Find cheap flights to China

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— China
18 Feb — 25 Feb1
Return
1 adult
Economy
From?
To?
Fri 18/2
Fri 25/2

Latest China Flight Deals

MOST POPULARShanghai
1 stop from $710
1 stop from $996
Changsha
1 stop from $589
1 stop from $835
Beijing
1 stop from $662
1 stop from $645

Good to know

Low season

May

High season

December

Cheapest flight

$491

Average price (return flight)

$875

Good deal (return flight)

$540

Good deal one-way

$364
Best time to beat the crowds (9% less expensive on average)
Most popular time to fly (33% more expensive on average)
Flight from Sydney Kingsford Smith to Shanghai Pu Dong
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to China

  • Looking for cheap airfare to China? 25% of our users found tickets to China for the following prices or less: From Adelaide $666 one-way - $709 round-trip, from Brisbane $889 one-way - $879 round-trip, from Melbourne $648 one-way - $910 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to China is May.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest China flight deals.
  • China’s biggest international hubs are Beijing Capital International Airport (PEK), Shanghai Pudong International Airport (PVG), and Guangzhou Baiyun International Airport (CAN). Most international flights enter the country at one of these airports where you can connect to the rest of China.
  • Having two busy airports which offer a large number of international and domestic flights, Beijing is the most convenient starting point for sightseeing and further travels around China. If you’re going to China’s capital, you can fly to one of the two airports: the older Capital International Airport (PEK), or the newest Daxing International Airport (PKX).
  • If you’re flying into Shanghai, keep in mind that there are two airports you can fly into. Shanghai Pudong Airport is considered the main airport, located 45min from downtown Shanghai along the coast. Shanghai Hongqiao International Airport (SHA) is closer, about 25min away.
  • China is big, and flying is the most efficient and often the most economical way to see most of the country. Flying into major centres will allow you to easily connect to domestic flights. These centres are largely found along the seacoast with the most central being Shanghai.
  • Those visiting the UNESCO Panda Sanctuaries in Jiajin, Siguniang, and Wolong Mountains can start their journey in Chengdu. The Chengdu Shuangliu International Airport (CTU) is about 1h drive from the mountains where the sanctuaries are, and many tours also start in Chengdu.

FAQs - booking China flights

Top 5 airlines flying to China

Scores according to KAYAK customer reviews
8.6
ANAOverall score based on 4690 reviews
8.8Boarding
8.5Comfort
9.0Crew
8.4Entertainment
8.3Food
Airline reviews
Pros: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Cons: "Serve the cold soba for all meals. :) Love it."
Read more about ANA
Pros: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Cons: "Serve the cold soba for all meals. :) Love it."
Pros: "The seat was great."
Cons: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Cons: "Seat padding - seat was a bit firm"
Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
Pros: "Food was good"
Cons: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Pros: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Cons: "The food was not enough, we felt so hungry before arriving."
Pros: "Great experience overall."
Pros: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "Staff and crew were great. Very accommodating."
Cons: "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Pros: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Cons: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Pros: "The quality of your aircraft. Clean, modern, plenty of leg room."
Cons: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Pros: "Great service and crew. Boarding was quick and efficient."
Cons: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
Cons: "https://twitter.com/devanshsoni10/status/940564856142311424"
Pros: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Cons: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Pros: "crew was professional and very attentive and beer and wine on the flight."
Cons: "wish they had more movies choices from the u.s."
Pros: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Pros: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Cons: "The food met airline standards, which are generally pretty low."
Pros: "Friendly staff and great food. Cabin was spacious even for Economy."
Cons: "I missed it due to delayed flight from LAX"
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Pros: "Great service"
Cons: "Interior show signs of aging"
Pros: "I slept through the flight from take off to landing."
Cons: "The cranky infant a few rows behind."
Pros: "The service, our seats, overall comfort and cleanliness of the plane."
Pros: "Great customer service and very kind staff!"
Pros: "Service was nice way more room than American Delta or United for economy"
Cons: "None"
Pros: "Aircraft was new and spacious"
Cons: "Crew forgot to ask us for drinks upon serving us meals. I also had to repeat my order 3 times."
Pros: "leg room; extra seat between us"
Cons: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
Pros: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Cons: "None"
Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Pros: "ANA staff are generally well trained (but are you really allowed to land with your laptop open on your lap as some people were?) ... good service overall, good movie selection, food varies from OK but boring to very good indeed ."
Cons: "Both meal A and B selections would have caused problems for people with shellfish allergies. One was a seafood doria so they have me the other meal. The other had a sauce with seafood extract in the ingredients. I can read Japanese so didn't eat it, but there wasn't any English information on it."
Pros: "Ok"
Cons: "Not ok"
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Pros: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Cons: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
Cons: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Cons: "Limited movie and news programs"
Pros: "I got to my destination on time with my luggage"
Cons: "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."
Pros: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Cons: "I disliked that the seating did not have its own personal air. At times I would get hot."
Pros: "Very friendly crew both on the ground and in the air."
Cons: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
Pros: "ANA has always done a fantastic job, mfrom customer service to the food to checking you in."
Cons: "Nothing"
Pros: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Cons: "super crowded, bad food, bad landing."
Pros: "No delay in schedule"
Cons: "expect more movie variety"
Pros: "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."
Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."
Pros: "Checking in was very good. I was a wheel chair passenger and the attendants took good care of me."
Cons: "I did t like the breakfast option at all. It was either eggs or fried noodles. I don't think that was an option at all."
Pros: "Nice flight"
Pros: "The employees of Air New Zealand always make our trips excellent."
Cons: "I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that."
Pros: "The crew"
Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"
Cons: "Breakfast was not tasty. Options could have been better."
Pros: "The space!"
Cons: "Food"
Cons: "Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline."
Pros: "crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks"
Cons: "Nothing"
Pros: "The crew was great. The seats were good but not as spacious as some other business class airline seats."
Cons: "The TV screen interferes with the tray table and could knock off food from the table."
Cons: "Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. That is a total rip off and they should be embarrassed to ask for that excessive amount."
Cons: "Seats, food, entertainment"
Pros: "Generally Excellent."
Cons: "After years of traveling with a Personal Assitive device (many times on ANZ), the pilot refused to carry the device. It is still stuck in Sydney, although they say they will deliver to our home."
Cons: "There was only approximately 13 inches for the aisle between seat sections. It was mostly women with big wide hips who kept me awake most of the 12 hour and 34 minute flight, as they brushed my shoulder disturbing my ability to rest."
Pros: "We liked that we got to watch some entertainment for an economy seat."
Cons: "The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me."
Pros: "The entire experience is well thought out"
Pros: "Baggage made it all the way to Queenstown from Perth"
Cons: "Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us."
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Cons: "ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)"
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"
Pros: "Most of the flight attendants were helpful and friendly"
Cons: "One of my pet dislikes would be when some passengers have oversized carryon luggage that take up all the room in the overhead compartment of their own and the next one! My bag was about 3 compartments in front of me, which I didn’t mind, until someone tried to claim my bag as theirs..."
Pros: "The service was excellent. The food was wonderful and the cabin very comfortable."
Pros: "Cree"
Cons: "Cold flight Food average at best Overall nothing flash and nothing bad solid average"
Pros: "Very friendly ticket counter staff and flight crew."
Cons: "Booked flight through Kayak on Virgin Australia, but found out it was a codeshare on Air New Zealand. No where during booking did it show we would be charged for 1 checked bag a piece. Got to the airport and Air New Zealand was going to charge 134 AUD for each checked bag. Fortunately, they recommended going to the Virgin Australia counter to see if they could add a checked bag to our ticket. The nice people at Virgin used an online code to give us a discount so we only paid 25 AUD a bag. Thanks a lot for the heads up Kayak. We will book direct next time to avoid surprises. Also, almost all movies on Air New Zealand were an extra charge, and the only drinks offered for free on a 3 hour flight were coffee, tea, and water - no soft drinks."
Pros: "Air NZwas a good carrier"
Cons: "Kayak to Virgin Australia to Air NZ - we had a long layover and surprised by 0 bag check in and very expensive charge, When asking for help all told to go to the other : for earlier flight - huge charges - no help : bags - no help and we paid onerous amounts. All bad and with lots of frustration trying to get help."
Cons: "Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been."
Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"
Pros: "Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday."
Cons: "A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly."
Pros: "Window seat liked it"
Cons: "About baggage didnt liked it... And no food too we didnt came across these to book it while booking tickets .. And passport recognization in sydney troubled a lot us for re checking and identification of our faces to passport ...it was irritating as if we r some wrong we did ..passport photo was without usage or somehow it was like dat not clear picture of us... Maybe due to moist it was like dat...no one was listening to us and made us to wait for long time ."
Pros: "Friendly team on board"
Cons: "Nothing"
Pros: "Nothing"
Pros: "Crew was friendly"
Cons: "Plane was old. Seats were old and stained. Multiple monitors did not work so no entertainment."
Cons: "I selected two bags on kayak but when I checked in at Air New Zealand they said I just had tickets. Was forced to pay the full price for the baggage."
Cons: "Missed the flight because of a very late connection. Air New Zealand and Virgin Australia kept handing me off to each other since it was booked as virgin Australia but on an air New Zealand flight. Neither wanted to help at first. Finally virgin Australia ticket agent took pity and helped me rebook for the next day. This was after I was told by air New Zealand that I had to call the booking number for virgin Australia. I’m traveling from the US and didn’t have a cell phone that worked in Australia... which I explained and asked how I could call the number without a phone. Was promptly told to go over to Virgin Australia ticket counter where I made the one remaining agent who was closing the desks help me. However the airport lost my luggage and could not find where it was. I ended up spending three hours in the airport and still no luggage with the baggage company saying they have no record of it anywhere. Very frustrating trip."
Pros: "Great service, friendly people, kiwi spirit"
Cons: "They charged $120 per checked bag- none are included in airfare. Also, no free food."
Cons: "Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!"
Pros: "Air New Zealand check-in as well as counter personnel were professional and courteous."
Cons: "Booked through Kayak with what I thought was an equivalent Expedia ticket but was horrible surprised when I checked-in. Two other fellow travelers booked flight VA 7516 through Expedia for $218 (USD) one-way. I was able to open the same flight / departure time / price with Expedia but could not book. I then switched to Kayak and located this same flight (as I wanted to travel together with them), and it was for approximately same price. Upon check-in I was told it would cost $120 to check my luggage in (which I reluctantly paid). They indicated my ticket did not include this. I later discussed this with my two travelers and their check-in luggage plus a meal were included with their Expedia (Virgin Australia) ticket. Why was my Kayak (Virgin Australia) ticket so different from Expedia when our bookings were done about the same time? I no longer trust Kayak for future bookings."
Pros: "The boarding and on-board service were excellent. Enough free-of-charge entertainment to keep me occupied during the 3-hour flight between SYD and CHC. Plenty of room for carry-on luggage."
Cons: "Felt like I was flying a US carrier - very little room between the rows. I was surprised by this, as I thought that non-US carriers generally don’t pack their planes. I was surprised, but not inconvenienced by this, since it was a morning flight and only 3 hours gate-to-gate."
Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"
Pros: "I was recovering from a cold and didn't anticipate having ear problems but during decent I began to experience some pain. It was all new to me as I had never been through this before. Fortunately the crew was kind and they provided a sinus decongestant in a cup for me to sniff and breath in so the smell could open up my nasal passages and it helped a bit."
Cons: "The sharp decent while arriving."
Cons: "Tv didn't work to Australia so they moved us to the back row and tv quit working again on the return flight. The flight attendant wasn't helpful and I would rather fly with Jetstar this flight was below budget airlines"
Pros: "Happy helpful crew"
Cons: "Slow to board and no gate on arrival. Had to be bused to terminal and waited ten minutes for the bus to arrive."
Pros: "Comfortable, clean, helpful crew, charging for devices, good meal, very pleasant experience altogether would definitely fly Air NZ again."
Pros: "They put me on a flight to Auckland and then a flight to Wellington"
Cons: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Cons: "For some unknown reason, I can not lower my seat when I wanted to get some sleep. As the air plane took off at 11:55pm, I was really sleep. After 10 minutes of maneuver, I decided to ask a flight attendant to help me figure out what happened to my seat. I pressed the button asking for attendant and waited for 5 minutes, no response. So I pressed the button again. IT showed that I had already pressed the button. So I kept waiting. But then no one ever came for me the 9 hours until it was time for the meal before getting off. Sitting straight sleeping was a really terrible experience!"
Pros: "Staff was friendly"
Cons: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Pros: "It was a short flight"
Cons: "You had to pay for 3/4ths of the movies and shows. Kayak didn't specify whether I had a checked bag or not so when I got to the airport I had to fork over $120! I had no choice because I'm not going to leave my luggage behind. I was not pleased with this third party booking."
Pros: "I loved the food, the flight attendants were lovely, and the selection of free entertainment meant I was never bored."
Cons: "I dislike the system where some people are served food and their neighbors are not and no one knows if or why they are being fed or not fed. Apparently, I was in some sort of category where I was fed and my seatmate was not and neither of us knew why. Also, the entertainment being pay-to-play is just stupid."
Pros: "Maybe I'm use to subpar American airlines but I was pleasantly surprised by the good food, high functioning tvs, and pleasant staff."
Cons: "Nothing"
Cons: "Seats, crew, food."
Pros: "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
Cons: "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."
Cons: "Boarding by bus .... on time but departure delayed 45 mins ... I guess typical for China ..."
Pros: "NONE"
Cons: "After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou."
Cons: "Seats on plane were small and uncomfortable. Checking in to flight was awful."
Cons: "Language skills of crew members could be improved. Dinner was ok. Entertainment was not individual by seat."
Pros: "Crew was good and seats were ok."
Cons: "More room but we all know space is limited. Food can be improved though"
Pros: "Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment."
Cons: "No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar."
Cons: "3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window"
Pros: "Service and food were fine. Baggage allowance was generous."
Cons: "There was very little seat space... seemed narrower than usual and knees touched seat in front all the time unless I got them in one particular position, then it was just a very light touch. I don't recall being on a less comfortable flight. It's a shame that it was an 11 hour flight. The next flight was far better although only 7 hours. However, after the first flight I really appreciated the extra space so very much!!"
Pros: "same as above"
Cons: "Same as above"
Pros: "I like everything. Good and kind staff"
Cons: "Nothing"
Pros: "I like it allow an adult passenger with 2 free checked baggages,each can be 23kg max."
Cons: "The Online service is only set for Chinese who is living in China. You can not do the Seat Reservation without Chines mobile phone. You can not do any pre check-in because you are holding an Australia Passport."
Pros: "The crew was always really helpful and kind. Great movie selection."
Cons: "Boarding was really delayed. But flight still came in on time for me to have plenty of time to catch my connecting flight."
Pros: "New planes"
Cons: "Service was spotty"
Pros: "It’s simply a way to get from one airport to another. Everything is adequate minus the food."
Cons: "The food is really bad, and everything else is adequate for simple travel."
Cons: "The flight was more than 2 hours late and I almost missed my connection. All the explanations given were in Chinese. There was nobody on board who could tell me what is the matter."
Pros: "Good es good"
Cons: "Non"
Cons: "There was an hour delay but the ground crew never announced it over the intercom. Ever ground crew said a different time of when we were going to board."
Cons: "Me and many customers on CZ 371 lost our baggages during the transit in Guangzhou. Still no update on lost and found yet."
Pros: "Middle of the night water service."
Cons: "Compact sitting."
Pros: "Good flight overall!"
Cons: "My checked in luggage did not arrive at my final destination airport!"
Pros: "Food was delicious and leg room was decent. Good toiletries."
Cons: "Chairs could feel every kick, nudge and tapping on touchscreen. Not many snacks offered."
Pros: "The flight was long but its was in a good area to sit in"
Cons: "Lack of entertainment"
Pros: "Pleasant crew On time service Good price to value ratio"
Cons: "Cannot check in online or even select a seat The IFR on my seat was not wokring"
Pros: "Boeing 787 was alright, flat bed and basic needs"
Cons: "No one really speaks english, delayed flight, LEFT my luggage in guangzhou, mediocre food, and flight from china to jakarta is not a flat bed, super turbulent flight from new york to china"
Pros: "Take off, landing, food"
Cons: "Can't use cellphone"
Pros: "Great entertainment on board"
Cons: "Turbulent flight"
Pros: "The flight attendants were great."
Cons: "The plane was uncomfortable for such a long flight. The layover in Wuhan was a nightmare."
Pros: "Being able to move to the exit rows before the flight began to have lots of extra leg room and an open seat between us."
Pros: "I was in business class. The lie-flat seat was pretty good with lots of space for storing my things. The crew was efficient but not particularly friendly. The bathroom was kept very very clean."
Cons: "The food was mediocre to poor. They forced me to turn off my computer one hour prior to landing."
Pros: "The flight arrived on time. The cabin crew was reasonably polite."
Cons: "The service was underwhelming. While it wasn't bad, it felt like a domestic flight instead of an international flight. Boarding was a free-for-all."
Pros: "Plane"
Cons: "Crew was not organised"
Pros: "The crew was very helpful and friendly."
Cons: "I monitors for television and movies stoped working on our row halfway through the 15 hour flight."
Cons: "Music only to listen to, but headphones only worked on one side. Middle seat (B) didn't recline."
Cons: "can't use my iPhone even in airplane mode. That makes a big difference for a long flight. A stupid policy to be sure"
Cons: "We couldn't land in Kunming so we arrived with 6.5 hours delay"
Cons: "Flight delayed 90 minutes. Poor communications in boarding area. No bi-lingual staff. Food consisted of a cup of yogurt, banana, and stale bread. Awful. Cabin crew was rude. Spouse's entertainment system did not work correctly."
Pros: "I was sitting like a zombie for the flight because the entertainment system on my seat was not turning on. The crew said there is no alternative seat, and could not fix it either. The international terminal at Wuhan was interesting experience as well. There were no clear directions to walk from the domestic terminal to international. The airport crew was prompting where to go"
Pros: "The ground staff were also very helpful."
Pros: "Good"
Cons: "Flight fare was cheap, but you get what ypu pay for. Rude and what appears to be an inexperienced crew, bad food, restroom stalls not cleaned frequently etc."
Pros: "Crew, food, and entertainment all good."
Cons: "The A-380 is a monster of a plane, but there isn't much in the way of leg room in economy class compared to the 738. Also, the no cell phone rule is a bit annoying if you have things on your phone that you need to access during a 15-hour flight."
Pros: "On time and great service!"
Cons: "meal was just OK"
Pros: "Wide selection of movies and other entertainment."
Cons: "Leg room cramped for tall (6 ft 2 in) person on an 11 hour flight."
Pros: "Extremely impressed with the service and comfort of the flight"
Pros: "Staff were so helpful - had a tight layover time in CAN and the staff went above and beyond by ushering me to the right locations."
Cons: "Food could have been fresher but overall still acceptable."
Pros: "Okay, short flight."
Pros: "good entertainment quiet nice stewardesses/stewards"
Cons: "vegetarian meals were not great, but as expected for airline food no soap in any of the airplane bathrooms"
Pros: "It was a really smooth flight and comfortable. the flight attendants were very nice."
Cons: "The food isn't so great, but that's not that uncommon. I was asked to close my shade several times from the very beginning of the flight except that I was wide awake and had deliberately asked for a window seat so I could look out. 15 hours is too long to fly in a darkened environment and especially when boarding in the morning after a nights' sleep. Perhaps handing out eye masks for folks who want darkness is a way to respect the needs of all passengers."
Pros: "Nothing."
Cons: "Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight"
Cons: "MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing."
Pros: "The staff was really nice when I asked for the green tea they make sure you get it"
Pros: "Great seat and crews"
Cons: "A330-300 is nice"
Cons: "They should giving out headphones for business class to use the entertainment system"
Cons: "The plane was old but the flight was inexpensive"
Cons: "very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!"
Cons: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
Pros: "Seats were comfortable"
Cons: "The crew was not friendly, and the food selection is limited"
Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"
Pros: "cabin crew very friendly and professional"
Cons: "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"
Cons: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"
Cons: "cabin not so clean, no foot rest. But crew good service."
Pros: "I was surprised to board an A380 to fly from KUL to BKK"
Cons: "In Bangkok we had to get off on the field to board a bus"
Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."
Pros: "Nice thick comfortable blankets. Delicious food."
Pros: "The crew were nice and good entertainment"
Cons: "Got delayed in kuala lumpa for nearly 5 hours with Not many updates fir us to know what’s happening then they left my luggage there and still don’t have it 15 hours later"
Pros: "Fast flight and boarding time"
Cons: "Inflight food was bad, luggage at the airport took Long"
Cons: "Crews were only thinking of completing their tasks. I had been standing for 10 minutes in order to have the crews gave way. They were cleaning post lunch. I was told to wait till they were done."
Cons: "Old plane"
Cons: "Incorrect information of boarding gate."
Pros: "Peanut."
Cons: "Concentrated orange juice? Seriously? Dated flight, seats, interior."
Pros: "The regular plane was swapped out for the A380"
Pros: "Crew"
Cons: "Lost bags"
Cons: "The queue to board the plane was very long due to the fact that there was only one person doing the check-in. It will make things more pleasant if they have two people instead of one person."
Cons: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."
Pros: "Peanuts"
Cons: "Nothing"
Pros: "Excellent,"
Pros: "Food and hospitality"
Pros: "Crew was good"
Cons: "Food is not good"
Pros: "Seats and entertainment"
Cons: "Bad landing,"
Pros: "Food, entertainment, staff and confort all up to the usual MAS standard"
Cons: "Plane was 45min late departing and I was meeting my partner connecting in KL. There was supposed to be a 2 hour layover - instead we almost missed my flight. Fortunately, he was able to hold the plane and I made it. My baggage didn't though - and was only delivered to the hotel at midnight after a convoluted process claiming it at Tan Son Nhat Airport. Not really good enough given we paid extra in order to be able to travel together. Pick up your game MAS - 2 planes out of the sky and you won't regain customers like this!"
Pros: "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
Cons: "The magazine in my seat pocket was dirty."
Pros: "Fodo was great."
Cons: "No entertainment system"
Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Pros: "Cabin crew are attentive and helpful."
Cons: "The luggage was found opened, a belonging was tied outside of the luggage. When I tidy up the luggage, I found that my toiletry pouch went missing. MH609 was delayed from 2305 till 0030, all passengers board the flight and we were told to alight again due to technical faulty. Switch to another flight and delayed till 0230. By the time we arrived in Singapore, it is almost 0340. Collected the luggages, clear custom and arrived home is almost 0500. There was absolutely no refreshment provided in between, and have to switch between gates which are far apart."
Pros: "Massage chair, very relaxing for long hour journey"
Cons: "Flight was delayed almost one hour. Food can be improved. Screen was broken."
Pros: "Whilst I realise this is an Asian airline the warm roll was very doughy & tasteless & the breakfast wasn't at all good."
Cons: "The warm roll was doughy & tasteless & the breakfast choice was not good at all. Would suggest a yoghurt & cereal option for non Asians."
Pros: "Prompt and great service."
Cons: "Crew Service is horrible. They get angry very easily."
Cons: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Pros: "Clean and entertainment good!"
Cons: "Food is mediocre, even for airplane food."
Pros: "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
Cons: "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."
Pros: "Crew was good in flight."
Cons: "The flight was excessively delayed. What was supposed to be a flight leaving at 2:25 AM left only at 4:15 AM or so. This is AFTER my original flight which I had booked for 1 AM was changed to 2:25 AM."
Pros: "Flight was smooth. Cabin crew was courteous. Seat was comfortable."
Cons: "More thought should be given to the snack offering as it was heavily sugar laden. Flight was delayed by almost an hour to accommodate 1 family."
Pros: "The food was nice."
Cons: "Nothing special on this flight. Entertainment system didn't actually work at the beginning for everyone on board and had to be rebooted. you would think everything would be thoroughly checked prior to a flight. It started to work about an hour later into the flight."
Cons: "boarding was awful 1 hour late and no information provided to waiting passengers staff nasty and indifferent and/or uninformed about what was going on"
Cons: "I realize not always the fault of the airline themselves but the over 3 hour delay caused me to completely change my plans in KL."
Pros: "Food was great, easy boarding and overall good experience."
Cons: "Very rude flight attendant that had a friend on the plane and was constantly giving her stuff and talking right over my head."
Cons: "Shouldn’t have babies or small kids in the business class"
Pros: "Never never fly with This airline Poor Customer service"
Pros: "I love the vegan food that they provide me."
Pros: "There was a good amount of leg room for an economy seat"
Cons: "I wish there was a bigger movie selection"
Pros: "The crew are amazing"
Pros: "Crew was nice"
Cons: "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."
Pros: "The crew was nice"
Cons: "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"
Pros: "Comfy seat"
Cons: "Less salt in the food"
Pros: "The crew was great, and seat was comfy compare to other European airlines seats"
Cons: "Less salt in the food would’ve been better"
Pros: "The check in boarding pass is not that nice."
Cons: "The boarding pass people need to improve, especially to elderly people."
Pros: "Just good overall. Beats any American carrier (which is not saying too much!)."
Cons: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
Pros: "The plane was very new. Good movies and tv shows."
Cons: "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."
Pros: "Crew was friendly"
Cons: "To many transfers"
Pros: "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
Cons: "Replace worn out seats."
Pros: "ALL"
Cons: "Flight got delayed in Xiamen, miss the connecting flight to chongqing."
Pros: "Nothing"
Cons: "Had to process in and out of immigration then back into airport No transit area"
Pros: "Nothing"
Cons: "Everything"
Cons: "The flights got delayed. One of the flights got delayed without a notice in advance."
Pros: "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
Cons: "Really, no complaints. More entertainment choices would be appreciated however is not my priority."
Pros: "Finally getting a flight the next day"
Cons: "My seat was given to someone even though I still had time to make the connection."
Cons: "Why is my passport number wrong?"
Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
Pros: "crew was nice"
Cons: "food was dry"
Pros: "Empty seats"
Cons: "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
Pros: "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
Cons: "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."
Pros: "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
Cons: "Lounge could be improved. Does not compare to other Airlines Lounges."
Pros: "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Cons: "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"
Pros: "Friendly and eager to serve crew"
Cons: "Lack of variety on food choices"
Pros: "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
Cons: "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."
Pros: "We left 13 mins late but landed 45 mins earlyearly"
Cons: "They cancelled my ticket I had to purchase my ticket again"
Pros: "crew provide excellent and attentive service. food is good"
Cons: "food could be better"
Pros: "Crew are nice and friendly."
Cons: "Not a nice experience for a 5 hour flight. I don't understand the comments people are posting regarding the entertainment, it was just one poor Chinese movie, no choice at all. Food was poor. Seats were old and not at all spacious. Thankfully i had an empty seat next to me. This was just like a regular China domestic flight."
Cons: "直飞"
Cons: "The front dest and customes have horrible attitude! They will ingore you."
Pros: "All announcements in Chinese and English. They keep feeding you."
Cons: "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
Pros: "Staff was friendly"
Pros: "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Cons: "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
Cons: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
Pros: "Crew was super friendly, professional and excellent!"
Cons: "The 10 hour layover :("
Pros: "The offerings of beverages and the choices were good"
Cons: "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
Pros: "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
Cons: "It is difficult to get in touch with the English Customer service."
Pros: "Hostess"
Pros: "Crew was excellent"
Pros: "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
Cons: "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."
Pros: "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
Cons: "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."
Pros: "on time food"
Cons: "no movies"
Pros: "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
Cons: "3 hour delay, with no explanation given!"
Pros: "Price, Opportunity to check out a city I never would have visited while on extended layovers"
Cons: "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"
COVID-19 information

Safety measures for airlines flying to China

Airlines flying to China have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to China

Mandatory masks

Masks required on board, masks provided on flights to China

Social distancing seating

Middle seats unavailable to book on flights to China

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to China

Flexible cancellations

Waiving of change fees. Search flexible flights to China

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