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Cons: We missed the flight going to LA in Beijing because the airplane from Manila landed late, and we don't have assistance in the immigration, they don't speak English. They rebooked us with different seats, I have 2 child separated in my seats, not nice.

Cons: The flight was delayed 2 hours and no one was a telling us what was going on

Pros: great crew

Cons: asiana air gives a small flight package with slippers, toothpaste and toothbrush. while i find this extremely wasteful, i really needed toothpaste to brush my teeth but didnt have any. aside from that i felt that the seats were less comfortable and smushed together compared to other flights.

Pros: Great crew

Cons: 6 hours late

Pros: Nothing

Cons: The cabin crew

Pros: Nothing.

Cons: They need to learn from Emirates

Pros: Nothing

Cons: Everything needs to be improved, they need to learn from Emirates

Pros: They are OK. I was trying to do on line checkin it was not working. when you wait for any kind of life in Chinese airport I noticed so many Chinese customers were cut in the standing line and all the air plane staff was not care with this. I had to wait so much extra time.

Cons: Our flight was delay for at least 15 hours this time. they didn't have knowledge to do customer service with this kind of case. They had to wait 2 hours at international transfer area every one was very patient with their service. I never buy ticket from Air China again.

Cons: Making the flight. Air China and the Beijing Airport made it very difficult for everyone on a variety of flights to get to their destinations.

Cons: Worst airline in the world ! Rude staff terrible customer service, flights were late, connecting gates were a mile away. I will never fly air China again. Food was disgusting

Cons: constant dripping water on my head on a flight from LAX to Beijing (13hrs). They were kind enough to offer to help me “fill out a complaint”‬ after a week of trying to co tact them. ‪I will #neverflyairchina again! ‬

Cons: ‪Air China solution to constant dripping water on a flight from LAX to Beijing (13hrs) was stuffing paper towels into the overhead bin which didn’t work. They were kind enough to offer to help me “fill out a complaint”‬ after 2 weeks of trying to contact them. ‪I will #neverflyairchina again! ‬

Pros: Nothing! I like absolutely nothing about this experience! Worst fight of my life and I plan on letting my reviews reflect that!

Cons: I was doused with water 2x (condensation about 7 ounces of fluid) from the air ducts. Continually dripped on for 12.5 hrs. Before getting off the plain I took a picture of the napkins stuffed into the cracks over my head as their “solution” and was aggressively asked to delete the picture. I didnt

Cons: Air China, please clean your planes, please have good options for food, please have some reasonable (not so long) transit times

Pros: The plane smelled so bad, none of the crew speak English

Cons: Cleaning and Customer Service

Pros: entertainment

Cons: It should be illegal to have that short of layover in PEK that is impossible to make. They also made us stay on the plane for 5/6 hours waiting to take off with no explaination and very little food or water.

Pros: Food

Cons: Flight was 4 hours delayed with no explanation or access to WiFi given.

Pros: Food was good! Crew spoke great English.

Cons: 6 hour plane ride with no TVs/entertainment options were unclear, and no meal from PEK-HKT. Outdated entertainment system on 11hr flight from YVR-PEK. Beijing airport was an absolute maze, we got sent in 8 different directions from the moment we got off our plane!

Pros: It was cheap

Cons: The aircraft was super old. The flight was delayed. The transfer at PEK (beijing) airport is horrendous. Never again.

Cons: If my flight was not 2hrs delayed, could catch up the transfer flight instead of late for the transfer and have to wait for the 2nd day flight and still stocked in Beijing Airport now

Pros: The food.

Cons: The fight was late in leaving. One of Three suitcases were didn't arrive.