Prices are in Australian Dollars.

Find Cheap Flights from Auckland Intl to Sydney Kingsford Smith (AKL - SYD)

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Information for flights to Sydney Kingsford Smith from Auckland Intl

Avg. flight duration 3h 24m
Flights arrive in Sydney Kingsford Smith
Flights depart from Auckland Intl
Flight price $343
Distance 2,159 km
Airlines Jetstar, Virgin Australia, Air New Zealand, LATAM Airlines, Qantas Airways, Emirates

Good to know

Low season:
August
Best time to beat the crowds
3%
expected price decrease
High season:
January
Most popular time to fly
16%
expected price increase
Average price:
$439
(avg. price over the last 2 weeks)
Good deal:
$348
or less (return)

When to Book Flights from Auckland Intl to Sydney Kingsford Smith

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $348 or less.
The cheapest flight from Auckland Intl to Sydney Kingsford Smith was found, on average, 88 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
Morning departure is around 10% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Flights to Sydney Kingsford Smith from Auckland Intl

How long does a flight from Auckland Intl to Sydney Kingsford Smith take?
An average non-stop flight takes 3h 35m, covering a distance of 2160 km.
How many flights are there between Auckland Intl and Sydney Kingsford Smith?
There are 1,430 (non-stop) flights between Auckland Intl and Sydney Kingsford Smith per week, averaging 203 per day.
Which airlines provide the cheapest flights from Auckland Intl to Sydney Kingsford Smith?
In the past 3 days, the cheapest return tickets were found on Jetstar ($343), Virgin Australia ($344) and Air New Zealand ($378).
Which airlines fly most frequently between Auckland Intl and Sydney Kingsford Smith?
Qantas Airways (17 times daily), Etihad Airways (16 times daily), Air New Zealand (15 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Auckland Intl to Sydney Kingsford Smith?
For Auckland Intl to Sydney Kingsford Smith, Friday is the cheapest day to fly on average and Monday is the most expensive. Flying from Sydney Kingsford Smith back to Auckland Intl, the best deals are generally found on Tuesday, with Wednesday being the most expensive.
Which airports will I be using when flying from Auckland to Sydney?
When flying out of Auckland you will be using Auckland Intl, often referred to as Auckland Airport. You will be landing at Sydney Kingsford Smith, also known as Sydney Airport.

Book cheap flights from Auckland Intl to Sydney Kingsford Smith (return)

Airports
Origin
Auckland
$343
only
$343
Destination
Sydney
$343
only
$343
Fri., 15 Mar.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Fri., 22 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 8 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
OK 5.3

Pros: Italy a okay flight

Cons: Don't have WiFi connection

Fri., 8 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Thu., 14 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Mediocre 3.0

Cons: The flight was delayed with no announcement until the last min as to why. Extremely frustrating when no information is passed on to passengers.

AKL
SYD
Excellent 10.0

Pros: Small things make a difference. I was not aware breakfast on the Auckland Sudney flight was an extra cost. The cabin crew member sympathised and gave me a free breakfast. May have cost VA a few dollars but meant I will fly VA happily in the future. Well done VA.

AKL
SYD
OK 4.0

Cons: Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap.

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

AKL
SYD
Good 6.0

Cons: I don’t think it’s acceptable to not give any food on a 6 hour flight. Also to pay for food we need to wait for the cart. I sat hungry for awhile.

Mon., 4 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Sun., 24 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 04m
Trip: 21 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 88 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SYD
OK 5.0

Cons: bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline.

AKL
SYD
Good 6.0

Pros: The boarding process was nice because Star Alliance gold members can board early and get miles for the flights. They also had lots of movie options. Decent flight.

Cons: I bought my ticket on kayak because on the search filter, it said 1 carry-on bag and 1 check-in bag but after the e-ticket was issued it said that it was a no luggage and no meal ticket. I had to pay excess in baggage fees ($100 AUD for 1 check in bag) and during the flight, all you get is coffee, tea or water. You have to pay for meals or soft drinks. I think if I bought on air New Zealand website, I would’ve gotten a better idea of all the fare types and pay a little bit more to get the proper amenities.

AKL
SYD
Good 6.0

Pros: Comfortable

AKL
SYD
Excellent 8.0

Pros: Excellent attendants

Cons: Landing was a bit bumpy!

AKL
SYD
Excellent 8.0

Pros: nil

Cons: nil

Thu., 31 Jan.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sat., 9 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 10 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 26 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
AKL
SYD
Excellent 10.0

Pros: I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel

AKL
SYD
Excellent 8.3

Pros: Enjoyed my first trip on LATAM.

AKL
SYD
OK 5.3

Cons: Latam had serious errors on their website, you could not even check-in online but worse than that it didn't tell you why you couldn'tit simply reloaded the process without an error message. This meant waiting in line to check in because they didn't even have an electronic kiosk to print boarding passes even if you didn't check luggage. What a disaster.

AKL
SYD
Excellent 10.0

Pros: On time flight & very nice service.

AKL
SYD
OK 4.3

Pros: the price

Cons: everything else

Mon., 15 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 50m
Wed., 17 Apr.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 64 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
AKL
SYD
Mediocre 2.0

Cons: Stop sending me these emails. I didn't even take this flight.

AKL
SYD
Excellent 8.0

Pros: Food was good. Crew was very accommodating.

Cons: Very cramped seating. Trouble with iPad service.

AKL
SYD
Mediocre 3.3

Cons: No options for seat choose which totally rubbish don't like deal with Qantas in future

AKL
SYD
Excellent 9.3

Pros: Friendly crew Comfy space Reasonable food Boarding was easy

Cons: Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food

AKL
SYD
Good 6.0

Cons: Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers.

Mon., 10 Jun.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Thu., 13 Jun.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 4 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 30 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
AKL
SYD
Excellent 10.0

Pros: Amenities and food, customer service.

AKL
SYD
Poor 0.0

Cons: Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport.

AKL
SYD
Excellent 8.0

Pros: La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café...

Cons: Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión.

AKL
SYD
Excellent 10.0

Pros: more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)

Cons: can't find anything to complain with

AKL
SYD
Excellent 10.0

Pros: So comfy... Great service. Wished the flight was longer b

Cons: Nothing

Sat., 6 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Thu., 11 Apr.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 6 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
OK 4.6

Pros: Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

Fri., 3 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Tue., 7 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 04m
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
OK 4.0

Pros: Service was good

Cons: We were stuck in the tarmac for two hours

AKL
SYD
OK 4.0

Cons: Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap.

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

AKL
SYD
Good 6.0

Cons: no included food and paying for watching a movie? Flying overseas used to be something special.

AKL
SYD
Mediocre 2.0

Pros: Clean uniforms. Young staff.

Cons: Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

Mon., 3 Jun.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Wed., 12 Jun.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 10 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
Mediocre 2.0

Cons: I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

Tue., 5 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Sun., 24 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 04m
Trip: 20 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 88 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SYD
Good 6.0

Pros: Comfortable

AKL
SYD
Excellent 8.0

Pros: nil

Cons: nil

AKL
SYD
Excellent 10.0

Pros: We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline.

Cons: Nothing

AKL
SYD
OK 5.0

Pros: The crew were friendly.

Cons: I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info.

AKL
SYD
Excellent 10.0

Pros: The premium econ seat and services.

Sat., 9 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sat., 16 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Good 6.0

Cons: I don’t think it’s acceptable to not give any food on a 6 hour flight. Also to pay for food we need to wait for the cart. I sat hungry for awhile.

AKL
SYD
Excellent 8.3

Pros: You were rewarded at check-in if you had checked-in online. On-liners had their own line and no-one was in it! Also passport control & security were very streamlined...much better than NA or Europe.

Cons: At least the coffee & water were free!

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

AKL
SYD
Mediocre 3.0

Cons: The flight was delayed with no announcement until the last min as to why. Extremely frustrating when no information is passed on to passengers.

AKL
SYD
OK 4.0

Pros: Service was good

Cons: We were stuck in the tarmac for two hours

Mon., 1 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Thu., 4 Apr.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 4 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
OK 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
OK 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
OK 5.3

Pros: Italy a okay flight

Cons: Don't have WiFi connection

Tue., 12 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Thu., 14 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Excellent 8.0

Pros: Professionalism. Check--in online was smooth. Boarding smooth. In flight services good.

AKL
SYD
OK 4.0

Cons: Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap.

AKL
SYD
Good 6.0

Cons: no included food and paying for watching a movie? Flying overseas used to be something special.

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

AKL
SYD
Excellent 8.3

Pros: You were rewarded at check-in if you had checked-in online. On-liners had their own line and no-one was in it! Also passport control & security were very streamlined...much better than NA or Europe.

Cons: At least the coffee & water were free!

Mon., 20 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Tue., 28 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 9 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
OK 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

AKL
SYD
OK 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

Tue., 19 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun., 24 Feb.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Mediocre 2.0

Pros: Clean uniforms. Young staff.

Cons: Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

AKL
SYD
Excellent 8.3

Pros: You were rewarded at check-in if you had checked-in online. On-liners had their own line and no-one was in it! Also passport control & security were very streamlined...much better than NA or Europe.

Cons: At least the coffee & water were free!

AKL
SYD
Excellent 8.0

Pros: Professionalism. Check--in online was smooth. Boarding smooth. In flight services good.

AKL
SYD
Good 6.0

Cons: no included food and paying for watching a movie? Flying overseas used to be something special.

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

Tue., 11 Jun.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Wed., 12 Jun.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 2 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
OK 4.6

Pros: Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

Fri., 18 Jan.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 35m
Wed., 30 Jan.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 13 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 88 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SYD
Good 6.0

Pros: The boarding process was nice because Star Alliance gold members can board early and get miles for the flights. They also had lots of movie options. Decent flight.

Cons: I bought my ticket on kayak because on the search filter, it said 1 carry-on bag and 1 check-in bag but after the e-ticket was issued it said that it was a no luggage and no meal ticket. I had to pay excess in baggage fees ($100 AUD for 1 check in bag) and during the flight, all you get is coffee, tea or water. You have to pay for meals or soft drinks. I think if I bought on air New Zealand website, I would’ve gotten a better idea of all the fare types and pay a little bit more to get the proper amenities.

AKL
SYD
Excellent 10.0

Pros: service, food, good pilot

Cons: nothing everything just perfect

AKL
SYD
Mediocre 2.0

Cons: The sold out flight to air New Zealand. Had to purchase bags again even though already purchased.

AKL
SYD
Excellent 10.0

Pros: We fly a lot and have flown American, European, Asian airlines but this has to be the best experienxe ever. First, their checkin is all automated, even baggage. That makes the lines really short. Their staff standing by to help at every moment. When we used another airline in Australia Jetstar, we waited in line for one hour and then were scolded for being late! We even had to pay for our water and the staff took turn scolding us over our overhead bin stuff. Boarding of NZ airline was so comfortable, without pushing or crowds. Staff always welcoming you with a smile. Seats are wide and we were given free drinks, free headohones, and wait for it.... free dinner! And all served so politey and in the most gracious manner as if we were their guests. We were so taken back by their service and this was the aecond time we have flown with them in 10 days. My young daughter thought may be their staff gets paid more so they seem to be so much more happy. I also think that there is something when you dehumanize your customers by charging them for water and being uncaring to their needs. The staff also starts to treat the customers as cattle. Besides Southwest Airlines, I havent come across one another airline where the staff treat their custmoers with reapect while charging them for water. So airlines, take note. I would pay $50 per ticket extra just to be in NZ airline.

Cons: Nothing

AKL
SYD
Excellent 8.0

Pros: Excellent attendants

Cons: Landing was a bit bumpy!

Fri., 12 Apr.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Mon., 15 Apr.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 00m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 64 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
AKL
SYD
Good 7.3

Pros: Very good service

Cons: Food was very average for business class

AKL
SYD
Good 6.4

Pros: quick on time flight

Cons: cabin VERY hot and cramped

AKL
SYD
Mediocre 2.6

Cons: Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline.

AKL
SYD
Excellent 8.0

Pros:

Cons: ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics.

AKL
SYD
Excellent 9.3

Pros: Friendly crew Comfy space Reasonable food Boarding was easy

Cons: Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food

Thu., 21 Feb.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sat., 16 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 23 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Mediocre 3.0

Cons: The flight was delayed with no announcement until the last min as to why. Extremely frustrating when no information is passed on to passengers.

AKL
SYD
Excellent 9.6

Pros: The nice little extra things that the agent did for me while checking in---except for one big thing.

Cons: They did not check my baggage through to my final destination and it did not arrive home with me.

AKL
SYD
Mediocre 2.0

Cons: We still in Auckland as without any notification airline staff has cancelled our ticket and we had so much drama at the airport and we couldn’t catch the flight and we had to come back home please explain why this is happened? Contact email- priyanka27.patel@gmail.com

AKL
SYD
Good 6.0

Cons: no included food and paying for watching a movie? Flying overseas used to be something special.

AKL
SYD
Excellent 10.0

Pros: Small things make a difference. I was not aware breakfast on the Auckland Sudney flight was an extra cost. The cabin crew member sympathised and gave me a free breakfast. May have cost VA a few dollars but meant I will fly VA happily in the future. Well done VA.

Fri., 15 Mar.
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Wed., 27 Mar.
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 13 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
AKL
SYD
OK 5.3

Pros: Italy a okay flight

Cons: Don't have WiFi connection

AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

AKL
SYD
OK 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

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