Daily cleaning, installation of cabin HEPA filters on flights to Beijing
Based on KAYAK searches from the last 72 hours, if you fly from Sydney, you should have a good chance of getting the best deal to Beijing as it was the cheapest place to fly from. Prices were found for as low as $1,555 one-way and $3,342 for a return flight. Also in the last 72 hours, the most popular connection to Beijing was from Sydney and the lowest price for a return flight was $2,512.
There are 2 major airports in Beijing. The nearest airport from Beijing city centre is Beijing Capital Airport (25 km), followed by Beijing Daxing Intl (44 km).
If you’re taking the kids with you on your flight to Beijing, you should know that BCIA Airport has a Forest Playground for Children in Terminal 1 and an Underwater World Aquarium in Terminal 2. There is another Children’s Playground in Terminal 3, so they can keep busy while you have a moment to yourself.
If you’re looking for local hotels that offer a free airport shuttle service to and from the airport, you could book a room at the Hilton Beijing Capital Airport Hotel, Capital Airport Hotel and Cordis Hotel Beijing Airport. If needed, BCIA Airport also has GoSleep Pods and an hourly hotel for those in transit.
Yes, there are many different food options at BCIA Airport, including Celestial Cuisine and Western Mahua in the international area of Terminal 2 and Thai Express and Pizza Hut in the international area of Terminal 3E, while Starbucks and KFC are fast options in the public area of Terminal 1.
Downtown Beijing is extremely accessible from BCIA Airport, whether by bus (18 different bus lines run to Beijing Railway Station and Beijing South Station), airport shuttle (to Beijing West Railway Station) or by train (Airport Express Link from Terminals 2 and 3). Despite all this, the easiest and most comfortable way would have to be by taxi or rental car.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Beijing.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Beijing is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Beijing with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Beijing up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Great plane and seat comfortable"
Cons: "Next time fly on Royal Silk"
Pros: "Crew was great"
Cons: "The aircon was not cold enough"
Pros: "Amazing crew members. The seat was comfortable."
Pros: "Thai airways is always good, they are always one of our carriers of choice"
Cons: "Not sure why but the crew seemed a little grumpy today. In my experience, this is very unusual for Thai airways staff. Food was nice but not quite up to usual standard."
Pros: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Cons: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"
Pros: "Good food. Thoughtful crew"
Cons: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Cons: "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."
Cons: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."
Cons: "More friendly crew"
Cons: "The plane was delayed about 30 minutes. They should improve this."
Pros: "I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight"
Pros: "Food service on a one hour flight."
Pros: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Cons: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
Pros: "Good friendly staff. Good flights"
Cons: "Food wasn’t good. Movies selection is not good."
Pros: "Plane was nice."
Cons: "Food was horrible"
Pros: "Flight was full, but generous seat pitch and efficient crew made the difference!"
Pros: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Cons: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
Pros: "Entertainment choices were good"
Cons: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."
Cons: "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
Pros: "Service was great, food options were good. I have no complaints."
Cons: "I have not complaints about this trip."
Cons: "The flight was an hour late therefore I was worried I’d miss my next flight. The “kosher” meal I was given was just an apple! Hardly a meal... and the flight attendants were quite annoyed as if they were bothered. I don’t think I will fly with Thai Airways again."
Pros: "Service was great, crew on board were friendly and good entertainment."
Cons: "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."
Pros: "Very efficient and attentive service . On time departure and arrival."
Cons: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
Pros: "Attentive staff that managed to squeeze a quick food service on a short flight."
Pros: "Nothing this time"
Cons: "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"
Pros: "Everything was ok"
Pros: "on flight entertainment made the long flight easier to deal with"
Cons: "nothing everything was perfect"
Pros: "The Cabin Crew were very attentive & nice. Great customer service."
Cons: "It’s time for the 747 to retire. It looked tired and worn."
Pros: "Punctual and efficient flight"
Cons: "Food was poor and staff were not at all friendly"
Cons: "Late ,always late leaving and Landing"
Pros: "Every thing"
Cons: "see above"
Pros: "Flight overall was pretty good. Flight crew were very helpful!"
Cons: "Need to have new movies. What they have on board are movies that dates back years ago and I have seen already!"
Cons: "The air in the cabin was too cold during the first hour of the flight. Obviously many passengers were not comfortable and asking for blankets. Later, the crew must had adjusted the temperature and it was basically steaming hot because the it was only hot air blowing out from centralized air system. I would say, very uncomfortable during the entire flight from Bangkok to Manila."
Pros: "Very nice crew Got free drinks and meal"
Cons: "Hard to see tv and watch movies with cabin lights on"
Pros: "Mobility service help. Ground staff service with a smile"
Pros: "Staff, service, and entertainment!"
Cons: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
Pros: "World class airline. Everything are world class. Worth to pay for this airline"
Pros: "Fast in flight service and good entertainment options for a short flight."
Cons: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Pros: "Al ways friendly and helpful"
Cons: "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."
Pros: "Space and treatment like a human being."
Cons: "The plane was about 20-30 minutes late taking off. Fortunately, I still made my connecting flight."
Pros: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
Cons: "It was a night flight but I wish water was served often."
Pros: "Nice modern plane. Toilets kept clean by staff"
Cons: "Kosher meals very poor"
Pros: "Comfortable 787 with large windows and self-dimming LCD blinds. Frequent and courteous food and refreshment service."
Cons: "Fully packed flight. Couldn't find the cool toy shops at Narita airport."
Pros: "Courteous staff, on-time, good food and service"
Cons: "Very noisy in the cabin with babies crying and men snoring"
Pros: "Friendly service, spacious seats, smooth Flying and landing"
Cons: "Online check in was bit of a hassle to find on the website"
Pros: "The crew were friendly."
Cons: "The entertainment center was not working, even after being reset."
Cons: "They should giving out headphones for business class to use the entertainment system"
Cons: "Flight was delayed by two hours"
Pros: "Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried."
Cons: "Again, not being delayed and having to miss my original connecting flight would have been best."
Pros: "Cool and excellent service."
Pros: "The timeliness of the boarding and flight takeoff"
Cons: "The landing. Seemed a little rough"
Pros: "The crew was extremely hospitable, and the food was excellent."
Cons: "No seat back entertainment. Very old plane."
Pros: "Crew and food was amazing"
Cons: "Landing could be more softer"
Pros: "crew provided attentive and excellent service. Good food and beverage."
Cons: "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."
Pros: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Cons: "Delayed for more than an hour.."
Pros: "New plane and spacious."
Cons: "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."
Pros: "Friendly crew. Comfortable and quiet flight"
Cons: "Dinner service slow"
Pros: "Food provided in Mumbai to KL flight was satisfactory."
Cons: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."
Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."
Pros: "Air conditioning"
Cons: "Not much of a meal and serviced quick then picking up paper before finished eating"
Pros: "Very quick transfer of my luggages in KL"
Pros: "food was good and overall good economy class flight"
Cons: "distance between rows seems shorter than other airlines such as Emirates"
Pros: "Easy and efficient boarding"
Cons: "Too hot onboard"
Cons: "Worst food ever."
Cons: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"
Pros: "Rapid boarding"
Cons: "Food was not very nice"
Pros: "Attendants were very good"
Cons: "12 hrs in the air!!!"
Cons: "Delayed of baggage claims for 1 hour, flight retimed/delayed for more than 1hour"
Pros: "Not enough elbow space between fat passengers"
Cons: "There wasn't a food preference option when booking through kayak."
Pros: "Second flight was quite empty and the plane was in much better shape"
Cons: "Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up."
Pros: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Cons: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"
Cons: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
Pros: "Good on the plane and in the business class lounge was excellent"
Pros: "I like their timely service and cleanliness."
Pros: "Seats and entertainment"
Cons: "Bad landing,"
Pros: "Plane (A380)"
Cons: "Limited choice menu, some minor malfunctioning seats & screens"
Pros: "Took off on time, landed early, business class cabin was comfortable and food was ok."
Pros: "Free beer and wine. Good inflight entertainment. Food ok."
Cons: "Seats uncomfortable and not enough leg room for someone 6'02". They ran out of the chicken meal and I was stuck with the fish which wasn't that great."
Cons: "On both flights, i did not get the seats i had specifically booked..."
Pros: "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
Pros: "Everything on time and smooth. Crew was attentive and friendly."
Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."
Cons: "Crew Service is horrible. They get angry very easily."
Cons: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Pros: "The crew is friendly"
Cons: "Check in counter not enough resulting in very very long queue and check in time"
Pros: "Nothing in particular."
Cons: "Crew were not responsive, lacked initiative and had an upsetting attitude when serving. Food was stale, toilets had pee on the floor: Stewardess didn't bother to clean up, she just sprayed an air freshener instead."
Pros: "The flight was on time"
Cons: "The boarding process was a waste of time"
Cons: "freezing and small blankets"
Pros: "Nothing's eat was hard and could not adjust only the back and was uncomfortable"
Cons: "Seat and no entertainment boring flight Crew did not really check on all passengers turning off their cell phone"
Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"
Cons: "We don't recive the e-tkt only the reservition"
Pros: "There was a good amount of leg room for an economy seat"
Cons: "I wish it had more movie options"
Pros: "Crew was very good and professional, yes the seats were comfortable"
Cons: "I think the Xiamen knows how to run an airline."
Cons: "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
Pros: "In time"
Cons: "Don’t let customer wait long time for gate after landing"
Pros: "crew is ok though not much speaking english"
Cons: "no other comment"
Pros: "The check in boarding pass is not that nice."
Cons: "The boarding pass people need to improve, especially to elderly people."
Pros: "Just good overall. Beats any American carrier (which is not saying too much!)."
Cons: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"
Pros: "Staff was nice"
Cons: "The food vegan Movies"
Cons: "Too many security points"
Pros: "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
Cons: "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."
Pros: "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
Cons: "How you guys gonna do for it ?"
Pros: "Nice flight; very comfortable"
Cons: "Short flight; so no in-flight entertainment (no problem though)"
Pros: "yes crew were amazing"
Cons: "ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check"
Pros: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Cons: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
Pros: "Getting off of the plane"
Cons: "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."
Pros: "No problems for the price"
Cons: "Ok no problems for the price"
Cons: "Xiamen reps at KUL didn’t let me board because they said my middle name on boarding pass didn’t match with the name on Chinese transit visa. I got this Chinese transit visa just to transfer because of the airport layout and that part was also didn’t make sense. They didn’t accept my middle “Y” on the boarding pass and it was so much of hassle to argue and finally let me through. Will never fly again on Xiamen."
Cons: "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."
Cons: "Why is my passport number wrong?"
Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."
Pros: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Cons: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."
Cons: "wrong food?"
Cons: "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
Pros: "I liked the price of the trip and free hotel for long transit time."
Cons: "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."
Pros: "The cabin crew were very nice and courteous!"
Cons: "Couldn't be helped, it was just a long flight!"
Pros: "The flight crew was kind..really hard working.."
Cons: "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"
Pros: "Friendly and eager to serve crew"
Cons: "Lack of variety on food choices"
Pros: "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
Cons: "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."
Cons: "Nobody could rearrange any flights for me, zero help!"
Cons: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"
Pros: "Seat were comfortable , staff friendly"
Cons: "The long layover"
Pros: "Crew are nice and friendly."
Cons: "Not a nice experience for a 5 hour flight. I don't understand the comments people are posting regarding the entertainment, it was just one poor Chinese movie, no choice at all. Food was poor. Seats were old and not at all spacious. Thankfully i had an empty seat next to me. This was just like a regular China domestic flight."
Cons: "They will cheat u of money. Somehow. Beware."
Cons: "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
Cons: "The front dest and customes have horrible attitude! They will ingore you."
Pros: "Crew, comfort, food, entertainment."
Pros: "I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip."
Cons: "Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink."
Pros: "Crew was super friendly, professional and excellent!"
Cons: "The 10 hour layover :("
Cons: "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."
Pros: "Crew was friendly."
Cons: "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."
Pros: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Cons: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."
Pros: "I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt."
Cons: "For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!"
Pros: "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
Cons: "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."
Pros: "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
Cons: "3 hour delay, with no explanation given!"
Cons: "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."
Pros: "Boarding was pretty quick."
Cons: "Seats were quite uncomfortable. Not much leg room."
Pros: "Boarded early."
Cons: "Smaller plane so not much room to move around. No individual entertainment system."
Pros: "The crew was very helpful. Entertainment had a good variety."
Cons: "The second leg of the flight from Shanghai to Bangkok felt like sitting on wooden chairs. Picking the type of food and not end up with allergy inducing food didn't seem like an option."
Cons: "Better sound while watching movies. The flight was overall very satisfying."
Cons: "Flight delay was a pain from LAX to Nanjing."
Pros: "Crew was friendly"
Cons: "Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying."
Pros: "Plane was good (Economy class)"
Pros: "crews were amazing"
Pros: "By phone I could easily and quickly change my flight but online it wasn’t possible immediately as they have to ask for a quotation first."
Cons: "All Cheapticket email where in traditional Chinese characters, even if the ticket was bought through and English interface."
Pros: "Seats reclined more than normal (in coach)"
Cons: "Disappointed there was only a fish dish which was offered as I don't eat fish. The seats reclined more than normal and was exited about how comfortable they were until I was told (not asked) to put it upright because the person behind me was eating."
Pros: "The price"
Cons: "Overall experience is not as good as the competition."
Cons: "Great !"
Pros: "No entertainment available No food offered It was a short flight from Shanghai so was a typical experience"
Pros: "Attentive attendants i business class"
Cons: "This was terrible.. Coming home, they would not let me on the plane from Bangkok to San Francisco.. No reason given.. Was there in plenty of time, the agent was a jerk and would not let me board.. I had to buy another ticket.. On Philippine Airlines. I will never book with you again unless you all make it up to me.. This was terrible ."
Pros: "I really like the attention given business class at boarding in manila..they personally take you to the front of the line if boarding has started already..i find this really special."
Pros: "the crew were fantastic thank you"
Pros: "Still here in China! It was terrible! I will never do this flight again! My flight was delayed way n accommodations was not accommodating."
Cons: "Getting stuck in Nanjing!"
Pros: "Clean, comfortable and ahead ov time"
Pros: "Business class service very good. Seating very comfortable for a long flight."
Cons: "After I missed my connecting flight because of delays in Bangkok, they wouldn't provide me with any food coupons while I wait 8 hours for my next flight. They offered a meal that they cooked in-house, but the wait to receive one was absurdly long and seemed rather dicey. This was confusing as they had provided me with a food coupon in Bangkok for the initial delay, so their customer service policy is rather confusing and comes down to how they feel in the moment. They really should have been more accommodating."
Pros: "The food was good. The entertainment was great. But not having anyone by me was best as I slept horizontal. Great if no one else is by you."
Cons: "Only 2 meals through out the entire flight. The airline attendant wouldn't specify if I was drinking oolong tea or green tea."
Pros: "But flight attendants made it very easy to board (checked everyone’s passport while we were still seated waiting to board plane before we were called up, no line)"
Cons: "It was ridiculous. Absolutely no compensation."
Pros: "Special separate Transfer Van for Business class passengers to board the plane."
Cons: "No Priority Check-in for Business Class at the Airport. We were in line with Economy class passengers. Not in English Announcement at Boarding time. Ridiculous. CHINA EASTERN web site is horrible. When I was booking for seats, only showed 2 available seats and I had no choice. When I boarded the plane there were many empty seats. That is the trick the airlines play."
Cons: "We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience."
Pros: "Check-in and luggage checked-through was orderly and smooth. Flight crew tried their best to accommodate customer requests. Though at times, some answer customer questions in Chinese instead of English. Sufficient food to eat during flight."
Cons: "At boarding gate, Ground crew announced changed in boarding gates rather late. Flight was delayed by an hour. Boarding was orderly and smooth though. Not much choice in audio-visual inflight entertainment."
Cons: "Our flight time was moved up by an hour, and we weren’t notified so needless to say we missed out flight and two night of hotel accommodations that were paid for and went unused as well as having to spend additional money to make new hotel accommodations."
Pros: "It saves so much time getting to Toowoomba. The flight crew are friendly and you get a complimentary snack pack and drinks - unlike so many domestic flights these days. It's rarely full so you can normally get a row to yourself if traveling alone."
Cons: "The seats aren't the most comfortable - but no airline really is. It's a small plane so it is extra noisy. If you have noise cancelling headphones, wear them! It will make such a difference."
Pros: "Simple and on an older Airbus, it was fine for a quick trip"
Pros: "Nothing. Too many screaming children"
Cons: "That we boarded late and took off late and were not given a reason why. Crew at Frankfurt were rude and although I was allowed to have 2 bags each weighing 23 kg, I had to pay 110 euros for 1 bag weighing 29."
Pros: "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
Cons: "There was only one meal, not very special."
Pros: "very comfortable seat in business class excellent food"
Cons: "China Eastern prohibits use of cell phones to access wifi during the flight"
Pros: "Service on their 777 JFK-PVG is great. CE has an outstanding crew. I just don't understand why other carriers charge 20-70% more for the same business class."
Cons: "Some flights out of PVG require you to board the plane from the tarmac using stairs. Uncomfortable during in climate weather. OK a bit picky."
Pros: "Good inflight movies but not good earbuds (try headphones). Some flight attendants very friendly even when having difficulty with English. Liberal baggage allowance--thank you! Good checkin experience but should ask if frequent flier miles."
Cons: "Always late--this time only 4 hours; last time 12 hours--so maybe getting better. Little or no communication with passengers while waiting hours for plane. Cabin manager very curt and unfriendly. Food not very tasty. Snacks and beverages at points during flight would help."
Pros: "Free snacks and drinks"
Cons: "Not enough smiles and politeness"
Pros: "Liked the price!"
Cons: "No particular dislikes. Had no real expectations for a China base airline. No frills, all was Ok. Nothing to build any allegiance with the company"
Pros: "upgrade for 40usd"
Pros: "Vegan meal was surprisingly good. Crew was generally nice."
Cons: "Business class was basically empty but no one got an upgrade. They told us there were no available seats for my husband and I to sit together, so I was alone with a one-year-old on my lap with my husband in a different row. Once we already boarded, we saw that there were a lot of empty seats and we could have taken the car seat on. It was too late for that, but we did manage to talk someone into moving to our (better) seat so that we could be together in a 3-seater as a family."
Cons: "The airline was delayed on the tarmac for one hour and they never gave an explanation for the delay."
Pros: "Efficient processes and friendly crew once aboard,"
Cons: "Long delay in departure, no entertainment, "simple" business class with just bigger seats, limited food and drink; took forever for baggage to appear, boarding and deplaning by stairs not gate."
Pros: "I liked when we landed and it was finally over."
Cons: "It was freezing cold. Everybody on the plane looked like a National Geographic episode on Antarctica. There was no way to shut the air off and it was blasting cold air down my neck for like 16 hours. The thin blanket they give you is pretty much a joke for how cold they keep it in the airplane. All who were not prepared for such conditions were cryogenically frozen upon arrival. Thanks China Eastern!"
Pros: "I received more than what I paid for! If I flew an American flight, I would be nickeled and dimed to death. I paid $500 roundtrip from LAX to Okinawa. Recieved service like they use to do it back in the day! Great food, entertainment, and soace to sit! I will fly this airline again whenever I can!"
Cons: "The crew was very limited in english, but its China Eastern Airlines. They spoke enough to give me EXCELLENT service!!"
Cons: "Seats, food, English non-friendly app and website"
Pros: "The flight crew on this flight was extemely professional."
Cons: "Waiting over an hour to get a boarding pass. Pudong staff behaves like prison guards. Its so horrible that its comical."
Pros: "Flight was terbulance free Landing was smooth"
Cons: "Lost luggage still didn't get Meh food, I should have bought some from the airport even though they were expensive Walk to the boarding gate was 12 mins"
Pros: "I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around."
Cons: "It was late."
Pros: "Overall for price and everything was good; not bad at all. Flying time, maitaining on time arrival and departure was notable. But as you would expect it was crowded :) not too noisy or anything just that u feel more crowded in china and similar places i guess. They should definitely "beef"-up the vegetarian options as the food was pretty average. :)"
Cons: "there wasnt anything particularly annoying or to be disliked"
Cons: "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."
Cons: "My flight was late, they lost my luggage, and I paid for an upgraded seat which I did not get. And I still haven't received a refund for the upgrade.."
Pros: "I feel comfortable and feels like I'm just on a bed ."
Cons: "The stewardess don't know how to speak and understand English well"
Cons: "I had a bad experience to fly with China Eastern Airline. My flight on 04th Aug 2016 from Singapore to Shanghai was delayed for 03 hours. The flight number was MU544. Supposed to fly at 00.55am, but the flight was delayed until 3.30 am. Plus, I had to pay $60 for changing my name as the staff at Singapore Airport Said that my name didn't put in sequence. My name in the passport: Mai Thi Hien. But on the system was: Mai, Hien Thi. They said I had no choice if I didn't pay I can't take the flight. So, I had no choice to pay S$60 for changing the name in order to board the flight to Seoul. I have been with other flight before, but that kind of things never happened to me before. My husband had helped to book a flight before, instead of putting my real name, he put my English Name but nothing happened at that time. The staff of that airline was a good assistance they helped me to change the name without charges. Then, when I arrived the Shanghai airport. I had to wait to change the flight & went through immigration to checkout & waited to get the luggage & then check on the immigration again. All the procedure made me feel so frustrated. On 10th Aug 2016, I returned back to Singapore, then the flight was delayed again about 1hours & half. Luckily, they changed us to another airline: Asiana, which was a direct flight to Singapore. I was really disappointed about the China Eastern Service"
Airlines flying to Beijing have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Beijing
Masks required on board, masks provided on flights to Beijing
Social distancing seating
Middle seats unavailable to book on flights to Beijing
Testing for antibodies, testing for symptoms for flights to Beijing
Waiving of change fees. Search flexible flights to Beijing