)
- Perth Airport (PER)
- Newark Airport (EWR)
Air New Zealand contact information
- NZ IATA code
- Call
- airnewzealand.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
