Find Cheap Flights from Auckland Intl to Sydney Kingsford Smith (AKL - SYD)

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

Italy a okay flight

Don't have WiFi connection

Left & arrived on time -AKL to SYD.

Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

Left & arrived on time -AKL to SYD.

Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

160 dollars to check a bag. I'll never fly with this airline again

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

Italy a okay flight

Don't have WiFi connection

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

160 dollars to check a bag. I'll never fly with this airline again

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

The crew were friendly.

I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info.

Comfortable

The premium econ seat and services.

Flight was okay. Short enough that small space was manageable.

Would have liked in flight entertainment

Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

service, food, good pilot

nothing everything just perfect

We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline.

Nothing

The sold out flight to air New Zealand. Had to purchase bags again even though already purchased.

Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!

The lumbar support in the seats is quite inadequate.

Professionalism. Check--in online was smooth. Boarding smooth. In flight services good.

Clean uniforms. Young staff.

Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

The seats.

I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

no included food and paying for watching a movie? Flying overseas used to be something special.

Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

Not much about JetStar or Kayak

I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

Italy a okay flight

Don't have WiFi connection

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

Food was good. Crew was very accommodating.

Very cramped seating. Trouble with iPad service.

Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline.

Very good service

Food was very average for business class

Friendly crew Comfy space Reasonable food Boarding was easy

Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food

The crew were friendly.

I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info.

The boarding process was nice because Star Alliance gold members can board early and get miles for the flights. They also had lots of movie options. Decent flight.

I bought my ticket on kayak because on the search filter, it said 1 carry-on bag and 1 check-in bag but after the e-ticket was issued it said that it was a no luggage and no meal ticket. I had to pay excess in baggage fees ($100 AUD for 1 check in bag) and during the flight, all you get is coffee, tea or water. You have to pay for meals or soft drinks. I think if I bought on air New Zealand website, I would’ve gotten a better idea of all the fare types and pay a little bit more to get the proper amenities.

Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!

The lumbar support in the seats is quite inadequate.

We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline.

Nothing

We still in Auckland as without any notification airline staff has cancelled our ticket and we had so much drama at the airport and we couldn’t catch the flight and we had to come back home please explain why this is happened? Contact email- priyanka27.patel@gmail.com

Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap.

no included food and paying for watching a movie? Flying overseas used to be something special.

Clean uniforms. Young staff.

Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

Italy a okay flight

Don't have WiFi connection

Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

I was impressed by the professionalism!

Chinese passengers passing gas!

The boarding process could be more organized and more smoothly.

more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)

can't find anything to complain with

Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport.

Friendly crew

Pity that a light meal wasn’t served fir free but understand because of low price

Flight was okay. Short enough that small space was manageable.

Would have liked in flight entertainment

Comfortable

service, food, good pilot

nothing everything just perfect